1. Presentation onPresentation on
Role of ManagerRole of Manager
Submitted bySubmitted by
UMESH KUMARUMESH KUMAR
MIB PART – I 14MIB PART – I 14thth
Nov 2011Nov 2011
UCCMS, UDAIPUR, RAJASTHANUCCMS, UDAIPUR, RAJASTHAN
2.
3. ““We cannot do today’s job withWe cannot do today’s job with
yesterday’s methods and be inyesterday’s methods and be in
business tomorrow”business tomorrow”
--- Nelson Jackson--- Nelson Jackson
4. INTRODUCTIONINTRODUCTION
A ManagerA Manager
Manager is a person who is elected by the TopManager is a person who is elected by the Top
Management and given a designation/post in theManagement and given a designation/post in the
Organization to the fulfill the goal and ObjectiveOrganization to the fulfill the goal and Objective
of the Organization. He is instructed by the topof the Organization. He is instructed by the top
management to manage the activities (everymanagement to manage the activities (every
activities of the Organization)activities of the Organization)
5. DEFINATIONDEFINATION
A ManagerA Manager
Any person who perform the functions ofAny person who perform the functions of
planning, organizing, staffing, directing andplanning, organizing, staffing, directing and
controlling for the accomplishment of Precontrolling for the accomplishment of Pre
determined Organization goals is called asdetermined Organization goals is called as
Manager.Manager.
Manager is not actually do the work but guideManager is not actually do the work but guide
others to do things correctly.others to do things correctly.
6. A Good Manager has…..A Good Manager has…..
…… the capability to get people ofthe capability to get people of
ordinary ability to perform in anordinary ability to perform in an
extraordinary manner!extraordinary manner!
7. Role of ManagerRole of Manager
By Henry MintzbergBy Henry Mintzberg
Role of Manager
Interpersonal Roles
Figurehead
Leader
Liaison
Informational Roles
Recipient
Disseminator
Spokesman
Decisional Roles
Entrepreneur
Disturbance Handler
Resources Allocator
Negotiator
8. Interpersonal RolesInterpersonal Roles
FigureheadFigurehead
Performs symbolic duties like signingPerforms symbolic duties like signing
legal documents, welcome to visitors.legal documents, welcome to visitors.
LeaderLeader
Motivation and direction toMotivation and direction to
subordinates, training, counseling andsubordinates, training, counseling and
communication with subordinates.communication with subordinates.
LiaisonLiaison
Interaction with people both inside andInteraction with people both inside and
outside the Organization, use phonesoutside the Organization, use phones
calls, email and meetings.calls, email and meetings.
9. Informational RolesInformational Roles
RecipientRecipient
Receive information about changes,Receive information about changes,
opportunities and problems that theopportunities and problems that the
Organization may face.Organization may face.
DisseminatorDisseminator
Forward information to subordinates,Forward information to subordinates,
send memos and reports.send memos and reports.
SpokesmanSpokesman
Represent the Organization in publicRepresent the Organization in public
through speeches and reports.through speeches and reports.
10. Decisional RolesDecisional Roles
EntrepreneurEntrepreneur
Identify new ideas and seek innovative methods toIdentify new ideas and seek innovative methods to
improve the performance of the Organizations.improve the performance of the Organizations.
DisturbanceDisturbance
Take corrective action in case of disputes.Take corrective action in case of disputes.
Resolve conflicts among subordinates.Resolve conflicts among subordinates.
Resource AllocatorResource Allocator
Allocation of various resources like money,Allocation of various resources like money,
material, time, scheduling, budgeting.material, time, scheduling, budgeting.
NegotiatorNegotiator
Negotiate with other parties like customers,Negotiate with other parties like customers,
suppliers and government.suppliers and government.
11. 5 Differences5 Differences
WorkerWorker
• Works aloneWorks alone
• Does the workDoes the work
• Like a player in the teamLike a player in the team
• Is lead and ManagedIs lead and Managed
• Responsibility:Responsibility:
SingleSingle
ManagerManager
• Works with othersWorks with others
• DevelopsDevelops
people/customerspeople/customers
• Like a coach and aLike a coach and a
counsel; Pitches in ascounsel; Pitches in as
player when needed.player when needed.
• Is the Leader/ManagerIs the Leader/Manager
according to the conditionaccording to the condition
• Responsibility : VariousResponsibility : Various
12. Key ResponsibilitiesKey Responsibilities
Planning of workPlanning of work
Proper and effective communicationProper and effective communication
Getting co-operation of EmployeesGetting co-operation of Employees
Encourages a team spiritEncourages a team spirit
Better utilization of ResourcesBetter utilization of Resources
Selecting the ProcedureSelecting the Procedure
Maintaining good human relationsMaintaining good human relations
Solve the ProblemsSolve the Problems
Arrange training and development facilitiesArrange training and development facilities
Decision MakingDecision Making
Focus on Brands / New ProductsFocus on Brands / New Products
Distribution Channel ManagementDistribution Channel Management
Timely Reporting and FeedbackTimely Reporting and Feedback
Developing Team MembersDeveloping Team Members
Market DevelopmentMarket Development
Market IntelligenceMarket Intelligence
Strong Customer FocusStrong Customer Focus
13. Key Special QualitiesKey Special Qualities
DirectorDirector
MotivatorMotivator
Human BeingHuman Being
GuideGuide
FriendFriend
PlannerPlanner
SupervisorSupervisor
15. A Good Manager will…..A Good Manager will…..
……always succeed in getting more output andalways succeed in getting more output and
better results from his team membersbetter results from his team members
……and they will deliver this willingly!and they will deliver this willingly!
