The document summarizes seven new management and planning tools:
1. Affinity diagram organizes ideas into relationships and taps team creativity.
2. Relations diagram shows cause-and-effect links between complex issues.
3. Tree diagram branches items into subgroups for analyzing processes.
4. Matrix diagram relates two or more groups of information.
5. Arrow diagram shows task order and scheduling for complex projects.
6. Process decision program chart identifies and prevents problems in plans.
10. Example :-A computer support group is planning a major project: replacing the mainframe computer .
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16. When to Use each Shape A C-shaped matrix relates three groups of items all together simultaneously, in 3-D. An X-shaped matrix relates four groups of items. Each group is related to two others in a circular fashion. A roof-shaped matrix relates one group of items to itself. It is usually used along with an L- or T-shaped matrix. (Used in QFD)
![Need for New Tools ,[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)