With increasing number of Smartphone’s and smart devices used within the organizations, &lt Mobile device management (MDM)&lt has become a vital discipline for IT departments. IT people are putting their focus towards mobile device management support where they will manage the mobile devices. Mobile device management solutions offer the security to the enterprises with full control on them. With mobile device management solutions you can configure your devices over the air, implement the corporate policies, wipe or lock the whole device etc. Nowadays organizations need MDM solutions that fully manage and organize all the devices and applications. It helps to give the whole picture of the mobile environment. It also analyzes the whole report and find out the gaps to resolve it. It also helps to get the critical device information. An era of supervised device assortment is knocking at the door biding a farewell to era of fully company-owned devices. It is showing the new path to managed diversity which has a tiered support for employee-owned, consumer-class devices and is the currently the latest norm. Due to the increased trend towards the consumerization, IT leaders need to manage the complex mobile devices within the organization by implementing the MDM. This can be done by allocating responsibilities for the service, application and security of all these devices to the IT members. There is requirement of synchronization between security and operations in Mobile Device Management. To implement the Mobile Device Security the organizations make sure that device configurations match corporate policy. For instance they verify that whether devices are protected by a compliant password or can they wipe the information when circumstances demand. Due to the increasing complexity of the mobile devices there is requirement for group of people who can monitor and understand users’ demands for latest devices and the impact that new platforms have on applications. For this group of persons need to coordinate with security team. They should make the reports that how the platform changes and demands for mobile services affect the enterprise security. Now the organizations are shifting their focus from single-standard approach to controlling mobility to a more flexible approach known as managed diversity wherein the organizations need to support the diversity of mobile devices at workplace. This approach facilitates the IT leaders to maintain control over mobility and move towards the trend of bring-your-own-device programs. For this organizations need to take strategic step that support the both personally owned devices and business-specific devices.

1. Telecom Services and
Solution
www.kochartech.com
www.twitter.com/Kochartech
https://plus.google.com/113246920424155601998
http://www.linkedin.com/company/kochar-infotech-p-ltd
https://www.facebook.com/pages/Kochar-Tech/610083359021088

2. About Company
 KocharTech is a managed telecom delivery solution organization.
Our solution range is well diversified and offers a unique blend of
technology tools, knowledge base and delivery platforms. We strive
for excellence & accelerate value for partners with our unique
offerings.
 At KocharTech our business philosophy is to offer end-to-end
solutions to our customers. Our solutions are used by an extensive
list of global customers and partners spread across cross-section of
countries and vertical industries. The company increases data
usage, reduce support costs while managing the customer
experience of a highly fragmented ecosystem where
device, network and applications are owned and managed by
different stake holders.
 We have built our expertise by working in one of the largest and
challenging markets of the World.

3. Product And Services
DeviceMax
KnowMax
TestMax
LearnMax
RetailMax

4. DeviceMax
Mobile Device Management(MDM)
DeviceMax Mobile Device Management offers end to
end security, enterprise grade service and support to
various mobile devices across all major platforms like
Android, Blackberry and iOS. This SaaS based tool helps
in securing proprietary data on mobile devices and
reduce configuration costs without losing mobility of the
device. An integrated cloud based solution, DeviceMax
MDM provides protection to corporate Smartphones and
Tablets, all from a single console.

5. Features of Mobile Device Management
 Configuration Management- Configures Access
Points, Email, Wifi, Browser Bookmarks.
 Remote Monitoring- Remote Diagnostics , Remote
Access, Device Performance.
 Security Management- Remote
Lock, Wipe, Backup, Restore, SD Card Blocking.
 Application Management- Application
Tracking, Install, Remove, Update, Configure.
 Command Center/ BI engine- Centralized command
centre for bulk operations and data analysis.

6. MDM Solutions For Telco's
Mobile Application Management
DeviceMax Over The Air(OTA)
DeviceMax Remote
DeviceMax Selfcare

7. Mobile Application Management
 The expense of running mobile devices does not stop at
purchase. It needs to be maintained-hardware needs
proper maintenance, software applications needs to be
properly deployed and managed. It's an intensive task with
variety of applications required for different departments
and users. The development of business-critical software
keeps creating a continuous requirement to install, modify
and upgrade applications throughout the enterprise.
 DeviceMax Application Management offers an automatic
deployment and control of applications on the mobile
devices.

8. DeviceMax- OTA
DeviceMax gives Telcos a highly functional and efficient
interface. It simplifies device configuration issues, give
real time over the air (OTA) control and management of
all components of wireless data network –
devices, applications, network, users.
DeviceMax brings intelligence to device management
with advanced features that allows Telcos and MVNOs to
configure over the air subscribers handsets for data
services.
What makes us stand out of the crowd, is that we
support Chinese/Gray market handsets, whose IMEI
numbers are not recognized by Device Managers.

9. DeviceMax OTA capabilities
Remote configuration of devices
Remote device diagnostics
Detect wrong settings
Manage software applications
Deliver firmware updates

10. DeviceMax- Remote
DeviceMax Remote Mobile Diagnostic tool provides a diagnostic
control panel which displays device information and provides agent
with an ability to chat with the user at the other end. With the help
of this control panel, files can also be shared making it more helpful
for the end user. This creates a chance of deploying the software in
the device and removing any harmful files or a folder. The device
and the version of operating system can also be updated with this
tool, making it a hassle free experience for the customer. Since both
agent and the customer can chat, help desk agent can easily explain
the functionality of the device.
Our Remote Mobile Diagnostic tool helps in keeping the devices up
and running more optimally, lowering the cost by centralizing the
help desk for the device related issues. This tool will provide them
with an opportunity to control device at their end so that the
troubleshooting can be done to fix issues remotely.

11. DeviceMax- Self Care
DeviceMax has introduced a Self-Care Application that gets
incorporated easily in the handset. However, it needs to be installed
in the handset by the customer. This self-care application has been
developed so that the users can resolve their problem
themselves, rather than calling the help-desk for the basic queries.
The customer can still call the contact center, in case the problem
persists.
The main feature of this application is that there is no need to press
any button for its launch as it is synchronized with the Operator's
helpline number. As soon as this application is launched, the call will
disconnect automatically. This application makes device a dynamic
one stop shop for managing the internet service like:
activation/deactivation of a particular service, ringtone, request for
OTA, test the existing configuration settings and checks the handset
specific details like: IMEI, IMSI, OS Version, Operator etc.

12. DeviceMax Device Management
Architecture
DeviceMax is a cloud based; flexible business
model driven MDM approach for unique
mobility requirements of the Enterprise. The
DeviceMax Mobile Device Management
(MDM) platform is a central repository that
gives Enterprise IT and employees the visibility
as well as control over the mobility life cycle.

13. DeviceMax Process Flow
DeviceMax server is installed at the Kochar
data center.
DeviceMax client is downloaded and installed
on the company's Smartphone's or Tablets .
Security policy of the Enterprises is applied
remotely on the device.
The Enterprise IT team accesses advanced
device management features through the
single web based console.