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Factor of success in BMW Group


       BMW
  “The ultimate
driving machine”
                  DESISLAVA DIMITROVA
                    STOYAN STOYANOV
                     VICTOR CHIKUNOV
•http://www.youtube.com/watc
       h?v=-QCD1ybgWPU
5   continents




100,306
                                   3
                          1
             associates
                                       automobile brands


  2   motorcycle brands       BMW GROUP
1. Brief History
           1916                         1923                     1981
BMW (Rapp Modern             the fist BMW motorcycle   BMW becomes the first
Werke) is founded as an      leaves the Munich         European carmaker to
aircraft-engine factory in   production line.          establish a subsidiary in
Munich. In 1917, changed                               Japan.
to BMW.
1. Brief History

• In 1970 BMW moved its
  headquarter to Munich.
  The building looks like the
  four cylinder of cars.
1. Brief History


 Introduction
• BMW (Bayerische Motoren Werke AG)
  became an automobile manufacturer in 1929
  founded by Franz Josef Popp.
1. Brief History
Product Diversification   1. Brief History


   Motocycles                  Cars
1. Brief History

• The company has therefore established
  ecological and social sustainability throughout
  the value chain, comprehensive product
  responsibility and a clear commitment to
  conserving resources as an integral part of its
  strategy. As a result of its efforts, the BMW
  Group has been ranked industry leader in the
  Dow Jones Sustainability Indexes for the last
  seven years.
2. Corporate culture            Growth



               Access to
              technology     Strategy №1     Shaping the
             and customers                     future




                             Profitability
2. Corporate culture   Board of Management BMW AG

                                                                 Annual
• BMW                          Compliance Committee              Reporting
Group                         Investigation     Legal
Compliance                         &
                               Monitoring
                                              Compliance
                                                Code
Organization
                                       Compliance     Communi-
                       Reporting
                                       Committee        cation
                                         Office


                          Compliance                Training
                            Contact
                                         Human
                                        Resources
2. Corporate culture

• Social responsibility      • Recycling at BMW

BMW Group is places among the leaders on the Dow
Jones Sustainability Group Index, the world's most
important list of sustainability-oriented companies.
3. The Secret of BMW's Success
      • Employee buzz at BMW is a hot
        management theory in action
      • Informal networks at BMW are vital for
        innovation
      • Creation of the best ideas
3. The secret of BMW’s success

        An example of buzz theory:
      • To reach a younger crowd of potential buyers
        for its new 1 Series launch in 2004, BMW used
        mobile-phone messages as the main source
        of buzz, directing interested people to signups
        on BMW's Web site for pre-launch test drives
        in August that year—something unheard in
        the industry at the time.
3. The secret of BMW’s success

   How does BMW manage discipline with
   creativity and keep the anarchy of networks
   from careening out of control?

   • Build a network or web of personal ties
   • Fresh ideas
   • Savvy workers
4. Factors of success
                BMW Group - key automobile markets 2011
                          Sales Volume in %             29.1
     30
      25
      20       18.4 17.1
      15                   14
                                10
      10
          5                          4.3   4.2
                                                 2.9
           0
4. Factors of success
• Growth of most markets - Export to     • Developing new technologies
  China and India
                                         • Sales network expanded
• Maximum quality guaranteed
  through highly skilled professionals   • Developing new models
  at BMW Service      Centre
                                         • Workforce size increased
• New mobility and customer
  services                               • High-level of standards of safety
                                           and other standards
• Call center
                                         • Making future conceptual cars
• Innovation all the time
4. Factors of success

• Friendly policy oriented to the customer
• In the BMW Group there are two times more workers than
  any other company in the automotive industry.
• Maximum safety through the guaranteed use of Original
  BMW Parts
• Maximum flexibility through worldwide validity
• Maximum chance of a high resale value through
  transferability to the subsequent owner
• The service program for a BMW car 4 years and older.
4. Factors of success
4. Factors of success

• BMW Tele Services
• The BMW dealer warranty
• BMW Financial Services worldwide
5. Organizational structure

          • The board of
         management of
            BMW Group
         consists of six of
              the most
             successful
              European
          managers plus
         the chairman of
             the board.
6. Managerial system

• Risk management
• Accidental management
• Talent management
• Energy management
• Brand management
• Anti-crisis management
6. Managerial system       Management
                             process


                           Implementing


                Planning                  Organizing
6. Managerial system


Risk management
The Risk management system is tested regularly for
appropriateness and effectiveness by Internal
Audit. Knowledge gained from these audits serves
as the basis for further improvements. Sensitivity
analyses, which contain stress scenarios and show
the potential impact of interest-rate changes on
earnings, are also used as tools to manage interest-
rate risks.
Dilbert by Scott Adams   6. Managerial system
6. Managerial system

Accident Management make
sure BMW clients are also well
taken care of in emergencies. If
necessary, BMW also organize a
taxi or a hotel reservation
6. Managerial system


  The Talent Relationship
    Management is an
   excellence in leadership
through training and dialogue
     with the prospective
  employees and the current
     ones. It includes BMW
  educational process where
   students are able to get
  bachelor and PhD degree.
6. Managerial system

Energy management
  • Car production is done on CO2 – neutral basis
    and all of the energy used comes from
    renewable sources.
  • The Efficient Dynamics concept comprises the
    whole set of measures throughout the entire
    vehicle fleet relating to highly efficient
    engines, improved aerodynamics, lightweight
    construction and energy management.
6. Managerial
    system




The Efficient Dynamics concept
120.0

6. Managerial                   CO2 Emissions of BMW Group cars in Europe
    system         100.0   100 101 102.4 101 98.6
                                                  96.7 96.7
                                                              92.9 92.9 94.8
                                                                               90   88.6
• Basis: fleet      80.0                                                                   80
  consumption                                                                                   73.3 71.4
                                                                                                          70   69
  of newly
  registred cars
                    60.0


  in Europe
  measured on       40.0


  the basis of
  New European      20.0

  Driving Cycle
  in accordance
  with the ACEA
                     0.0


  self-
  commitment
6. Managerial system

Brand Management
• The price here matters the most.
• Price is something that will maintain an
  image of the brand for a long time.
• Price is a factor that has always set
  BMW apart from other car brands for a
  long time.
Price = Luxury
6. Managerial system

Anti-crisis management
• Thanks to the increasing sales in the USA, China and
  India, BMW Group hasn’t been affected by the word
  crises.
6. Managerial system

• The best financial year in
  the history of the
  company – 2011.
• Sales volume, revenues
  and earnings
  highs, exceeded their
  targets.
• Till March 2012 the
  company made a record
  of sold cars since the
  company was
  established.
6. Managerial system

The Board of Management reported the fallowing
datas on the 2011 annual report:
6. Managerial system
7. Career System
• “We move people!”
• ”Many people move us!”
7. Career system



• Social diversity         • Licenses and certifications
• BMW Driving Experience   • Additional professional
                             development
• Job Experience
                           • Training Requirements and
• Workshops and seminars
                             Recommendations
• Pleasant atmosphere
                           • Decision Making
• Heath Care System          Motivation
BMW Driving Experience
8. Social Media
• http://www.facebook.com/BMW




• http://www.youtube.com/watch?v=G6aDYxWRpPc
STRENGHTS                        WEAKNESESS
•Innovation                              •Cost for Repairs
• Management System                      •Gas prices increase
•Strong Cash Flow                        •New and Existing Competition
•Diverse Range and New Products          •Requires Specialized Skills For
•Less CO2 Emission                       Repairs
•US military service                     •High Prices of products
•Strong R&D
•Strong brand image

                                  SWOT
       OPPORTUNITIES                           TREATHS
 •Emerging Markets BMW                   •Decreasing the CR
 •Hybrid cars benefits                   •Oil Prices Increasing
 •Rising green awareness                 •Credit Policies
 •Buy VOLVO CO.                          •Mercedes and Audi
 •Diesel in the USA

       9. Analysis of the present state of BMW Group
9. Analysis of the present state of BMW Group


MODEL:
9. Analysis of the present state of BMW Group


             An example: “X- drive” system
10. Business forecast for 2013 and beyond

 • What are BMW Group's driving concepts of the future?

 - highly progressive drive technologies with economical
   fuel consumption and low emissions;
 - BMW’s Efficient Dynamics Program (reduce fuel
   consumption and emissions)
 - usage of hydrogen replacing the fossil fuels;
 - engine hybridization.
10. Business forecast for 2013 and beyond




   • BMW Active Hybrid



   • BMW Active E
10. Business forecast for 2013 and beyond

  • Targeting new highs in sales volume and pre-tax
    Group earnings;
  • Maintaining an EBIT margin of 8-10% in the
    Automotive;
  • Increase productivity in 2013
  - BMW will hire 3,000 employees on its production
    sites in Germany by the end of 2013.
10. Business forecast for 2013 and beyond
• Improvement on numbers of won prizes
- For the last year BMW was bestowed with numerous prizes, such
  as:
1. “International Engine of the Year Award”;
2. ÖkoGlobe 2011 environmental prize;
3. The internationally prestigious “Goldenes Lenkrad” award;
4. The “2010 GOOD DESIGN ” award;
5. The “iF Gold Award” in Hanover, the highest prize awarded by the
   International Forum Design;
6. The German Design Award 2012 in silver.
B   - Begin a system


M   - Make it effective


W   - Work for its success
Passion.
               Precision.
              Dedication.
         Design excellence.
              Innovation.
All of these and more go into every product
BMW offers. That explains why the vehicles
            never cease to inspire.

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BMW success

  • 1. Factor of success in BMW Group BMW “The ultimate driving machine” DESISLAVA DIMITROVA STOYAN STOYANOV VICTOR CHIKUNOV
  • 3. 5 continents 100,306 3 1 associates automobile brands 2 motorcycle brands BMW GROUP
  • 4. 1. Brief History 1916 1923 1981 BMW (Rapp Modern the fist BMW motorcycle BMW becomes the first Werke) is founded as an leaves the Munich European carmaker to aircraft-engine factory in production line. establish a subsidiary in Munich. In 1917, changed Japan. to BMW.
  • 5. 1. Brief History • In 1970 BMW moved its headquarter to Munich. The building looks like the four cylinder of cars.
  • 6. 1. Brief History Introduction • BMW (Bayerische Motoren Werke AG) became an automobile manufacturer in 1929 founded by Franz Josef Popp.
  • 8. Product Diversification 1. Brief History Motocycles Cars
  • 9. 1. Brief History • The company has therefore established ecological and social sustainability throughout the value chain, comprehensive product responsibility and a clear commitment to conserving resources as an integral part of its strategy. As a result of its efforts, the BMW Group has been ranked industry leader in the Dow Jones Sustainability Indexes for the last seven years.
  • 10. 2. Corporate culture Growth Access to technology Strategy №1 Shaping the and customers future Profitability
  • 11. 2. Corporate culture Board of Management BMW AG Annual • BMW Compliance Committee Reporting Group Investigation Legal Compliance & Monitoring Compliance Code Organization Compliance Communi- Reporting Committee cation Office Compliance Training Contact Human Resources
  • 12. 2. Corporate culture • Social responsibility • Recycling at BMW BMW Group is places among the leaders on the Dow Jones Sustainability Group Index, the world's most important list of sustainability-oriented companies.
  • 13. 3. The Secret of BMW's Success • Employee buzz at BMW is a hot management theory in action • Informal networks at BMW are vital for innovation • Creation of the best ideas
  • 14. 3. The secret of BMW’s success An example of buzz theory: • To reach a younger crowd of potential buyers for its new 1 Series launch in 2004, BMW used mobile-phone messages as the main source of buzz, directing interested people to signups on BMW's Web site for pre-launch test drives in August that year—something unheard in the industry at the time.
  • 15. 3. The secret of BMW’s success How does BMW manage discipline with creativity and keep the anarchy of networks from careening out of control? • Build a network or web of personal ties • Fresh ideas • Savvy workers
  • 16. 4. Factors of success BMW Group - key automobile markets 2011 Sales Volume in % 29.1 30 25 20 18.4 17.1 15 14 10 10 5 4.3 4.2 2.9 0
  • 17. 4. Factors of success • Growth of most markets - Export to • Developing new technologies China and India • Sales network expanded • Maximum quality guaranteed through highly skilled professionals • Developing new models at BMW Service Centre • Workforce size increased • New mobility and customer services • High-level of standards of safety and other standards • Call center • Making future conceptual cars • Innovation all the time
  • 18.
  • 19. 4. Factors of success • Friendly policy oriented to the customer • In the BMW Group there are two times more workers than any other company in the automotive industry. • Maximum safety through the guaranteed use of Original BMW Parts • Maximum flexibility through worldwide validity • Maximum chance of a high resale value through transferability to the subsequent owner • The service program for a BMW car 4 years and older.
  • 20. 4. Factors of success
  • 21. 4. Factors of success • BMW Tele Services • The BMW dealer warranty • BMW Financial Services worldwide
  • 22. 5. Organizational structure • The board of management of BMW Group consists of six of the most successful European managers plus the chairman of the board.
  • 23. 6. Managerial system • Risk management • Accidental management • Talent management • Energy management • Brand management • Anti-crisis management
  • 24. 6. Managerial system Management process Implementing Planning Organizing
  • 25. 6. Managerial system Risk management The Risk management system is tested regularly for appropriateness and effectiveness by Internal Audit. Knowledge gained from these audits serves as the basis for further improvements. Sensitivity analyses, which contain stress scenarios and show the potential impact of interest-rate changes on earnings, are also used as tools to manage interest- rate risks.
  • 26. Dilbert by Scott Adams 6. Managerial system
  • 27. 6. Managerial system Accident Management make sure BMW clients are also well taken care of in emergencies. If necessary, BMW also organize a taxi or a hotel reservation
  • 28. 6. Managerial system The Talent Relationship Management is an excellence in leadership through training and dialogue with the prospective employees and the current ones. It includes BMW educational process where students are able to get bachelor and PhD degree.
  • 29. 6. Managerial system Energy management • Car production is done on CO2 – neutral basis and all of the energy used comes from renewable sources. • The Efficient Dynamics concept comprises the whole set of measures throughout the entire vehicle fleet relating to highly efficient engines, improved aerodynamics, lightweight construction and energy management.
  • 30. 6. Managerial system The Efficient Dynamics concept
  • 31. 120.0 6. Managerial CO2 Emissions of BMW Group cars in Europe system 100.0 100 101 102.4 101 98.6 96.7 96.7 92.9 92.9 94.8 90 88.6 • Basis: fleet 80.0 80 consumption 73.3 71.4 70 69 of newly registred cars 60.0 in Europe measured on 40.0 the basis of New European 20.0 Driving Cycle in accordance with the ACEA 0.0 self- commitment
  • 32. 6. Managerial system Brand Management • The price here matters the most. • Price is something that will maintain an image of the brand for a long time. • Price is a factor that has always set BMW apart from other car brands for a long time.
  • 34. 6. Managerial system Anti-crisis management • Thanks to the increasing sales in the USA, China and India, BMW Group hasn’t been affected by the word crises.
  • 35. 6. Managerial system • The best financial year in the history of the company – 2011. • Sales volume, revenues and earnings highs, exceeded their targets. • Till March 2012 the company made a record of sold cars since the company was established.
  • 36. 6. Managerial system The Board of Management reported the fallowing datas on the 2011 annual report:
  • 38. 7. Career System • “We move people!” • ”Many people move us!”
  • 39. 7. Career system • Social diversity • Licenses and certifications • BMW Driving Experience • Additional professional development • Job Experience • Training Requirements and • Workshops and seminars Recommendations • Pleasant atmosphere • Decision Making • Heath Care System Motivation
  • 41. 8. Social Media • http://www.facebook.com/BMW • http://www.youtube.com/watch?v=G6aDYxWRpPc
  • 42. STRENGHTS WEAKNESESS •Innovation •Cost for Repairs • Management System •Gas prices increase •Strong Cash Flow •New and Existing Competition •Diverse Range and New Products •Requires Specialized Skills For •Less CO2 Emission Repairs •US military service •High Prices of products •Strong R&D •Strong brand image SWOT OPPORTUNITIES TREATHS •Emerging Markets BMW •Decreasing the CR •Hybrid cars benefits •Oil Prices Increasing •Rising green awareness •Credit Policies •Buy VOLVO CO. •Mercedes and Audi •Diesel in the USA 9. Analysis of the present state of BMW Group
  • 43. 9. Analysis of the present state of BMW Group MODEL:
  • 44. 9. Analysis of the present state of BMW Group An example: “X- drive” system
  • 45.
  • 46. 10. Business forecast for 2013 and beyond • What are BMW Group's driving concepts of the future? - highly progressive drive technologies with economical fuel consumption and low emissions; - BMW’s Efficient Dynamics Program (reduce fuel consumption and emissions) - usage of hydrogen replacing the fossil fuels; - engine hybridization.
  • 47. 10. Business forecast for 2013 and beyond • BMW Active Hybrid • BMW Active E
  • 48. 10. Business forecast for 2013 and beyond • Targeting new highs in sales volume and pre-tax Group earnings; • Maintaining an EBIT margin of 8-10% in the Automotive; • Increase productivity in 2013 - BMW will hire 3,000 employees on its production sites in Germany by the end of 2013.
  • 49. 10. Business forecast for 2013 and beyond • Improvement on numbers of won prizes - For the last year BMW was bestowed with numerous prizes, such as: 1. “International Engine of the Year Award”; 2. ÖkoGlobe 2011 environmental prize; 3. The internationally prestigious “Goldenes Lenkrad” award; 4. The “2010 GOOD DESIGN ” award; 5. The “iF Gold Award” in Hanover, the highest prize awarded by the International Forum Design; 6. The German Design Award 2012 in silver.
  • 50. B - Begin a system M - Make it effective W - Work for its success
  • 51. Passion. Precision. Dedication. Design excellence. Innovation. All of these and more go into every product BMW offers. That explains why the vehicles never cease to inspire.