10th annual meeting

10 th Annual Meeting Policies & Procedures June 07, 2010

Speakers: Jerome Holloway Chief Financial Officer Lucinda Nguyen Vice President of Human Resources Anna Gurova Vice President of Communication Daffne Gavidia Chief Executive Office John Pineda Chief Operating Officer

Overview: ,[object Object],[object Object],[object Object],[object Object],[object Object]

Workplace Harassment ,[object Object],[object Object],[object Object]

Workplace Harassment ,[object Object],[object Object],[object Object],[object Object]

Two types of harassment claim: ,[object Object],[object Object]

Effective Ways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Gossip in Workplace ,[object Object],[object Object],[object Object]

Gossiping in Workplace ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Some major consequences: ,[object Object],[object Object]

Effective ways to avoid being involved in gossips: ,[object Object],[object Object],[object Object],[object Object],[object Object]

Customer Service ,[object Object],[object Object],[object Object]

Customer Service ,[object Object],[object Object],[object Object],[object Object]

Internal Customer Service ,[object Object],[object Object],[object Object]

Internal Customers ,[object Object],[object Object],[object Object],[object Object]

What does it take? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Internal Customer service ,[object Object],[object Object],[object Object],[object Object]

10th annual meeting

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10th annual meeting