Many organizations around the world are learning that in order to ensure the continuity of a business, Agility is mandatory but not sufficient. Building Resilience must be a key factor in the organizational strategy.
In this session you will learn a simple and effective framework to develop business resilience in your organization. As part of this framework, I will explain how to run crisis simulations and how those simulations help organizations not only to be prepared to overcome extreme changes in the market and adapt more quickly to new conditions, but also to become the disruptive change within the market.
What will a new crisis bring to your business? Is your company ready for the next disruption? Did you decide to build resilience and get ready, or to accept the cost of not being ready?
14. Business Resilience: the ability to
rapidly adapt and respond to
business disruptions, safeguard
people and assets, while maintaining
continuous business operations.
46. Dimensions of
Business Resilience
Market - market position, reputation, market
share, marketing, sales
M
H
F
O
Financial - finances, accounting,
administration, procurement, auditing, legal
Human Capital - organisational structure,
culture, governance, policies, talent
acquisition and retention
Operational - production, supply chain
management/ distribution/logistics
48. Resilience and complexity
In Chaos, practice is
generally novel, either by
accident or, in the liminal
area, by design. In the liminal
area of Confused, practice is
aporetic - the deliberate
creation of paradox and
puzzlement to get people
thinking differently.
50. Business Resilience and Disruptive Innovation Framework
DEFINITION
IMPLEMENTATION
RESPONSE
EVALUATION
M
H
F
O
Resilience
Development Team
Business
Resilience
Repository
52. Quick Crisis Simulation (QCS) cycle
DEFINITION
IMPLEMENTATION
RESPONSE
EVALUATION
M
H
F
O
Stakeholders
Resilience
Development Team
Business
Resilience
Repository
M
H
F
O
Impact Analisys Action Design
Scenario
Response
Evaluation
Scenario
Response
Confirmation
59. Full Crisis Simulation (FCS) cycle
DEFINITION
IMPLEMENTATION
RESPONSE
EVALUATION
M
H
F
O
Stakeholders
Resilience
Development Team
Business
Resilience
Repository
Proposed
Scenario
Response
Scenario Design Team
Focus Area Community
Resilience
Development Team
GOV
Resilience
Development Team
Resilience
Development Team
Stakeholders
Focus Area Community
M
H
F
O
Disruptive
Scenario
Description
Reviewed
Scenario
Response
Confirmed
Scenario
Response
Futures
thinking
RDOS
Simulation
Review
Resilience
Strategy
comitee
63. Response Design Open Space (RDOS) cycle
FRAME
PROTOTYPE
OBSERVE
IDEATE
M
H
F
O
Business
Resilience
Repository
Focus Area Community
Resilience
Development Team
GOV
Resilience
Development Team
Scenario
Response
IMPLEMENT
OPEN THE SPACE & SWARM