SlideShare ist ein Scribd-Unternehmen logo
1 von 40
Downloaden Sie, um offline zu lesen
Agenda

                   9:30                                                Welcome Coffee
                   10:00                               Oracle EPM System Overview and
                                                         What‟s New in Release 11.1.2
                   11:00                                                   Break
                   11:30                Hyperion Planning:                   Financial Close
                                        nuova interfaccia,                   Management
                                        nuove soluzioni
                                        Hyperion Planning:                   Disclosure Management
                                        process management,
                                        integrazione con MS
                                        Office
                                        Hyperion Profitabilty Essbase Application Link
                                        and Cost Management for HFM
                   13:00                                                Buffet Lunch


Copyright © 2009, Oracle and/or its affiliates. All rights reserved.                                 Slide 0
Milano, 27 Aprile 2010



                            "... My Lord, you can do anything
                            you like with bayonets, except sit
    <Insert Picture Here>
                                        on them... "
                                 Charles-Maurice de Talleyrand-Périgord




Oracle Enterprise Performance Management System
Overview
Stefano Oddone, EPM Sales Consultant Manager
What are we announcing?

           Oracle EPM System 11.1.2
         • GA since 2010, April 22

         • Most significant release since version 11
           in July 2008

         • Fifth year of R&D and investment for
           delivering an EPM system instead of
           product working in silos

Copyright © 2009, Oracle and/or its affiliates. All rights reserved.   Slide 2
What does it mean for YOU?




Copyright © 2009, Oracle and/or its affiliates. All rights reserved.   Slide 3
Oracle Leadership in Key Markets

                                                                  •    Enterprise Performance Management
                                                                  •    Business Analytics
                                                                  •    Database
                                                                  •    Database Share on Linux
                                                                  •    Supply Chain Management
                                                                  •    CRM
                                                                  •    Retail
                                                                  •    Communications
                                                                  •    Human Capital Management
                                                                  •    Financial Services
                                                                  •    Public Sector
                                                                  •    Professional Services
                                                 83% delle aziende Fortune 500 usa Oracle EPM
                                                  il 63% delle aziende FTSE MIB40 ha almeno un
                                                                    modulo EPM

Copyright © 2009, Oracle and/or its affiliates. All rights reserved.
                                                                                         Oracle‟s Commitment
                                                                                                    Slide 4
Market analysts opinion on Oracle
      strategy
Oracle has established Hyperion as the
centerpiece of Oracle's future CPM strategy and
has continued to deliver on its road map promises
(delivering Oracle Enterprise Performance
Management [EPM] Fusion Edition 11.1.1 in 2008)
Gartner Research Note G00163218, Magic Quadrant for CPM Suites, 19
December 2008


SAP and Oracle had more overlaps to resolve. Each
had to decide which products to lead with and which
to put on life support. Oracle’s clear choice was to
lead with the Hyperion BPS products, while SAP
chose a mix of assets between its portfolio (e.g.,
OutlookSoft and Pilot Software) and those of
Business Objects (e.g., ALG Software and Cartesis)
Paul D. Hamerman, Business Performance Solutions: Clash Of The Titans,
Forrester, 20 January 2009



 Copyright © 2009, Oracle and/or its affiliates. All rights reserved.
                                                                         Oracle‟s Commitment
                                                                                    Slide 5
Continuous Investment
  • New application modules:
         •   Public Sector Planning & Budgeting
         •   Financial Close Management
         •   Disclosure Management
         •   Essbase Application Link for HFM
  • Massive enhancements to Oracle Hyperion Planning
  • Significant enhancements to Oracle Essbase, Oracle
    Hyperion Data Relationship Management, Oracle
    Hyperion Profitability and Cost Management, other
    modules
  • Significant enhancements to System Management
  • Available in 15 languages



Copyright © 2009, Oracle and/or its affiliates. All rights reserved.
                                                                       Oracle‟s Commitment
                                                                                  Slide 6
What does it mean for YOU?




Copyright © 2009, Oracle and/or its affiliates. All rights reserved.   Slide 7
Financial Close Best Practices
     Critical Components to Implement
                                                              CFO Dashboard

                                                  Governance, Risk & Compliance

                                                    Financial Close Management


           ERP:
                                          Data                         Financial         Financial and       Disclosure
      Oracle, SAP,                                                                       Management
                                      Assurance                  Consolidation             Reporting         Management
      Legacy, Other



   Transactions                                                                                                 Reporting


                                                                                                               External
                                   General                 Data                              Internal Mgmt
      Sub Ledger Close                                                       Consolidation                     Financial
                                 Ledger Close            Assurance                             Reporting
                                                                                                               Reporting




Copyright © 2009, Oracle and/or its affiliates. All rights reserved.
                                                                                                                Control 8
                                                                                                                   Slide
Streamline the Extended Close Process
         with Oracle Hyperion Financial Close Management
                                                                                 New !


• Enterprise-wide Close Process
  Monitoring
     •     Close calendar and unified task list
     •     Dashboards for trending analysis and
           process improvement
• Improved accountability for predictable
  close
     •     Workflow integration across systems &
           manual processes
     •     MS Outlook integration

• Includes proven Oracle FMW
  technologies (i.e. BPEL, WebLogic)


   Copyright © 2009, Oracle and/or its affiliates. All rights reserved.
                                                                          Control 9
                                                                             Slide
Ensure High Quality Report Submission
      with Oracle Hyperion Disclosure Management

• Author statutory documents from
  SmartView for Office
    • MS Word and Excel for authoring
    • Direct integration with HFM,
      Planning and Essbase
    • Support for all required report
      formats: MS Word, HTML, PDF
• Embedded XBRL tagging
  support
    • Taxonomy Management
    • Instance document creation and
      validation


 Copyright © 2009, Oracle and/or its affiliates. All rights reserved.
                                                                        Control10
                                                                           Slide
Extend Financial Reporting capabilities !
                                            New

      with Oracle Essbase Analytics Link for HFM
• Real-Time or On Demand integration with Hyperion Financial Mgmt
• Delivers Essbase analytics on live HFM data
  • Extend the data model , add dimensions
  • Integrate additional data sources
• Fulfill analytic needs while offloading consolidation servers
  • More users, more reports, bigger queries
  • Fast reporting performance
• Simple and automated implementation


                                                            Oracle
                  HFM                                      Essbase
                Application                                Analytics
                                                             Link                    Oracle
                                                                                    Essbase


   Copyright © 2009, Oracle and/or its affiliates. All rights Oracle Confidential
                                                              reserved.
                                                                                              Control11
                                                                                                 Slide
The Convergence of EPM and GRC


                                                                                    Governance
                                                      Goals



                                                                                                    Risk
                                                                                                 Management
                                Strategies

                                                                              Compliance
                                                                    Plans        And
                                                                     And        Control
                                                                  Execution




                                          Better Results Together!
Copyright © 2009, Oracle and/or its affiliates. All rights reserved.                                  Control
                                                                                                          13
Run your business better and prove it
            with Oracle Governance, Risk & Compliance


                                       GRC Intelligence                                 360º Visibility
                                                                                        • Single source of GRC Information
                    Dashboards                  Reporting              KRI & Alerts
                                                                                        • Pre-built dashboards
                                                                                        • Respond to KRI and issues

                                           GRC Manager                                  Centralized GRC Oversight
                                                                                        • Common Repository for GRC
              Obligations &         Policies &              Risks &         Issues &
               Objectives           Processes               Controls        Incidents   • Audit and Assessment of Controls
                                                                                        • Integrated remediation management
                                           GRC Controls                                 Embedded Controls
                      SOD &                    Application             Transaction      • Detective, Preventive, Contextual
                      Access                  Configuration            Monitoring       • Automated controls testing
                                                                                        • Pre-built controls library

                                           Custom or Legacy Applications




Copyright © 2009, Oracle and/or its affiliates. All rights reserved.                                         Control14
                                                                                                                Slide
Improve Financial Governance & Control
             Integration with EPM System

                                                                       Oracle GRC Manager

                                                                                             Oracle/PSFT
                                                                                              Financials

                          HFM
                       Application
                                                                                               Oracle/PSFT
                                                                                                Financials

                                                                       Oracle GRC Controls

             Financial Audit Scoping Tool Blueprint
                    Integrate HFM account balance data into GRC Manager
                    Assess materiality of internal control issues and prioritize remediation
             Segregation of Duties for Hyperion Blueprint
                    Single point of maintenance for users, groups, roles etc across ERP and HFM
                    Avoid potential violations in segregation of duties


                                                                       Oracle Confidential
Copyright © 2009, Oracle and/or its affiliates. All rights reserved.                                 Control
                                                                                                         15
Enhanced Application Management
    Oracle Hyperion EPM Architect and Calculation Manager

• Enhanced Essbase Support
     • ASO and BSO
     • Classic upgrade to EPMA
     • “Smart mapping” of Planning
       applications to ASO cubes
• HFM Copy Application
• “Procedural” Calculations on ASO
  Cubes
     • Complex Allocations
     • Custom Calculations
• Additional Templates
• Parameter Passing



Copyright © 2009, Oracle and/or its affiliates. All rights reserved.
                                                                       Control16
                                                                          Slide
What does it mean for YOU?




Copyright © 2009, Oracle and/or its affiliates. All rights reserved.   Slide 17
Oracle EPM System connects
     Performance Management Processes

                                           Common Reporting & Interaction


                Strategic Planning                                             Planning & Forecasting
                                                                       Data
                                                                       Synch
                   Financial Close                                             Profitability Management


                                     Common Integration & Analysis Engine
                            Consistent Dimensions, Business Rules, Metrics, Data Quality




Copyright © 2009, Oracle and/or its affiliates. All rights reserved.                                    18
                                                                                                     Slide 18
                                                                                                 Simplicity
Oracle BI 11g Accessing Hyperion Applications
   …coming soon on you PC screens!
Ad hoc        Interactive Reporting &              Proactive           MS Office
Analysis      Dashboards Publishing                Detection           & Outlook   For Oracle BI Customers
                                                   and Alerts
                                                                                   • Seamlessly access financial data stored
                                                                                     and managed in HFM or Planning
                                                                                   • Supported features include: metadata
                                                                                     discovery & import, query generation,
                                                                                     gateway access
   Common Enterprise Information Model                                             • HFM and Planning data participate in
                              BI Server                                              Enterprise Information Model

                                                                                   For HFM and Planning Customers
                                                                        HFM        • Access to dashboards, ad-hoc query,

OLTP & ODS Data Warehouse Files Excel
                                                          +                          reporting & analysis capabilities
                                                                                   • Leverage BI Server‟s federation
                                                                 PLANNING
  Systems             Data Mart              XML                                     capabilities to analyze financial &
                                                                                     operational data




Copyright © 2009, Oracle and/or its affiliates. All rights reserved.                                         Slide 19
                                                                                                         Simplicity
End User Experience
     Enhancements in Hyperion Planning
    Improved usability in web forms
    • Ad hoc analysis on the Web, Personalized
      Data Forms
    • Menus at cell level
    • Traffic Lighting, Data driven visual
      exceptions
    • Validation Rules Builder
    Increased flexibility to view / enter
    data
    • Dimensions Drag & Drop
    • Enhanced Composite Forms
    • Filtering: Leverage UDA, Attribute, levels,
      generation
    • Sorting

Copyright © 2009, Oracle and/or its affiliates. All rights reserved.          20
                                                                           Slide 20
                                                                       Simplicity
End User Experience
     Enhancements in Hyperion Planning
    Full functional parity Web - Excel
    • Manage Planning Task Lists in Excel
    • Spreading, Mass Allocation
    • Tasks and Task List details
    • Data Validation
    • Composite Data Form
    • Contextual Data Cell Menu
    Process Management with MS Office
    • Promotion and Status Change in Excel
    • Planning Tasks and Instructions integrated
      in Outlook
    • Copy Versions



Copyright © 2009, Oracle and/or its affiliates. All rights reserved.          21
                                                                           Slide 21
                                                                       Simplicity
What does it mean for YOU?




Copyright © 2009, Oracle and/or its affiliates. All rights reserved.   Slide 22
Accuracy and Accountability
     New Process Management in Hyperion Planning
  Increased granularity in the Planning
  Unit definition
  • Add one more dimension to entities
  • Support different process management
   organization based scenario / version
   combination
  Pre defined promotional path
  • Automatically find the next owner
  • New Roles: Reviewers and Notified Users
 Data driven promotional path
  • Support matrix organization (New!)
  • Dynamically add reviewers and update
   promotional paths based on data
  • Leverage threshold-based submission

Copyright © 2009, Oracle and/or its affiliates. All rights reserved.          23
                                                                           Slide 23
                                                                       Accuracy
Cost Cutting vs Cost Optimization
         Different approaches, different accuracy needs




                                                                             Slide 24
Copyright © 2009, Oracle and / or its affiliates. All rights reserved.   Accuracy       24
Oracle Hyperion Profitability & Cost Management
  “Next level of insight” for Cost Optimization

                                                                   Oracle Hyperion P&C Management is:
                                                                   • A User-Driven Profitability solution
                                                                         • Pre-built Measures Dimensions
                                                                         • Support to every Cost Allocation
                                                                           methodology
                                                                         • Pre-built model validation functionalities
                                                                         • Graphic traceability of costs flow
                                                                         • Essbase based

                                                                   • An Allocation Engine
                                                                   • A Reporting & Analysis Engine
                                                                   • A Scenario Modeling Engine

                                                                   • What’s new in HPCM 11.1.2
                                                                         •   Standard Basis Drivers
                                                                         •   Sequence Priority Drivers
                                                                         •   Genealogy Reporting Improvements
                                                                         •   Performance Gains

Copyright © 2009, Oracle and / or its affiliates. All rights reserved.                                       Slide 25
                                                                                                         Accuracy
Oracle Hyperion Profitability & Cost Management
           If you don’t have this insight... You’re missing something!




                                                                            Full insight for every cost object:
                                                                          End-user has a full explanation (Input
                                                                       quantities, allocated quantities, used driver,
                                                                        driver values, percentage contribution,…)
                                                                                 of every single allocation




                                                                                                     Slide 26
Copyright © 2009, Oracle and/or its affiliates. All rights reserved.                             Accuracy
Enhanced predictive modeling
                 using Oracle Crystal Ball

           • A simple to use but highly effective tool for:
                  • Simulation
                  • Forecasting
                  • Optimisation
           • Improved accuracy in your forecasts
           • Improved What-If analysis
                  • No longer simply trial and error
           • Better quality decisions
                  • Provide risk measures to complete scenario
                    evaluation
                  • Take decisions based on success probability


                                                                           Slide 27
Copyright © 2009, Oracle and/or its affiliates. All rights reserved.   Accuracy
Report on Risk
    using Oracle Crystal Ball

                                                                          Credit Risk            Planning
  Report and analyze                                                   Earnings Per Share    Siebel Marketing

  more than ”naked”                                                      Cash balance
                                                                              Sales
                                                                                                 Essbase
                                                                                                HSF, HFM
      numbers                                                                 More                  More
                                                                                                            Any Oracle
                                                                Any Number                                  Technology
      Report on key                                                                Finance, Energy
     metrics plus their                                                             Life Sciences
                                                                                    Public Sector
     associated risk.                                                               Manufacturing
                                                                                         More
                                                                                   Any Industry

   Model the scenarios                                   Calculate the probabilities                 Report on the risk




                                                                                                               Slide 28
Copyright © 2009, Oracle and/or its affiliates. All rights reserved.
                                                                                                           Accuracy
Example: Simulation with Essbase & CB

                                                                                               Model
                                                                                               input
Crystall Ball provides
   stochastic and
 statistical features
  (e.g. Monte Carlo
     Simulation)




                              Model                                                Submit
                              output
                                                                Recalculate

                                                                               Essbase contains
                                                                               data, model logic
                                                                              and business rules


                                                                                            Slide 29
 Copyright © 2009, Oracle and/or its affiliates. All rights reserved.
                                                                                        Accuracy
What does it mean for YOU?




Copyright © 2009, Oracle and/or its affiliates. All rights reserved.   Slide 30
What are Enterprise Dimensions?
               Measures of value

                     Classify transactional & analytical data
                     Reflect how the enterprise measures value
                     Shared across multiple business functions & systems
                     Usually hierarchical, often inter-connected

                      FINANCIAL                                              ORGANIZATIONAL                        ANALYTICAL

        Charts of accounts:                                            Organization hierarchies          Cross-dimensional mappings
           Support multiple accounting                                 Legal entity structures           Intercompany mappings
           standards (IFRS, US GAAP)                                   Suppliers / vendors / customers   „Alternate‟ roll-up structures
        Cost centers                                                   Location hierarchies:             Consolidated external reporting
                                                                        Store locations                   Support multiple jurisdictions
                                                                        Regional management
                                                                       Business segmentation
                                                                       Sales channels




Copyright © 2010, Oracle and/or its affiliates. All rights reserved.                                                   Integration
                                                                                                                             31
Enterprise Dimension Management
             Add value to the enterprise


             Align business dimensions across the enterprise to:

             1.       Reduce risk of reporting mis-statement
             2.       Increase ease of regulatory compliance
             3.       Reduce maintenance costs for EPM, BI, DW & ERP
             4.       Increase effective data sharing across EPM & BI


        “Enterprise Dimension Management is also critical to Enterprise Performance
        Management (EPM), no one believes the reports and dashboards if the data is a mess.”
        Bill Swanton VP, Research AMR Research



                                                                                    Slide 32
Copyright © 2010, Oracle and/or its affiliates. All rights reserved.          Integration
                                                                                     32
Dimension Management with Hyperion DRM
          Unified source of enterprise wide dimensions

          • Simplify:
                 • Browser based client
                 • Simplify definition and maintenance
                   process
                 • Specific functionalities
          • Align:
                 • Align dimensions across Oracle e non-
                   Oracle systems (ERP, EPM, BI,
                   DWH,…)
          • Governance:
                 • Audit, versioning & change control
                 • Role-based security model
          • Risk mitigation:
                 • Automatic validation rules


                                                                            Slide 33
Copyright © 2010, Oracle and/or its affiliates. All rights reserved.   Integration
                                                                              33
From “Scattered” Dimension Maintenance…
             Low maturity model, high maintenance costs



                                                               Enterprise Applications


              GL                         Sales                         Consol             Reporting            Essbase                       DW




                                                                                                                    Entity
                                                                                Entity
      GL 1

               CC 1




                                            CC 1




                                                                         CC 2




                                                                                                CC 2



                                                                                                             CC 1




                                                                                                                                      CC 3



                                                                                                                                                        Time
                                                                                         GL 2
                                                                GL 1




                                                                                                                                              GL 1
                         Prod




                                                      Prod




                                                                                                                             Prod
                                   Org




                                                                                                       Org
                                                   Scattered Dimension Maintenance
                                ( Multiple, loosely-coordinated parallel processes & workflows )




                                                                                                                                             Slide 34
Copyright © 2010, Oracle and/or its affiliates. All rights reserved.                                                                Integration
                                                                                                                                           34
…to “Governed” Dimension Maintenance
             High maturity model, reduced maintenance costs



                                                               Enterprise Applications


              GL                        Sales                          Consol   Reporting    Essbase         DW




                                                                                    Entity




                                                                                                 Time




                                                                                                                        Prod
                                                                        Org
        CC




                                        GL




                                                                Oracle Hyperion DRM
             (Enterprise dimensions aligned – unified source of „truth‟ – delegated governance)




                                                                                                             Slide 35
Copyright © 2010, Oracle and/or its affiliates. All rights reserved.                                    Integration
                                                                                                               35
FDM offers unique ERP Integration for EPM
            …and even more with ERPI
                                                                       Data + Metadata

     Oracle EBS,
  PeopleSoft, SAP R/3

                                                                             Financial Close


     Data Warehouse                                                       Planning & Forecasting
        Data Mart                                                                                    EPM WorkSpace
                                                 FDM +
                                                                                                    Financial Reports
                                                  ERPI                   Profitability Management      SmartView
            Other
          Systems
                                                                            Strategic Planning




              File
            Excel
             XML                                                          Drill-back

                                                                                                          Slide 36
Copyright © 2010, Oracle and/or its affiliates. All rights reserved.                                Integration
                                                                                                           36
What did we have in 11.1.1.3?
            Main FDM / FDM ERPI features

        • Import and load data and metadata
          from EBS GL and PSFT GL to
          HFM and Planning via ERPI
        • Drill back for HFM/Planning data
          from Workspace, Financial Reports
          and Smartview
        • Import and load data from any data
          base, file, xls, SAP R/3 (4.6c,
          ECC6) to any EPM application via
          classic FDM
        • Drill back from HFM, Planning,
          Essbase, HSF, Enterprise via FDM



                                                                            Slide 37
Copyright © 2010, Oracle and/or its affiliates. All rights reserved.   Integration
                                                                              37
What did we add?
             Main FDM / FDM ERPI features in 11.1.2

            • EPM to GL Write-back
                   • Write-back of Planning budgets to EBS
                     11.5.10 cu2, 12.0.6, 12.1.1 and
                     PeopleSoft 9.0 G/L
            • Financial Close Manager support
            • PeopleSoft HR support for Public
              Sector Budgeting
            • Improved ERP Integrator support for
              Classic Essbase loads (ASO & BSO)
              and drill-through to ERP
            • Localization



                                                                            Slide 38
Copyright © 2010, Oracle and/or its affiliates. All rights reserved.   Integration
                                                                              38
Oracle EPM System Release 11.1.2
        Extends Oracle’s Market Leadership
                                                       Streamline planning and forecasting processes with major
 Extend Planning Reach                                  enhancements in core planning application
  Across the Enterprise                                Enhanced operational planning and industry based solutions


                                                       Orchestrate extended financial close process with new financial
 Streamline End-to-End                                  close management module
Financial Close Process                                Improve transparency and financial governance through GRC
                                                        integration


                                                       Integrate XBRL to improve timeliness and accuracy of statutory
Improve Timeliness and                                  reporting with new disclosure management module
Confidence in Financial                                Enable powerful analytics on consolidated financial data with Oracle
      Reporting                                         Essbase Analytics Link for HFM


                                                       Integrate management and operational processes with enhanced
                                                        ERP integration
Deliver EPM Value Faster,
      Reduce TCO                                       Streamline hierarchy and dimension management with enhanced
                                                        data relationship management module



   Copyright © 2009, Oracle and/or its affiliates. All rights reserved.                                         Slide 40
Slide 41

Weitere ähnliche Inhalte

Was ist angesagt?

NUST SEECS OpenERP Presentation
NUST SEECS OpenERP PresentationNUST SEECS OpenERP Presentation
NUST SEECS OpenERP PresentationMohsin Yaseen
 
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"Kanaidi ken
 
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"Kanaidi ken
 
LeverX - A Comprehensive Guide to SAP PLM 7.01
LeverX - A Comprehensive Guide to SAP PLM 7.01LeverX - A Comprehensive Guide to SAP PLM 7.01
LeverX - A Comprehensive Guide to SAP PLM 7.01LeverX
 
Performance management without biases
Performance management without biasesPerformance management without biases
Performance management without biasesHakim Ziat
 
4 solution monitoring
4 solution monitoring4 solution monitoring
4 solution monitoringlea-com
 
2 jazz karthik-k
2 jazz karthik-k2 jazz karthik-k
2 jazz karthik-kIBM
 
E-Business Suite 1 _ Terrance Wampler _ Oracle E-Business Suite Financials Ov...
E-Business Suite 1 _ Terrance Wampler _ Oracle E-Business Suite Financials Ov...E-Business Suite 1 _ Terrance Wampler _ Oracle E-Business Suite Financials Ov...
E-Business Suite 1 _ Terrance Wampler _ Oracle E-Business Suite Financials Ov...InSync2011
 
Tech clarity insight-erp_plm
Tech clarity insight-erp_plmTech clarity insight-erp_plm
Tech clarity insight-erp_plmUsman Iqbal
 
Introduction
IntroductionIntroduction
IntroductionPeleg
 
Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of ...
Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of ...Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of ...
Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of ...CA Nimsoft
 
Win and Manage more Government Business with GovWin CRM
Win and Manage more Government Business with GovWin CRMWin and Manage more Government Business with GovWin CRM
Win and Manage more Government Business with GovWin CRMmarcomm2
 
IBM Rational Software Conference 2009: Change & Release Management Track Keynote
IBM Rational Software Conference 2009: Change & Release Management Track KeynoteIBM Rational Software Conference 2009: Change & Release Management Track Keynote
IBM Rational Software Conference 2009: Change & Release Management Track KeynoteKathy (Kat) Mandelstein
 
Rule and Event-based Processes June2010
Rule  and Event-based Processes June2010Rule  and Event-based Processes June2010
Rule and Event-based Processes June2010Paul Vincent
 
Erpsapbusproc
ErpsapbusprocErpsapbusproc
Erpsapbusprocfmtzu21
 
Futaba Europe GmbH enables next-phase growth with SAP and IBM
Futaba Europe GmbH enables next-phase growth with SAP and IBM Futaba Europe GmbH enables next-phase growth with SAP and IBM
Futaba Europe GmbH enables next-phase growth with SAP and IBM IBM India Smarter Computing
 
Oracle tech fmw-02-soa-suite-11g-neum-15.04.2010
Oracle tech fmw-02-soa-suite-11g-neum-15.04.2010Oracle tech fmw-02-soa-suite-11g-neum-15.04.2010
Oracle tech fmw-02-soa-suite-11g-neum-15.04.2010Oracle BH
 
Case Studies Using Process as the Lever for Enterprise Change
Case Studies Using Process as the Lever for Enterprise ChangeCase Studies Using Process as the Lever for Enterprise Change
Case Studies Using Process as the Lever for Enterprise ChangeVincent Kwon
 
Transform Your Business with Alloy by IBM and SAP
Transform Your Business with Alloy by IBM and SAPTransform Your Business with Alloy by IBM and SAP
Transform Your Business with Alloy by IBM and SAPChristian Holsing
 
Webinar: Spagic and eForm Services: a practical approach to PDF support
Webinar: Spagic and eForm Services: a practical approach to PDF supportWebinar: Spagic and eForm Services: a practical approach to PDF support
Webinar: Spagic and eForm Services: a practical approach to PDF supportSpagoWorld
 

Was ist angesagt? (20)

NUST SEECS OpenERP Presentation
NUST SEECS OpenERP PresentationNUST SEECS OpenERP Presentation
NUST SEECS OpenERP Presentation
 
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"
 
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"
Seminar TECHNOPRENEURSHIP_"PERANAN ERP/SAP dalam KESUKSESAN BISNIS"
 
LeverX - A Comprehensive Guide to SAP PLM 7.01
LeverX - A Comprehensive Guide to SAP PLM 7.01LeverX - A Comprehensive Guide to SAP PLM 7.01
LeverX - A Comprehensive Guide to SAP PLM 7.01
 
Performance management without biases
Performance management without biasesPerformance management without biases
Performance management without biases
 
4 solution monitoring
4 solution monitoring4 solution monitoring
4 solution monitoring
 
2 jazz karthik-k
2 jazz karthik-k2 jazz karthik-k
2 jazz karthik-k
 
E-Business Suite 1 _ Terrance Wampler _ Oracle E-Business Suite Financials Ov...
E-Business Suite 1 _ Terrance Wampler _ Oracle E-Business Suite Financials Ov...E-Business Suite 1 _ Terrance Wampler _ Oracle E-Business Suite Financials Ov...
E-Business Suite 1 _ Terrance Wampler _ Oracle E-Business Suite Financials Ov...
 
Tech clarity insight-erp_plm
Tech clarity insight-erp_plmTech clarity insight-erp_plm
Tech clarity insight-erp_plm
 
Introduction
IntroductionIntroduction
Introduction
 
Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of ...
Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of ...Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of ...
Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of ...
 
Win and Manage more Government Business with GovWin CRM
Win and Manage more Government Business with GovWin CRMWin and Manage more Government Business with GovWin CRM
Win and Manage more Government Business with GovWin CRM
 
IBM Rational Software Conference 2009: Change & Release Management Track Keynote
IBM Rational Software Conference 2009: Change & Release Management Track KeynoteIBM Rational Software Conference 2009: Change & Release Management Track Keynote
IBM Rational Software Conference 2009: Change & Release Management Track Keynote
 
Rule and Event-based Processes June2010
Rule  and Event-based Processes June2010Rule  and Event-based Processes June2010
Rule and Event-based Processes June2010
 
Erpsapbusproc
ErpsapbusprocErpsapbusproc
Erpsapbusproc
 
Futaba Europe GmbH enables next-phase growth with SAP and IBM
Futaba Europe GmbH enables next-phase growth with SAP and IBM Futaba Europe GmbH enables next-phase growth with SAP and IBM
Futaba Europe GmbH enables next-phase growth with SAP and IBM
 
Oracle tech fmw-02-soa-suite-11g-neum-15.04.2010
Oracle tech fmw-02-soa-suite-11g-neum-15.04.2010Oracle tech fmw-02-soa-suite-11g-neum-15.04.2010
Oracle tech fmw-02-soa-suite-11g-neum-15.04.2010
 
Case Studies Using Process as the Lever for Enterprise Change
Case Studies Using Process as the Lever for Enterprise ChangeCase Studies Using Process as the Lever for Enterprise Change
Case Studies Using Process as the Lever for Enterprise Change
 
Transform Your Business with Alloy by IBM and SAP
Transform Your Business with Alloy by IBM and SAPTransform Your Business with Alloy by IBM and SAP
Transform Your Business with Alloy by IBM and SAP
 
Webinar: Spagic and eForm Services: a practical approach to PDF support
Webinar: Spagic and eForm Services: a practical approach to PDF supportWebinar: Spagic and eForm Services: a practical approach to PDF support
Webinar: Spagic and eForm Services: a practical approach to PDF support
 

Andere mochten auch (9)

Presentazione Alberto Cellini
Presentazione Alberto CelliniPresentazione Alberto Cellini
Presentazione Alberto Cellini
 
Extended Planning
Extended PlanningExtended Planning
Extended Planning
 
EPM & BI Platform
EPM & BI PlatformEPM & BI Platform
EPM & BI Platform
 
Applications Strategy Update
Applications Strategy UpdateApplications Strategy Update
Applications Strategy Update
 
Financial Close
Financial CloseFinancial Close
Financial Close
 
Fiat all'avanguardia nella Supply Chain
Fiat all'avanguardia nella Supply ChainFiat all'avanguardia nella Supply Chain
Fiat all'avanguardia nella Supply Chain
 
Triboo WEBinar Vendere in tempo di crisi
Triboo WEBinar Vendere in tempo di crisiTriboo WEBinar Vendere in tempo di crisi
Triboo WEBinar Vendere in tempo di crisi
 
Oracle a Dimesione Cliente
Oracle a Dimesione ClienteOracle a Dimesione Cliente
Oracle a Dimesione Cliente
 
Oracle Procurement Channel
Oracle Procurement ChannelOracle Procurement Channel
Oracle Procurement Channel
 

Ähnlich wie Plenaria lancio talleyrand aprile 2010

La visione di Oracle per la Management Excellence e overview di Oracle Hyperi...
La visione di Oracle per la Management Excellence e overview di Oracle Hyperi...La visione di Oracle per la Management Excellence e overview di Oracle Hyperi...
La visione di Oracle per la Management Excellence e overview di Oracle Hyperi...antonella Buonagurio
 
UKOUG 2012 Metadata Management for Oracle Hyperion EPM
UKOUG 2012 Metadata Management for Oracle Hyperion EPMUKOUG 2012 Metadata Management for Oracle Hyperion EPM
UKOUG 2012 Metadata Management for Oracle Hyperion EPMOrchestra Networks
 
2012 year Siebel CRM Strategy and Roadmap (outdated)
2012 year Siebel CRM Strategy and Roadmap (outdated)2012 year Siebel CRM Strategy and Roadmap (outdated)
2012 year Siebel CRM Strategy and Roadmap (outdated)Ilya Milshtein
 
Astute oracle i participate webinar series - v1
Astute   oracle i participate webinar series - v1Astute   oracle i participate webinar series - v1
Astute oracle i participate webinar series - v1Arvind Rajan
 
Advanced level planning and budgeting in Hyperion - Inge Prangel
Advanced level planning and budgeting in Hyperion - Inge PrangelAdvanced level planning and budgeting in Hyperion - Inge Prangel
Advanced level planning and budgeting in Hyperion - Inge PrangelORACLE USER GROUP ESTONIA
 
Oracle Staffing Practice
Oracle Staffing PracticeOracle Staffing Practice
Oracle Staffing Practiceguest5c9d51
 
Intelligent Sales & Risk Performance Management Cognos Pb Map Info2008
Intelligent Sales & Risk Performance Management Cognos Pb Map Info2008Intelligent Sales & Risk Performance Management Cognos Pb Map Info2008
Intelligent Sales & Risk Performance Management Cognos Pb Map Info2008Friedel Jonker
 
Introduction to Enterprise Resource and Plannig (ERP)
Introduction to Enterprise Resource and Plannig (ERP)Introduction to Enterprise Resource and Plannig (ERP)
Introduction to Enterprise Resource and Plannig (ERP)Yuvraj Zala
 
profitability cost mgt
 profitability cost mgt profitability cost mgt
profitability cost mgtguesta7ae170
 
E-Business Suite 1 | Nadia Bendjedou | Oracle E-Business Suite applications s...
E-Business Suite 1 | Nadia Bendjedou | Oracle E-Business Suite applications s...E-Business Suite 1 | Nadia Bendjedou | Oracle E-Business Suite applications s...
E-Business Suite 1 | Nadia Bendjedou | Oracle E-Business Suite applications s...InSync2011
 
1. hpcm introduction
1. hpcm introduction1. hpcm introduction
1. hpcm introductiondudwns47
 
Crystal Ball BY blucero.c.la
Crystal Ball BY blucero.c.laCrystal Ball BY blucero.c.la
Crystal Ball BY blucero.c.laguest93e1f3
 
LLP Club Grivco Case Study
LLP Club Grivco Case StudyLLP Club Grivco Case Study
LLP Club Grivco Case Studyitchannel
 
OOW09 R12.1 Standalone Solutions
OOW09 R12.1 Standalone SolutionsOOW09 R12.1 Standalone Solutions
OOW09 R12.1 Standalone Solutionsjucaab
 
Oracle Fusion Middleware,foundation for innovation
Oracle Fusion Middleware,foundation for innovationOracle Fusion Middleware,foundation for innovation
Oracle Fusion Middleware,foundation for innovationAlicja Sieminska
 
Otnvdd soapreso1-overview-494866
Otnvdd soapreso1-overview-494866Otnvdd soapreso1-overview-494866
Otnvdd soapreso1-overview-494866elnazeer
 
Understanding Oracle ADF and its role in Oracle Fusion Middleware
Understanding Oracle ADF and its role in Oracle Fusion MiddlewareUnderstanding Oracle ADF and its role in Oracle Fusion Middleware
Understanding Oracle ADF and its role in Oracle Fusion MiddlewareRefundation
 

Ähnlich wie Plenaria lancio talleyrand aprile 2010 (20)

La visione di Oracle per la Management Excellence e overview di Oracle Hyperi...
La visione di Oracle per la Management Excellence e overview di Oracle Hyperi...La visione di Oracle per la Management Excellence e overview di Oracle Hyperi...
La visione di Oracle per la Management Excellence e overview di Oracle Hyperi...
 
UKOUG 2012 Metadata Management for Oracle Hyperion EPM
UKOUG 2012 Metadata Management for Oracle Hyperion EPMUKOUG 2012 Metadata Management for Oracle Hyperion EPM
UKOUG 2012 Metadata Management for Oracle Hyperion EPM
 
2012 year Siebel CRM Strategy and Roadmap (outdated)
2012 year Siebel CRM Strategy and Roadmap (outdated)2012 year Siebel CRM Strategy and Roadmap (outdated)
2012 year Siebel CRM Strategy and Roadmap (outdated)
 
Astute oracle i participate webinar series - v1
Astute   oracle i participate webinar series - v1Astute   oracle i participate webinar series - v1
Astute oracle i participate webinar series - v1
 
Advanced level planning and budgeting in Hyperion - Inge Prangel
Advanced level planning and budgeting in Hyperion - Inge PrangelAdvanced level planning and budgeting in Hyperion - Inge Prangel
Advanced level planning and budgeting in Hyperion - Inge Prangel
 
Oracle
OracleOracle
Oracle
 
Oracle Staffing Practice
Oracle Staffing PracticeOracle Staffing Practice
Oracle Staffing Practice
 
Intelligent Sales & Risk Performance Management Cognos Pb Map Info2008
Intelligent Sales & Risk Performance Management Cognos Pb Map Info2008Intelligent Sales & Risk Performance Management Cognos Pb Map Info2008
Intelligent Sales & Risk Performance Management Cognos Pb Map Info2008
 
Introduction to Enterprise Resource and Plannig (ERP)
Introduction to Enterprise Resource and Plannig (ERP)Introduction to Enterprise Resource and Plannig (ERP)
Introduction to Enterprise Resource and Plannig (ERP)
 
profitability cost mgt
 profitability cost mgt profitability cost mgt
profitability cost mgt
 
E-Business Suite 1 | Nadia Bendjedou | Oracle E-Business Suite applications s...
E-Business Suite 1 | Nadia Bendjedou | Oracle E-Business Suite applications s...E-Business Suite 1 | Nadia Bendjedou | Oracle E-Business Suite applications s...
E-Business Suite 1 | Nadia Bendjedou | Oracle E-Business Suite applications s...
 
1. hpcm introduction
1. hpcm introduction1. hpcm introduction
1. hpcm introduction
 
Crystal Ball BY blucero.c.la
Crystal Ball BY blucero.c.laCrystal Ball BY blucero.c.la
Crystal Ball BY blucero.c.la
 
Hf mvs gcs
Hf mvs gcsHf mvs gcs
Hf mvs gcs
 
LLP Club Grivco Case Study
LLP Club Grivco Case StudyLLP Club Grivco Case Study
LLP Club Grivco Case Study
 
OOW09 R12.1 Standalone Solutions
OOW09 R12.1 Standalone SolutionsOOW09 R12.1 Standalone Solutions
OOW09 R12.1 Standalone Solutions
 
Mind Chips Consulting Offerings
Mind Chips Consulting   OfferingsMind Chips Consulting   Offerings
Mind Chips Consulting Offerings
 
Oracle Fusion Middleware,foundation for innovation
Oracle Fusion Middleware,foundation for innovationOracle Fusion Middleware,foundation for innovation
Oracle Fusion Middleware,foundation for innovation
 
Otnvdd soapreso1-overview-494866
Otnvdd soapreso1-overview-494866Otnvdd soapreso1-overview-494866
Otnvdd soapreso1-overview-494866
 
Understanding Oracle ADF and its role in Oracle Fusion Middleware
Understanding Oracle ADF and its role in Oracle Fusion MiddlewareUnderstanding Oracle ADF and its role in Oracle Fusion Middleware
Understanding Oracle ADF and its role in Oracle Fusion Middleware
 

Mehr von antonella Buonagurio

Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...antonella Buonagurio
 
Il CRM a support dell’innovazione di processi ed organizzazione (R. Delle Ces...
Il CRM a support dell’innovazione di processi ed organizzazione (R. Delle Ces...Il CRM a support dell’innovazione di processi ed organizzazione (R. Delle Ces...
Il CRM a support dell’innovazione di processi ed organizzazione (R. Delle Ces...antonella Buonagurio
 
Marketing on line e Vendite: integrare I processi chiave della gestione della...
Marketing on line e Vendite: integrare I processi chiave della gestione della...Marketing on line e Vendite: integrare I processi chiave della gestione della...
Marketing on line e Vendite: integrare I processi chiave della gestione della...antonella Buonagurio
 
Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico p...
Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico p...Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico p...
Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico p...antonella Buonagurio
 
• Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico...
•	Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico...•	Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico...
• Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico...antonella Buonagurio
 
· Il CRM a support dell'innovazione di processi ed organizzazione (R....
·         Il CRM a support dell'innovazione di processi ed organizzazione (R....·         Il CRM a support dell'innovazione di processi ed organizzazione (R....
· Il CRM a support dell'innovazione di processi ed organizzazione (R....antonella Buonagurio
 
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...antonella Buonagurio
 
Marketing on line e Vendite: integrare I processi chiave della gestione della...
Marketing on line e Vendite: integrare I processi chiave della gestione della...Marketing on line e Vendite: integrare I processi chiave della gestione della...
Marketing on line e Vendite: integrare I processi chiave della gestione della...antonella Buonagurio
 
•Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico ...
•Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico ...•Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico ...
•Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico ...antonella Buonagurio
 
Financial close lancio talleyrand aprile 2010
Financial close lancio talleyrand aprile 2010Financial close lancio talleyrand aprile 2010
Financial close lancio talleyrand aprile 2010antonella Buonagurio
 
Planning lancio talleyrand aprile 2010
Planning lancio talleyrand aprile 2010Planning lancio talleyrand aprile 2010
Planning lancio talleyrand aprile 2010antonella Buonagurio
 
350 Deve Esistere Ancora Una Funzione Risorse Umane In Azienda Part
350 Deve Esistere Ancora Una Funzione Risorse Umane In Azienda Part350 Deve Esistere Ancora Una Funzione Risorse Umane In Azienda Part
350 Deve Esistere Ancora Una Funzione Risorse Umane In Azienda Partantonella Buonagurio
 
Customer Experience Management Marketing&Loyalty
Customer Experience Management  Marketing&LoyaltyCustomer Experience Management  Marketing&Loyalty
Customer Experience Management Marketing&Loyaltyantonella Buonagurio
 

Mehr von antonella Buonagurio (20)

Strategy Management
Strategy ManagementStrategy Management
Strategy Management
 
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...
 
Il CRM a support dell’innovazione di processi ed organizzazione (R. Delle Ces...
Il CRM a support dell’innovazione di processi ed organizzazione (R. Delle Ces...Il CRM a support dell’innovazione di processi ed organizzazione (R. Delle Ces...
Il CRM a support dell’innovazione di processi ed organizzazione (R. Delle Ces...
 
Marketing on line e Vendite: integrare I processi chiave della gestione della...
Marketing on line e Vendite: integrare I processi chiave della gestione della...Marketing on line e Vendite: integrare I processi chiave della gestione della...
Marketing on line e Vendite: integrare I processi chiave della gestione della...
 
Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico p...
Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico p...Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico p...
Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico p...
 
• Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico...
•	Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico...•	Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico...
• Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico...
 
· Il CRM a support dell'innovazione di processi ed organizzazione (R....
·         Il CRM a support dell'innovazione di processi ed organizzazione (R....·         Il CRM a support dell'innovazione di processi ed organizzazione (R....
· Il CRM a support dell'innovazione di processi ed organizzazione (R....
 
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...
Il CRM per migliorare la gestione della forza vendita verso un percorso di cr...
 
Marketing on line e Vendite: integrare I processi chiave della gestione della...
Marketing on line e Vendite: integrare I processi chiave della gestione della...Marketing on line e Vendite: integrare I processi chiave della gestione della...
Marketing on line e Vendite: integrare I processi chiave della gestione della...
 
•Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico ...
•Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico ...•Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico ...
•Il ciclo di vita del Cliente nell’era del 2.0: il CRM cne asset straategico ...
 
Financial close lancio talleyrand aprile 2010
Financial close lancio talleyrand aprile 2010Financial close lancio talleyrand aprile 2010
Financial close lancio talleyrand aprile 2010
 
Planning lancio talleyrand aprile 2010
Planning lancio talleyrand aprile 2010Planning lancio talleyrand aprile 2010
Planning lancio talleyrand aprile 2010
 
Colazione strategic finance
Colazione strategic financeColazione strategic finance
Colazione strategic finance
 
Caffe Panzera For Distribution
Caffe Panzera For DistributionCaffe Panzera For Distribution
Caffe Panzera For Distribution
 
Hammond
HammondHammond
Hammond
 
Hammond
HammondHammond
Hammond
 
Hammond
HammondHammond
Hammond
 
350 Deve Esistere Ancora Una Funzione Risorse Umane In Azienda Part
350 Deve Esistere Ancora Una Funzione Risorse Umane In Azienda Part350 Deve Esistere Ancora Una Funzione Risorse Umane In Azienda Part
350 Deve Esistere Ancora Una Funzione Risorse Umane In Azienda Part
 
Customer Experience Management Marketing&Loyalty
Customer Experience Management  Marketing&LoyaltyCustomer Experience Management  Marketing&Loyalty
Customer Experience Management Marketing&Loyalty
 
2010 03 16 Crm Day Marco Bordieri
2010 03 16 Crm Day   Marco Bordieri2010 03 16 Crm Day   Marco Bordieri
2010 03 16 Crm Day Marco Bordieri
 

Plenaria lancio talleyrand aprile 2010

  • 1. Agenda 9:30 Welcome Coffee 10:00 Oracle EPM System Overview and What‟s New in Release 11.1.2 11:00 Break 11:30 Hyperion Planning: Financial Close nuova interfaccia, Management nuove soluzioni Hyperion Planning: Disclosure Management process management, integrazione con MS Office Hyperion Profitabilty Essbase Application Link and Cost Management for HFM 13:00 Buffet Lunch Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Slide 0
  • 2. Milano, 27 Aprile 2010 "... My Lord, you can do anything you like with bayonets, except sit <Insert Picture Here> on them... " Charles-Maurice de Talleyrand-Périgord Oracle Enterprise Performance Management System Overview Stefano Oddone, EPM Sales Consultant Manager
  • 3. What are we announcing? Oracle EPM System 11.1.2 • GA since 2010, April 22 • Most significant release since version 11 in July 2008 • Fifth year of R&D and investment for delivering an EPM system instead of product working in silos Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Slide 2
  • 4. What does it mean for YOU? Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Slide 3
  • 5. Oracle Leadership in Key Markets • Enterprise Performance Management • Business Analytics • Database • Database Share on Linux • Supply Chain Management • CRM • Retail • Communications • Human Capital Management • Financial Services • Public Sector • Professional Services 83% delle aziende Fortune 500 usa Oracle EPM il 63% delle aziende FTSE MIB40 ha almeno un modulo EPM Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Oracle‟s Commitment Slide 4
  • 6. Market analysts opinion on Oracle strategy Oracle has established Hyperion as the centerpiece of Oracle's future CPM strategy and has continued to deliver on its road map promises (delivering Oracle Enterprise Performance Management [EPM] Fusion Edition 11.1.1 in 2008) Gartner Research Note G00163218, Magic Quadrant for CPM Suites, 19 December 2008 SAP and Oracle had more overlaps to resolve. Each had to decide which products to lead with and which to put on life support. Oracle’s clear choice was to lead with the Hyperion BPS products, while SAP chose a mix of assets between its portfolio (e.g., OutlookSoft and Pilot Software) and those of Business Objects (e.g., ALG Software and Cartesis) Paul D. Hamerman, Business Performance Solutions: Clash Of The Titans, Forrester, 20 January 2009 Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Oracle‟s Commitment Slide 5
  • 7. Continuous Investment • New application modules: • Public Sector Planning & Budgeting • Financial Close Management • Disclosure Management • Essbase Application Link for HFM • Massive enhancements to Oracle Hyperion Planning • Significant enhancements to Oracle Essbase, Oracle Hyperion Data Relationship Management, Oracle Hyperion Profitability and Cost Management, other modules • Significant enhancements to System Management • Available in 15 languages Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Oracle‟s Commitment Slide 6
  • 8. What does it mean for YOU? Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Slide 7
  • 9. Financial Close Best Practices Critical Components to Implement CFO Dashboard Governance, Risk & Compliance Financial Close Management ERP: Data Financial Financial and Disclosure Oracle, SAP, Management Assurance Consolidation Reporting Management Legacy, Other Transactions Reporting External General Data Internal Mgmt Sub Ledger Close Consolidation Financial Ledger Close Assurance Reporting Reporting Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Control 8 Slide
  • 10. Streamline the Extended Close Process with Oracle Hyperion Financial Close Management New ! • Enterprise-wide Close Process Monitoring • Close calendar and unified task list • Dashboards for trending analysis and process improvement • Improved accountability for predictable close • Workflow integration across systems & manual processes • MS Outlook integration • Includes proven Oracle FMW technologies (i.e. BPEL, WebLogic) Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Control 9 Slide
  • 11. Ensure High Quality Report Submission with Oracle Hyperion Disclosure Management • Author statutory documents from SmartView for Office • MS Word and Excel for authoring • Direct integration with HFM, Planning and Essbase • Support for all required report formats: MS Word, HTML, PDF • Embedded XBRL tagging support • Taxonomy Management • Instance document creation and validation Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Control10 Slide
  • 12. Extend Financial Reporting capabilities ! New with Oracle Essbase Analytics Link for HFM • Real-Time or On Demand integration with Hyperion Financial Mgmt • Delivers Essbase analytics on live HFM data • Extend the data model , add dimensions • Integrate additional data sources • Fulfill analytic needs while offloading consolidation servers • More users, more reports, bigger queries • Fast reporting performance • Simple and automated implementation Oracle HFM Essbase Application Analytics Link Oracle Essbase Copyright © 2009, Oracle and/or its affiliates. All rights Oracle Confidential reserved. Control11 Slide
  • 13. The Convergence of EPM and GRC Governance Goals Risk Management Strategies Compliance Plans And And Control Execution Better Results Together! Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Control 13
  • 14. Run your business better and prove it with Oracle Governance, Risk & Compliance GRC Intelligence 360º Visibility • Single source of GRC Information Dashboards Reporting KRI & Alerts • Pre-built dashboards • Respond to KRI and issues GRC Manager Centralized GRC Oversight • Common Repository for GRC Obligations & Policies & Risks & Issues & Objectives Processes Controls Incidents • Audit and Assessment of Controls • Integrated remediation management GRC Controls Embedded Controls SOD & Application Transaction • Detective, Preventive, Contextual Access Configuration Monitoring • Automated controls testing • Pre-built controls library Custom or Legacy Applications Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Control14 Slide
  • 15. Improve Financial Governance & Control Integration with EPM System Oracle GRC Manager Oracle/PSFT Financials HFM Application Oracle/PSFT Financials Oracle GRC Controls Financial Audit Scoping Tool Blueprint Integrate HFM account balance data into GRC Manager Assess materiality of internal control issues and prioritize remediation Segregation of Duties for Hyperion Blueprint Single point of maintenance for users, groups, roles etc across ERP and HFM Avoid potential violations in segregation of duties Oracle Confidential Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Control 15
  • 16. Enhanced Application Management Oracle Hyperion EPM Architect and Calculation Manager • Enhanced Essbase Support • ASO and BSO • Classic upgrade to EPMA • “Smart mapping” of Planning applications to ASO cubes • HFM Copy Application • “Procedural” Calculations on ASO Cubes • Complex Allocations • Custom Calculations • Additional Templates • Parameter Passing Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Control16 Slide
  • 17. What does it mean for YOU? Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Slide 17
  • 18. Oracle EPM System connects Performance Management Processes Common Reporting & Interaction Strategic Planning Planning & Forecasting Data Synch Financial Close Profitability Management Common Integration & Analysis Engine Consistent Dimensions, Business Rules, Metrics, Data Quality Copyright © 2009, Oracle and/or its affiliates. All rights reserved. 18 Slide 18 Simplicity
  • 19. Oracle BI 11g Accessing Hyperion Applications …coming soon on you PC screens! Ad hoc Interactive Reporting & Proactive MS Office Analysis Dashboards Publishing Detection & Outlook For Oracle BI Customers and Alerts • Seamlessly access financial data stored and managed in HFM or Planning • Supported features include: metadata discovery & import, query generation, gateway access Common Enterprise Information Model • HFM and Planning data participate in BI Server Enterprise Information Model For HFM and Planning Customers HFM • Access to dashboards, ad-hoc query, OLTP & ODS Data Warehouse Files Excel + reporting & analysis capabilities • Leverage BI Server‟s federation PLANNING Systems Data Mart XML capabilities to analyze financial & operational data Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Slide 19 Simplicity
  • 20. End User Experience Enhancements in Hyperion Planning Improved usability in web forms • Ad hoc analysis on the Web, Personalized Data Forms • Menus at cell level • Traffic Lighting, Data driven visual exceptions • Validation Rules Builder Increased flexibility to view / enter data • Dimensions Drag & Drop • Enhanced Composite Forms • Filtering: Leverage UDA, Attribute, levels, generation • Sorting Copyright © 2009, Oracle and/or its affiliates. All rights reserved. 20 Slide 20 Simplicity
  • 21. End User Experience Enhancements in Hyperion Planning Full functional parity Web - Excel • Manage Planning Task Lists in Excel • Spreading, Mass Allocation • Tasks and Task List details • Data Validation • Composite Data Form • Contextual Data Cell Menu Process Management with MS Office • Promotion and Status Change in Excel • Planning Tasks and Instructions integrated in Outlook • Copy Versions Copyright © 2009, Oracle and/or its affiliates. All rights reserved. 21 Slide 21 Simplicity
  • 22. What does it mean for YOU? Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Slide 22
  • 23. Accuracy and Accountability New Process Management in Hyperion Planning Increased granularity in the Planning Unit definition • Add one more dimension to entities • Support different process management organization based scenario / version combination Pre defined promotional path • Automatically find the next owner • New Roles: Reviewers and Notified Users Data driven promotional path • Support matrix organization (New!) • Dynamically add reviewers and update promotional paths based on data • Leverage threshold-based submission Copyright © 2009, Oracle and/or its affiliates. All rights reserved. 23 Slide 23 Accuracy
  • 24. Cost Cutting vs Cost Optimization Different approaches, different accuracy needs Slide 24 Copyright © 2009, Oracle and / or its affiliates. All rights reserved. Accuracy 24
  • 25. Oracle Hyperion Profitability & Cost Management “Next level of insight” for Cost Optimization Oracle Hyperion P&C Management is: • A User-Driven Profitability solution • Pre-built Measures Dimensions • Support to every Cost Allocation methodology • Pre-built model validation functionalities • Graphic traceability of costs flow • Essbase based • An Allocation Engine • A Reporting & Analysis Engine • A Scenario Modeling Engine • What’s new in HPCM 11.1.2 • Standard Basis Drivers • Sequence Priority Drivers • Genealogy Reporting Improvements • Performance Gains Copyright © 2009, Oracle and / or its affiliates. All rights reserved. Slide 25 Accuracy
  • 26. Oracle Hyperion Profitability & Cost Management If you don’t have this insight... You’re missing something! Full insight for every cost object: End-user has a full explanation (Input quantities, allocated quantities, used driver, driver values, percentage contribution,…) of every single allocation Slide 26 Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Accuracy
  • 27. Enhanced predictive modeling using Oracle Crystal Ball • A simple to use but highly effective tool for: • Simulation • Forecasting • Optimisation • Improved accuracy in your forecasts • Improved What-If analysis • No longer simply trial and error • Better quality decisions • Provide risk measures to complete scenario evaluation • Take decisions based on success probability Slide 27 Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Accuracy
  • 28. Report on Risk using Oracle Crystal Ball Credit Risk Planning Report and analyze Earnings Per Share Siebel Marketing more than ”naked” Cash balance Sales Essbase HSF, HFM numbers More More Any Oracle Any Number Technology Report on key Finance, Energy metrics plus their Life Sciences Public Sector associated risk. Manufacturing More Any Industry Model the scenarios Calculate the probabilities Report on the risk Slide 28 Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Accuracy
  • 29. Example: Simulation with Essbase & CB Model input Crystall Ball provides stochastic and statistical features (e.g. Monte Carlo Simulation) Model Submit output Recalculate Essbase contains data, model logic and business rules Slide 29 Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Accuracy
  • 30. What does it mean for YOU? Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Slide 30
  • 31. What are Enterprise Dimensions? Measures of value Classify transactional & analytical data Reflect how the enterprise measures value Shared across multiple business functions & systems Usually hierarchical, often inter-connected FINANCIAL ORGANIZATIONAL ANALYTICAL Charts of accounts: Organization hierarchies Cross-dimensional mappings Support multiple accounting Legal entity structures Intercompany mappings standards (IFRS, US GAAP) Suppliers / vendors / customers „Alternate‟ roll-up structures Cost centers Location hierarchies: Consolidated external reporting Store locations Support multiple jurisdictions Regional management Business segmentation Sales channels Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Integration 31
  • 32. Enterprise Dimension Management Add value to the enterprise Align business dimensions across the enterprise to: 1. Reduce risk of reporting mis-statement 2. Increase ease of regulatory compliance 3. Reduce maintenance costs for EPM, BI, DW & ERP 4. Increase effective data sharing across EPM & BI “Enterprise Dimension Management is also critical to Enterprise Performance Management (EPM), no one believes the reports and dashboards if the data is a mess.” Bill Swanton VP, Research AMR Research Slide 32 Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Integration 32
  • 33. Dimension Management with Hyperion DRM Unified source of enterprise wide dimensions • Simplify: • Browser based client • Simplify definition and maintenance process • Specific functionalities • Align: • Align dimensions across Oracle e non- Oracle systems (ERP, EPM, BI, DWH,…) • Governance: • Audit, versioning & change control • Role-based security model • Risk mitigation: • Automatic validation rules Slide 33 Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Integration 33
  • 34. From “Scattered” Dimension Maintenance… Low maturity model, high maintenance costs Enterprise Applications GL Sales Consol Reporting Essbase DW Entity Entity GL 1 CC 1 CC 1 CC 2 CC 2 CC 1 CC 3 Time GL 2 GL 1 GL 1 Prod Prod Prod Org Org Scattered Dimension Maintenance ( Multiple, loosely-coordinated parallel processes & workflows ) Slide 34 Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Integration 34
  • 35. …to “Governed” Dimension Maintenance High maturity model, reduced maintenance costs Enterprise Applications GL Sales Consol Reporting Essbase DW Entity Time Prod Org CC GL Oracle Hyperion DRM (Enterprise dimensions aligned – unified source of „truth‟ – delegated governance) Slide 35 Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Integration 35
  • 36. FDM offers unique ERP Integration for EPM …and even more with ERPI Data + Metadata Oracle EBS, PeopleSoft, SAP R/3 Financial Close Data Warehouse Planning & Forecasting Data Mart EPM WorkSpace FDM + Financial Reports ERPI Profitability Management SmartView Other Systems Strategic Planning File Excel XML Drill-back Slide 36 Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Integration 36
  • 37. What did we have in 11.1.1.3? Main FDM / FDM ERPI features • Import and load data and metadata from EBS GL and PSFT GL to HFM and Planning via ERPI • Drill back for HFM/Planning data from Workspace, Financial Reports and Smartview • Import and load data from any data base, file, xls, SAP R/3 (4.6c, ECC6) to any EPM application via classic FDM • Drill back from HFM, Planning, Essbase, HSF, Enterprise via FDM Slide 37 Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Integration 37
  • 38. What did we add? Main FDM / FDM ERPI features in 11.1.2 • EPM to GL Write-back • Write-back of Planning budgets to EBS 11.5.10 cu2, 12.0.6, 12.1.1 and PeopleSoft 9.0 G/L • Financial Close Manager support • PeopleSoft HR support for Public Sector Budgeting • Improved ERP Integrator support for Classic Essbase loads (ASO & BSO) and drill-through to ERP • Localization Slide 38 Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Integration 38
  • 39. Oracle EPM System Release 11.1.2 Extends Oracle’s Market Leadership  Streamline planning and forecasting processes with major Extend Planning Reach enhancements in core planning application Across the Enterprise  Enhanced operational planning and industry based solutions  Orchestrate extended financial close process with new financial Streamline End-to-End close management module Financial Close Process  Improve transparency and financial governance through GRC integration  Integrate XBRL to improve timeliness and accuracy of statutory Improve Timeliness and reporting with new disclosure management module Confidence in Financial  Enable powerful analytics on consolidated financial data with Oracle Reporting Essbase Analytics Link for HFM  Integrate management and operational processes with enhanced ERP integration Deliver EPM Value Faster, Reduce TCO  Streamline hierarchy and dimension management with enhanced data relationship management module Copyright © 2009, Oracle and/or its affiliates. All rights reserved. Slide 40