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Quality Management Records
            and Dashboards
                 Andrea Gentil
                Business Expert
               www.oquma.com




                       2010-09-27
OQUMA – Quality Management

OQUMA provides an online software service
    to manage the full quality system.

• Templates and examples
• Documents and records
• Agenda and tasks

        http://www.oquma.com
                     @ 2010 Prieco S.A. - All rights reserved.   2
Setup

Requirements:

• Go to the site and create your account
    http://www.oquma.com
• Log in to the system:
    http://service.oquma.com
• Start with Manual or Procedures
     5 Steps to your Quality Manual +
                      @ 2010 Prieco S.A. - All rights reserved.   3
Records
In this presentation you can preview how to keep up to
date your quality records:


  Quality Record
  Document stating results achieved or providing
  evidence of activities performed
  (ISO 9001:2005,3.7.6)




                               @ 2010 Prieco S.A. - All rights reserved.   4
Records – Roles
Every record in your QMS must have defined who
approves it, if necessary. Some records can be published
directly without an instance of approval:



     QMS Responsible                          Management Representative/
     / Area employee                         Management / Area Responsible


                         To publish

                 Draft                     Published
                          To cancel




                                      @ 2010 Prieco S.A. - All rights reserved.   5
Records – Roles
In the case of Actions (Management and Corrective
Action, and Preventive Action), once approved, it
remains in progress, until scheduled tasks are
performed.

                      M. Representative/
                      Management / Area
                          Responsible
QMS Responsible
                                                                        QMS Responsible.
/ Area employee

                       To approval                        To complete
              Draft                   In progress                        Completed
                        To cancel                          To cancel




                                           @ 2010 Prieco S.A. - All rights reserved.       6
Records
In this presentation you can preview how to keep your
quality records up to date:
1. Plans
Manage quality plans and related records


2. Agenda
Keep all your actions and periodic tasks up to date


3. Events
Keep eventual records up to date


                               @ 2010 Prieco S.A. - All rights reserved.   7
1. Records - Plans
  When you upload a new plan, OQUMA assigns a compliance
  status according to the associated uploaded records:

1. Upload a new plan.
2. Send the plan to Publish
3. Access to each associated plan
   record
4. Upload the associated records
5. Check the compliance status
   on the dashboard



                                    @ 2010 Prieco S.A. - All rights reserved.   8
1. Records - Plans
Step 1 – Upload a new plan. E.g. Internal
   Audit Programme




                       @ 2010 Prieco S.A. - All rights reserved.   9
1. Records - Plans

Step 2 – Send the plan to Publish




                       @ 2010 Prieco S.A. - All rights reserved.   10
1. Records - Plans
Step 3 – Access each associated plan record
   E.g.: Internal Audit Report




                       @ 2010 Prieco S.A. - All rights reserved.   11
1. Records - Plans
Step 4 – Upload the associated records
E.g.: Internal Audit Report




                       @ 2010 Prieco S.A. - All rights reserved.   12
1. Records - Plans
Step 5 – Check the compliance status on the
   dashboard




                       @ 2010 Prieco S.A. - All rights reserved.   13
2. Records - Agenda
  When you upload a new agenda record, OQUMA shows how
  many records are managed, and the status of Management
  Actions
1. Upload an agenda record.
2. Send the record to Publish or
   to Begin (Management Action
   case)
3. Check the number of uploaded
   records in the dashboard
4. Check the status of
   Management Actions in the
   dashboard

                                   @ 2010 Prieco S.A. - All rights reserved.   14
2. Records - Agenda
Step 1 – Upload an agenda record.
E.g. Management Action:




                      @ 2010 Prieco S.A. - All rights reserved.   15
2. Records - Agenda
Step 2 – Send the record to Publish or to
   Begin (Management Action case)




                        @ 2010 Prieco S.A. - All rights reserved.   16
2. Records - Agenda
Step 3 – Check the number of uploaded
   records




                      @ 2010 Prieco S.A. - All rights reserved.   17
2. Records - Agenda
Step 4 – Check the status of all uploaded
   Management Actions




                       @ 2010 Prieco S.A. - All rights reserved.   18
3. Records - Events
 When you upload new records, OQUMA shows how many
 records are managed, and the status of Corrective and
 Preventive Actions
1. Upload an event record.
2. Send the record to Publish or
   to Begin (Corrective and
   Preventive Action case)
3. Check the number of uploaded
   records in the dashboard.
4. Check the status of Corrective
   and Preventive Actions in the
   dashboard.

                                    @ 2010 Prieco S.A. - All rights reserved.   19
3. Records - Events
Step 1 – Upload an event record
E.g. Corrective or Preventive Action




                       @ 2010 Prieco S.A. - All rights reserved.   20
3. Records - Events
Step 2 – Send the record to Publish or to
   Begin (Corrective or Preventive Action
   case)




                      @ 2010 Prieco S.A. - All rights reserved.   21
3. Records - Events
Step 3 – Check on the dashboard the number
   of uploaded records




                      @ 2010 Prieco S.A. - All rights reserved.   22
3. Records - Events
Step 4 – Check the status of all uploaded
   Corrective and Preventive Actions




                       @ 2010 Prieco S.A. - All rights reserved.   23
Conclusion
In this presentation we review how to keep your
    Quality Records up to date:
1.   Setup
2.   Records - Roles
3.   Records – Plans
4.   Records - Agenda
5.   Records – Events
6.   Dashboards

                         @ 2010 Prieco S.A. - All rights reserved.   24
Thanks you for your attention


          Quality Management Records
                      and Dashboards
                                           Andrea Gentil
                                          Business Expert
                                         www.oquma.com




                    @ 2010 Prieco S.A. - All rights reserved.   25

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Quality Management Records and Dashboards

  • 1. Quality Management Records and Dashboards Andrea Gentil Business Expert www.oquma.com 2010-09-27
  • 2. OQUMA – Quality Management OQUMA provides an online software service to manage the full quality system. • Templates and examples • Documents and records • Agenda and tasks http://www.oquma.com @ 2010 Prieco S.A. - All rights reserved. 2
  • 3. Setup Requirements: • Go to the site and create your account http://www.oquma.com • Log in to the system: http://service.oquma.com • Start with Manual or Procedures 5 Steps to your Quality Manual + @ 2010 Prieco S.A. - All rights reserved. 3
  • 4. Records In this presentation you can preview how to keep up to date your quality records: Quality Record Document stating results achieved or providing evidence of activities performed (ISO 9001:2005,3.7.6) @ 2010 Prieco S.A. - All rights reserved. 4
  • 5. Records – Roles Every record in your QMS must have defined who approves it, if necessary. Some records can be published directly without an instance of approval: QMS Responsible Management Representative/ / Area employee Management / Area Responsible To publish Draft Published To cancel @ 2010 Prieco S.A. - All rights reserved. 5
  • 6. Records – Roles In the case of Actions (Management and Corrective Action, and Preventive Action), once approved, it remains in progress, until scheduled tasks are performed. M. Representative/ Management / Area Responsible QMS Responsible QMS Responsible. / Area employee To approval To complete Draft In progress Completed To cancel To cancel @ 2010 Prieco S.A. - All rights reserved. 6
  • 7. Records In this presentation you can preview how to keep your quality records up to date: 1. Plans Manage quality plans and related records 2. Agenda Keep all your actions and periodic tasks up to date 3. Events Keep eventual records up to date @ 2010 Prieco S.A. - All rights reserved. 7
  • 8. 1. Records - Plans When you upload a new plan, OQUMA assigns a compliance status according to the associated uploaded records: 1. Upload a new plan. 2. Send the plan to Publish 3. Access to each associated plan record 4. Upload the associated records 5. Check the compliance status on the dashboard @ 2010 Prieco S.A. - All rights reserved. 8
  • 9. 1. Records - Plans Step 1 – Upload a new plan. E.g. Internal Audit Programme @ 2010 Prieco S.A. - All rights reserved. 9
  • 10. 1. Records - Plans Step 2 – Send the plan to Publish @ 2010 Prieco S.A. - All rights reserved. 10
  • 11. 1. Records - Plans Step 3 – Access each associated plan record E.g.: Internal Audit Report @ 2010 Prieco S.A. - All rights reserved. 11
  • 12. 1. Records - Plans Step 4 – Upload the associated records E.g.: Internal Audit Report @ 2010 Prieco S.A. - All rights reserved. 12
  • 13. 1. Records - Plans Step 5 – Check the compliance status on the dashboard @ 2010 Prieco S.A. - All rights reserved. 13
  • 14. 2. Records - Agenda When you upload a new agenda record, OQUMA shows how many records are managed, and the status of Management Actions 1. Upload an agenda record. 2. Send the record to Publish or to Begin (Management Action case) 3. Check the number of uploaded records in the dashboard 4. Check the status of Management Actions in the dashboard @ 2010 Prieco S.A. - All rights reserved. 14
  • 15. 2. Records - Agenda Step 1 – Upload an agenda record. E.g. Management Action: @ 2010 Prieco S.A. - All rights reserved. 15
  • 16. 2. Records - Agenda Step 2 – Send the record to Publish or to Begin (Management Action case) @ 2010 Prieco S.A. - All rights reserved. 16
  • 17. 2. Records - Agenda Step 3 – Check the number of uploaded records @ 2010 Prieco S.A. - All rights reserved. 17
  • 18. 2. Records - Agenda Step 4 – Check the status of all uploaded Management Actions @ 2010 Prieco S.A. - All rights reserved. 18
  • 19. 3. Records - Events When you upload new records, OQUMA shows how many records are managed, and the status of Corrective and Preventive Actions 1. Upload an event record. 2. Send the record to Publish or to Begin (Corrective and Preventive Action case) 3. Check the number of uploaded records in the dashboard. 4. Check the status of Corrective and Preventive Actions in the dashboard. @ 2010 Prieco S.A. - All rights reserved. 19
  • 20. 3. Records - Events Step 1 – Upload an event record E.g. Corrective or Preventive Action @ 2010 Prieco S.A. - All rights reserved. 20
  • 21. 3. Records - Events Step 2 – Send the record to Publish or to Begin (Corrective or Preventive Action case) @ 2010 Prieco S.A. - All rights reserved. 21
  • 22. 3. Records - Events Step 3 – Check on the dashboard the number of uploaded records @ 2010 Prieco S.A. - All rights reserved. 22
  • 23. 3. Records - Events Step 4 – Check the status of all uploaded Corrective and Preventive Actions @ 2010 Prieco S.A. - All rights reserved. 23
  • 24. Conclusion In this presentation we review how to keep your Quality Records up to date: 1. Setup 2. Records - Roles 3. Records – Plans 4. Records - Agenda 5. Records – Events 6. Dashboards @ 2010 Prieco S.A. - All rights reserved. 24
  • 25. Thanks you for your attention Quality Management Records and Dashboards Andrea Gentil Business Expert www.oquma.com @ 2010 Prieco S.A. - All rights reserved. 25