The document discusses how testCloud and Crittercism can be used together to continuously ensure mobile app quality. testCloud provides on-demand software testing services while Crittercism offers mobile application performance management. The webinar agenda covers an introduction to the two companies, the hidden costs of software testing, how to build better apps faster using their joint solution, and a case study of an app's quality assurance process.

1. How to Continuously Ensure Mobile App Quality
Joint Webinar
February 11, 2014

2. Agenda & Hosts
Agenda
Hosts
•
•
•
•
• Thomas Grüderich
Co-Founder and Chief Sales Officer
testCloud
Introduction: testCloud & Crittercism
The hidden cost of software testing
Build better apps faster
Case study: How a high-performing
app uses our joint solution
• Live demonstration
• Lars Kamp
VP of Business Development
Crittercism
2

3. Introduction: testCloud & Crittercism
On-demand
software
testing services
Mobile application
performance
management
3

4. Why testCloud?
How testCloud works
App
Security
Testing
Websites
Software
Test
Cases
Functional
Testing
Usability
Testing
Advantages of the Crowd
Real Conditions
Target Audience
Real people test on their
devices
Test your app with the
right audience
Free Developers
Incentivized Testers
From testing
On-demand
Tester
Tester
Tester
Tester
Tester
Tester
Guarantee superior test
quality
Happy Customers
Fast and always available
testing services
Through better, bug-free
products
Tester
4

5. Why Crittercism?
How Crittercism works
Advantages of Mobile APM
Full Stack
Mobile-First
Cloud, network, device,
OS, app, user
Built from the ground up
for mobile
Business Critical
Improved Efficiency
Developers, IT, product
managers, line of business
SDK
Faster troubleshooting for
IT teams
Optimize Performance
SDK
SDK
Happy Customers
SDK
SDK
Faster, better, smarter
mobile apps
Higher retention, ratings,
revenue
5

6. You are in good company with us…
6

7. Software testing is a massive hidden cost – if neglected
~ 302,450
full time employees engaged in testing and debugging
activities.
$25 billion
in the US could be saved
from improved testing
~ $92,430
systems software engineer median wage
35%
~ $85,430
of engineers’ time is spent
on debugging
application software engineer median wage
That results in…
$25,838,303,500
spent on debugging
Source: NIST (National Institute of Standards and Technology‘s, part of the U.S. Department of Commerce)
7

8. Leverage our joint expertise and build better apps faster
Build apps
and never worry…
“Mobile application
performance management”
+
“On-demand software
testing services”
about testing again…
Launch better,
faster apps
8

9. Joint Value Proposition & Case Study

10. How to use our platforms together
Reproduce bugs found in
Crittercism by creating new
tests in testCloud
Crittercism to testCloud
Deploy releases to testCloud
testers & ensure bugs are fixed
in Crittercism
testCloud to Crittercism
10

11. Constantly monitor your apps performance in real-time
Monitor and Report
•
Real-time app performance stats
•
Diagnostics Drilldown
•
Take a global network perspective
Analyze app performance by user profile, behavior,
location or device…
•
Review device diagnostics
11

12. Easily discover or reproduce bugs through on-demand testing
Set up Test
• Testing environment
Execute Test
•
• Any device, browser or OS
•
Distribute your app to well-
•
Detailed real-time bug reports
qualified testers
• Test Type
• Tester selection
Analyze Reported Bugs
•
Descriptions include
Ranging from hobby testers to
QA professionals
screenshots/videos
•
Seamless bug tracker integration
12

13. Introduction to KeepSafe
Challenge
Ensure that new features run smoothly throughout their entire user base,
especially across various devices and OS-versions.
13

14. How does KeepSafe ensure mobile app quality?
Performance monitoring
Functional tests & test cases
of sequential feature releases
for new releases
Tester
User base
+
Tester
Tester
Tester
Tester
1%
10%
100%
14

15. Q&A

16. Appendix: Product Demonstration

17. Monitor and report in Crittercism
Real-Time Monitoring
Crash Reporting
17

18. Diagnostics drilldown
View Usage Breakdown
Drilldown by Device, OS, App…
18

19. Setup test in testCloud
Set up New Test
Define Devices
19

20. Review test results
View All Test Results
Drill down into results
20

21. Detailed bug reports – structure by test type
Test Cases
Functional Bug Review
21