DIFFERENT THEORY AND FRAMEWORKS COVERED

1. PSYCHOLOGICAL
HARRASSMENT
Presented by Abhishek, Sagarika, Olya & Sapna

2. Summary
 Mobbing = Psychological Harassment;
 Mobbing ≠ Normal Conflicts;
 Negative effects on health and quality of life:
...signs of mobbing include declining morale, decreased profits, decreased productivity,
lower work intensifi- cation, declining commitment, low job satisfaction, and
motivation...leading to decreased profits (Sheehan, 1999)
 Different reasons for developing of mobbing;
 Different prevention methods of mobbing;
 How to detect mobbing and how to deal with it.

3. Harassment of a different kind
Harassment comes from the French word
“Harasser” which literally means to sic a
“dog on someone” without provocation

4. Evaluation of definition of Mobbing
 Konrad Lorenz used to describe animal behaviors (1960s);
 Dr. Peter Paul Heinemann used to describe the behaviors of children (1970s);
 Dr. Leymann used it to describe the group violence;
 Mobbing delineates negative communicative actions, directed against an individual
by one or several others, and often and over a long period of time, characterizing
the relationship between perpetrator and victim (Leyman, 1984).
 Psychological harassment is:
...any vexatious behaviour in the form of repeated and hostile or
unwanted conduct, verbal comments, actions or gestures, that affects an
employee's dignity or psychological or physical integrity and that results
in a harmful work environment for the employee (Bill 143 – Quebec).

5. Five categories of Mobbing in a work
environment (Harvey and treadway, 2009)
1. Name calling by a bully in public
2. Increasing work pressure to perform on one individual/group beyond
the level of expectations of others in the organization
3. Sexual harassment of co-workers generally by individuals with a power
differential
4. Physical abuse or harm to a stigmatized individual or group
5. Using a scapegoat by placing the fault for failure on a stigmatized
individual or group in the organization

6. Psychological harassment is on the
Rise…
 According to a recent study by the national Institute for Occupational
Health and Safety (NIOSH) bullying in the workplace is on the rise.
 24.5% of companies surveyed indicate that bullying has taken place;
10.5% involving bullying by external customers.
 More women are becoming bullies.

7. Preventive
Measures

8. What can you do as
a Employee/victim?

9. As a employee / victim you can…
 Recognize that bullying is about control
 Realize that it’s not your fault
 Leave the division/organization
 Keep a detailed diary and paper trail

10. What can you do as
an Employer?

11. Prevention Guide for Employers
(source:http://www.psychologicalharassment.com/downloads/c_0250a.pdf)

12. Different forms of organisational responses
to workplace harassment (Salin D, 2009)

13. Organisational responses to
harassment. (Salin D, 2009)

14. MOBBING AT WORK PLACE
 https://www.youtube.com/watch?v=-bhrqQ5zNmc

15. Keep in Mind
 Conflict happens.
 Situations happen.
 Remember: The only thing you can truly control is how you choose to
respond.

16. TOGETHER
We can Make a Difference!

17. References
 Bechamp L.:Psychological Harassment Provisions in Quebec Labour Law“,
2005http://www.internationallawoffice.com/newsletters/Detail.aspx?g=6104
e447-ea59-4028-8800-98a52d65ae88(accessed on 06.11.2014)
 Cassitto M.G., Fattorinin E., Gilioli R., Rengo C.(): „Raising awareness of
Psychological Harassment at Work“, Institut Universitaire Romand de Santé au
Travail, 1-40.
 Harvey M., Treadway D., Thompson J. (2009): „Bullying in the 21st Century
Global Organization: An Ethical Perspective“, Journal of Business Ethics 85:27–
40.
 PartnersGlobal, 2014.
http://www.partnersglobal.org/how/conflict-resolution
(accessed on 06.11.2014)

18. References
 Salin D. (2009): “Organisational Responses to Workplace Harassment: An
Exploratory Study, 1-27.
 Sheehan, M. (1999): „Workplace Bullying: Responding with Some Emotional
Intelligence“, International Journal of Manpower 20, 57–69.
 Prevention guide for employers of the big business sector, 2009
http://www.psychologicalharassment.com/downloads/c_0250a.pdf
(accessed on 06.11.2014)
 Workplace Bullying, 2014
https://www.youtube.com/watch?v=-bhrqQ5zNmc
(accessed on 06.11.2014)