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Building business Resilience in Practice Workshop

  1. Building Business Resilience in Practice A N G E L D I A Z - M A R O T O
  2. Building Resilience became a key factor in any business strategy
  3. Adversity vs. Trauma
  4. Choose ... adversity or trauma.
  5. What is resilience?
  6. Ability to adapt to a disturbing agent or an adverse state or situation.
  7. Business resilience?
  8. Business Resilience: the ability to rapidly adapt and respond to business disruptions, safeguard people and assets, while maintaining continuous business operations.
  9. Futures thinking
  10. Forecast vs. Prediction vs. Foresight
  11. Forecast
  12. Forecast Time Now
  13. Prediction
  14. Prediction Time Now
  15. Foresight
  16. Time Now Beneficial Scenarios Harmful Scenarios
  17. Projected future Time Now Beneficial Scenarios Harmful Scenarios
  18. Projected future Probable Time Now Beneficial Scenarios Harmful Scenarios
  19. Projected future Plausible Probable Time Now Beneficial Scenarios Harmful Scenarios
  20. Projected future Plausible Probable Possible Time Now Beneficial Scenarios Harmful Scenarios
  21. Projected future Plausible Probable Possible Time Now Desirable Beneficial Scenarios Harmful Scenarios
  22. Projected future Plausible Preposterous Probable Possible Time Now Desirable Beneficial Scenarios Harmful Scenarios
  23. Projected future Plausible Preposterous Probable Possible Time Now Desirable Beneficial Scenarios Harmful Scenarios JOSEPH VOROS, THE ‘FUTURES CONE’ Trends Present knowledge Future Knowledge Unthinkable Value Judgements Extrapolated
  24. Projected future Plausible Probable Possible Desirable Standardization Efficiency Adaptability Innovation
  25. Contingency Planning Business Resilience Risk Management Plan Business continuity plan Time Threatening Disruptive innovation
  26. Contingency Planning Business Resilience Risk Management Plan Business continuity plan Time Threatening Disruptive innovation
  27. Why now?
  28. Business Resilience Time Disruptive innovation
  29. New threats
  30. Bigger impact
  31. Frequent disruptive changes is the new normal.
  32. Agility is necessary, but not enough
  33. Quality Agility Resilience Eficiency
  34. Agile mindset is not enough, we need Foresight mindset
  35. A new ability
  36. 5 Steps to Build business Resilience
  37. Raise awareness from a systemic perspective
  38. F O M H EXTERNAL PEOPLE INTERNAL ARTIFACTS
  39. Dimensions of Business Resilience Market - market position, reputation, market share, marketing, sales M H F O Financial - finances, accounting, administration, procurement, auditing, legal Human Capital - organisational structure, culture, governance, policies, talent acquisition and retention Operational - production, supply chain management/ distribution/logistics
  40. Run crisis simulations
  41. Resilience and complexity In Chaos, practice is generally novel, either by accident or, in the liminal area, by design. In the liminal area of Confused, practice is aporetic - the deliberate creation of paradox and puzzlement to get people thinking differently.
  42. Complex Complicated Clear Chaotic
  43. Business Resilience and Disruptive Innovation Framework DEFINITION IMPLEMENTATION RESPONSE EVALUATION M H F O Resilience Development Team Business Resilience Repository
  44. Quick crisis simulation (QCS)
  45. Quick Crisis Simulation (QCS) cycle DEFINITION IMPLEMENTATION RESPONSE EVALUATION M H F O Stakeholders Resilience Development Team Business Resilience Repository M H F O Impact Analisys Action Design Scenario Response Evaluation Scenario Response Confirmation
  46. DEFINITION
  47. M H F O IMPACT ANALYSIS
  48. ACTION DESIGN
  49. Scenario Response Evaluation
  50. Owner Impact Action Action Owner Impact Action Action Owner Impact Action Action Owner Impact Action Action Business Resilience Repository Allies Action Allies Action Allies Action Allies Action Trigger Trigger Trigger Trigger Timing Timing Timing Timing Timing Timing Timing Timing Timing Timing Timing Timing
  51. Full Crisis Simulation (FCS)
  52. Full Crisis Simulation (FCS) cycle DEFINITION IMPLEMENTATION RESPONSE EVALUATION M H F O Stakeholders Resilience Development Team Business Resilience Repository Proposed Scenario Response Scenario Design Team Focus Area Community Resilience Development Team GOV Resilience Development Team Resilience Development Team Stakeholders Focus Area Community M H F O Disruptive Scenario Description Reviewed Scenario Response Confirmed Scenario Response Futures thinking RDOS Simulation Review Resilience Strategy comitee
  53. Train and implement for Response Design Open Space (RDOS)
  54. Response Design Open Space (RDOS)
  55. Response Design Open Space (RDOS) cycle FRAME PROTOTYPE OBSERVE IDEATE M H F O Business Resilience Repository Focus Area Community Resilience Development Team GOV Resilience Development Team Scenario Response IMPLEMENT OPEN THE SPACE & SWARM
  56. Activate new collaboration structures and governance strategies
  57. Don't be alone
  58. Enable cross-functional cross- department and cross-organization networks
  59. Enable more decision makers
  60. Shape a resilient culture
  61. New Mindset
  62. New level of responsibility: To do whatever is in your hand to ensure the continuity of the business.
  63. Collaboration Acceptance Optimism Long term thinking Solution Focus Belonging Purpose Shared responsibility Trust VALUES
  64. Develop leaders that build Resilience
  65. Leadership that builds Resilience
  66. Diversify your business
  67. Large resilient organizations are networks of inter-related and diversified startup "farms".
  68. Large resilient organizations are networks of inter-related and diversified startup "farms".
  69. Building Resilience became a key factor in any business strategy.
  70. What to do now?
  71. ....
  72. Run your first crisis simulation.
  73. Angel Diaz-Maroto www.dmagilecoaching.com linkedin.com/in/adiazmaroto Certified Scrum Trainer (CST), Certified Enterprise Coach (CEC) & Certified Agile Leadership Educator (CALE) by the Scrum Alliance — Professional Certified Coach by the International Coach Federation. Some of our customers
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