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The Appinions Influencer Continuum™
Our Influencer ContinuumTM begins with topic based influencers – those who
cause others to take action. The methodology serves as a guide to help
brands form deep connections and advocacy with these influencers.

In this eBook, we’ll provide you with the steps and guidance to create
influence marketing programs which will move your target influencers through
our Influencer Continuum, or to any level of engagement you hope to create.




        Click here to learn more about the Influencer Continuum

                                                                               2
Who is an Influencer?

Appinions defines an influencer as a person, brand or
company who expresses a contextually relevant
opinion that is meaningful enough to elicit action from
others.

Social presence alone does not always indicate
influence. Influencers may have a popular blog or
strong social media presence, speak offline to press or
to audiences, and/or have a strong network online or
off.

Most influencers are active in their topic of expertise
over a period of time; we call those Earned
influencers, and, in most cases, consider them the
most credible and valuable. Other influencers may
have short-term influence on a topic, or they may be
up-and-coming in their space.



                                                          3
Why does this matter to you?

                 Because influencers have the ability to drive
                 action, converting influencers to advocates for
                 your brand can be a powerful way to amplify
                 awareness and support your brand initiatives.

                 When an influencer becomes an advocate for
                 your brand, we call them a Super Advocate™ – a
                 fan of a brand who also has a platform to
                 influence for the brand.




                                                                   4
What’s an influence marketing program?

Influence marketing programs are designed with
the end goal in mind – to build loyalty among
influencers and turn them into Super
Advocates™.

These programs may incorporate traditional,
digital, and social media marketing tactics
depending on where your influencers fall on the
Continuum and how they like to interact with
brands.

Influence marketing programs are typically long-
term engagements. Any one program can have
multiple touchpoints and is often built over
months, if not years.


                                                   5
Steps to an influence marketing program
  1            2             4     As outlined in the Influencer
                                   Continuum, there are four major
                                   steps to creating a successful
                                   influence marketing program:


                                    1   Identify your Influencers


                                        Map Influencers to
                                    2
                                        Continuum Phases


                                        Determine which Brand
                                    3   Assets you possess (or want
                                        to create)


                                    4   Create your program


               3
                                                                    6
1 Identify your Influencers

 You have two options when identifying your
 Influence Cluster:
 •  Consider influencers you’ve already
     engaged with
 •  Find new influencers




Note: If your company or brand has already engaged with influencers, skip to Page 10. If you’d like to
find new influencers, read on.	
  



                                                                                                         7
1 Identify your Influencers               (cont’d)


How to Find New Influencers
•  Identify the topics within which you’re looking to engage influencers.
    –  These may be prominent themes that your brand focuses its reputation
       on, attributes or characteristics of your target audience, or industry
       topics related to your product or service.
•  Listen to what people are saying across the web and traditional media.
    –  There are countless monitoring tools that you can use to search
       conversations, news articles, and blog posts across the web. Find the
       tool that’s right for you based on the volume of conversations, number
       of keywords, and budget.
    –  Pay attention to sentiment around the topic – you will most likely want
       to engage with influencers who are positively disposed towards your
       topic, and not negative about your brand or product.




                                                                                 8
1 Identify your Influencers              (cont’d)


Identify Known Influencers to Engage
•  Consider “known” influencers you or your teams (PR, marketing, corporate
   communications) have already engaged.
    –  These influencers can be clustered and moved together to a new
        Continuum phase.
•  Consider influencers you may already be following. Here are a couple of
   places you can find them:
    –  Blog authors from your RSS reader, if you think they’re smart on the
        particular focus topic.
    –  People you’re following on Twitter, if they regularly engage on your
        topic.
    –  Newsmakers in traditional media.




                                                                              9
1 Identify your Influencers               (cont’d)


Analyze Your Influencer List
Once you’ve compiled a list of potential influencers, evaluate each individual
for credibility, engagement, and activity.
•  Understand the point of view for each influencer you identify. For example,
    if they are already a strong advocate for a competitor, they may be less
    likely to want to work with your brand.
•  Look to see if their blog posts or articles get comments, and whether
    they’re active in responding to those comments.
•  Do they have a social media presence and are they active? If so, which
    channels are they most active on and do they engage in conversations with
    their followers?
•  Is there an easy way for you to contact them?




                                                                                 10
1 Identify your Influencers                (cont’d)


Another Option for Influencer Identification

If you’re not interested in spending the time and energy it takes to manually
sift through content and monitor conversations, remember that the
Appinions Influence Marketing Platform does it all for you. Let’s talk!




                                                                                11
2 Map Influencers to Continuum Phases

Before you begin your program, you need to determine where your targeted
influencers are on the Continuum.

For example, if influencers already know about your brand, product, or service,
you have passed the awareness phase and should focus on the credibility
phase. Further, if you have activated your influencers in the past and they’ve
built that credibility, you may want to focus on the emotional connection and
loyalty phases. 




                                                                                  12
2 Map Influencers to Continuum Phases (cont’d)

Mapping Influencers
Influencers who fall into each phase of the Continuum are likely to meet the
following criteria. Note that some of your influencers may be pre-Awareness;
your program goal may be to move them into Awareness.

  Awareness                                                             Credibility
  •  Aware	
  of	
  your	
  brand,	
  product,	
  or	
                  •  Have	
  shared	
  your	
  content	
  on	
  their	
  
     service	
                                                             website,	
  social	
  media	
  channels,	
  or	
  in	
  a	
  
  •  Have	
  visited	
  your	
  website	
                                  conversa;on	
  
  •  Follow	
  one	
  or	
  more	
  of	
  your	
  social	
  media	
     •  Have	
  interacted	
  with	
  your	
  brand	
  either	
  
     profiles	
                                                             in	
  person	
  or	
  online	
  



  Emotional Connection                                                  Loyalty
  •  Have	
  formed	
  a	
  personal	
  rela;onship	
                   •  Are	
  repeat	
  customers	
  
     with	
  your	
  brand	
  through	
  physically	
                   •  Refer	
  you	
  to	
  their	
  network	
  regularly	
  
     mee;ng	
  representa;ves	
  at	
  an	
  event	
  	
                •  Recognized	
  contributors	
  to	
  new	
  product	
  
  •  Have	
  first	
  hand	
  experienced	
  of	
  your	
                   ini;a;ves	
  
     product	
  or	
  service	
  

                                                                                                                                           13
2 Map Influencers to Continuum Phases                   (cont’d)


Developing Influence Clusters

Influence Clusters are highly focused groups of
topical influencers aligned to a particular niche,
goal, or objective. These are especially valuable if
you are focused on promoting several topics with
different types of influencers because each group or
cluster may require different levels of attention and
different engagement tactics.

When creating influence clusters, assign influencers
in the same topical area, who are at the same phase
of the Continuum, to the same cluster.




                                                                   14
3 Determine Your Brand Assets

What is a Brand Asset?
Brand assets are tools you can use to help engage with influencers.


                                                      Meetup
      White Paper                     Meet R&D
                                       Team                         Invite to
                          Primary                                   Speak at
                         Research                                     Event
Tradeshow
                                             VIP Treatment

          Expert Voice                                        Content
                                     Give Products           Contributor

  Online Event                                                        Demo
                               Brand Party


                                                                                15
3 Determine Your Brand Assets            (cont’d)


Identify existing Assets or create new
ones
Determine which assets you have
available and set aside the ones you
will need for this effort.

If you don’t yet have any assets, come
up with a strategy for creating the
assets you need to move influencers
into the Continuum phases you’d like
to affect.




                                                    16
4 Create Your Program

Map Influence Clusters to Assets
Once you have mapped influencers mapped to
the correct phases of the Continuum, determine
how you wish to engage them to move them
through your influence marketing program.

You will be using each asset you have identified
to engage with an influencer, or cluster or
influencers.

Planning and tactics are extremely important
here, as influencers should be approached and
relationships fostered with care.




                                                   17
4 Create Your Program                                       (cont’d)


Program Template
Use this template to create your influence marketing program. For examples of Influencer Continuum
programs, also visit our website.


Program	
  Name	
               Give	
  this	
  program	
  a	
  name	
  to	
  dis;nguish	
  it	
  from	
  others	
  you	
  have	
  running	
  simultaneously	
  

Timeframe	
                     Describe	
  the	
  ;meframe	
  in	
  which	
  this	
  program	
  will	
  run	
  (i.e.,	
  January-­‐February	
  2013)	
  

Con/nuum	
  Phase	
             Describe	
  which	
  phase	
  you’re	
  expec;ng	
  to	
  move	
  influencers	
  into	
  (i.e.,	
  Build	
  Awareness,	
  
                                Awareness	
  to	
  Credibility)	
  
Objec/ve	
                      Describe	
  your	
  objec;ve	
  in	
  crea;ng	
  this	
  program	
  (i.e.,	
  generate	
  coverage	
  for	
  product	
  
                                launch,	
  establish	
  brand	
  as	
  thought	
  leader)	
  

Influence	
  Cluster	
           Describe	
  the	
  influence	
  cluster	
  you	
  are	
  targe;ng	
  with	
  this	
  program	
  (i.e.,	
  local	
  mom	
  
                                bloggers,	
  B2B	
  tech	
  writers	
  in	
  the	
  storage	
  space)	
  

Brand	
  Assets	
               Describe	
  the	
  brand	
  assets	
  you	
  will	
  be	
  using	
  in	
  this	
  program	
  (i.e.,	
  product	
  giveaway,	
  
                                tradeshow	
  invita;on,	
  wri;ng	
  opportunity)	
  

Program	
  Descrip/on	
         Describe	
  the	
  program	
  in	
  detail	
  

Notes	
                         Keep	
  notes	
  about	
  the	
  program’s	
  progress;	
  make	
  note	
  of	
  successes	
  and	
  opportuni;es	
  
                                along	
  the	
  way	
  




                                                                                                                                                                   18
Conclusion:
Reap the Rewards of Influence Marketing
Congratulations! You’re on your way to creating influence marketing programs.

Don’t forget, the power of influencers must be cultivated on an ongoing basis. Once your plan is in
motion, keep up the momentum! Continue the conversation regardless of who your influencers
are, whether or not your goals change, and despite any staff turnover.

And remember: influencer engagement takes time. Don’t get discouraged if you’re unable to
attract influencers right away. Putting the pieces of an influence marketing plan into place before
you start the process can take a significant amount of time and energy, but the hard work is worth
the payoff in this case.

Finally, once you’ve converted an influencer to a Super AdvocateTM, keep them involved and
active. It is at this point that these relationships are the most valuable to you and your brand.




        For more information on creating Super AdvocatesTM, check out our
  Resources page on our website. For ongoing tips and tricks to influence marketing
           success, subscribe to the Appinions Influence Marketing Blog.


                                                                                                      19
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           Share this ebook




                                       20

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Creating Successful Influence Marketing Programs (Continuum follow-on)

  • 1.
  • 2. The Appinions Influencer Continuum™ Our Influencer ContinuumTM begins with topic based influencers – those who cause others to take action. The methodology serves as a guide to help brands form deep connections and advocacy with these influencers. In this eBook, we’ll provide you with the steps and guidance to create influence marketing programs which will move your target influencers through our Influencer Continuum, or to any level of engagement you hope to create. Click here to learn more about the Influencer Continuum 2
  • 3. Who is an Influencer? Appinions defines an influencer as a person, brand or company who expresses a contextually relevant opinion that is meaningful enough to elicit action from others. Social presence alone does not always indicate influence. Influencers may have a popular blog or strong social media presence, speak offline to press or to audiences, and/or have a strong network online or off. Most influencers are active in their topic of expertise over a period of time; we call those Earned influencers, and, in most cases, consider them the most credible and valuable. Other influencers may have short-term influence on a topic, or they may be up-and-coming in their space. 3
  • 4. Why does this matter to you? Because influencers have the ability to drive action, converting influencers to advocates for your brand can be a powerful way to amplify awareness and support your brand initiatives. When an influencer becomes an advocate for your brand, we call them a Super Advocate™ – a fan of a brand who also has a platform to influence for the brand. 4
  • 5. What’s an influence marketing program? Influence marketing programs are designed with the end goal in mind – to build loyalty among influencers and turn them into Super Advocates™. These programs may incorporate traditional, digital, and social media marketing tactics depending on where your influencers fall on the Continuum and how they like to interact with brands. Influence marketing programs are typically long- term engagements. Any one program can have multiple touchpoints and is often built over months, if not years. 5
  • 6. Steps to an influence marketing program 1 2 4 As outlined in the Influencer Continuum, there are four major steps to creating a successful influence marketing program: 1 Identify your Influencers Map Influencers to 2 Continuum Phases Determine which Brand 3 Assets you possess (or want to create) 4 Create your program 3 6
  • 7. 1 Identify your Influencers You have two options when identifying your Influence Cluster: •  Consider influencers you’ve already engaged with •  Find new influencers Note: If your company or brand has already engaged with influencers, skip to Page 10. If you’d like to find new influencers, read on.   7
  • 8. 1 Identify your Influencers (cont’d) How to Find New Influencers •  Identify the topics within which you’re looking to engage influencers. –  These may be prominent themes that your brand focuses its reputation on, attributes or characteristics of your target audience, or industry topics related to your product or service. •  Listen to what people are saying across the web and traditional media. –  There are countless monitoring tools that you can use to search conversations, news articles, and blog posts across the web. Find the tool that’s right for you based on the volume of conversations, number of keywords, and budget. –  Pay attention to sentiment around the topic – you will most likely want to engage with influencers who are positively disposed towards your topic, and not negative about your brand or product. 8
  • 9. 1 Identify your Influencers (cont’d) Identify Known Influencers to Engage •  Consider “known” influencers you or your teams (PR, marketing, corporate communications) have already engaged. –  These influencers can be clustered and moved together to a new Continuum phase. •  Consider influencers you may already be following. Here are a couple of places you can find them: –  Blog authors from your RSS reader, if you think they’re smart on the particular focus topic. –  People you’re following on Twitter, if they regularly engage on your topic. –  Newsmakers in traditional media. 9
  • 10. 1 Identify your Influencers (cont’d) Analyze Your Influencer List Once you’ve compiled a list of potential influencers, evaluate each individual for credibility, engagement, and activity. •  Understand the point of view for each influencer you identify. For example, if they are already a strong advocate for a competitor, they may be less likely to want to work with your brand. •  Look to see if their blog posts or articles get comments, and whether they’re active in responding to those comments. •  Do they have a social media presence and are they active? If so, which channels are they most active on and do they engage in conversations with their followers? •  Is there an easy way for you to contact them? 10
  • 11. 1 Identify your Influencers (cont’d) Another Option for Influencer Identification If you’re not interested in spending the time and energy it takes to manually sift through content and monitor conversations, remember that the Appinions Influence Marketing Platform does it all for you. Let’s talk! 11
  • 12. 2 Map Influencers to Continuum Phases Before you begin your program, you need to determine where your targeted influencers are on the Continuum. For example, if influencers already know about your brand, product, or service, you have passed the awareness phase and should focus on the credibility phase. Further, if you have activated your influencers in the past and they’ve built that credibility, you may want to focus on the emotional connection and loyalty phases.  12
  • 13. 2 Map Influencers to Continuum Phases (cont’d) Mapping Influencers Influencers who fall into each phase of the Continuum are likely to meet the following criteria. Note that some of your influencers may be pre-Awareness; your program goal may be to move them into Awareness. Awareness Credibility •  Aware  of  your  brand,  product,  or   •  Have  shared  your  content  on  their   service   website,  social  media  channels,  or  in  a   •  Have  visited  your  website   conversa;on   •  Follow  one  or  more  of  your  social  media   •  Have  interacted  with  your  brand  either   profiles   in  person  or  online   Emotional Connection Loyalty •  Have  formed  a  personal  rela;onship   •  Are  repeat  customers   with  your  brand  through  physically   •  Refer  you  to  their  network  regularly   mee;ng  representa;ves  at  an  event     •  Recognized  contributors  to  new  product   •  Have  first  hand  experienced  of  your   ini;a;ves   product  or  service   13
  • 14. 2 Map Influencers to Continuum Phases (cont’d) Developing Influence Clusters Influence Clusters are highly focused groups of topical influencers aligned to a particular niche, goal, or objective. These are especially valuable if you are focused on promoting several topics with different types of influencers because each group or cluster may require different levels of attention and different engagement tactics. When creating influence clusters, assign influencers in the same topical area, who are at the same phase of the Continuum, to the same cluster. 14
  • 15. 3 Determine Your Brand Assets What is a Brand Asset? Brand assets are tools you can use to help engage with influencers. Meetup White Paper Meet R&D Team Invite to Primary Speak at Research Event Tradeshow VIP Treatment Expert Voice Content Give Products Contributor Online Event Demo Brand Party 15
  • 16. 3 Determine Your Brand Assets (cont’d) Identify existing Assets or create new ones Determine which assets you have available and set aside the ones you will need for this effort. If you don’t yet have any assets, come up with a strategy for creating the assets you need to move influencers into the Continuum phases you’d like to affect. 16
  • 17. 4 Create Your Program Map Influence Clusters to Assets Once you have mapped influencers mapped to the correct phases of the Continuum, determine how you wish to engage them to move them through your influence marketing program. You will be using each asset you have identified to engage with an influencer, or cluster or influencers. Planning and tactics are extremely important here, as influencers should be approached and relationships fostered with care. 17
  • 18. 4 Create Your Program (cont’d) Program Template Use this template to create your influence marketing program. For examples of Influencer Continuum programs, also visit our website. Program  Name   Give  this  program  a  name  to  dis;nguish  it  from  others  you  have  running  simultaneously   Timeframe   Describe  the  ;meframe  in  which  this  program  will  run  (i.e.,  January-­‐February  2013)   Con/nuum  Phase   Describe  which  phase  you’re  expec;ng  to  move  influencers  into  (i.e.,  Build  Awareness,   Awareness  to  Credibility)   Objec/ve   Describe  your  objec;ve  in  crea;ng  this  program  (i.e.,  generate  coverage  for  product   launch,  establish  brand  as  thought  leader)   Influence  Cluster   Describe  the  influence  cluster  you  are  targe;ng  with  this  program  (i.e.,  local  mom   bloggers,  B2B  tech  writers  in  the  storage  space)   Brand  Assets   Describe  the  brand  assets  you  will  be  using  in  this  program  (i.e.,  product  giveaway,   tradeshow  invita;on,  wri;ng  opportunity)   Program  Descrip/on   Describe  the  program  in  detail   Notes   Keep  notes  about  the  program’s  progress;  make  note  of  successes  and  opportuni;es   along  the  way   18
  • 19. Conclusion: Reap the Rewards of Influence Marketing Congratulations! You’re on your way to creating influence marketing programs. Don’t forget, the power of influencers must be cultivated on an ongoing basis. Once your plan is in motion, keep up the momentum! Continue the conversation regardless of who your influencers are, whether or not your goals change, and despite any staff turnover. And remember: influencer engagement takes time. Don’t get discouraged if you’re unable to attract influencers right away. Putting the pieces of an influence marketing plan into place before you start the process can take a significant amount of time and energy, but the hard work is worth the payoff in this case. Finally, once you’ve converted an influencer to a Super AdvocateTM, keep them involved and active. It is at this point that these relationships are the most valuable to you and your brand. For more information on creating Super AdvocatesTM, check out our Resources page on our website. For ongoing tips and tricks to influence marketing success, subscribe to the Appinions Influence Marketing Blog. 19
  • 20. Enjoyed this eBook? Spread the word! Share this ebook 20