1. The document discusses Austin Energy's plans to build a smart grid by transforming its systems with an enterprise architecture approach and implementing advanced metering infrastructure. 2. It will feed real-time meter and asset data into its customer information system to enable new demand response and time-of-use billing programs. 3. This data will also feed into outage management, asset management, and distribution management systems to improve operations and planning.

1. Building The Smart Grid
Andres Carvallo, CIO
Austin Energy
January 2008
© 2003 - 2008 Austin Energy 1
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2. Agenda
•The Future Utility
•About Austin Energy
•IT at Austin Energy
•How?
•Summary
© 2003 - 2008 Austin Energy 2
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3. The Future Utility
Current
•
Partial Control
• Integrated
Not
• Optimized
Not
• Interactive
Not
• Self-Healing
No
•
Utility Focus
Future
•
More Secure
•
Total Control
•
Integrated
•
Optimized
•
Interactive
•
Self-Healing
•
Customer Focus
© 2003 - 2008 Austin Energy 3
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4. About Austin Energy
•10th largest public power utility in the USA
•Over $1.2 billion in annual revenues
•Servicing almost 380,000 premises representing
around 41,000 businesses and 1 million
consumers
•Leader in conservation and renewable energy
•Leader in the use and management of
distributed generation
•Leader in using the best IT solutions to deliver a
fully-integrated and self-healing utility
© 2003 - 2008 Austin Energy 4
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5. IT at Austin Energy
• 100 projects per year
• 400,000 meters, 150 enterprise apps, 300 servers, 1500
PCs/laptops, 5,000 sensors, 70,000 thermostats
• Monitoring around 210,000 devices in real-time today.
Soon to be 500,000 devices by Jan09 and 750k devices
by Jun09.
• 500 sq miles of fiber network, 1 voice circuit network, 3
wireless data networks
• Over 150,000 calls per month
• 10 terabytes of real-time data per month today. 100
terabytes by Jan08 and 300 terabytes by Jun09.
• 500k billing transactions per month
• $1 billion in hedging transactions per year
• $3.5 billion in assets
© 2003 - 2008 Austin Energy 5
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6. Old Challenge: Legacy, No trust, etc.
Risk Mgmt. REIP
QSE
TimeSheets
FSA
CRM
Magic ED3
SmallWorld
AFS2 IMS
FeederAll
Oracle MMS PowerOn
SCADA
Storms EMS
Avantis
CIS
DataOne
eCOMBS
MS Office
PIAC
EBPP Professional
Asset
Banner
Complex Management
Billing
© 2003 - 2008 Austin Energy 6
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7. New Goal: Energy SOA
Corporate
Legal
Regulatory Affairs Budgeting and Accounting
Human Resources
EH&S Financial Management
DSM Treasury Management
Executive Dashboard / Portals / Web Services
Risk Management Controlling
Asset Management Regulatory Accounting
Workflow / Business Intelligence / DWs / DBs
Contract Management
Purchasing
GenCo RepCo
TransCo & DisCo
EMS / SCADA DMS
GMS QSE/ Trading
Distribution Automation
Distributed Control Sys Load Balancing
Emissions Mgmt Sys Call Center
CRM / Billing
Lab Mgmt Sys
Metering Data Management
Materials Mgmt / Asset Mgmt / Facilities Mgmt / GIS Clean Energy Programs
Value-Added Services
CAD / CAE Applications and Tools
Work Management
Portfolio Management / Project Management
PDAs / Smartphones / PCs / Servers / IT Management System / Email / MS Office / App Servers
Voice and Data Networks (Wired / Wireless)
© 2003 - 2008 Austin Energy 7
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8. Inside Look at The Energy SOA
•Business Process Architecture
–Generation Management, SCADA/EMS, QSE
andTrading Systems, Outage Management,
Distribution Management, Planning and Engineering,
Design Tools, Workforce Management, Revenue
Management, Billing, Customer Service, Compliance
and Reporting
•Data and MetaData Architecture
–Taxonomy, Registry, GIS, MDMS, AMS, IMS, MMS
•Application Integration Architecture
–ESB, CIM, Registry, Web Services, Composite Apps,
Portals
•Infrastructure Architecture
–PCs, Mobile Devices, Servers, Storage, Network
–Security, Disaster Recovery and Business Continuity
© 2003 - 2008 Austin Energy 8
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9. New Standalone Dashboards
© 2003 - 2008 Austin Energy 9
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10. New Integrated Dashboards
© 2003 - 2008 Austin Energy 10
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11. New Smart Grid
Industrial Customer
Generation
Fleet
Residential
Customer
Transmission
System
Distribution
Substation
“On-Demand”
Response
Transmission Distribution
Substation System
Information Bus
Energy Bus
Distribution
Pervasive/Wireless Bus
Control Center
Embedded Line/Premise Mobile Field
Sensors
ISO/RTO Force
Electric/Gas/Water Meters
Embedded Asset Sensors © 2003 - 2008 Austin Energy 11
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12. New Smart Home
Contact
Account
Load Control
Premise
End
User
AMI
Outage
Operations
Management
System
Circuit
Web Usage
Display
Distribution
Operations
Data
Network
Network
In-Home Display
Center
Program
Smart Thermostat
Management
Plug-in Firewall
Other Smart
Hybrid
Appliances
Billing and
Customer
Electric Meter
Service
Field Technician
Network Module
Electric Service Point
© 2003 - 2008 Austin Energy 12
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13. New Integrated Applications
Program Impact: Enhancements and Additions
Applications More Data
Remote Outage Detection
AMI Interval Meter Reads
Eliminate From Manual Reads
Load Profiles
Offer New Energy Mgmt Services
Demand Usage
Power Quality
Demand Response
Conservation
Remote Load Shedding
Curtailment Status
Remote Load as a Resource
Chiller Flow Data
TOU Rates
Critical Peak Pricing
Remote Outage Notification
Customer
Billing Consolidation
Care Outage Status
Trouble Account Management
Off-Cycle Reads
Offer New Customer Loyalty Programs
Theft Detection
Distribution / Remote Asset Management Tracking
Substation Outage Status Mobile Mapping
Circuit Status
Automation Reliability Enhancement / Outage Recovery
Substation Power
Better Distribution Planning
Quality
Automated Controls
Security Video Surveillance Remote Asset Protection
And Valued And Valued Added
Homeland Security
Services
Added Services Internet and VOIP
© 2003 - 2008 Austin Energy 13
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14. New Benefits
For Customers
•Faster notification and restoration times from outages
•Receive usage information to better understand and
manage their bills, and ability to participate in energy
efficiency and demand response programs
•Reduced inconvenience by no longer needing to unlock
gates and tie up dogs for meter reads
•Improvements in timeliness and accuracy of billing, fewer
estimated bills
•Remote service turn-on and shut-off
•Customer can call Utility Customer Service for real-time
meter read or via data on in-home display/portal
•Customer can manage DSM appliances via portal
•Ability to participate in other tariff options
© 2003 - 2008 Austin Energy 14
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15. For Benefits
For Utilities
•Reduced operating costs (less truck rolls)
•Improved outage management –ability to quickly
determine if power is off or on
•Reduced number of delayed and estimated bills
•Reduced energy theft
•Lower procurement costs
•Improves Load Profiler
•Improves Distribution Load Management and Planning
•Greater Historical Load and Usage Data
•Better Asset Management and Maintenance
•Time-Of-Use Pricing, pre-paid, and flat bill programs
•Reduces need for additional generation and transmission
capacity
•Supports any P Cs
U ’price-responsive tariff requirements
© 2003 - 2008 Austin Energy 15
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16. Summary: Building The Smart Grid
1. Lead transformation with
Enterprise Architecture
2. Follow with AMI program to
reach every meter and key
assets while deploying
service area network
3. Feed CIS to enable new
DSM/DR programs and
billing rates (TOU, Net,
Prepay, etc)
4. Feed OMS, GIS, and
AMS/MMS.
5. Feed SCADA/EMS and
Planning Tools as needed
and/or feed new Distribution
Management System.
© 2003 - 2008 Austin Energy 16
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17. Many Challenges to Solve
•Lots of culture / adversity to change challenges
•Accelerate Open Standards Availability from
Engineering Apps (CIM, OpenAMI, others)
•Better SOA integration needed with GIS, OMS,
SCADA/EMS, MDMS, IED (sensors).
•Better BI from Relational and Real-Time
Databases to help Self-Healing functions
•IP-based Field RTUs
•Open SCADA and IP integration
•Missing standards for smart home controls
•Distributed Generation to Grid Controls
–Vehicle to Grid Controls
© 2003 - 2008 Austin Energy 17
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18. Any Questions???
Andres.carvallo@austinenergy.com
http://www.ciomaster.com/
Tel. (512) 322-6401
© 2003 - 2008 Austin Energy 18
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