2. What is Organisational Structure?
According to Robbins, “An organisational structure
defines how job tasks are formally divided, grouped, and
coordinated”.
It is the formal arrangement of jobs within an
organisation.
3. Why Organisational Structure?
• It facilitates management
• It encourages growth and diversification
• It facilitates the optimum use of technological
improvement
• It encourages proper use of human
• It stimulates creativity
4. Some Key Terms
• Authority – The right to make decisions and carry out tasks.
• Span of control –The number of people a superior is
responsible for.
• Hierarchy – shows the line management in the business and
who has specific responsibilities.
• Delegation of Authority– Authority to carry out actions passed
from superior to subordinate.
• Empowerment – Giving responsibilities to people at all levels
of the business to make decisions.
5. Key Terms
•Departmentalization- jobs are divided into specialized
parts, and are grouped together.
•Division of labour-dividing the total task of an
organisation into successively smaller jobs.
•Centralisation-
•Decentralisation-
6. ELEMENTS
Functional Departmentalization
•A method for separating the activities performed within
an organization into groups differentiated by the
function they perform.
President
Production
Department
Marketing
department
Finance
Department Personnel
department
7. Product Departmentalization
It typically groups tasks related to a particular product
under one senior manager who specializes in that aspect
of the company’s business.
Vice-President
Fuel division Lubricants
and waxes
Chemical
division
8. Process Deparatmentalization
In it various manufacturing processes are taken as basis
for dividing the activities into departments.
General manager
Casting
divisions
Pressing
divisions
Tubing
divisions
Finishing
divisions Packing
divisions
9. Territorial Departmentalization
It takes place when an enterprise or company is
organized into a number of divisions located in different
areas. LIC Head
Office(Mumbai)
Eastern
Zone(Kilkata)
Central
Zone)
(Kanpur
Northern
Zone(Delhi)
Southern
Zone
(Chennai)
Western
Zone(Mumbai)
10. Customer Departmentalization
• It is used in a particular type of customer the
organization seeks to cater, provide services to clearly
identified groups of customer.
General Manager
Marketing
manager
Wholesale Retail Export
11. Typology of Structures
• Functional and divisional structures
• Vertical and horizontal structure
• Mechanistic and organic structures
• The matrix structure