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Who are we


                Ariston Interaction
                                   is a
                        Technology led
Integrated Marketing Services Company
                           out of India
What We Do

From New Media Strategy and Deployment
  to Online Reputation Management. From
     Usability & Heuristic Analysis to Social
   Media Marketing. From Email Marketing
 to Wireless Apps. From Loyalty Programs
to eCRM. From Events to Public relations &
                                      more!
Our Practice Areas

Digital                                  Analog                                 Events and PR
Strategy and Planning                    Strategy and Planning                  Strategy and Planning
Digital Marketing Campaigns              Direct Marketing Campaigns             Event Management and Marketing
Communication Design                     Communication Design                   Online community building
Media Planning                           Execution and Logistics                Activation and Market research
SEO / SEM / PPC/ SMM                     Analytics and Measurability
                                                                                Cross Media Integration
Execution and Logistics                                                         Public relations and Brand Management
Analytics and Measurability
                                         Creative and Design
                                         Mailers, Brochures, Catalogues,
                                         Point-Of-Sale, Collaterals             Creative and Design
Creative and Design
                                         Copy                                   Pre-Press and Artwork Production
Websites, Mobile-sites, Microsites,
                                                                                Layout and Artwork Production
Emailers, Portals Newsletters, Banners   Print Production                       (Magazines, brochures, annual
Copy                                     Print Buying                           Reports, Press kits)
                                         Print Warehousing                      Book Publishing / Page composition
Media Services                                                                  Functional Design and Adaptations
Online media buying                      Technology
                                                                                (POS material, multi-format
Social Media Marketing                   Supply Chain Management
                                                                                magazines, packaging)
                                         Customer Database Management
Digital Media Production                 Third Party technology integration
                                         Lead Generation and CRM applications
Online community collaboration
tools (Wikis, Blogs, Pinterest etc)
Rich Interactive media services
(for kiosks, Web, CD, etc)
The Digital Practice
                     COMPONENTS                              ENABLERS
FRONT-END
                                                             • Sales & Consulting
                Clients: India and Overseas                  • Project Management


                                                             • Strategy & Planning
SOLUTIONS
                                                             • Creative & Design
       Digital , PR, Events and Social Media Marketing       • Media Services
                                                             • Technology

BACK-END
                                                             • Knowledge Management
                   Delivery Management                       • Process Management

                                                             • Execution
                                                                   Web Apps – Dot Net,
                                                                   Ruby-on-Rails, Python,
       India Strategy, Design and Development Center               PhP, Perl, SharePoint etc.
                                                                   Mobile Apps
                                 +                                 Gaming Apps

                         3rd Party Vendors                         Design – Flash/HTML,
                                                                   SilverLight etc.
                                                                   SEO/SEM/SMM
                                                                   Media Buying
Solutions: Digital Marketing

Strategy and Planning

Digital Marketing Campaigns
        Identifying and communicating with potential customers through digital channels.
        Understanding who the customers are, how they interact with digital media and what they do online.

Communication Design and Outreach
     Mixing design and information-development to communicate with the target audience better.

SEO / SEM / PPC
       Search Engine Optimization for websites.
       Search Engine Marketing to enhance online page ranks.
       Pay Per Click models enabling advertisers to pay the host only when their ad is clicked.

Execution and Logistics
      Managing all aspects and components of digital campaigns, from start to finish.

Analytics and Measurability
       Measurement, collection, analysis and reporting of Internet data to understand and optimize web usage.
Solutions: Digital Marketing
Creative and Design
Websites, Microsites, Emailers, Portals, Newsletters, Banners
      Award-winning information and user interaction design.
      Emphasizing ease-of use, and increasing user involvement.
      Designs that are scalable and flexible to adapt to a site’s changing and growing content needs.
      Adaptable across multi-platform, including mobile, online video, webinars, newsletters, etc.

Copy
        Content that works best online.
        Utilizing the best communication tools to enhance your message specifically for the online medium.


Media Services
Media Buying
       Choosing which platform works best online.
       Translating marketing requirements into attainable media objectives.

Social Media Marketing
       Creating engagement with online communities (Twitter, Blogs, LinkedIn, Facebook and YouTube) to generate
         exposure, opportunity and sales.
Usability

Research
                   Exploratory:
        • Ethnographic Research        Design
          • Contextual Inquiries
         • Contextual Interviews
                                     Interface Design
               • Focus Groups
              • Job Shadowing
                                     Information Architecture
           • In-depth Interviews
                                     Wire Frames
                      Validation:
• Formative & Summative Usability
                                     Web & Graphic Design
                          Testing
               • Concept Testing
        • Paper Prototype testing
    • Market ready product testing
                     • Navigation
                 • Benchmarking
Brand Monitoring




 Legend:        BM – Brand Monitoring Reports         ORM – Online Reputation Management
                SMM – Social Media Maintenance        Promo – Promotion of micro sites and campaigns created



Extensive Online Brand Monitoring report involving all aspect of the clients online presence, their online activities and Social Media
Monitoring
Social Media Management

                                      Social Media Management

  As a bolster to the Online Reputation Management, we will also

  engage in comprehensive social media management across a

   variety of social media platforms from Twitter to Facebook to

                 YouTube to LinkedIn and Flickr/Pinterest etc.



Maintaining Dynamic Accounts on All Social Media Platforms

     Interactive alerts (which will be procured through the internet

        using tools like Google Alerts, RSVP feeds and Google

 subscriber post finalization of relevant keywords) will be posted

in suitable formats on all social media platforms where your brand

                                                   has a presence.
Social Media Management
  Building Relevant and Interested Subscriber Bases on

                                                      The Platforms
 Addition of relevant friends (on social Platforms like Facebook ) and
       followers (on Twitter) to the brand handles on those platforms
                                                           respectively.


             Engaging in Interaction with Subscriber Base
Engage the existing customer base, like acknowledging re-tweets from
  followers with a thank you note, or providing information about the
brand/ products,etc. The more complex queries shall be channeled to
  the brand for specific inputs and their responses posted verbatim in
                                                    the requisite posts.



                Deliverables: An Excel sheet containing the following:
                      • List of feeds made on Profile page and Fan page
              • List of replies to queries asking for various information
               • List of Comments Posted and Interactions performed
Interactive Media

                                     Online Advertising and Search Marketing




Client: IL&FS, India




                                                       Client: Globus and Cosmos, India



                       Client: Rail Europe, India
Interactive Media
                                                       The HumanwareTM Approach
                                                                      Our service delivery USP
               Search
                                          •        Online market experts are now talking about the
                                              merits of software and human intervention as being
                                                                                           optimal.


                                                                         Resource commitment
                                                        •    Dedicated team working 24/7 in India
 Creative                 Geo
                                              •     Google AdWords Qualified and MSN AdCentre
Approach                  Targeting                                         Qualified Professionals.


                                                                                     Global reach
                                 •       We currently execute PPC, SEO and display campaigns

            Placement &                  in Europe and the Middle East, the Americas and Asia
                                                                             in multiple languages.
            Demographic
             Targeting                                                        The PPC approach
                                     •    Live snap-shot analysis hourly, by core key-words, by
                                                  copy, by destination landing page, by bid-position
                                                                              (day-part strategies).
Interactive Media
                                                                      Flexibility
Digital media MIS dashboard outputs
                                          •        Create reports to match data extract
                                                             formats and data imports.


                                      •           Reports for specific market territories
                                                                covering different KPIs.


                                                          •     Erroneous click reports.


                                              •       Analysis and Research on market
                                                                               trends.


                                          •        Universal action tag implemented to
                                                    reduce costs and leverage learnings
  Online media reports are                           between all digital assets including
    accurate and frequent                                            affiliate marketing.
The 360 Degree approach


    Website, Mobile Website
       Online Reputation
        Digital Campaigns
       Awareness, Search
       New Media, SMO
         Apps & Widgets
Mobile/Proximity based Marketing
   Online Community Building
    eCRM, Loyalty Marketing
Event Management and Activation
         Public Relations
No.1
                                                 The Website: PCs

          A website, is a collection of related web pages containing
                               images, videos or other digital assets

               Whether you are a small, medium or a big company
                                  or a professional or free lancer
                             you need to have your own website!

                                        1. Get your identity online
                                               2. Global presence
                                    3. Open For Business 24 Hrs.

 Your                           4. New Markets, Global Audience
                      5. Present a Professional & Credible Image
Website
                                   6. Improved Customer Service
                                        7. Promote Your Services
                                           8. Customer Feedback
                                      9. Educate Your Customers
No.1
                                                                  The Website: Mobile Devices


                               Your ‘www’ address needs to render differently on the mobile


                                                            130 Million NEW Smart Phones
                                                                       purchased each year

                                            In 2010, 69% owned an Internet enabled phone

                                      Daily internet usage via handheld device jumped from
                                                     43% in 2010 to 61% by the end of 2010

                                       Local Indian phone manufacturers will be launching a
                                                                       sub Rs.5000 phone
                                                                    in the next 18 months


Most websites look fine on a desktop computer or on a laptop. The same site on a phone can
                                                                 be a frustrating experience

                                          Google has a separate index for a mobile website!
No.2
                                                                               Awareness


                                                       Awareness can be thru 2 avenues


                                                                           1
The main aim of the search engine optimization is to get more
      traffic from diverse sources & to get repetitive visitors.
          SEO plays a crucial role in online business websites
                            as well as other interactive sites.
                                    Specific keywords thru SEO
                       can generate significant, relevant traffic
             Cost efficiently, while enhancing brand credibility
No.2
                                                    Awareness


                            Awareness can be thru 2 avenues

             To increase online visibility
Marketing sites for search engine traffic      2
                           Link Building
                      PPC Management
               Classified advertisement
No.2
Awareness
No.3
                                                                       New Media/SMM

                                                   Benefits of Social Media Marketing




Branding | Lead Generation | Engage with its customers | Generate Relevant Traffic |
 Improve ROI | Getting Customer Feedback | Announcing New Products or Services |
   Know more about Customer Preferences | Influence on search Engine Rankings |
                                   Enhance CRM
No.3
         New Media/SMM


Social Media Landscape
No.4
                 Online Reputation Management


Your brand can be made or broken online!

                Improve customer satisfaction
      Interacting with unsatisfied customers &
                          Learn from feedback

                   Increase brand awareness
             Listen to customer complaints &
                             engage in dialog

               Learn about your competitors
           Understand customer expectations

                  Enhance shareholder value
                        Pay close attention to
                   your company’s reputation

                     Reduce marketing costs
     Connect with customers & clients directly
No.5
                Apps, Widgets & more


        The ‘smart’ in Smart-Phones


     Get customers to ‘connect’
               with your brand

    Maximizes your customer’s
    interaction with your brand

It keeps you viral and helps you
          get recognized quickly

   Cost-effective marketing tool
No.6
    Campaigns: SMS, Email & Newsletters


    The message drives the medium


Cost Effective & Measurable
      Instant Deliverability
        Targeted Messaging
            Flexible Platform
Instant Opt-In and Opt-Out
                        Reliable
 Limitless Market Potential
No.7
            Community Engagement Platforms


                    Bring them together

              Increase Customer Loyalty
                Increase Website Traffic
   Better Understand Customer Messages
      Create Real Customer Testimonials
                         Personalization
      Generate Highly Engaging Content
   Naturally Optimize for Search Engines
Enhanced Product Testing & Development
        Enhanced Customer Information
         Create Real News Opportunities
No.8
               Loyalty Programs | eVouchers


                       Bring them BA CK

Persuade customers to repeat transactions
                Retain existing customers
       Increase customer morale & loyalty
          Enhance Customer Relationship
      Reward Positive Customer Behavior



                  Reward Points Program
                           can be set for:
                              Customers
                              Employees
                         Dealer Networks
No.9
                                      Proximity (location based) marketing


                                                Connect where they are

  What you saw in the Tom Cruise movie ‘Minority Report’ is here & now
                     99% of all purchased today are Bluetooth enabled
                    Bluetooth allows you to transmit information for free
                                   Effective & Targeted communication


Low Cost | Free Maintenance | Efficient & Secure
No.10
                                                                       Event Management


                                                                       Pull the crowd in

                                    From Rock Shows and Concerts to Corporate Meets,

                                           From Sports Events to Beauty Pageants and

                                                                        Fashion shows

                                       From TV shows activation to Electoral Gathering,

                                       From Brand Activation to Experiential Advertising

                                                             to Flash Mobs and more…




Mass Appeal | One to Many | Larger than Life
No.11
                                         Public Relations


                                    Manage the Brand

        Managing the Brand in the new media space,

               opening up opportunities for business’.

Raising the Brand Profile and establishing Prominence

  among key influencers, Business’, Media and Press.

                     Crisis Management and Analysis

   Financial Communication and Investor Relationship
Let’s Chat!




Ariston Interaction Pvt. Ltd.

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Ariston Interactive

  • 1. Who are we Ariston Interaction is a Technology led Integrated Marketing Services Company out of India
  • 2. What We Do From New Media Strategy and Deployment to Online Reputation Management. From Usability & Heuristic Analysis to Social Media Marketing. From Email Marketing to Wireless Apps. From Loyalty Programs to eCRM. From Events to Public relations & more!
  • 3. Our Practice Areas Digital Analog Events and PR Strategy and Planning Strategy and Planning Strategy and Planning Digital Marketing Campaigns Direct Marketing Campaigns Event Management and Marketing Communication Design Communication Design Online community building Media Planning Execution and Logistics Activation and Market research SEO / SEM / PPC/ SMM Analytics and Measurability Cross Media Integration Execution and Logistics Public relations and Brand Management Analytics and Measurability Creative and Design Mailers, Brochures, Catalogues, Point-Of-Sale, Collaterals Creative and Design Creative and Design Copy Pre-Press and Artwork Production Websites, Mobile-sites, Microsites, Layout and Artwork Production Emailers, Portals Newsletters, Banners Print Production (Magazines, brochures, annual Copy Print Buying Reports, Press kits) Print Warehousing Book Publishing / Page composition Media Services Functional Design and Adaptations Online media buying Technology (POS material, multi-format Social Media Marketing Supply Chain Management magazines, packaging) Customer Database Management Digital Media Production Third Party technology integration Lead Generation and CRM applications Online community collaboration tools (Wikis, Blogs, Pinterest etc) Rich Interactive media services (for kiosks, Web, CD, etc)
  • 4. The Digital Practice COMPONENTS ENABLERS FRONT-END • Sales & Consulting Clients: India and Overseas • Project Management • Strategy & Planning SOLUTIONS • Creative & Design Digital , PR, Events and Social Media Marketing • Media Services • Technology BACK-END • Knowledge Management Delivery Management • Process Management • Execution Web Apps – Dot Net, Ruby-on-Rails, Python, India Strategy, Design and Development Center PhP, Perl, SharePoint etc. Mobile Apps + Gaming Apps 3rd Party Vendors Design – Flash/HTML, SilverLight etc. SEO/SEM/SMM Media Buying
  • 5. Solutions: Digital Marketing Strategy and Planning Digital Marketing Campaigns  Identifying and communicating with potential customers through digital channels.  Understanding who the customers are, how they interact with digital media and what they do online. Communication Design and Outreach  Mixing design and information-development to communicate with the target audience better. SEO / SEM / PPC  Search Engine Optimization for websites.  Search Engine Marketing to enhance online page ranks.  Pay Per Click models enabling advertisers to pay the host only when their ad is clicked. Execution and Logistics  Managing all aspects and components of digital campaigns, from start to finish. Analytics and Measurability  Measurement, collection, analysis and reporting of Internet data to understand and optimize web usage.
  • 6. Solutions: Digital Marketing Creative and Design Websites, Microsites, Emailers, Portals, Newsletters, Banners  Award-winning information and user interaction design.  Emphasizing ease-of use, and increasing user involvement.  Designs that are scalable and flexible to adapt to a site’s changing and growing content needs.  Adaptable across multi-platform, including mobile, online video, webinars, newsletters, etc. Copy  Content that works best online.  Utilizing the best communication tools to enhance your message specifically for the online medium. Media Services Media Buying  Choosing which platform works best online.  Translating marketing requirements into attainable media objectives. Social Media Marketing  Creating engagement with online communities (Twitter, Blogs, LinkedIn, Facebook and YouTube) to generate exposure, opportunity and sales.
  • 7. Usability Research Exploratory: • Ethnographic Research Design • Contextual Inquiries • Contextual Interviews Interface Design • Focus Groups • Job Shadowing Information Architecture • In-depth Interviews Wire Frames Validation: • Formative & Summative Usability Web & Graphic Design Testing • Concept Testing • Paper Prototype testing • Market ready product testing • Navigation • Benchmarking
  • 8. Brand Monitoring Legend: BM – Brand Monitoring Reports ORM – Online Reputation Management SMM – Social Media Maintenance Promo – Promotion of micro sites and campaigns created Extensive Online Brand Monitoring report involving all aspect of the clients online presence, their online activities and Social Media Monitoring
  • 9. Social Media Management Social Media Management As a bolster to the Online Reputation Management, we will also engage in comprehensive social media management across a variety of social media platforms from Twitter to Facebook to YouTube to LinkedIn and Flickr/Pinterest etc. Maintaining Dynamic Accounts on All Social Media Platforms Interactive alerts (which will be procured through the internet using tools like Google Alerts, RSVP feeds and Google subscriber post finalization of relevant keywords) will be posted in suitable formats on all social media platforms where your brand has a presence.
  • 10. Social Media Management Building Relevant and Interested Subscriber Bases on The Platforms Addition of relevant friends (on social Platforms like Facebook ) and followers (on Twitter) to the brand handles on those platforms respectively. Engaging in Interaction with Subscriber Base Engage the existing customer base, like acknowledging re-tweets from followers with a thank you note, or providing information about the brand/ products,etc. The more complex queries shall be channeled to the brand for specific inputs and their responses posted verbatim in the requisite posts. Deliverables: An Excel sheet containing the following: • List of feeds made on Profile page and Fan page • List of replies to queries asking for various information • List of Comments Posted and Interactions performed
  • 11. Interactive Media Online Advertising and Search Marketing Client: IL&FS, India Client: Globus and Cosmos, India Client: Rail Europe, India
  • 12. Interactive Media The HumanwareTM Approach Our service delivery USP Search • Online market experts are now talking about the merits of software and human intervention as being optimal. Resource commitment • Dedicated team working 24/7 in India Creative Geo • Google AdWords Qualified and MSN AdCentre Approach Targeting Qualified Professionals. Global reach • We currently execute PPC, SEO and display campaigns Placement & in Europe and the Middle East, the Americas and Asia in multiple languages. Demographic Targeting The PPC approach • Live snap-shot analysis hourly, by core key-words, by copy, by destination landing page, by bid-position (day-part strategies).
  • 13. Interactive Media Flexibility Digital media MIS dashboard outputs • Create reports to match data extract formats and data imports. • Reports for specific market territories covering different KPIs. • Erroneous click reports. • Analysis and Research on market trends. • Universal action tag implemented to reduce costs and leverage learnings Online media reports are between all digital assets including accurate and frequent affiliate marketing.
  • 14. The 360 Degree approach Website, Mobile Website Online Reputation Digital Campaigns Awareness, Search New Media, SMO Apps & Widgets Mobile/Proximity based Marketing Online Community Building eCRM, Loyalty Marketing Event Management and Activation Public Relations
  • 15. No.1 The Website: PCs A website, is a collection of related web pages containing images, videos or other digital assets Whether you are a small, medium or a big company or a professional or free lancer you need to have your own website! 1. Get your identity online 2. Global presence 3. Open For Business 24 Hrs. Your 4. New Markets, Global Audience 5. Present a Professional & Credible Image Website 6. Improved Customer Service 7. Promote Your Services 8. Customer Feedback 9. Educate Your Customers
  • 16. No.1 The Website: Mobile Devices Your ‘www’ address needs to render differently on the mobile 130 Million NEW Smart Phones purchased each year In 2010, 69% owned an Internet enabled phone Daily internet usage via handheld device jumped from 43% in 2010 to 61% by the end of 2010 Local Indian phone manufacturers will be launching a sub Rs.5000 phone in the next 18 months Most websites look fine on a desktop computer or on a laptop. The same site on a phone can be a frustrating experience Google has a separate index for a mobile website!
  • 17. No.2 Awareness Awareness can be thru 2 avenues 1 The main aim of the search engine optimization is to get more traffic from diverse sources & to get repetitive visitors. SEO plays a crucial role in online business websites as well as other interactive sites. Specific keywords thru SEO can generate significant, relevant traffic Cost efficiently, while enhancing brand credibility
  • 18. No.2 Awareness Awareness can be thru 2 avenues To increase online visibility Marketing sites for search engine traffic 2 Link Building PPC Management Classified advertisement
  • 20. No.3 New Media/SMM Benefits of Social Media Marketing Branding | Lead Generation | Engage with its customers | Generate Relevant Traffic | Improve ROI | Getting Customer Feedback | Announcing New Products or Services | Know more about Customer Preferences | Influence on search Engine Rankings | Enhance CRM
  • 21. No.3 New Media/SMM Social Media Landscape
  • 22. No.4 Online Reputation Management Your brand can be made or broken online! Improve customer satisfaction Interacting with unsatisfied customers & Learn from feedback Increase brand awareness Listen to customer complaints & engage in dialog Learn about your competitors Understand customer expectations Enhance shareholder value Pay close attention to your company’s reputation Reduce marketing costs Connect with customers & clients directly
  • 23. No.5 Apps, Widgets & more The ‘smart’ in Smart-Phones Get customers to ‘connect’ with your brand Maximizes your customer’s interaction with your brand It keeps you viral and helps you get recognized quickly Cost-effective marketing tool
  • 24. No.6 Campaigns: SMS, Email & Newsletters The message drives the medium Cost Effective & Measurable Instant Deliverability Targeted Messaging Flexible Platform Instant Opt-In and Opt-Out Reliable Limitless Market Potential
  • 25. No.7 Community Engagement Platforms Bring them together Increase Customer Loyalty Increase Website Traffic Better Understand Customer Messages Create Real Customer Testimonials Personalization Generate Highly Engaging Content Naturally Optimize for Search Engines Enhanced Product Testing & Development Enhanced Customer Information Create Real News Opportunities
  • 26. No.8 Loyalty Programs | eVouchers Bring them BA CK Persuade customers to repeat transactions Retain existing customers Increase customer morale & loyalty Enhance Customer Relationship Reward Positive Customer Behavior Reward Points Program can be set for: Customers Employees Dealer Networks
  • 27. No.9 Proximity (location based) marketing Connect where they are What you saw in the Tom Cruise movie ‘Minority Report’ is here & now 99% of all purchased today are Bluetooth enabled Bluetooth allows you to transmit information for free Effective & Targeted communication Low Cost | Free Maintenance | Efficient & Secure
  • 28. No.10 Event Management Pull the crowd in From Rock Shows and Concerts to Corporate Meets, From Sports Events to Beauty Pageants and Fashion shows From TV shows activation to Electoral Gathering, From Brand Activation to Experiential Advertising to Flash Mobs and more… Mass Appeal | One to Many | Larger than Life
  • 29. No.11 Public Relations Manage the Brand Managing the Brand in the new media space, opening up opportunities for business’. Raising the Brand Profile and establishing Prominence among key influencers, Business’, Media and Press. Crisis Management and Analysis Financial Communication and Investor Relationship