Once upon a time, you inherited an application that was filled with chaos and inconsistencies that needed to be monitored. The code heavily depended on external systems. It was critical and customer-facing and its architecture was complex. Now it is live on your production system and you are blind, as no monitoring is in place. But, luckily, your manager has purchased AppDynamics. How would you start? What are the important things to consider during an application performance management (APM) project from inception to completion? In this session you will learn how AppDynamics typically approaches an APM implementation on mid- to large-scale organizations. Hear typical pitfalls, how we drive adoption, and the usual deliverables in an APM project. Key takeaways: o Understand best practices for an APM project and our suggested adoption approach. o Learn the different delivery phases identified during an APM project. We will discuss each phase, its specific activities and the deliverables to be performed. o Plan and assess your EUM, APM, Infrastructure and Application Analytics needs. For more information go to: www.appdynamics.com

1. How to become an APM Master Chef with
AppDynamics
Stefano Mazzone – Solutions Architect

2. Bio
• Solutions Architect at AppDynamics
• Drives adoption for enterprise
customers
• Working in the IT industry since 1998
• Into APM since 2004
• Love travelling, hiking, photography
and…
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3. Agenda
• Introduction
• The journey to success
• Q & A
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4. APM as a cooking journey

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source: pixabay.comsource: https://pixabay.com/en/baking-cooking-kitchen-chef-926454/

6. Cooking fails … same as
APM Projects

7. Cooking fails
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source: buzzfeed.com
source: https://www.buzzfeed.com/rachelysanders/epic-pinterest-food-fails-2013?utm_term=.to4Xbypy5#.yikQ0kNkp

8. A great APM deployment looks like this…
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Ownership Focus on business
impact
Cross department effort Rapid rollout

9. The journey to success
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Plan and design Deploy
Embed Expand and
enhance

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source: pixabay.comsource: https://pixabay.com/en/vegetables-tomatoes-leek-salad-1363031/

11. Plan and design
Ingredients:
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Use cases and monitoring needs
Stakeholders and resources to be involved
Current state – As is: (People, Processes, Products)

12. Plan and design
Cookbook:
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Identify project objectives and expectations
Create high level design document
Project planning: activities, tasks, roles and responsibilities

13. Plan and design – HLD typical top level sections
• Current state
– Existing Monitoring and APM landscape
– Existing Change, Security and Infrastructure Processes
• Use cases
• Target state
– Architecture overview
– Modules used: APM, End-User Monitoring, Application Analytics, Infrastructure
Visibility
– Deployment Scope
– Deployment Model (On-premise or SaaS)
– Naming conventions and application model
– KPIs, Analytics and Dashboards requirements
• Integrations
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source: pixabay.comsource: https://pixabay.com/p-594496/?no_redirect

15. Deploy
Ingredients:
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App iQ Platform (On-premise or SaaS)
Quick wins
App server & machine agents, browser & mobile RUM agents, DB agents

16. Deploy
Cookbook:
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Apply naming conventions and application model
Refine High Level Design document
Automate deployment for app server & machine agents

17. Deploy
Tips and Tricks:
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Single vs Multiple AD Applications
Tier names
Node names

18. Single vs. multiple AD applications
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source: pixabay.comsource: https://pixabay.com/en/pasta-noodles-plate-eat-lunch-527286/

20. Embed
Ingredients:
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Flow maps
Backends
Business Transactions and RUM

21. Embed
Cookbook:
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Validate Flow maps and E2E visibility
Document configuration
Top Business Transactions and RUM: Less is more

22. Embed - validate flow maps
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23. Embed – naming
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source: pixabay.comsource: https://pixabay.com/en/tiramisu-eat-dessert-sweet-1636223/

25. Expand and enhance
Ingredients:
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Business iQ
Health rules & policies > alerting and automation
Baselines

26. Expand and enhance
Cookbook:
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Integrate with systems
Evangelize
Enable people

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source: pixabay.comsource: https://pixabay.com/en/coffee-cafe-venice-cozy-1221020/

28. Recommendations
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Focus on business impact
Focus on critical
transactions/RUM
requests
Quick wins Lessons learned

29. Q & A

30. Please give us your feedback—Session T6634
• Complete the online survey you'll receive via
email later today or via text at:
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Text this word: APPSPHERE
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Win!

31. Thank you

32. Appendix
• 15 Top Reasons Why APM Deployments Fail:
http://www.apmdigest.com/15-top-reasons-why-apm-deployments-fail
• Chef cookbooks for automated Agents deployment:
https://github.com/Appdynamics/appdynamics-cookbooks
• Model the Application Environment:
https://docs.appdynamics.com/display/PRO42/Model+the+Application+Environ
ment
• Business Transactions and RUM pages detection:
https://docs.appdynamics.com/display/PRO42/Business+Transaction+Detection
https://docs.appdynamics.com/display/PRO42/Configure+Page+Identification+a
nd+Naming
• AppDynamics Extensions:
https://www.appdynamics.com/community/exchange
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