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Building
Business Resilience
in Practice
A N G E L D I A Z - M A R O T O
What is the next big
thing after Agile?
Building Resilience is the new key factor
in any business strategy.
Adversity vs. Trauma
Choose ...
adversity or trauma.
Business resilience?
Business Resilience: the ability of a
Business to rapidly adapt and respond
to business disruptions, safeguard
people and assets, while maintaining
continuous business operations.
"If something happen, we
will figure out what to do."
Executive manager at a big bank - nov 2019
Futures thinking
Forecast
vs.
Prediction
vs.
Foresight
Forecast
Forecast
Time
Now
Prediction
Prediction
Time
Now
Foresight
Time
Now
Beneficial
Scenarios
Harmful
Scenarios
Projected future
Time
Now
Beneficial
Scenarios
Harmful
Scenarios
Extrapolated
Projected future
Probable
Time
Now
Beneficial
Scenarios
Harmful
Scenarios
Trends
Projected future
Plausible
Probable
Time
Now
Beneficial
Scenarios
Harmful
Scenarios
Present knowledge
Projected future
Plausible
Probable
Possible
Time
Now
Beneficial
Scenarios
Harmful
Scenarios
Future Knowledge
Projected future
Plausible
Preposterous
Probable
Possible
Time
Now
Beneficial
Scenarios
Harmful
Scenarios
Unthinkable
Projected future
Plausible
Preposterous
Probable
Possible
Time
Now
Desirable
Beneficial
Scenarios
Harmful
Scenarios
Value Judgements
Projected future
Plausible
Preposterous
Probable
Possible
Time
Now
Desirable
Beneficial
Scenarios
Harmful
Scenarios
JOSEPH VOROS, THE ‘FUTURES CONE’
Trends
Present knowledge
Future Knowledge
Unthinkable
Value Judgements
Extrapolated
Projected future
Plausible
Probable
Possible
Desirable
Standardization
Efficiency
Adaptability
Innovation
Projected future
Plausible
Probable
Possible
Desirable
Standardization
Efficiency
Adaptability
Innovation
Agile
Business Agility: the ability of a
business adapt quickly and with ease
to the changes in its context.
Contingency Planning
Business Resilience
Risk Management Plan
Business continuity plan
Time
Undesirable
Projected future
Plausible
Probable
Possible
Desirable
Standardization
Efficiency
Adaptability
Innovation
Disruptive innovation
Why now?
Business Resilience
Time
Disruptive innovation
New threats
Bigger impact
Frequent disruptive changes is the
new normal.
Agility is necessary, but
not enough
Quality
Agility
Resilience
Eficiency
Agile mindset is not enough,
we need Foresight mindset
A new ability
5 Steps to Build
Business Resilience
Consider a systemic
perspective
Dimensions of
Business Resilience
Market - market position, reputation, market
share, marketing, sales
M
H
F
O
Financial - finances, accounting,
administration, procurement, auditing, legal
Human Capital - organisational structure,
culture, governance, policies, talent
acquisition and retention
Operational - production, supply chain
management/ distribution/logistics
Prepare in advance
Run crisis simulations
Business Resilience and Disruptive Innovation Framework
DEFINITION
IMPLEMENTATION
RESPONSE
EVALUATION
M
H
F
O
Resilience
Development Team
Business
Resilience
Repository
DEFINITION
M
H
F
O
IMPACT ANALYSIS
Use Agile!
RESPONSE
Action plan
EVALUATION
Owner Impact
Action
Action
Owner Impact
Action
Action
Owner Impact
Action
Action
Owner Impact
Action
Action
Business Resilience Repository
Allies
Action
Allies
Action
Allies
Action
Allies
Action
Trigger
Trigger
Trigger
Trigger
Timing
Timing
Timing
Timing
Timing
Timing
Timing
Timing
Timing
Timing
Timing
Timing
IMPLEMENTATION
Activate new collaboration
structures and
governance strategies
Use the wisdom of crowds.
Enable cross-functional cross-
department and cross-organization
networks
Enable more decision makers
Shape a resilient culture
New Mindset
New level of responsibility:
To do whatever is in your
hand to ensure the continuity
of the business.
Grow leaders that build Resilience
Diversify your business
Large resilient organizations are
networks of inter-related and
diversified startup "farms".
Building Resilience is the new key factor
in any business strategy.
What to do now?
Run your first crisis
simulation.
Angel Diaz-Maroto Alvarez
www.dmagilecoaching.com
linkedin.com/in/adiazmaroto
Certified Scrum Trainer (CST),
Certified Enterprise Coach (CEC) &
Certified Agile Leadership Educator
(CALE) by the Scrum Alliance —
Professional Certified Coach by the
International Coach Federation.
Some of our customers
... And let me know how was it!

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Building business Resilience in Practice Agile Saturday Tallinn 2023 (1).pdf