1. Department of Labor has stated that the number 1 reason for employees leaving a company is poor communication and a feeling that their efforts are not appreciated. 2. As soon as practical, you must give feedback to your employees about their standards of performance, which includes both good and bad news. 3. Giving feedback is an art you must develop. Your interest is only in the development of employees and improvement in their standards of work. 4. By giving your employees positive feedback (when deserved), you show them that : • You are attentive to what they do and how they do it. • Their efforts are appreciated. • They are further encouraged to perform better. • Their actions are reinforced. 5. Do not, however, go to the other extreme and give lavish, false praise. 6. Give positive feedback in public, negative feedback in private. 7. Be timely. Try to give positive feedback immediately after noticing a certain activity; give negative feedback within 24 hours. The difference is because you are giving positive strokes publicly, and you do not need to wait for a specific time. 8. Focus on behavior, not the person. Instead of saying “you are habitually careless,” say, “you have damaged the equipment.” 9. Be sure of your facts. Take some time to check in case you have any doubt. 10. Encourage your customers to give good feedback to your employees as well.