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Information Architecture in Real Life Part II HiO, November 14 2006
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Navigation Pyramid –  Understanding Central IA Concepts
Navigation as Rhetoric ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is Navigation? ,[object Object],Global + functional navigation Local  navigation Contextual navigation content Functional navigation
The Keyhole Effect Informasjonsrom (dokuvers) Vindauge/ nøkkelhol Information space ” Keyhole"
What is Navigation - Really? Application Process Closing dates Application form .... When is the closing date for applications? User   Task   Website   Page Hypertext link  Navigation Mechanism   Navigation Scheme Application form http:// www.stanford.edu/~davidd/MastersThesis /
A Model for Rhetorical Navigation People/users/customers should ... be persuaded, understand, act ... get their job done ... be able to navigate Rhetorical navigation Relevant navigation Rudimentary navigation
Rudimentary Navigation – being able to navigate Rhetorical navigation Relevant navigation Rudimentary navigation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
How do we give overview when  navigation is turned upside-down? http://www.digital-web.com/articles/home_alone_content_aggregators/ Google/ Kvasir External  links Blogs/ RSS
Checklist and resources for rudimentary navigation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Relevant navigation – get the job done ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rhetorical navigation Relevant navigation Rudimentary navigation
Scenariobased Design  2.  What are their goals? 1.  Who are the users? 3.  How can we help them  achieve their goals?
Information Foraging ,[object Object],[object Object],[object Object],Information Energy http://www2.parc.com/istl/projects/uir/
Cost vs benefit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://www.useit.com/alertbox/20030630.html
Information Scent ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Global og lokal navigasjon ,[object Object]
Checklist and resources for relevant navigation ,[object Object],[object Object],[object Object]
Rhetorical navigaiton – people should understand, act (and be persuaded as needed) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rhetorical navigation Relevant navigation Rudimentary navigation
Persuation paths step by step ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],# of desired actions * 100 trafic [  ]
How to build persuasion paths ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case: Leo Diamonds ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Før
Personas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
 
Calls to Action
 
Checklist and resources for rhetorical navigation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Search and Search Log Analysis
 
Internal vs exsternal search ,[object Object],[object Object]
Oslo kommune 2004 ,[object Object]
Oslo kommune 2006 ,[object Object]
Simultaniously on Google ,[object Object]
Google performs better than internal search Source: Jupiter Research 2003 Even without backend    integration, websearch gives   much better hits than internal   search on explicitely marketed   key phrases.
1. Saumfar søkeloggen Illustrasjon: Gullgruve, gullbarrer, e.l. Search Log Analysis
Search Log Analysis Keywords: sivløkonom; 0; 09/20/04 12:57 PM; XXX.XXX.XXX.2 Keywords: siviløkonom; 75; 09/20/04 12:59 PM; XXX.XXX.XXX.2 Keywords: siviløkonom jobbmuligheter; 101; 09/20/04 1:02 PM; XXX.XXX.XXX.2 Keywords: finn en ansatt; 879; 09/20/04 3:35 PM; XXX.XXX.XXX.59 Keywords: master managment; 323; 09/20/04 3:35 PM; XXX.XXX.XXX.126 Keywords: master +managment; 323; 09/20/04 3:35 PM; XXX.XXX.XXX.126 Keywords: "master of managment"; 3; 09/20/04 3:36 PM; XXX.XXX.XXX.126 Keywords: blackbord; 0; 09/20/04 3:36 PM; XXX.XXX.XXX.36 Keywords: "eksamensoppgaver bedriftsøkonomi"; 0; 09/20/04 3:36 PM; XXX.XXX.XXX.55 Keywords: eksamensoppgaver; 28; 09/20/04 3:36 PM; XXX.XXX.XXX.55 Keywords: krokan; 2; 09/20/04 3:37 PM; XXX.XXX.XXX.55 Keywords: arne krokan; 33; 09/20/04 3:37 PM; XXX.XXX.XXX.55
Search Log Analysis Keywords: sivløkonom; 0; 09/20/04 12:57 PM; XXX.XXX.XXX.2 Keywords: siviløkonom; 75; 09/20/04 12:59 PM; XXX.XXX.XXX.2 Keywords: siviløkonom jobbmuligheter; 101; 09/20/04 1:02 PM; XXX.XXX.XXX.2 Search phrase # of hits Date/time IP adress Session
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Search Log Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Read More ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Aktivér anbefalingar! Illustrasjon: Butler 2. Best bets
Best Bets ,[object Object]
 
Why is this effective? Zipf distribution ,[object Object],[object Object],[object Object],Minst brukte søkeord Mest brukte søkeord ” Sweet spot”
UiO Top 100
 
 
Read more ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Politics of IA
Information Architecture is a balancing act ,[object Object],[object Object],[object Object],[object Object]
Case: Vinmonopolet
Food and wine?
Short Recap
To Wrap It Up ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
But wait...
But wait... ,[object Object],http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
 
Core + Paths Photo Article Theme page ” Flow” Etc. Core Internal search External search Facets Site navigation Frontpage Inward paths Outward paths Calls to Action Tunnelled and other flows RSS subscriptions Email subscriptions Others?
 
IA 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],http://dev.uxmatters.com/MT/archives/000020.php
A case – how should DinSide be redesigned?
Find Out More
Upcoming Events ,[object Object],[object Object],Register at ia.meetup.com/7 today!
More Resources ,[object Object],[object Object],[object Object]
Contact me! ,[object Object],[object Object],[object Object],[object Object]

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Information Architecture in Real Life - Part II

  • 1. Information Architecture in Real Life Part II HiO, November 14 2006
  • 2.
  • 3. The Navigation Pyramid – Understanding Central IA Concepts
  • 4.
  • 5.
  • 6. The Keyhole Effect Informasjonsrom (dokuvers) Vindauge/ nøkkelhol Information space ” Keyhole"
  • 7. What is Navigation - Really? Application Process Closing dates Application form .... When is the closing date for applications? User Task Website Page Hypertext link Navigation Mechanism Navigation Scheme Application form http:// www.stanford.edu/~davidd/MastersThesis /
  • 8. A Model for Rhetorical Navigation People/users/customers should ... be persuaded, understand, act ... get their job done ... be able to navigate Rhetorical navigation Relevant navigation Rudimentary navigation
  • 9.
  • 10.  
  • 11. How do we give overview when navigation is turned upside-down? http://www.digital-web.com/articles/home_alone_content_aggregators/ Google/ Kvasir External links Blogs/ RSS
  • 12.
  • 13.
  • 14. Scenariobased Design 2. What are their goals? 1. Who are the users? 3. How can we help them achieve their goals?
  • 15.
  • 16.
  • 17.
  • 18.  
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. Før
  • 26.
  • 27.  
  • 28.  
  • 29.  
  • 30.  
  • 31.  
  • 33.  
  • 34.
  • 35. Search and Search Log Analysis
  • 36.  
  • 37.
  • 38.
  • 39.
  • 40.
  • 41. Google performs better than internal search Source: Jupiter Research 2003 Even without backend integration, websearch gives much better hits than internal search on explicitely marketed key phrases.
  • 42. 1. Saumfar søkeloggen Illustrasjon: Gullgruve, gullbarrer, e.l. Search Log Analysis
  • 43. Search Log Analysis Keywords: sivløkonom; 0; 09/20/04 12:57 PM; XXX.XXX.XXX.2 Keywords: siviløkonom; 75; 09/20/04 12:59 PM; XXX.XXX.XXX.2 Keywords: siviløkonom jobbmuligheter; 101; 09/20/04 1:02 PM; XXX.XXX.XXX.2 Keywords: finn en ansatt; 879; 09/20/04 3:35 PM; XXX.XXX.XXX.59 Keywords: master managment; 323; 09/20/04 3:35 PM; XXX.XXX.XXX.126 Keywords: master +managment; 323; 09/20/04 3:35 PM; XXX.XXX.XXX.126 Keywords: "master of managment"; 3; 09/20/04 3:36 PM; XXX.XXX.XXX.126 Keywords: blackbord; 0; 09/20/04 3:36 PM; XXX.XXX.XXX.36 Keywords: "eksamensoppgaver bedriftsøkonomi"; 0; 09/20/04 3:36 PM; XXX.XXX.XXX.55 Keywords: eksamensoppgaver; 28; 09/20/04 3:36 PM; XXX.XXX.XXX.55 Keywords: krokan; 2; 09/20/04 3:37 PM; XXX.XXX.XXX.55 Keywords: arne krokan; 33; 09/20/04 3:37 PM; XXX.XXX.XXX.55
  • 44. Search Log Analysis Keywords: sivløkonom; 0; 09/20/04 12:57 PM; XXX.XXX.XXX.2 Keywords: siviløkonom; 75; 09/20/04 12:59 PM; XXX.XXX.XXX.2 Keywords: siviløkonom jobbmuligheter; 101; 09/20/04 1:02 PM; XXX.XXX.XXX.2 Search phrase # of hits Date/time IP adress Session
  • 45.
  • 46.
  • 47.  
  • 48.
  • 49.  
  • 50.
  • 51. 2. Aktivér anbefalingar! Illustrasjon: Butler 2. Best bets
  • 52.
  • 53.  
  • 54.
  • 56.  
  • 57.  
  • 58.
  • 60.
  • 64.
  • 66.
  • 67.  
  • 68. Core + Paths Photo Article Theme page ” Flow” Etc. Core Internal search External search Facets Site navigation Frontpage Inward paths Outward paths Calls to Action Tunnelled and other flows RSS subscriptions Email subscriptions Others?
  • 69.  
  • 70.
  • 71. A case – how should DinSide be redesigned?
  • 73.
  • 74.
  • 75.