1. Anisa Akther
20 Colin Gardens, Colindale, London NW9 6EJ
Phone: 07928575464 E-mail: Anisa786123@hotmail.co.uk
PERSONAL PROFILE:
I am exceptional and highly able individual always acting with integrity and with the best interests
of the company in mind. I have the ability to work in a fast paced environment, being able to
multitask and work with people of all ages. I aman active team member and always thrive to
reach both the team goals and my set objectives, whatever the challenge. Currently seeking the
opportunity to utilise and enhance my skills within the retail sector.
SKILLS AND ATTRIBUTES:
Excellent communication skills gained through education and various employment
IT Literate: able to use Word, Excel, PowerPoint, Internet and email
Organised and able to prioritise work load in order of importance and to deadline
Able to work on my own initiative and effectively within a team environment
Able to learn new skills and procedures quickly
A logical approach to problem solving
Always smartly dressed, articulate and presentable.
Ability to take ownership of issues and to work alone with little or no supervision.
Ability to respond to timeframes and deadline with pace.
EMPLOYMENT HISTORY:
November 2015: Pharmacy Assistant Heron Pharmacy-Colindale
Duties involved:
Giving healthcare advice and help to the public
Delivering medication to people who are unable to leave home
Preparing medicines bought at the counter
Giving advice on how to use medicines correctly, including the amount to use (dosage) and
any risks
Selling a range of products
Ordering and controlling stock
Running or helping to run a business, including supervising and training staff
Collecting prescriptions from different G.P Surgery’s
March 2015: Sales Assistant Pound Store-Neasden
Duties involved:
Assisting with delivering customer service
Handling cash – till or card
Dealing with customers enquires
Stacking shelves and supervising store
Keeping area neat & tidy
Arrange ordering and delivery
Ensure goods are well displayed
2. November 2014 Sales Assistant Clarks - Brent Cross Shopping Centre
Duties involved:
Welcomedandadvisedcustomersonproductssoldatthe Clarks store.
Worked part of a large team to a high level, to provide an efficient service to customers
and ensured achievement of daily sales targets.
Was till trained,takingcustomerpaymentsandordersanddealtwithrefunds.
Had to findshoes/trainersusingthe barcode givenfromanstockroom.
Alwaysmade sure productswere merchandisedanddisplayedneatlyonthe shopfloor
Snakedandlevelledshoe andtrainerboxesthatwere displayedontablesatthe store.
August 2014 Sales Assistant Tikka Delight-Wembley
Duties involved:
Taking customer orders
Handling cash transactions
Managing the orders ensuring orders were distributed promptly with the high level of
service Tikka Delight expects
WORK EXPERIENCE:
July 2014 Claims Consultant Accident claims hotline
Duties involved:
Assisted customers with a claims process when an unfortunate event occurs
Encouraging customer to file a claimfor a loss
Used IT to input data on Excel
Answering phone calls and dealing with customers face to face.
June 2014 Nursery Assistant North Harrow Nursery
Duties involved:
Spent two weeks working with children as young as 6 months
Supervising and monitoring children while in my care
Feeding and playing with young children
October 2013 Teaching Assistant The Village School
Duties involved:
Working with children with special needs
Supervising children in the classroomand out on the playground
Helping individual’s complete their various activities – drawing, painting and reading
Supervised children during lunch breaks and during our daily walks
Education and Qualifications:
2014 -2015: Harrow College
Qualification: BTEC Level 3 Subsidiary Diploma in Health & Social Care Distinction*
2010 – 2014: Kingsbury High School
GCSEs gained: English (B), Maths (B), Science(C), Sociology (C) , Physical Education (D),
information Technology (B) Drama (B), BTEC Health and Social Care (A*)
