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The Revolution of Video Customer Engagement
Inventia Srl © 2015 All rights reserved - www.inventia.biz
Via Privata Fontanesi 4, 20146 Milano (MI) - Italy
Tel +39 02 36696490/1/2- info@inventia.biz
INVENTIA CONNECTTM
Advanced self-adaptive and clientless
WebRTC Video Communication cross-
platform for cross-channels, ie Video
Kiosks, Video Stations, Totems, Mobile,
Web
FASTTM
Complete portfolio of Indoor Outdoor
Video Kiosks, Video Stations, Totems,
completely customable
MAIN SERVICES
On Premise – Cloud SaaS Video
Customer Engagement, Video CRM,
Video BPM, Video Call Center,
Documents and Contents Sharing,
Documents Acquisition, Printing,
Video Recording, Digital Signage,
Cash Recycling, ATM, Payments, Card
– Badge - SIM Dispensing, 1D Barcode
and 2D QRcode Reading, NFC – RFID
Proximity, Scanning, Mobile Video
Chat, Web Video Chat, Digital
Signature, Electronic Signature,
Customers / Markets / Behavioural
Analysis
MAIN CUSTOMERS SEGMENTS
Banks, Public Administrations, Retails,
Stores, Shops, Telco/Mobile Stores,
Utilities, Hospitality, Tourism, Events
In a context of constant
technological development and
digitization, Inventia the innovative
2012 Startup in constant growth and
2015 Gartner Cool Vendor, presents
Inventia ConnectTM
, a cross-
platform over cross-channels over
any broadband connectivity, for
Video Customer Engagement.
A Remote Agent via Operator
Console, can fully assist a Customer
in any CRM BPM process as
promotions, sales, transactions,
administration, total control of the
devices in the terminal, through
real-time remote controls and video
communication over any channel.
It’s possible to start, stop, pause and
then restart the process at different
times over any other channel,
including Video Kiosks, Video
Stations, Totems, Digital Signage,
ATMs, Mobile, Web, SmartTV, Smart
Watch, Legacies.
The point of services with Video
Agent can be a Video Desk, Video
Counter, Video Reception, Video
Concierge, Virtual Branch, Virtual
Shop, Virtual Store, Virtual
Consultant.
Inventia ConnectTM
is a WebRTC
based self-adaptive and clientless
Video Communication platform,
offered as On Premise and SaaS
with different models and SLAs.
Thanks to an advanced integration
between video communication and
mechatronics, the platform is able
to perform in the terminal,
documents and contents sharing,
biometric identification, informative
and promotion digital signage,
payments, purchasing, thermal and
laser printing, scanning, documents
acquisition by optical cam, 1D
Barcode and 2D QRcode reading,
Cards – Badges – SIMs dispensing,
NFC - RFID proximity sensors, cash
recycling machines, ATM,
broadband connectivity by Eth –
WiFi – 3G/4G Internet Routing, at a
fraction of the cost compared to
the human presence.
The fully customable video assisted
Kiosks, enables a sharp cut in costs
for remote services, with a rapid
deployment in points turnout
otherwise extremely expensive as
infrastructures and staff presence.
It's demonstrated that the relational
and emotional engagement of the
customers, significantly increases
the loyalty and sales from 22 to 44%.
FROM SELF-SERVICE TO
PERSONAL HUMAN RELATIONSHIPSolutions and Services
INVENTIA CONNECTTM
SUITE
Connect Console
Connect Server
On Premise or SaaS
Connect Video
Connect Active
Connect Mobile
Connect Kiosk
Connect Web
FASTTM
Fast SHOP
Fast TELECOM
Fast BRANCH
Fast DESK
(standard)
Steel, Aluminium
40” Full HD Screen
15” – 18” Touch screen
Directional Audio System
PC Intel i5 4 GB RAM
Windows 7
Fast GetTM
IP Cam
Full HD Webcam
Main Options
Cash Recycler Machine,
Electronic Payment PAD
POS, Laser or Thermal
Printers, SIM – Card – Badges
Dispensers, Barcode /
QRcode Readers, NFC –
RFID Proximity Sensors,
Digital and Electronic
Signature, Eth – WiFi - Mobile
Internet Router
Sales, Distributions,
Integrations
• Distributors
• Resellers
• System Integrators
• OEM, White Label
• Royalty for
Manufacturers
• SDK API Mobile iOS –
Android for Developers
Inventia ConnectTM - Anyhow, Anywhere, Anytime
FastTM - Fast SHOP Street Commerce, Fast TELECOM, Fast BRANCH
Fast DESK Video Station - Remote Banker, Remote Insurance
Agent, Remote Teller and Cashier
Video Assistance - Reservations - Shopping - Tele Pharmacist -
Tele Medical - Fidelity and Informative Points for Large-scale
retail channels
Fast TABLET Totems – Low cost point for Promotion and Assistance
Fast COMPACT - General Purpose
Fast MINI
Fast COMPACT
(standard)
Plastic Resins, Steel
21” – 15” Full HD
Touchscreen
Directional Audio System
PC Intel i5 4 GB RAM
Windows 7
Fast GetTM
IP Cam
Full HD Webcam
Magnetic Cards Reader or
Thermal Printer
Options
Cash Recycler Machine,
Electronic Payment PAD
POS, Laser or Thermal
Printers, SIM – Card – Badges
Dispensers, Barcode /
QRcode Readers, NFC –
RFID Proximity Sensors,
Digital and Electronic
Signature, Eth – WiFi - Mobile
Internet Router
Fast TABLET
Totem 1
iPad 2/3/4 compatible
Totem 2
iPad 2/3/4/Air compatible
Samsung Galaxy Tab 10.1
compatible
Totem 3
iPad 2/3/4/Air compatible
Samsung Galaxy Tab 10.1
compatible
Fast MINI – Video Desk, Video Concierge, Video Reception

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INVENTIA VIDEO KIOSKS AND VIDEO ENGAGEMENT SOLUTIONS

  • 1. The Revolution of Video Customer Engagement Inventia Srl © 2015 All rights reserved - www.inventia.biz Via Privata Fontanesi 4, 20146 Milano (MI) - Italy Tel +39 02 36696490/1/2- info@inventia.biz INVENTIA CONNECTTM Advanced self-adaptive and clientless WebRTC Video Communication cross- platform for cross-channels, ie Video Kiosks, Video Stations, Totems, Mobile, Web FASTTM Complete portfolio of Indoor Outdoor Video Kiosks, Video Stations, Totems, completely customable MAIN SERVICES On Premise – Cloud SaaS Video Customer Engagement, Video CRM, Video BPM, Video Call Center, Documents and Contents Sharing, Documents Acquisition, Printing, Video Recording, Digital Signage, Cash Recycling, ATM, Payments, Card – Badge - SIM Dispensing, 1D Barcode and 2D QRcode Reading, NFC – RFID Proximity, Scanning, Mobile Video Chat, Web Video Chat, Digital Signature, Electronic Signature, Customers / Markets / Behavioural Analysis MAIN CUSTOMERS SEGMENTS Banks, Public Administrations, Retails, Stores, Shops, Telco/Mobile Stores, Utilities, Hospitality, Tourism, Events In a context of constant technological development and digitization, Inventia the innovative 2012 Startup in constant growth and 2015 Gartner Cool Vendor, presents Inventia ConnectTM , a cross- platform over cross-channels over any broadband connectivity, for Video Customer Engagement. A Remote Agent via Operator Console, can fully assist a Customer in any CRM BPM process as promotions, sales, transactions, administration, total control of the devices in the terminal, through real-time remote controls and video communication over any channel. It’s possible to start, stop, pause and then restart the process at different times over any other channel, including Video Kiosks, Video Stations, Totems, Digital Signage, ATMs, Mobile, Web, SmartTV, Smart Watch, Legacies. The point of services with Video Agent can be a Video Desk, Video Counter, Video Reception, Video Concierge, Virtual Branch, Virtual Shop, Virtual Store, Virtual Consultant. Inventia ConnectTM is a WebRTC based self-adaptive and clientless Video Communication platform, offered as On Premise and SaaS with different models and SLAs. Thanks to an advanced integration between video communication and mechatronics, the platform is able to perform in the terminal, documents and contents sharing, biometric identification, informative and promotion digital signage, payments, purchasing, thermal and laser printing, scanning, documents acquisition by optical cam, 1D Barcode and 2D QRcode reading, Cards – Badges – SIMs dispensing, NFC - RFID proximity sensors, cash recycling machines, ATM, broadband connectivity by Eth – WiFi – 3G/4G Internet Routing, at a fraction of the cost compared to the human presence. The fully customable video assisted Kiosks, enables a sharp cut in costs for remote services, with a rapid deployment in points turnout otherwise extremely expensive as infrastructures and staff presence. It's demonstrated that the relational and emotional engagement of the customers, significantly increases the loyalty and sales from 22 to 44%. FROM SELF-SERVICE TO PERSONAL HUMAN RELATIONSHIPSolutions and Services
  • 2. INVENTIA CONNECTTM SUITE Connect Console Connect Server On Premise or SaaS Connect Video Connect Active Connect Mobile Connect Kiosk Connect Web FASTTM Fast SHOP Fast TELECOM Fast BRANCH Fast DESK (standard) Steel, Aluminium 40” Full HD Screen 15” – 18” Touch screen Directional Audio System PC Intel i5 4 GB RAM Windows 7 Fast GetTM IP Cam Full HD Webcam Main Options Cash Recycler Machine, Electronic Payment PAD POS, Laser or Thermal Printers, SIM – Card – Badges Dispensers, Barcode / QRcode Readers, NFC – RFID Proximity Sensors, Digital and Electronic Signature, Eth – WiFi - Mobile Internet Router Sales, Distributions, Integrations • Distributors • Resellers • System Integrators • OEM, White Label • Royalty for Manufacturers • SDK API Mobile iOS – Android for Developers Inventia ConnectTM - Anyhow, Anywhere, Anytime FastTM - Fast SHOP Street Commerce, Fast TELECOM, Fast BRANCH Fast DESK Video Station - Remote Banker, Remote Insurance Agent, Remote Teller and Cashier
  • 3. Video Assistance - Reservations - Shopping - Tele Pharmacist - Tele Medical - Fidelity and Informative Points for Large-scale retail channels Fast TABLET Totems – Low cost point for Promotion and Assistance Fast COMPACT - General Purpose Fast MINI Fast COMPACT (standard) Plastic Resins, Steel 21” – 15” Full HD Touchscreen Directional Audio System PC Intel i5 4 GB RAM Windows 7 Fast GetTM IP Cam Full HD Webcam Magnetic Cards Reader or Thermal Printer Options Cash Recycler Machine, Electronic Payment PAD POS, Laser or Thermal Printers, SIM – Card – Badges Dispensers, Barcode / QRcode Readers, NFC – RFID Proximity Sensors, Digital and Electronic Signature, Eth – WiFi - Mobile Internet Router Fast TABLET Totem 1 iPad 2/3/4 compatible Totem 2 iPad 2/3/4/Air compatible Samsung Galaxy Tab 10.1 compatible Totem 3 iPad 2/3/4/Air compatible Samsung Galaxy Tab 10.1 compatible Fast MINI – Video Desk, Video Concierge, Video Reception