Performance kanban springer nature rucha kapare APGI 2018 conference Pune India

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Embracing Performance Kaizen
Case Study
Embracing Performance Kaizen
Rucha Ramchandra Kapare
Senior Business Analyst
Springer Nature
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Embracing Performance Kaizen
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Write a goal you want to achieve by the end of this month/3 months/year
Warm Up

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Embracing Performance Kaizen
Rucha Ramchandra Kapare
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Embracing Performance Kaizen
What is Kaizen

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● Kaizen means continuous improvement
● Working smarter not harder
● Japan as a manufacturing superpower
● Kaizen in personal and professional life
Kaizen?
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Performance Kaizen was used by a team in Springer Nature to get rid
of the year long performance cycles and instead replace it with short
cycles with trackers. The experiment was quite successful and
motivating with each team member being a part of other’s goal setting
and completion journey.
Performance Kaizen - An experiment at Springer Nature

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Embracing Performance Kaizen
Implementing Performance Kaizen – The Process
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Embracing Performance Kaizen
Just SLICE it..
Learn
Implement
Create
Extend it
Select

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Team members setting goals
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Setting a SMART goal

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Embracing Performance Kaizen
Setting goal with your tracker
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Tracking mechanism

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Exchanging the set goal with your tracker
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Discussing the goal with your tracker

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Goal Tracking
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Tracker giving you the final goal rating

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Embracing Performance Kaizen
Getting your goal card back with the final rating
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Kaizen Matrix

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Embracing Performance Kaizen
Results
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● Participants - 14
● % Goals achieved - Almost 100% with an average rating
● % Overachieved - ~ 35%
● % Missed - None
● Comparison with previous years
Pros and Cons
○ Pros : Small and continuous iterations make the goal achievable
○ Cons : Dedication and consistency is required
Some Statistics

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Embracing Performance Kaizen
Changes in team
● Positive and confident
● Take ownership
● Highly collaborative and empowered
Has the practice stuck with the team?
● Yes - 2018 goals
● Is effortless
● Brings value
Value the technique brings
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Embracing Performance Kaizen
Performance appraisal tracking on a monthly basis was effective when the reporting
manager and I sat back and discussed where I stand on a scale of 1-5 . 1 being
lowest. This helped me gain transparency and avoid chaos at the end of year where
one need not keep justifying his/her achievements
What does the team have to say….

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Embracing Performance Kaizen
The Senior Business Analyst Says…
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The Senior UX Designer Says…

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Embracing Performance Kaizen
Activity
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Embracing Performance Kaizen
● Set a SMART goal
● Create milestones
● Devise a tracking mechanism
Milestones
Goal Setting
● Just Do
● Write an article
● Seek an
Opportunity
● Finally Overcome
● Read about
● Get help with
● Teach
● Start
● Present/Share
● Lead
● Finish
● Study/Explore
● Get coaching on
● Find mentor
● Attend
● Experiment with
● Develop ideas for
● Provide
mentoring

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Embracing Performance Kaizen
So my goal was to speak at APGI, how did I break into various milestones?
● Seek an opportunity
● Find mentor
● Start a proposal
● Develop ideas for conducting session
● Get help with
● Present/share at the APGI conference
Sample Goal and Milestones
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Now that you have taken the 1st step, Continue doing it.
“Improve by 1% a day, and in 70 days you’re twice as good.”
– Alan Weiss, Ph.D.
What next?

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Embracing Performance Kaizen
Thank you
kapare.rucha@gmail.com
rucha.kapare@springernature.com
@ruchakapare