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Social Media Probably the Best Tool for Volunteers to Lead 
THE ACADEMY 2014 
ANNA MUNSTERHJELM & JO DEMAN 
@annamun #thesgacademy #KeyLearnings
After this session you 
will (hopefully) 
1. Know the basics of content strategy and content planning. 
! 
2. Recognise and produce appropriate content for your target 
group online. 
! 
3. Have ideas and inspiration on how to use social media as 
a leadership tool. 
! 
4. Get started with your own content strategy or a content plan.
AN EXAMPLE 
How to make 
young people not only 
interested but also 
involved in not-so-cool 
things? 
Case #kutsumua 
& bullying in schools
23 000 photos 
in 7 days 
by 3 hours of planning 
#kutsumua
Back to hello! 
1. Who are you? 
! 
2. What social media content you liked/enjoyed/benefited from 
recently? Why? 
! 
3. What is the most important strategic goal of your 
organization/project right now?
Let’s start from 
the very beginning. 
What is leadership?
Leadership is 
making people 
do things you want 
them to do. (THE HARSH VERSION)
We have a problem. COMPARED TO A PAID LEADER
As a volunteer leader 
you will never have 
enough time or 
possibilities to meet 
all of your people. 
(SORRY.)
Luckily you have these!
And these.
AN EXAMPLE 
Mission: Grow 
Scouting and Guiding 
by 20 % in 3 years.
Having tools is 
actually nothing. 
You need to use 
them right to produce 
good content.
Good content. 
Why does that matter?
Internet is full of publishers. 
YOU ARE 
ONE OF THEM.
54 % of kids ask first Google, 
then their parents or teachers.
Internet is like home. 
We need to really BE there.
Time = value
Good content. 
What is that?
SPECIAL PRICE 
JUST FOR YOU 
MY FRIEND!!
AN EXAMPLE 
Usually the target group 
makes it better by themselves. 
Case Scout.Me.In
Good content = service 
• Good content is current and offers you new points of view. 
! 
• Good content is not an advertisement. 
! 
• Good content is meaningful for the target group. 
! 
• Good content is communication between the user and the offer 
of some service. 
! 
• Good content is not whatever & whenever & wherever. 
! 
• Good content makes your daily life easier (and funnier)!
Exercise #1 
Social media 
of the Academy: 
good content?
The Break. 
Coffee and love!
OK. 
What is this 
content strategy?
Content strategy 
TARGET 
GROUP 
THE 
ORGANIZATION 
! 
! 
! 
VALUES 
NEEDS 
PHENOMENA 
! 
CONTENT 
CHANNELS 
ACTIONS 
! 
= finding things in 
common and using them. 
VAPA MEDIA OY
Content strategy 
• Helps you to reach your target group online and catch them 
with content. 
! 
• Makes your content producing (=Facebooking and tweeting) a 
lot easier and possible to delegate.
The 3 steps 
of making 
a content strategy
1. Explore 
STRATEGIC GOALS 
TARGET GROUP 
CHANNELS 
COMPETITORS 
RESOURCES
2. Analyze 
MOTIVATION 
NEEDS 
LIKES 
THEMES 
TYPES OF CONTENT
3. Aand action! 
CHANNELS? 
PLAN 
TYPES OF CONTENT? 
RESPONSIBILITIES? 
TONE OF VOICE 
VISUALITY?
Exercise #2 
Creating a social 
media campaign for 
Scouting and Guiding
Let’s play you are a NSO/MO. 
1. We will give you a goal and a target group. 
! 
2. Think, discuss & decide (20 minutes) 
• Your target group’s motivation to use internet? 
• What themes do they discuss online? 
• What social media channels do they use? 
• What kind of content do they like most in those channels? 
! 
3. Make a social media campaign! (20 minutes) 
• Choose one channel 
• Choose a type of content (picture, text, video, whatever) 
• Make a concrete example (a real or a paper version) 
• Be prepared to present your campaigns (3 minutes per 
group) 
! 
3. Present your campaign (3 minutes)
Something to bring 
back home with you: 
Let’s create 
a content strategy 
for your 
organization/project. 
(A TO DO LIST, ACTUALLY.)
To do: My very own 
content strategy 1/3 
1. Explore 
• Your strategic goals? 
• Your target group(s)? What do they do online? 
• What organizations are you jealous to? What do they do 
online? 
• What present channels of communications will you 
analyze? 
• Your resources? 
!
To do: My very own 
content strategy 2/3 
! 
2. Analyze 
• What motivates your target group to use internet? 
• What themes do they mostly discuss online? 
• What kind of content do they want to get and consume 
on different channels?
To do: My very own 
content strategy 3/3 
! 
3. Action! 
• Choose your channels. 
• What kind of content will you produce to those channels? 
Make a list of your types of content. 
• When and what will you post/tweet/launch? Make a plan. 
• Who will actually do it? Delegate.
Have we reached 
our goals today? 
1. Know the basics of content strategy and content planning. 
! 
2. Recognise and produce appropriate content for your target 
group online. 
! 
3. Have ideas and inspiration on how to use social media as 
a leadership tool. 
! 
4. Get started with your own content strategy or a content plan.
That was it. 
Thank you! SOCIAL MEDIA @ THE ACADEMY 2014 
ANNA MUNSTERHJELM & JO DEMAN 
@annamun

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Social Media - Probably the most efficient tool for volunteers to lead @ Adacemy 2014

  • 1. Social Media Probably the Best Tool for Volunteers to Lead THE ACADEMY 2014 ANNA MUNSTERHJELM & JO DEMAN @annamun #thesgacademy #KeyLearnings
  • 2. After this session you will (hopefully) 1. Know the basics of content strategy and content planning. ! 2. Recognise and produce appropriate content for your target group online. ! 3. Have ideas and inspiration on how to use social media as a leadership tool. ! 4. Get started with your own content strategy or a content plan.
  • 3. AN EXAMPLE How to make young people not only interested but also involved in not-so-cool things? Case #kutsumua & bullying in schools
  • 4.
  • 5. 23 000 photos in 7 days by 3 hours of planning #kutsumua
  • 6. Back to hello! 1. Who are you? ! 2. What social media content you liked/enjoyed/benefited from recently? Why? ! 3. What is the most important strategic goal of your organization/project right now?
  • 7. Let’s start from the very beginning. What is leadership?
  • 8. Leadership is making people do things you want them to do. (THE HARSH VERSION)
  • 9. We have a problem. COMPARED TO A PAID LEADER
  • 10. As a volunteer leader you will never have enough time or possibilities to meet all of your people. (SORRY.)
  • 13. AN EXAMPLE Mission: Grow Scouting and Guiding by 20 % in 3 years.
  • 14.
  • 15.
  • 16.
  • 17. Having tools is actually nothing. You need to use them right to produce good content.
  • 18. Good content. Why does that matter?
  • 19. Internet is full of publishers. YOU ARE ONE OF THEM.
  • 20. 54 % of kids ask first Google, then their parents or teachers.
  • 21. Internet is like home. We need to really BE there.
  • 23. Good content. What is that?
  • 24. SPECIAL PRICE JUST FOR YOU MY FRIEND!!
  • 25. AN EXAMPLE Usually the target group makes it better by themselves. Case Scout.Me.In
  • 26. Good content = service • Good content is current and offers you new points of view. ! • Good content is not an advertisement. ! • Good content is meaningful for the target group. ! • Good content is communication between the user and the offer of some service. ! • Good content is not whatever & whenever & wherever. ! • Good content makes your daily life easier (and funnier)!
  • 27.
  • 28. Exercise #1 Social media of the Academy: good content?
  • 29.
  • 30. The Break. Coffee and love!
  • 31. OK. What is this content strategy?
  • 32. Content strategy TARGET GROUP THE ORGANIZATION ! ! ! VALUES NEEDS PHENOMENA ! CONTENT CHANNELS ACTIONS ! = finding things in common and using them. VAPA MEDIA OY
  • 33. Content strategy • Helps you to reach your target group online and catch them with content. ! • Makes your content producing (=Facebooking and tweeting) a lot easier and possible to delegate.
  • 34. The 3 steps of making a content strategy
  • 35. 1. Explore STRATEGIC GOALS TARGET GROUP CHANNELS COMPETITORS RESOURCES
  • 36. 2. Analyze MOTIVATION NEEDS LIKES THEMES TYPES OF CONTENT
  • 37. 3. Aand action! CHANNELS? PLAN TYPES OF CONTENT? RESPONSIBILITIES? TONE OF VOICE VISUALITY?
  • 38. Exercise #2 Creating a social media campaign for Scouting and Guiding
  • 39. Let’s play you are a NSO/MO. 1. We will give you a goal and a target group. ! 2. Think, discuss & decide (20 minutes) • Your target group’s motivation to use internet? • What themes do they discuss online? • What social media channels do they use? • What kind of content do they like most in those channels? ! 3. Make a social media campaign! (20 minutes) • Choose one channel • Choose a type of content (picture, text, video, whatever) • Make a concrete example (a real or a paper version) • Be prepared to present your campaigns (3 minutes per group) ! 3. Present your campaign (3 minutes)
  • 40. Something to bring back home with you: Let’s create a content strategy for your organization/project. (A TO DO LIST, ACTUALLY.)
  • 41. To do: My very own content strategy 1/3 1. Explore • Your strategic goals? • Your target group(s)? What do they do online? • What organizations are you jealous to? What do they do online? • What present channels of communications will you analyze? • Your resources? !
  • 42. To do: My very own content strategy 2/3 ! 2. Analyze • What motivates your target group to use internet? • What themes do they mostly discuss online? • What kind of content do they want to get and consume on different channels?
  • 43. To do: My very own content strategy 3/3 ! 3. Action! • Choose your channels. • What kind of content will you produce to those channels? Make a list of your types of content. • When and what will you post/tweet/launch? Make a plan. • Who will actually do it? Delegate.
  • 44. Have we reached our goals today? 1. Know the basics of content strategy and content planning. ! 2. Recognise and produce appropriate content for your target group online. ! 3. Have ideas and inspiration on how to use social media as a leadership tool. ! 4. Get started with your own content strategy or a content plan.
  • 45. That was it. Thank you! SOCIAL MEDIA @ THE ACADEMY 2014 ANNA MUNSTERHJELM & JO DEMAN @annamun