Guidelines for preparation of a RFP for e governance projects

Experience sharing on RFP preparation Anirban Mukerji [email_address] 0-98455 18520

Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

RFP writing process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Risk Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Risk Factors Contd.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Risk Factors Contd.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Costing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Components of RFP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Timelines for Delivery ,[object Object],Sl No Milestone Time for Completion Penalty for delay 1 Signing of PPP agreement with successful bidder ,[object Object],- 2 Handing over of site ,[object Object],3 Development of Application Software T1+14 weeks Rs X lakhs per every week of delay 4 Establishment of Centers, including Networking ,[object Object],Rs N lakhs per every week of delay 5 Testing & Certification of Software Solution T1+16 Weeks Rs M lakhs per every week of delay 6 Training T1+18 Weeks Rs Z lakh per every week of delay 7 System ready for launch (XX No. of Services at YYY No. Service Centers) T1+20 Weeks Rs Y lakhs per every week of delay

Payment Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Payment Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Duration of Contract ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Responsibilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SLA’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SLA’s need to be SMART ,[object Object],[object Object],[object Object],S Specific Yes M Measurable Can be measured through electronic attendance monitoring system A Achievable Since it is 95% , probably can be achieved R Relevant Punctuality will improve the environment of the department T Timely Definition of time period Jan – Dec 2008

. Sample SLA Placement of required no. of HD1 counter operators as per specifications S No. Item Details 1 Definition of Service or additional explanation Counter operators will have the required qualifications, experience, training and will have qualified the test set by Dir. EDCS 2 Certifying authority Chairman HD1 CMC 3 Penalty for breach Rs. 250/- per day for shortfall of every operator 4 Material Breach Placement of less than 75% of the required operator strength even after 60 days of the timeline 5 Stipulated period for mitigating material breach conditions 30 days 6 Enhanced Penalty during stipulated period Rs. 500/- per day per operator 7 Remedial performance required for mitigating material breach conditions for non termination before the end of the stipulated period Placement of atleast 90% of the operators within stipulated period

RFP Components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

CVC Guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Analysis of an IT tender The Content Service Provider (CSP) should have an established office in the State. Needed because close cooperation is required The CSP should be a financially sound registered company/society in India having minimum annual turnover of Rs. 2 Crore during any two of the last three financial years Should be linked to project cost The CSP should have minimum experience of 5 years in providing Content Development Services for websites/ portals /electronic publishing (CSP to provide documentary support). May be unnecessary because many new companies have come up that can provide good service ,[object Object],Required as we want experienced parties ,[object Object],How is this defined ,[object Object],How many Content writers, what skill level

Expression of Interest/ Request For Qualification ,[object Object],[object Object],[object Object],[object Object],[object Object]

Consortium bidding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

EMD / PBG ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Bid Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object]

Technical Bid ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Evaluation ,[object Object],[object Object],[object Object]

Supporting Infrastructure ,[object Object],[object Object],[object Object],[object Object]

Pre bid Conference ,[object Object],[object Object],[object Object],[object Object]

Award of Work ,[object Object],[object Object],[object Object],[object Object]

Master Service agreement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Guidelines for preparation of a RFP for e governance projects

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Guidelines for preparation of a RFP for e governance projects