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eReaders Rock My World:
  or My World Just Got
   Rocked by eReaders


Anthony Molaro, MBA, MLIS, PhD Candidate
 Head of Technical Services & Technology
 Messenger Public Library of North Aurora
eReaders Rock My World:
  or My World Just Got
   Rocked by eReaders


Anthony Molaro, MBA, MLIS, PhD Candidate
                Director
        Highwood Public Library
What I Will Talk About


• The Messenger Public Library
  experience (the small library
  perspective)
• Briefly discuss the eBook market
• Change
What I will Not Discuss


• The HarperCollins Issue
• Nitty-gritty details
 • IE where do you get free eBooks?
 • What eReader is best
Yes the eBook and eReader market is changing faster
than the speed of light. Don’t bother trying to keep up.
                  http://www.flickr.com/photos/nelsonicboom/5586444769/
TOO MANY OPTIONS




WHICH WAY DO WE GO?



         http://leadershipfreak.wordpress.com/2010/07/09/the-down-side-of-options/
http://www.flickr.com/photos/twentysevenphotos/5349693235/in/gallery-54174488@N02-72157625731324227/
The Messenger
  Experience
eReaders Abound in a
Small Public Library
Messenger Public
        Library

• Community size of about 16,000
• 88,000 items
• 225,000 annual circs.
• 33 staff members (most part time)
• Overdrive
• Kindle, Nook, & Nook Color
A Culture that
Resists Change
And Yet...
http://4.bp.blogspot.com/_bO4urz-LaQM/TREKhvKUb4I/AAAAAAAABlQ/1c3Eax9W6xQ/s1600/Getting_Started.jpg
Our Journey Began with
       a Kindle

• Like most libraries, we purchased a
  Kindle (June, 2010) for staff
  development and exploration
• We added a few titles (mostly free ones)
• More than 66% of staff took the Kindle
  home for a week to play around with it
http://gapingvoid.com/
Unleash the Kindle on the world
The Looming Question




    http://www.genxrising.com/uploaded_images/Looming_Threat-784103.jpg
Legality

• We notified Amazon of our intent in
  writing
• We talked to our lawyer
• But I am not a lawyer, seek out legal
  advice
• Determine what risk the library is
  willing to carry
Policies, Procedures &
         Varia

• We created:
 • Circulation Policy
 • Parental Permission Form
 • Circulation Procedures
 • Brochure
 • Title list in Excel
Circulation Policy
• Patrons will have a selection of pre-loaded popular and classic children’s, teens
  and adult downloadable books, chosen by the library selection staff in keeping
  with the library’s collection development policy.
• Patron’s need to have a valid Messenger Public Library card in good standing to
  check out eReaders. If a patron’s card is blocked, or they do not have their library
  card with them, they may not check out an eReader.
• Patrons under the age of 18 must have their legal guardian present to sign the
  library’s written eReader permission form to check out an eReader. Guardians will
  be responsible for monitoring use of the eReader.
• Patrons will not be allowed to download other titles to the eReaders from retail
  sites.
• Patrons may download titles from the eMedia Library to eReaders that are
  supported by the library’s OverDrive Collection.
• The eReaders have a two week loan period. They may be renewed once for two
  weeks if no other patrons are waiting with a hold.
• Holds may be placed on eReaders.
• Patrons will be charged for overdue eReaders at the rate of $1 per day.
• Patrons will be responsible for replacement and processing fees for lost or
  damaged eReaders or peripherals.
Circulation Procedures
 1.   Patrons must have a valid MPL library card. If patron’s card is blocked, or they do not
      have their card with them, they may not check out an e-Reader.
 2.   Patrons under the age of 18 must have written permission from their parent/guardian in
      order to check out an e-Reader. Check the notes field in their record to make sure they
      have permission. If they do not yet have this permission, a parent/guardian must be
      present and fill out the permission form. Put the following note in the record: “(Name of
      parent/guardian) has signed e-Reader permission form.”
 3.   Give patron an “e-Reader” information brochure at the time of checkout.
 4.   e-Readers may be checked out for 2 weeks. They may be renewed for an additional 2
      week loan period if no other patrons are waiting.
 5.   e-Readers may be placed on hold.
 6.   The overdue fine for an e-Reader is $1 per day.
 7.   When an e-Reader is returned, check for all equipment -- power cord, e-Reader, carrying
      case, and bag. (If any equipment is missing, do not check in, fill out problem shelf form,
      call patron.) Check in the e-Reader and note any holds. Place the e-Reader on designated
      shelf in the office of the Head of Circulation and plug in power cord to recharge. Call
      patron if there is a new hold. The e-Reader should only take an hour or two to recharge.
Messenger Public Library
                                                    eReader Loan
                             Permissions and Acceptable Use Form
Introduction
eReader devices are convenient, portable reading devices. The chance to use this device is a
privilege that the library is able to provide to North Aurora resident tax payers with a valid
Messenger Public Library card. Borrowing this device carries with it extra responsibilities. The
value of the eReaders is determined by the Library (not the retail trade). For this reason the
library requires a parent/guardian signature before an eReader can be checked out to a patron
under the age of 18.

Parent/Legal Guardian Responsibilities and Permission
I authorize my child to borrow an eReader from the library. I understand that it is to be used as
a tool for reading and learning and that my child will comply with the Library Use Policy. I will
help ensure the safe and timely return of the eReader device within the library’s established
loan period. I also understand that I am financially responsible for any willful, malicious, or
accidental damage to the eReader device and peripherals, as well as any charges resulting from
content downloaded to the device. Fines and fees are subject to library policies. I understand
that my child and my family may lose future loan privileges if the device is either damaged or
not returned in a timely manner.

GUARDIAN NAME (printed) __________________________________________________________
GUARDIAN MESSENGER LIBRARY CARD NUMBER: __________________________________
GUARDIAN SIGNATURE__________________________________________________DATE_____
GUARDIAN CONTACT INFO (phone and
email):__________________________________________________

_____________________________________________________________________________________________
__

Borrower Responsibilities and Permission
I understand that my legal guardian and I are responsible for returning the eReader and
peripherals in good working order within the established loan period.

BOROWER NAME (printed) _________________________________________________________
BORROWER LIBRARY CARD ________________________________________________________
BORROWER SIGNATURE __________________________________________________DATE______

Library Staff Only:
Date Permission Slip Received:______________________________________________
Library Staff Signature: __________________________________________
Guardian’s Barcode Number: _____________________________________
Child’s Barcode Number __________________________________________



1/28/2011


This form adapted with permission from an original creation by school librarian Kathy Parker at http://
marianslibrary.wordpress.com/
Eli Neiburger School of Policy Formation
Eli’s School of Policy
       Formation

• We don’t need a No @#$% in the Sink
  Policy
 • What do your policies really say?
   • Suspicion, paranoia
 • Policies are important
   • Err on the side of positivity
Policies


• Don’t recreate the wheel
 • Borrow from someone else
• http://theunquietlibrary.libguides.com/
  kindles is a great resources
Tips


• Both the Nook and the Kindle can be
  deregistered
• The Nook has a return to factory setting
  which is important for Overdrive
  libraries
Title List and Genre
   Classification
Storage




http://29.media.tumblr.com/tumblr_lifjv6EdW51qzradbo1_500.jpg
Storage
If your library is totally made of AWESOMENESS




             http://29.media.tumblr.com/tumblr_lifjv6EdW51qzradbo1_500.jpg
Storage
Outcomes
Kindle

• The Kindle currently has 10 holds on it
 • And that’s with relatively little
   publicity
 • Patrons have asked us about why we
   bought the Kindle if it doesn’t work
   with Overdrive
• The patrons have been VERY positive
  about the eReaders
Staff Embrace Change
Thoughts on eBooks
eJournals




Xiaoyin Zhang, Michaelyn Haslam, (2005) "Movement toward a predominantly electronic journal collection", Library Hi Tech, Vol. 23 Iss: 1, pp.82 - 89
eBook Sales
eBook Sales
eBook Sales
http://fineartamerica.com/images-medium/breathe-laurinda-stanton.jpg
What Business are We
     Really in?




   http://static2.channels.com/thumbnails/Lawrence-Lessig-Follow-the-Money-e12909838.png
What Business are We
     Really in?




   http://static2.channels.com/thumbnails/Lawrence-Lessig-Follow-the-Money-e12909838.png
What Business are We
     Really in?
http://poketo.com/wordpress/wp-content/uploads/2008/10/it-is-going-to-be-ok.jpg
Advice



Have one person handle your library’s
eReader journey from start to finish(let’s
face it, its going to be YOU).
FRUSTRATIONS




Forget about the naysayers
Advice



Focus on those who agree with you.
Start your team with them. The others
will follow (eventually).
On Change:
On Change:
On Change:
On Change:
On Change:
On Change:
On Change:
Please feel to contact me:
         Anthony Molaro
Director, Highwood Public Library
    anthony.molaro@gmail.com
     informationactivist.com
     twitter.com/infoactivist

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Laconi eReader Presentation Slideshare Formatted

  • 1. eReaders Rock My World: or My World Just Got Rocked by eReaders Anthony Molaro, MBA, MLIS, PhD Candidate Head of Technical Services & Technology Messenger Public Library of North Aurora
  • 2. eReaders Rock My World: or My World Just Got Rocked by eReaders Anthony Molaro, MBA, MLIS, PhD Candidate Director Highwood Public Library
  • 3. What I Will Talk About • The Messenger Public Library experience (the small library perspective) • Briefly discuss the eBook market • Change
  • 4. What I will Not Discuss • The HarperCollins Issue • Nitty-gritty details • IE where do you get free eBooks? • What eReader is best
  • 5. Yes the eBook and eReader market is changing faster than the speed of light. Don’t bother trying to keep up. http://www.flickr.com/photos/nelsonicboom/5586444769/
  • 6. TOO MANY OPTIONS WHICH WAY DO WE GO? http://leadershipfreak.wordpress.com/2010/07/09/the-down-side-of-options/
  • 8. The Messenger Experience
  • 9. eReaders Abound in a Small Public Library
  • 10. Messenger Public Library • Community size of about 16,000 • 88,000 items • 225,000 annual circs. • 33 staff members (most part time) • Overdrive • Kindle, Nook, & Nook Color
  • 12.
  • 15. Our Journey Began with a Kindle • Like most libraries, we purchased a Kindle (June, 2010) for staff development and exploration • We added a few titles (mostly free ones) • More than 66% of staff took the Kindle home for a week to play around with it
  • 17. Unleash the Kindle on the world
  • 18. The Looming Question http://www.genxrising.com/uploaded_images/Looming_Threat-784103.jpg
  • 19. Legality • We notified Amazon of our intent in writing • We talked to our lawyer • But I am not a lawyer, seek out legal advice • Determine what risk the library is willing to carry
  • 20. Policies, Procedures & Varia • We created: • Circulation Policy • Parental Permission Form • Circulation Procedures • Brochure • Title list in Excel
  • 21. Circulation Policy • Patrons will have a selection of pre-loaded popular and classic children’s, teens and adult downloadable books, chosen by the library selection staff in keeping with the library’s collection development policy. • Patron’s need to have a valid Messenger Public Library card in good standing to check out eReaders. If a patron’s card is blocked, or they do not have their library card with them, they may not check out an eReader. • Patrons under the age of 18 must have their legal guardian present to sign the library’s written eReader permission form to check out an eReader. Guardians will be responsible for monitoring use of the eReader. • Patrons will not be allowed to download other titles to the eReaders from retail sites. • Patrons may download titles from the eMedia Library to eReaders that are supported by the library’s OverDrive Collection. • The eReaders have a two week loan period. They may be renewed once for two weeks if no other patrons are waiting with a hold. • Holds may be placed on eReaders. • Patrons will be charged for overdue eReaders at the rate of $1 per day. • Patrons will be responsible for replacement and processing fees for lost or damaged eReaders or peripherals.
  • 22. Circulation Procedures 1. Patrons must have a valid MPL library card. If patron’s card is blocked, or they do not have their card with them, they may not check out an e-Reader. 2. Patrons under the age of 18 must have written permission from their parent/guardian in order to check out an e-Reader. Check the notes field in their record to make sure they have permission. If they do not yet have this permission, a parent/guardian must be present and fill out the permission form. Put the following note in the record: “(Name of parent/guardian) has signed e-Reader permission form.” 3. Give patron an “e-Reader” information brochure at the time of checkout. 4. e-Readers may be checked out for 2 weeks. They may be renewed for an additional 2 week loan period if no other patrons are waiting. 5. e-Readers may be placed on hold. 6. The overdue fine for an e-Reader is $1 per day. 7. When an e-Reader is returned, check for all equipment -- power cord, e-Reader, carrying case, and bag. (If any equipment is missing, do not check in, fill out problem shelf form, call patron.) Check in the e-Reader and note any holds. Place the e-Reader on designated shelf in the office of the Head of Circulation and plug in power cord to recharge. Call patron if there is a new hold. The e-Reader should only take an hour or two to recharge.
  • 23. Messenger Public Library eReader Loan Permissions and Acceptable Use Form Introduction eReader devices are convenient, portable reading devices. The chance to use this device is a privilege that the library is able to provide to North Aurora resident tax payers with a valid Messenger Public Library card. Borrowing this device carries with it extra responsibilities. The value of the eReaders is determined by the Library (not the retail trade). For this reason the library requires a parent/guardian signature before an eReader can be checked out to a patron under the age of 18. Parent/Legal Guardian Responsibilities and Permission I authorize my child to borrow an eReader from the library. I understand that it is to be used as a tool for reading and learning and that my child will comply with the Library Use Policy. I will help ensure the safe and timely return of the eReader device within the library’s established loan period. I also understand that I am financially responsible for any willful, malicious, or accidental damage to the eReader device and peripherals, as well as any charges resulting from content downloaded to the device. Fines and fees are subject to library policies. I understand that my child and my family may lose future loan privileges if the device is either damaged or not returned in a timely manner. GUARDIAN NAME (printed) __________________________________________________________ GUARDIAN MESSENGER LIBRARY CARD NUMBER: __________________________________ GUARDIAN SIGNATURE__________________________________________________DATE_____ GUARDIAN CONTACT INFO (phone and email):__________________________________________________ _____________________________________________________________________________________________ __ Borrower Responsibilities and Permission I understand that my legal guardian and I are responsible for returning the eReader and peripherals in good working order within the established loan period. BOROWER NAME (printed) _________________________________________________________ BORROWER LIBRARY CARD ________________________________________________________ BORROWER SIGNATURE __________________________________________________DATE______ Library Staff Only: Date Permission Slip Received:______________________________________________ Library Staff Signature: __________________________________________ Guardian’s Barcode Number: _____________________________________ Child’s Barcode Number __________________________________________ 1/28/2011 This form adapted with permission from an original creation by school librarian Kathy Parker at http:// marianslibrary.wordpress.com/
  • 24.
  • 25. Eli Neiburger School of Policy Formation
  • 26. Eli’s School of Policy Formation • We don’t need a No @#$% in the Sink Policy • What do your policies really say? • Suspicion, paranoia • Policies are important • Err on the side of positivity
  • 27. Policies • Don’t recreate the wheel • Borrow from someone else • http://theunquietlibrary.libguides.com/ kindles is a great resources
  • 28.
  • 29. Tips • Both the Nook and the Kindle can be deregistered • The Nook has a return to factory setting which is important for Overdrive libraries
  • 30. Title List and Genre Classification
  • 32. Storage If your library is totally made of AWESOMENESS http://29.media.tumblr.com/tumblr_lifjv6EdW51qzradbo1_500.jpg
  • 35. Kindle • The Kindle currently has 10 holds on it • And that’s with relatively little publicity • Patrons have asked us about why we bought the Kindle if it doesn’t work with Overdrive • The patrons have been VERY positive about the eReaders
  • 38. eJournals Xiaoyin Zhang, Michaelyn Haslam, (2005) "Movement toward a predominantly electronic journal collection", Library Hi Tech, Vol. 23 Iss: 1, pp.82 - 89
  • 43. What Business are We Really in? http://static2.channels.com/thumbnails/Lawrence-Lessig-Follow-the-Money-e12909838.png
  • 44. What Business are We Really in? http://static2.channels.com/thumbnails/Lawrence-Lessig-Follow-the-Money-e12909838.png
  • 45. What Business are We Really in?
  • 47. Advice Have one person handle your library’s eReader journey from start to finish(let’s face it, its going to be YOU).
  • 49. Advice Focus on those who agree with you. Start your team with them. The others will follow (eventually).
  • 57.
  • 58. Please feel to contact me: Anthony Molaro Director, Highwood Public Library anthony.molaro@gmail.com informationactivist.com twitter.com/infoactivist

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