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IANA: Who, What, Why?
(or, Why the IANA functions are less interesting than you thought)
Elise Gerich, Kim Davies
IANA Department
IANA Department — Who Are We?
Elise Kim Naela Michelle
Pearl Amanda Selina Paula
Andres Punky Marilia
What Are the IANA Functions?
• In 1998, ICANN was established as the steward and
operator of the IANA functions
• The IANA Department within ICANN maintains the
registries of the Internet’s unique identifiers
• The unique identifiers include protocol parameters,
Internet numbers and domain names
• The IANA Department maintains these lists according
to policies adopted by Internet names, numbers and
protocol standards communities
Why Does the IANA Department Exist?
• The IANA Department within ICANN coordinates the
Internet unique identifier systems needed to ensure the
Internet interoperates globally
• If computers did not use the same system of identifiers
and numbers to talk to one another, the system would
not interoperate
• The authoritative registries are used by vendors, service
providers, businesses, application developers and
others to innovate and expand the use of the Internet
Domain
Names
Protocol
Parameters
Number
Resources
Domain
Names
Protocol
Parameters
Number
Resources
Unique Identifiers
Internet Protocol
IP Header Flags
Port Numbers
Type-of-Service Values
MIME and Media Types
Access Types
Event Codes
Telephone Routing over IP
Address Families
Application Protocols
Attributes
Capabilities
IP Telephony Administrative
Domain Numbers
Transmission Control Protocol
Header Flags
Cryptographic Algorithms
MPTCP Handshake Algorithms
Option Kind Numbers
Media Types
Structured Syntax Suffixes
Sub-Parameter Registries
Comprehensive index of protocol parameter registries at

iana.org/protocols
Where do protocol parameter registries come from?
• The Internet Engineering Task Force (IETF) community
writes Internet Drafts (I-Ds)
• When approved by the leadership of the IETF, these I-Ds
become official Requests for Comments (RFCs)
• Many RFCs contain guidance to the IANA Department:
– Instructions on the creation of a unique registry for
protocol parameters
– Registration policy
– Initial registrations and reserved values
What is the IANA Department’s role with protocol parameter registries?
• Before RFC approval:
– Review
• After RFC approval:
– Implementation
– Maintenance
Reviewing Internet Drafts before RFC approval
Work closely with the IETF community to make sure the “IANA
Considerations” section of I-Ds is clear
7. IANA Considerations
7.1. Registry for the fedfsAnnotation Key Namespace
This document defines the fedfsAnnotation key in Section
4.2.1.6. The fedfsAnnotation key namespace is to be managed by
IANA. IANA is to create and maintain a new registry entitled
"FedFS Annotation Keys". The location of this registry should
be under a new heading called "Federated File System (FedFS)
Parameters". The URL address can be based off of the new
heading name, for example:
http://www.iana.org/assignments/fedfs-parameters/ ...
Future registrations are to be administered by IANA using the
"First Come First Served" policy defined in [RFC5226].
Registration requests MUST include the key (a valid UTF-8 string
of any length), a brief description of the key's purpose, and an
email contact for the registration. For viewing, the registry
should be sorted lexicographically by key. There are no initial
assignments for this registry.
Implementation and Maintenance for protocol
• After RFC approval:
– Creation of new registries and/or updates to
existing registries
– Maintain through accepting registration requests
from the Internet community
– Follow the registration policy for new registrations
and modification to existing registrations
– Update references
How many registries does the IANA Department maintain?
over
2,800
protocol parameter
registries and
sub-registries
Request
What type of protocol parameter
is being requested?
Registration Policy
Look at the named registry to determine
which registration policy to follow.
Defining RFC determines the policy.
Processing and Evaluation
Follow the appropriate process
according to registration policy
Consult with experts if required
Gather more information from
requester if needed
Update Registry
Make protocol parameter assignment
in registry
Notify the requester the registration
is complete
Processing Protocol Parameter Requests
Request for
a new
Media Type
Review request
Are all the fields
complete?
Send to
technical expert
for review
Add media
type to the
registry
My media
type registration
is complete!
Confirm request
is complete
with the
requester
Processing Protocol Parameter Requests
Requests per month
ICANN processes approximately 4,000 protocol

parameter requests per year
362 337 320 361 339 333 356 322 349 330 271 385
Sep Oct Nov DecJan
2014
Feb Mar Apr May Jun Jul Aug
Performance Targets
• Performance standards were developed collaboratively
with the IETF to supplement the existing MoU between
ICANN and the IETF
• Began reporting in 2007 on the Service Level Agreement
deliverables
• SLA is reviewed, modified and approved annually
Jan
99%
Feb
98%
Mar
99%
Apr
99%
May
100%
Jun
99%
Jul
100%
Aug
99%
SLA Met
KPIs Met
2014 Sep
100%
Oct
99%
Nov
100%
Dec
99%
Domain
Names
Protocol
Parameters
Number
Resources
Unique Identifiers
Internet Protocol
IPv4 Addresses
IPv6 Addresses
IP Header Flags
Border Gateway Protocol
AS Numbers
Path Attributes
Deterministic Decision Making
• The policies have deterministic formulas governing
when an RIR can get more and how much they
can get
• IPv4 is allocated on a schedule and not by request
• IPv6 and AS Numbers are allocated on receipt of a
justified request
• Staff validate what an RIR reports against what it
publishes via its daily stats reports
Allocation Types
• Formula + Request

(IPv6 and ASN allocations)
• Formula + Schedule

(IPv4 allocations)
• IETF Allocation Procedures

(Non-Unicast addresses)
Formula + Request

n ≤ 1 → 1 ×
n > 1 → n ×
n = (6mo usage)×18
Request
Comes from an RIR
Do they qualify?
Less than half of a /12 in reserve
Not enough to last 9 months
What do they get?
or
/12 block
/12 block
/12 block
Using input data from RIRs
Reserved (14676)
Assigned (0)
Available (52305)
Allocated (3951)
RIPE NCC IPv6 Pool
(As at 2015-02-03; Millions of /48 addresses)
Allocate and Communicate (1)
5F00::/8
PREFIX
IANA
DESIGNATION DATE STATUS
2008-04 Reserved
3FFE::/16 IANA 2008-04 Reserved
2C00:0000::/12 AFRINIC 2006-10 Allocated
2A00:0000::/12 RIPE NCC 2006-10 Allocated
2800:0000::/12 LACNIC 2006-10 Allocated
2600:0000::/12 ARIN 2006-10 Allocated
2400:0000::/12 APNIC 2006-10 Allocated
2620:0000::/23 ARIN 2006-09 Allocated
2001:B000::/20 APNIC 2006-03 Allocated
Allocate and Communicate (2)
Communicate
allocation to the
operations community
Communicate
allocation to the
RIR
Formula + Schedule

SEP
1
MAR
Communicate results
After the formula is applied per the schedule, the results are
communicated to the RIRs and operations community, and
the IANA registry is updated
iana.org/assignments/ipv4-recovered-address-space
Use formula posted online
ICANN publishes the formula used to make selection as
open source available for anyone to inspect
github.com/icann/ipv4-recovery-algorithm
Allocate twice per year
Allocations happen on a pre-defined schedule 1
Allocations per year
2011 2012 2013 2014
4 2 5 5
Performance Targets
• Formal performance standards consultation in
2012
• Have met or exceeded all targets in 15 of 16
months since public reporting began in 2013
Domain
Names
Protocol
Parameters
Number
Resources
Unique Identifiers
Domain Name System
Domain Name Space
Domain Resource Record Types
DNS Security Algorithm Types
DNS Header Flags
Unique Identifiers
Domain Name System
Domain Name Space
root
.org .us .йоН
icann.org someco.us даПона.йоНwikipedia.org
Event Triggers Request
An event such as a change in TLD
operator, routine maintenance
(technical or staffing change) or a
natural disaster triggers the need
for a change request.
REGISTRY ENTRY FOR A TOP-LEVEL DOMAIN
Operator Recognized Company or Organization
Formal Legal Name, Physical Address
Contacts Administrative Contact
Name, Job Title,
Company, Address,
Phone, Fax, Email
Technical Contact
Name, Job Title,
Company, Address,
Phone, Fax, Email
Technical
configuration
Data that goes in the root zone
Authoritative name servers
IP addresses of name servers
DNSSEC (“DS”) records
Metadata Courtesy information not tied to operations
URL to Operator’s website, location of WHOIS
service, domain converted to A-label, language etc.
REGISTRY ENTRY FOR .HAMBURG
Operator Hamburg Top-Level-Domain GmbH
Gertigstrasse 28, Hamburg, 22303
Germany
Contacts Oliver Joachim Sueme
Hamburg Top-Level-Domain GmbH
Gertigstrasse 28, Hamburg, 22303
Germany
Email: os@dothamburg.de
Voice: +49 40 27806736
Fax: +49 40 380 89 810
Martin Schlicksbier
TLD-BOX Registrydienstleistungen
Jakob-Haringer-Strasse 8
5020 Salzburg
Austria
Email: iana@tld-box.at
Voice: +43 662 2345 48730
Technical
configuration
NS a.dns.nic.hamburg (194.0.25.21 2001:678:20:0:0:0:0:21)
NS b.dns.nic.hamburg (193.170.61.10 2001:62a:a:2000:0:0:0:10)
NS c.dns.nic.hamburg (193.170.187.10 2001:62a:a:3000:0:0:0:10)
DS 53866 8 2 AF2F53F6B523F31C04A741B3826D27CBAE16F4BA6F...
DS 26479 8 1 1C9F5D68C413E8A9A2C8E1C1637B8A4DA2CA6827
DS 26479 8 2 4A48334EF87D7FC156E886E5A2B2682FCF0679ED6FC...
DS 53866 8 1 D26808AE1E19086BCF5FC88D59066C3AD22F2E56
Metadata http://www.dothamburg.de
whois.nic.hamburg
NEW TLD!
CHANGE
OPERATOR!
CHANGE
ADDRESS!
CHANGE
SERVER!
Change Request
A TLD operator submits a change request to
IANA Department within ICANN. This is
typically done through an automated web
service ICANN provides called the
Root Zone Management System
(RZMS).
☑
☑
☑
ALL GOOD!
Policy Check
ICANN checks that the change re-
quest meets policy and technical
requirements and confirms consent
from the appropriate parties. If
issues are found, ICANN clarifies
with the TLD operator. Then, ICANN
forwards the request to NTIA for
authorization to proceed.
Technical
Name Servers are responding
Name Servers return correct data
that matches the request
DNS data can be verified using the
supplied DNSSEC DS records
Supplied email addresses work
Consent
Existing contacts agree to change
New contacts agree to their new
responsibilities
Other impacted TLDs agree
Regulatory
Request meets legal requirements
Well-formedness
Supplied data is clear, well-formed
and consistent
Transfer of responsibility
Meets policy requirements for
transfers (differs between ccTLDs
and gTLDs)
CHANGE
OPERATOR!
CHANGE
OPERATOR!
ccTLDs
ALL GOOD!ALL GOOD!
CONTRACT
Change request reflects
outcome of a consensus
building process that
happened within the
country.
gTLDs
Change request reflects
outcome of an
evaluation and
contracting process
conducted elsewhere in
ICANN according to
GNSO policies.
+ PUBLISH
VERIFIED
Implement changes
After authorization to proceed, any
technical changes to the root zone are
implemented. This includes applying a
tamper-evident seal using DNSSEC, and
distributing the updated root zone file to
root server operators. The Root Zone
Database is updated with the changes.
Verification
Changes that satisfy the policy requirements are
transmitted to NTIA for verification. NTIA reviews
the change and then gives authorization to
proceed with publishing the change.
The Root Key Signing Key
• As part of its root zone related functions, the
IANA Department manages the key signing
key, used to secure the DNS with the DNSSEC
protocol.
• An auditable process of performing key signing
ceremonies to use this key is conducted using
members of the community as key participants.
The DNSSEC root key is stored in a device
known as a hardware security module
(HSM) whose sole purpose is to securely
store cryptographic keys. The device is
designed to be tamper proof. If there is an
attempt to open it, the contents will
self-destruct.
Seven smart cards exist that can turn on
each device. The device is configured such
that 3 of the 7 smart cards must be present
to make it useable.
Each smart card is given to a different
ICANN community member, known as
a trusted community representative.
To access the key signing key, therefore,
at least three of these TCRs need to be
present.
The HSM is stored inside a high-security
safe, which can only be opened by a
designated person, the safe security
controller. The safe is monitored with
seismic and other sensors.
The safes are stored in a secure room which
can only opened jointly by two designated
persons, the ceremony administrator and
the internal witness. The room is
monitored with intrusion and motion sen-
sors.
The safe room is located within a larger
room where ceremonies are performed
involving the TCRs and other persons.
Ceremonies are recorded on video,
witnessed by the participants and others,
and audited by a third party audit firm.
Access to the room needs to be granted
by another designated person, the
physical access control manager, who
is not on-site.
US West KMF
El Segundo, California
US East KMF
Culpeper, Virginia
The ceremony rooms, known as
key management facilities, are located
within two guarded facilities, one each
on the US West and East coasts.
The ceremonies
• Approximately four times a year, the TCRs and others
meet to use the HSMs to sign keys to be used for the
root zone.
• The process is streamed and recorded, with external
witnesses watching every step. All materials (videos,
code, scripts, etc.) are posted online at iana.org/
dnssec
• The purpose is to ensure trust in the process.
DNSSEC only provides security if the community is
confident the HSMs have not been compromised.
The Guardian

http://goo.gl/JvPu62
BBC Horizon

http://goo.gl/WAz1iV
Watch short documentaries:
Security at IANA
• Security at IANA is not just DNSSEC
• Dedicated workflow systems for IANA functions,
independent of broader ICANN systems
• Access limited to IANA roles
• Separation of user-facing and staff-facing
systems
• Regular third-party audits, including SOC2
audit by PwC of key IANA systems
Performance
Comprehensive service level performance reporting at

iana.org/performance
Jan
123
Feb
77
Mar
81
Apr
90
May
75
Jun
91
Jul
85
Aug
94
KPIs Met 84% 95% 97% 100% 100% 94% 95% 95%
SLA Met
Number
of requests
8.1 8.1 7.4 12.5 8.2 7.0 10.0 9.2Average
days
end-to-end
Sep
67
Oct
56
Nov
75
87% 88% 91%
6.8 15.3 7.3
Dec
71
96%
8.1
Number of requests refers to root zone changes in C.5.2 Root Audit report
KPI refers to Timeliness metric for Root Zone File and WHOIS Database Change Requests
SLA refers to all targets for all domain-related metrics in the C.4.4 standards report
Domain
Names
Protocol
Parameters
Number
Resources
How big is the job?
Request count: 1 January 2014 — 31 December 2014

TLD count: As at 1 February 2015

Domain related requests include processing .int, .arpa and other non-root related requests
Domain-related
requests
1,183
Number-related
requests
5 Protocol-related
requests
4,065 General
enquiries
1,120
Top Level Domain
Delegations
810
Number Resource
Registries
13
Protocol Parameter
Registries
2,800+
Third party
audits
2
Key signing
ceremonies
4
Satisfaction by customer group
IANA Functions Customer Survey 2014

http://www.iana.org/reports/2014/customer-survey-20141217.pdf
Trusted Community Representatives
Requesters of routine root zone changes
Regional Internet Registries
Requesters of .int zone changes
IESG members
Requesters of protocol parameter assignments
100%
92%
100%
92%
90%
95%
Very Satisfied &
Satisfied
Dissatisfied &
Very Dissatisfied
Root Processing Times
IANA Monthly Root Dashboard — January 2015

http://www.iana.org/performance/root-processing-times
Measurement period: 2014-12-16 to 2015-01-15
N/A
8.9
10
8
38
6
6
22
0
7.8
12.4
4.7
6.9
1.4
Number of requests Average processing time (days)
Nameserver (NS) records
DNSSEC (DS) records
Admin contact change
Tech contact change
Metadata change
Delegation/redelegation
Root server update
Create registries based on
policies from the community
The IANA Department does The IANA Department doesn’t
Create nor interpret policy
Maintain existing registries
Allocate number resources
Determine what can be a domain
name
Choose TLD managers
Publish all registries for general
public use
Summary
• IANA Department maintains the registries of
unique numbering systems that keep the
Internet interoperating.
• Most IANA registries are straightforward, and
are not generally known to the end-user.
• High profile, hierarchically-delegated registries
are used for the Domain Name System and
Number Resources. IANA Dept. maintains the
global “root” for these.
Thank you!
Website iana.org
Service level reporting iana.org/performance
Functional areas iana.org/protocols
iana.org/numbers
iana.org/domains
More background iana.org/about

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IANA: Who, What, Why?

  • 1.
  • 2. IANA: Who, What, Why? (or, Why the IANA functions are less interesting than you thought) Elise Gerich, Kim Davies IANA Department
  • 3. IANA Department — Who Are We? Elise Kim Naela Michelle Pearl Amanda Selina Paula Andres Punky Marilia
  • 4. What Are the IANA Functions? • In 1998, ICANN was established as the steward and operator of the IANA functions • The IANA Department within ICANN maintains the registries of the Internet’s unique identifiers • The unique identifiers include protocol parameters, Internet numbers and domain names • The IANA Department maintains these lists according to policies adopted by Internet names, numbers and protocol standards communities
  • 5. Why Does the IANA Department Exist? • The IANA Department within ICANN coordinates the Internet unique identifier systems needed to ensure the Internet interoperates globally • If computers did not use the same system of identifiers and numbers to talk to one another, the system would not interoperate • The authoritative registries are used by vendors, service providers, businesses, application developers and others to innovate and expand the use of the Internet
  • 8. Unique Identifiers Internet Protocol IP Header Flags Port Numbers Type-of-Service Values MIME and Media Types Access Types Event Codes Telephone Routing over IP Address Families Application Protocols Attributes Capabilities IP Telephony Administrative Domain Numbers Transmission Control Protocol Header Flags Cryptographic Algorithms MPTCP Handshake Algorithms Option Kind Numbers Media Types Structured Syntax Suffixes Sub-Parameter Registries Comprehensive index of protocol parameter registries at
 iana.org/protocols
  • 9. Where do protocol parameter registries come from? • The Internet Engineering Task Force (IETF) community writes Internet Drafts (I-Ds) • When approved by the leadership of the IETF, these I-Ds become official Requests for Comments (RFCs) • Many RFCs contain guidance to the IANA Department: – Instructions on the creation of a unique registry for protocol parameters – Registration policy – Initial registrations and reserved values
  • 10. What is the IANA Department’s role with protocol parameter registries? • Before RFC approval: – Review • After RFC approval: – Implementation – Maintenance
  • 11. Reviewing Internet Drafts before RFC approval Work closely with the IETF community to make sure the “IANA Considerations” section of I-Ds is clear 7. IANA Considerations 7.1. Registry for the fedfsAnnotation Key Namespace This document defines the fedfsAnnotation key in Section 4.2.1.6. The fedfsAnnotation key namespace is to be managed by IANA. IANA is to create and maintain a new registry entitled "FedFS Annotation Keys". The location of this registry should be under a new heading called "Federated File System (FedFS) Parameters". The URL address can be based off of the new heading name, for example: http://www.iana.org/assignments/fedfs-parameters/ ... Future registrations are to be administered by IANA using the "First Come First Served" policy defined in [RFC5226]. Registration requests MUST include the key (a valid UTF-8 string of any length), a brief description of the key's purpose, and an email contact for the registration. For viewing, the registry should be sorted lexicographically by key. There are no initial assignments for this registry.
  • 12. Implementation and Maintenance for protocol • After RFC approval: – Creation of new registries and/or updates to existing registries – Maintain through accepting registration requests from the Internet community – Follow the registration policy for new registrations and modification to existing registrations – Update references
  • 13. How many registries does the IANA Department maintain? over 2,800 protocol parameter registries and sub-registries
  • 14. Request What type of protocol parameter is being requested? Registration Policy Look at the named registry to determine which registration policy to follow. Defining RFC determines the policy. Processing and Evaluation Follow the appropriate process according to registration policy Consult with experts if required Gather more information from requester if needed Update Registry Make protocol parameter assignment in registry Notify the requester the registration is complete Processing Protocol Parameter Requests
  • 15. Request for a new Media Type Review request Are all the fields complete? Send to technical expert for review Add media type to the registry My media type registration is complete! Confirm request is complete with the requester Processing Protocol Parameter Requests
  • 16. Requests per month ICANN processes approximately 4,000 protocol
 parameter requests per year 362 337 320 361 339 333 356 322 349 330 271 385 Sep Oct Nov DecJan 2014 Feb Mar Apr May Jun Jul Aug
  • 17. Performance Targets • Performance standards were developed collaboratively with the IETF to supplement the existing MoU between ICANN and the IETF • Began reporting in 2007 on the Service Level Agreement deliverables • SLA is reviewed, modified and approved annually Jan 99% Feb 98% Mar 99% Apr 99% May 100% Jun 99% Jul 100% Aug 99% SLA Met KPIs Met 2014 Sep 100% Oct 99% Nov 100% Dec 99%
  • 19. Unique Identifiers Internet Protocol IPv4 Addresses IPv6 Addresses IP Header Flags Border Gateway Protocol AS Numbers Path Attributes
  • 20. Deterministic Decision Making • The policies have deterministic formulas governing when an RIR can get more and how much they can get • IPv4 is allocated on a schedule and not by request • IPv6 and AS Numbers are allocated on receipt of a justified request • Staff validate what an RIR reports against what it publishes via its daily stats reports
  • 21. Allocation Types • Formula + Request
 (IPv6 and ASN allocations) • Formula + Schedule
 (IPv4 allocations) • IETF Allocation Procedures
 (Non-Unicast addresses)
  • 22. Formula + Request
 n ≤ 1 → 1 × n > 1 → n × n = (6mo usage)×18 Request Comes from an RIR Do they qualify? Less than half of a /12 in reserve Not enough to last 9 months What do they get? or /12 block /12 block /12 block
  • 23. Using input data from RIRs Reserved (14676) Assigned (0) Available (52305) Allocated (3951) RIPE NCC IPv6 Pool (As at 2015-02-03; Millions of /48 addresses)
  • 24. Allocate and Communicate (1) 5F00::/8 PREFIX IANA DESIGNATION DATE STATUS 2008-04 Reserved 3FFE::/16 IANA 2008-04 Reserved 2C00:0000::/12 AFRINIC 2006-10 Allocated 2A00:0000::/12 RIPE NCC 2006-10 Allocated 2800:0000::/12 LACNIC 2006-10 Allocated 2600:0000::/12 ARIN 2006-10 Allocated 2400:0000::/12 APNIC 2006-10 Allocated 2620:0000::/23 ARIN 2006-09 Allocated 2001:B000::/20 APNIC 2006-03 Allocated
  • 25. Allocate and Communicate (2) Communicate allocation to the operations community Communicate allocation to the RIR
  • 26. Formula + Schedule
 SEP 1 MAR Communicate results After the formula is applied per the schedule, the results are communicated to the RIRs and operations community, and the IANA registry is updated iana.org/assignments/ipv4-recovered-address-space Use formula posted online ICANN publishes the formula used to make selection as open source available for anyone to inspect github.com/icann/ipv4-recovery-algorithm Allocate twice per year Allocations happen on a pre-defined schedule 1
  • 27. Allocations per year 2011 2012 2013 2014 4 2 5 5
  • 28. Performance Targets • Formal performance standards consultation in 2012 • Have met or exceeded all targets in 15 of 16 months since public reporting began in 2013
  • 30. Unique Identifiers Domain Name System Domain Name Space Domain Resource Record Types DNS Security Algorithm Types DNS Header Flags
  • 31. Unique Identifiers Domain Name System Domain Name Space root .org .us .йоН icann.org someco.us даПона.йоНwikipedia.org
  • 32. Event Triggers Request An event such as a change in TLD operator, routine maintenance (technical or staffing change) or a natural disaster triggers the need for a change request.
  • 33. REGISTRY ENTRY FOR A TOP-LEVEL DOMAIN Operator Recognized Company or Organization Formal Legal Name, Physical Address Contacts Administrative Contact Name, Job Title, Company, Address, Phone, Fax, Email Technical Contact Name, Job Title, Company, Address, Phone, Fax, Email Technical configuration Data that goes in the root zone Authoritative name servers IP addresses of name servers DNSSEC (“DS”) records Metadata Courtesy information not tied to operations URL to Operator’s website, location of WHOIS service, domain converted to A-label, language etc.
  • 34. REGISTRY ENTRY FOR .HAMBURG Operator Hamburg Top-Level-Domain GmbH Gertigstrasse 28, Hamburg, 22303 Germany Contacts Oliver Joachim Sueme Hamburg Top-Level-Domain GmbH Gertigstrasse 28, Hamburg, 22303 Germany Email: os@dothamburg.de Voice: +49 40 27806736 Fax: +49 40 380 89 810 Martin Schlicksbier TLD-BOX Registrydienstleistungen Jakob-Haringer-Strasse 8 5020 Salzburg Austria Email: iana@tld-box.at Voice: +43 662 2345 48730 Technical configuration NS a.dns.nic.hamburg (194.0.25.21 2001:678:20:0:0:0:0:21) NS b.dns.nic.hamburg (193.170.61.10 2001:62a:a:2000:0:0:0:10) NS c.dns.nic.hamburg (193.170.187.10 2001:62a:a:3000:0:0:0:10) DS 53866 8 2 AF2F53F6B523F31C04A741B3826D27CBAE16F4BA6F... DS 26479 8 1 1C9F5D68C413E8A9A2C8E1C1637B8A4DA2CA6827 DS 26479 8 2 4A48334EF87D7FC156E886E5A2B2682FCF0679ED6FC... DS 53866 8 1 D26808AE1E19086BCF5FC88D59066C3AD22F2E56 Metadata http://www.dothamburg.de whois.nic.hamburg
  • 35. NEW TLD! CHANGE OPERATOR! CHANGE ADDRESS! CHANGE SERVER! Change Request A TLD operator submits a change request to IANA Department within ICANN. This is typically done through an automated web service ICANN provides called the Root Zone Management System (RZMS).
  • 36. ☑ ☑ ☑ ALL GOOD! Policy Check ICANN checks that the change re- quest meets policy and technical requirements and confirms consent from the appropriate parties. If issues are found, ICANN clarifies with the TLD operator. Then, ICANN forwards the request to NTIA for authorization to proceed.
  • 37. Technical Name Servers are responding Name Servers return correct data that matches the request DNS data can be verified using the supplied DNSSEC DS records Supplied email addresses work Consent Existing contacts agree to change New contacts agree to their new responsibilities Other impacted TLDs agree Regulatory Request meets legal requirements Well-formedness Supplied data is clear, well-formed and consistent Transfer of responsibility Meets policy requirements for transfers (differs between ccTLDs and gTLDs)
  • 38. CHANGE OPERATOR! CHANGE OPERATOR! ccTLDs ALL GOOD!ALL GOOD! CONTRACT Change request reflects outcome of a consensus building process that happened within the country. gTLDs Change request reflects outcome of an evaluation and contracting process conducted elsewhere in ICANN according to GNSO policies.
  • 39. + PUBLISH VERIFIED Implement changes After authorization to proceed, any technical changes to the root zone are implemented. This includes applying a tamper-evident seal using DNSSEC, and distributing the updated root zone file to root server operators. The Root Zone Database is updated with the changes. Verification Changes that satisfy the policy requirements are transmitted to NTIA for verification. NTIA reviews the change and then gives authorization to proceed with publishing the change.
  • 40. The Root Key Signing Key • As part of its root zone related functions, the IANA Department manages the key signing key, used to secure the DNS with the DNSSEC protocol. • An auditable process of performing key signing ceremonies to use this key is conducted using members of the community as key participants.
  • 41. The DNSSEC root key is stored in a device known as a hardware security module (HSM) whose sole purpose is to securely store cryptographic keys. The device is designed to be tamper proof. If there is an attempt to open it, the contents will self-destruct.
  • 42. Seven smart cards exist that can turn on each device. The device is configured such that 3 of the 7 smart cards must be present to make it useable.
  • 43. Each smart card is given to a different ICANN community member, known as a trusted community representative. To access the key signing key, therefore, at least three of these TCRs need to be present.
  • 44. The HSM is stored inside a high-security safe, which can only be opened by a designated person, the safe security controller. The safe is monitored with seismic and other sensors.
  • 45. The safes are stored in a secure room which can only opened jointly by two designated persons, the ceremony administrator and the internal witness. The room is monitored with intrusion and motion sen- sors.
  • 46. The safe room is located within a larger room where ceremonies are performed involving the TCRs and other persons. Ceremonies are recorded on video, witnessed by the participants and others, and audited by a third party audit firm. Access to the room needs to be granted by another designated person, the physical access control manager, who is not on-site.
  • 47. US West KMF El Segundo, California US East KMF Culpeper, Virginia The ceremony rooms, known as key management facilities, are located within two guarded facilities, one each on the US West and East coasts.
  • 48. The ceremonies • Approximately four times a year, the TCRs and others meet to use the HSMs to sign keys to be used for the root zone. • The process is streamed and recorded, with external witnesses watching every step. All materials (videos, code, scripts, etc.) are posted online at iana.org/ dnssec • The purpose is to ensure trust in the process. DNSSEC only provides security if the community is confident the HSMs have not been compromised.
  • 50. Security at IANA • Security at IANA is not just DNSSEC • Dedicated workflow systems for IANA functions, independent of broader ICANN systems • Access limited to IANA roles • Separation of user-facing and staff-facing systems • Regular third-party audits, including SOC2 audit by PwC of key IANA systems
  • 51. Performance Comprehensive service level performance reporting at
 iana.org/performance Jan 123 Feb 77 Mar 81 Apr 90 May 75 Jun 91 Jul 85 Aug 94 KPIs Met 84% 95% 97% 100% 100% 94% 95% 95% SLA Met Number of requests 8.1 8.1 7.4 12.5 8.2 7.0 10.0 9.2Average days end-to-end Sep 67 Oct 56 Nov 75 87% 88% 91% 6.8 15.3 7.3 Dec 71 96% 8.1 Number of requests refers to root zone changes in C.5.2 Root Audit report KPI refers to Timeliness metric for Root Zone File and WHOIS Database Change Requests SLA refers to all targets for all domain-related metrics in the C.4.4 standards report
  • 53. How big is the job? Request count: 1 January 2014 — 31 December 2014
 TLD count: As at 1 February 2015
 Domain related requests include processing .int, .arpa and other non-root related requests Domain-related requests 1,183 Number-related requests 5 Protocol-related requests 4,065 General enquiries 1,120 Top Level Domain Delegations 810 Number Resource Registries 13 Protocol Parameter Registries 2,800+ Third party audits 2 Key signing ceremonies 4
  • 54. Satisfaction by customer group IANA Functions Customer Survey 2014
 http://www.iana.org/reports/2014/customer-survey-20141217.pdf Trusted Community Representatives Requesters of routine root zone changes Regional Internet Registries Requesters of .int zone changes IESG members Requesters of protocol parameter assignments 100% 92% 100% 92% 90% 95% Very Satisfied & Satisfied Dissatisfied & Very Dissatisfied
  • 55. Root Processing Times IANA Monthly Root Dashboard — January 2015
 http://www.iana.org/performance/root-processing-times Measurement period: 2014-12-16 to 2015-01-15 N/A 8.9 10 8 38 6 6 22 0 7.8 12.4 4.7 6.9 1.4 Number of requests Average processing time (days) Nameserver (NS) records DNSSEC (DS) records Admin contact change Tech contact change Metadata change Delegation/redelegation Root server update
  • 56. Create registries based on policies from the community The IANA Department does The IANA Department doesn’t Create nor interpret policy Maintain existing registries Allocate number resources Determine what can be a domain name Choose TLD managers Publish all registries for general public use
  • 57. Summary • IANA Department maintains the registries of unique numbering systems that keep the Internet interoperating. • Most IANA registries are straightforward, and are not generally known to the end-user. • High profile, hierarchically-delegated registries are used for the Domain Name System and Number Resources. IANA Dept. maintains the global “root” for these.
  • 58. Thank you! Website iana.org Service level reporting iana.org/performance Functional areas iana.org/protocols iana.org/numbers iana.org/domains More background iana.org/about