Unleasing Wikinomics in the City of Toronto
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Anthony Williams discussing how web 2.0 technologies can improve municipal services and give citizens a greater voice in local decision-making
![Government 2.0 Community ,[object Object],[object Object],Ontario Ministry of Government Services Cabinet Office, United Kingdom SITRA, the Finnish Innovation Fund Office of Management and Budget, Unites States CIO’s Office, City of Toronto Treasury Board Secretariat, Canada Public Services Modernization Agency, Portugal e-Government Leadership Centre, Singapore](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Unleasing Wikinomics in the City of Toronto
- 1. Government 2.0: Unleashing Wikinomics in the City of Toronto Anthony D. Williams
- 3. Wikinomics – 22 Languages
- 5. Linux: The Operating System That Anyone Can Program
- 6. The Power of Collaborative Communities
- 7. Government 2.0 Changes Everything Education Health Care Climate change Intelligence Regulation Policy-making Democracy Leadership Citizen engagement Social services Social services Science Innovation Technology Decision-making Communications Campaigning Media Knowledge Justice Management Global Institutions Economic Development Voting Accountability
- 8. Health Care 2.0: The Democratization of Health Care Knowledge Community CaringBridge, TheStatus, Carepages, DailyStrength Support communities Sermo, OrganizedWisdom, MDJunction, RateMDs Swarm intelligence Wikihow, Wikipedia Medicine, CancerWiki, FluWiki Wikis Yahoo! Answers, Answerbag, Wondir, Windows Live QnA Q&A websites Doctissimo Blogs and discussion groups WebMD Information seeking
- 9. Information Seeking in a Web 2.0 World 233,000 246 1,302,000 Depression 154,000 216 1,148,000 Diabetes 104,000 826 2,191,000 Medicine 82,000 468 2,813,000 Cancer 420,000 3.464 11,131,000 Health Number of Yahoo searches Feb 2007 Number of Google groups Number of blog posts Topic
- 10. Patients Rating Their Doctors
- 11. Self-Organized Health Care Communities
- 12. Developing an “Open Source” Educational Curriculum
- 13. Annotating Historical Collections on Flickr
- 14. Drafting Policy on PublicMarkup.org
- 15. Barack Obama: Mass Collaboration Elects a President
- 17. 13 million
- 18. Simple tools
- 25. Toronto’s Brain Power: 4 Million Talented Residents
- 26. Opening up the Boundaries of Government
- 27. Using Information to Drive Change
- 30. Using Information to Drive Change
- 35. Using Information to Drive Change The public’s right to know
- 37. Using Information to Drive Change Street sweepers fitted with devices drive around collecting air quality data all day long
- 38. Using Information to Drive Change City-wide data is aggregated on maps and citizens receive personal updates on-the-go
- 39. Using Information to Drive Change Elderly People (Over 75) Living in Own Home in 2004 with Senior Locations Optimizing Service Delivery: Sidewalk Curb Cuts & Sanding
- 40. Using Information to Drive Change Optimizing Service Delivery: CNIB Audible Crosswalk Selections Preliminary Results Evaluation Still Occurring
- 41. Using Information to Drive Change Data Source: ISCIS provided by APH Optimizing Service Delivery: Density of Mother’s Under the Age of 20
- 42. Using Information to Drive Change Optimizing Service Delivery: Children’s Aid Society Locations
- 44. Next Generation Service Portals | © 2008 nGenera. All Rights Reserved. Syndication, widgets, feeds, and platforms for 21 st century engagement
- 45. Blog Ideas & Comments Personal Attractor Wiki Shared Documents Status/Policies/etc. Forum Question & Answer Discussion Point Shared Bookmarks Co-developed resource Research/Look up Feed Reader Updates in one place Quick scan Social Networking Search & Find People Bonds over distance RSS Feeds and Tags Act as Linking Mechanism From Web 2.0 to Government 2.0
- 47. Wiki Collaboration Process Model Source: Intellipedia
- 48. Crowdsourcing the City’s Strategic Plan “ Rather than polarizing and narrowing the debate, a wiki consultation process could serve as an asset to policy makers, and help them to draft a more comprehensive, relevant, and workable plan for the city as a whole.” — David Mayes, strategic planner, City of Melbourne
- 49. Renewing a 50-Year Old Police Act in New Zealand
- 51. Reinvigorating Local Democracy The private citizen today has come to feel rather like a deaf spectator in the back row, who ought to keep his mind on the mystery, but cannot manage to keep awake. - Walter Lippmann No government by experts in which the masses do not have the chance to inform the experts as to their needs can be anything but an oligarchy managed in the interests of the few. - John Dewey
- 52. Service Innovation and Continuous Improvement Provider Partners Citizen Partners Citizens Provider
- 53. Connecting & Serving Communities Aboriginal Peoples Veterans Youth & Students People with Disabilities Agricultural Producers New Immigrants Families Seniors
- 54. Brainstorming with Employees and Citizens
- 55. Leveraging New Channels for Feedback
- 57. Tapping into Expert Communities
- 59. The Strength of Weak Ties Reach (# of people accessed) Variety (Diversity of skills and knowledge available to the network) Department Enterprise Trusted Partners The World
- 60. Collaborative Meritocracies: Mixing Hierarchy & Fluidity
- 61. Untapped Power