Girl Geek X Indeed Talks (January 18, 2018)

#GirlGeekXIndeed
Check out girlgeek.io
Follow us @GirlGeekX

Girl Geek Dinner
#GirlGeekXIndeed
Shirley Xiao, Host
WiFi
SSID: indeed-guest
Password: 2015indeedjobs

Agenda
1 Security

2 Mentorship

3 SRE

4 QA

5 Guilt

#GirlGeekXIndeed

CONFIDENTIAL

Ashley Graves
We Help People Get Jobs Securely
Information Security Engineer, Indeed.com

Overview
What security engineering is.
How I got here.
What keeps me here.
How you can get started.

Whoami
Security Engineer @ Indeed, 3 years.
First woman in Tech Services!
Interests:
● SaaS Security.
● Internal tool development.
● Incident Response.
● Security Awareness & Education.
Cat enthusiast.

What is information security?
Prevent unauthorized *
Confidentiality, Integrity, Availability (CIA).
Secure all the things.

Indeed Information Security Engineering
Application Security
Threat modeling, 3rd party application security reviews, code analysis.
Infrastructure Security
Tooling/automation, infrastructure security, vulnerability management.
Security Operations
Incident response, forensics, IDS/IPS monitoring and tuning.
Yes, we’re hiring!

How did I get here?
security engineer indeed

Neopets taught me a lot
(about phishing and social engineering)
Disclaimer: don’t social engineer, hack, or do  
“security research” without permission

visit www.geocities.com/freeneopoints for free neopoints!
visit geocities.com/freeneopoints for free neopoints!
copy&paste the link
visit www.geocities[dot]com/ freeneopoints for fr33 neopoints!
remove the spaces and add a .

Internship at Syracuse UniversityDropped out of high school
(not recommended)
Traditional-ish Background
Computing Security at Rochester
Institute of Technology

Reason #1:
I love security! I get to:
Solve complex technical and
social problems.
Make a real impact.
Encourage everyone to play a role.

Reason #2:
Creativity. I can:
Build a program.
Have autonomy.
Be less hierarchical.
Develop useful tools.

Reason #3:
I can smash stereotypes
Faceless authority.
Condescending, rude.
Makes us less secure.
Your computer is being shut down.
ERROR CODE:
ID-10-T
Problem caused by defective
Input device located in chair.

Reason #4:
My team is super cool
That’s all.

Tools
Set up a home network with popular security tool
suites such as Security Onion and Kali Linux.
Develop integrations for existing tools, participate
in OS projects, or automate repetitive tasks.

Programs
Participate in bug bounty programs like Bugcrowd, HackerOne.
Join ISC2 or local groups for security professionals.
Security conferences.

Training
Certified Ethical Hacker, Security+.
SANS courses w/ GIAC certifications.
OSCP.

Let’s talk!
Visit Indeed.jobs for a list of open Security jobs at Indeed
Email me at agraves@indeed.com
Visit us during the meet and greet!

Janie Clarke
Peer Mentorship
Product Manager, Indeed

What is a Mastermind Group?
Source: http://www.wocintechchat.com/blog/wocintechphotos

"No two minds ever come together
without, thereby, creating a third,
invisible, intangible force which may
be likened to a third mind."
Napoleon Hill

Reasons to form your own
Mastermind Group
It takes a village
Talking to others about your experiences and
answering questions helps you think and gain
useful insights.
Accountability
You are committing to action items each meeting.
The group holds you accountable.
Find new opportunities
The members of the group have their own
networks, they can help you find opportunities
and resources.Source: http://www.wocintechchat.com/blog/wocintechphotos

How I formed my group
1 Research
Talked to some friends in similar groups.  
Wrote a group proposal document.
2 Refine
First pitched the idea to one friend. She and  
I met to clarify the goals of our group.
3 Invite
We decided to aim for a group size of 5 to start.
We picked additional people to invite and
reached out.
4 Meet!
My group meets once a month (roughly). We also
formed our own Slack team.

Who to invite
Group Size
A good group size is 5 people. Can meet for  
an hour and each get 10 minutes.
Career level
Similar level in career, experience. However,
diverse perspectives are valuable!
Goals
Members don’t need to all have the same goals,
but it is good if everyone has a goal in mind.
Problem Solvers
Want members with similar level of drive  
and commitment who are motivated to  
solve problems.

How to meet
Frequency
This is flexible. Determine with your group.  
Can be weekly, monthly, less frequent.
Have an agenda
Establish an agenda and ground rules from the
start. Make sure to give everyone equal time.
Take notes
Have a scribe and time keeper. My group keeps
our notes in Google Docs so we can refer back.
Record action items
Each member should have an action item after the
meeting. Follow up on the last meeting’s action
items.

What’s going well
We’ve helped each other with a large  
variety of issues:
Starting a new job.
Looking for a new job.
Imposter Syndrome.
Dealing with difficult team members, bosses.
Management.
Workplace politics.
Navigating Parental leave.
What could we do better?
We are too nice to each other!
Scheduling is hard.
How it’s going

Jessi Roesner
From SWE to SRE
Site Reliability Engineering at Indeed
Site Reliability Engineer, Indeed

200M+
Global unique visitors per month
20M
Jobs on Indeed
100M
Resumes on Indeed

Indeed’s scale requires high reliability

Something breaks, performance goes bad.
Somebody notices.
We fix it.
This doesn’t scale.
How we used to achieve reliability:
Centralized Ops Team

Growth of Engineering vs. Operations
14.8%
85.2%
9.5%
90.5%

Problems with a Centralized Ops Team
Too much to know
Bottlenecks in specific areas of expertise
Ops viewed as a roadblock to product velocity
Ops goals and product goals not necessarily aligned

Solution?
Site Reliability Engineering

“SRE is what happens when you ask a software
engineer to design an operations team.”
Benjamin Treynor Sloss
VP of Google Engineering, Founder of Google SRE

What is Site Reliability Engineering?
Engineering approach to reliability
Enables high feature velocity and high reliability
Embedded role within a product team

Engineering approach to reliability
Measure “toil” (repetitive, automatable manual work)
Cap operational work at 50%
Reduce toil via automation and self-service

High feature velocity and high reliability
Define and monitor SLOs (service level objectives)
Pursue maximum change velocity without violating SLOs
Shift focus to reliability only if SLOs are being missed

Embedded role on product team
Support a single product or group of products
SRE as a function on a specific product team (similar to QA, PM)
Goal of SRE and product team is to maximize velocity  
without violating SLOs

The Paths to SRE
Sysad SRE
SWE SRE

6 years as a Software Engineer (SWE)
Completed 1 quarter as SRE:
Four week rotation with a Product SRE team
SWE rotation with permanent product team
Transition to SRE role on permanent product team
From SWE to SRE: My Path

Similarities
Develop software solutions  
to complex problems
Large percentage of time  
spent writing code
Primarily focused on one product
Automate and generalize solutions to
common problems
Differences
Focus on reliability, scalability,
performance rather than adding  
new features
Up to 50% of time spent doing
systems work/”toil”
On-call rotations
From SWE to SRE: Similarities and Differences

Why did I switch to SRE?
Projects focused on reliability and scalability
Help alleviate the stress of problems in production
Opportunity to grow a new team

SRE at Indeed: We’re Hiring!
jessika@indeed.com

Samikshya Patra
Evolving Quality Assurance for Agile
Development
Quality Engineering Manager, Indeed.com

Agenda
1
Problem at hand
2
Process Improvements
3
Incorporate Testability

Source: 2015 Hewlett-Packard Development Company, L.P.
60%
50%
40%
30%
20%
0
Pure Waterfall Pure Agile
Adopting Agile project management
Leaning toward
Waterfall
Hybrid Leaning toward
Agile
10%

Agile enables faster development and
deploy to production
Source: http://blog.fasttechnology.com/wp-content/uploads/2016/05/agile.png

How to effectively release
quality product?

More involvement in software
development process

QA needs to be involved from
the beginning

Understand requirements with Product Managers
Understand design and user flows
As an expert of legacy application, discuss
redesigns

Understanding design and user flows
As an expert of legacy application, discuss
redesigns

Understanding design and user flows
As an expert of legacy application, discussing
redesigns

Testing time and planning process

Estimation, include testing time
business-552598/

Estimation, include testing time
Retesting time for bug fix

Result: Better understanding of what
to test in the given time!
Where did this image come from, do we
need a disclaimer like on the others?This was from the stock photos that
were given to me by the team - https://
drive.google.com/drive/u/0/folders/
0B00S9axrjNR7N1YtbmtLRDh2ejA

Software testability is the degree to which  
a software system supports testing in a given test context. If the
testability of the software system  
is high, then finding faults in the system (if it has any) by means of
testing is easier.
Wikipedia

Case study: Session timeout
Source: www.wellsfargo.com

Waiting for the timeout to happen

Instead, force timeout
Source: https://app.jobvite.com/admin/myaccount/profile.html#/

Result:
you have made testing efficient

How to effectively release quality product?

Involving QA early on reduces cost
of fixing bugs at a later stage

Testability leads to scalability

After all, quality is a team effort

Let’s talk Quality!
spatra@indeed.com
We’re Hiring!

Kim Williams
Mommy Guilt
Director of Experience Design, Indeed.com

Leading the
Experience
Design Studio

Susan Le TX
Wes Hall TX

Amanda Moon TX

Katie Hicks TX
Chris Hadley TX
Dave Yeats TX
Amanda Krauss TX
Elizabeth Trancik TX

Frances James SF
Quinton Larson SF Andrew Fischler SF
Shirley Xiao SF
Tomas Zeman TO
Michael Swingler SF
JS 
Core
User Exp.
Research
Brand
Systems
Platform +
SF Prod
Platform,  
Employer
Our Team
We’re an end-to-end team of UX
Designers, Visual Designers, User
Researchers, Brand Systems
Designers, Data Analysts, and
Rhetoricians.
Michael Lawrence SF

Why
We exist to create design systems,
products, tools and frameworks that
help Indeed build experiences job
seekers and employers will love.

How
We’re an end-to-end team working across
both Job Seeker and Employer products
with cross-functional partners including
sales, marketing, product marketing,
product management, and engineering.

What
We have three initiatives (Janus,
Aurora and Luna) that are all centered
around how our brand is expressed in
our product and how we show up in
the lives of Job Seekers and
Employers in a meaningful way.

The stay at home
mom is a model  
we internalize.
We feel we have to
make a choice
between being a
mom and having  
a career.

Stay at home
moms are
phenomenal.

Am I eating the right foods?
Is the baby healthy? What
will I do for childcare? Did I
take my prenatal vitamins
today? Is it a boy or girl? Is
this normal? What will my
team think? What about

Expecting
Share your news with your team when
you’re ready.
Starting a family doesn’t mean the end of
your career. Quite often taking the path to
becoming a mom offers more focus,
creativity and purpose.

Is the baby healthy? Should
I breastfeed? Can I function
with only 4 hours of sleep?
Is that normal? Will I be
forgotten? Will I be
overlooked? Did I package

Leave
Bonding with your baby is a once in a
lifetime opportunity. Take as much time
as you can. Return when you’re ready
and able.

Is the baby healthy? How
long can I keep pumping
milk? Is her hair
moisturized enough? Will I
be forgotten? Will I be
overlooked? Did I package

Returning
Don’t expect to be up and running
immediately. Give yourself time to ramp
up. Your productivity levels dip as you’re
re-orienting yourself.
Be gentle.

You can’t do it all.
Create systems for
yourself that work.

Build your team.
It takes a village.

This is the business of you.
You are a business venture
of high potential. In order
to scale, you must invest  
in yourself.

Stay close
when you’re
miles away.

Have playdates.
Get help. Connect with someone with a child that’s older.
Give help. Connect with someone with a child that’s younger.

Always do your best.
“Your best is going to change from moment to moment;
it will be different when you are healthy as opposed to
sick. Under any circumstance, simply do your best, and
you will avoid self judgment, self- abuse, and regret.”

— The Four Agreements

I comfort myself with the thought
that Terra gets to see her mom live
her passion, be there for her team
and be there for her family.

Let’s talk more about
beating the mommy
blues + also we’re
hiring! kwilliams@indeed.com

Girl Geek X Indeed Talks (January 18, 2018)

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