User Experience Design, when applied to vital services and social causes, can change the world. In this talk, I discuss two key UX methods, prototyping and participatory design, that could be used to solve major social problems.
4. UX =
The art / science of
understanding and empathizing
with users in order to solve their
problems with as little fuss and
as much joy as possible.
User Experience Design for Social Good
@andreplaut
12. VISUAL DESIGN BRANDING INTERVIEWING
SITEMAPS NAVIGATION
PROTOTYPING
USABILITY TESTING BRAINSTORMING SEARCH
MENTAL MODELS USER FLOWS PERSONAS
MOBILE USER INTERFACES SERVICE DESIGN
PARTICIPATORY DESIGN INTERACTION DESIGN
INFORMATION ARCHITECTURE WIREFRAMES
CONTEXTUAL INQUIRY COMPETITIVE ANALYSIS
CARDSORTING USER RESEARCH SKETCHING
User Experience Design for Social Good
@andreplaut
13. VISUAL DESIGN BRANDING INTERVIEWING
SITEMAPS NAVIGATION
PROTOTYPING
USABILITY TESTING BRAINSTORMING SEARCH
MENTAL MODELS USER FLOWS PERSONAS
MOBILE USER INTERFACES SERVICE DESIGN
PARTICIPATORY DESIGN INTERACTION DESIGN
INFORMATION ARCHITECTURE WIREFRAMES
CONTEXTUAL INQUIRY COMPETITIVE ANALYSIS
CARDSORTING USER RESEARCH SKETCHING
User Experience Design for Social Good
@andreplaut
15. PARTICIPATORY
DESIGN
A user-centered design
approach that seeks to
involve all stakeholders in
the development and
discovery process in order
to better create a product
that meets their needs.
User Experience Design for Social Good
@andreplaut
23. PROTOTYPING
To create an early sample,
model, or representative
outcome in order to test a
concept and learn from the
results. Greek for primitive
form.
User Experience Design for Social Good
@andreplaut
25. PROTOTYPES
CAN BE MADE OF
EXPERIENCES
PEN & PAPER
RAW MATERIALS
User Experience Design for Social Good
@andreplaut
26. PROTOTYPES
CAN BE MADE OF
EXPERIENCES
PEN & PAPER
RAW MATERIALS
User Experience Design for Social Good
@andreplaut
27. PROTOTYPES
CAN BE MADE OF
EXPERIENCES
PEN & PAPER
RAW MATERIALS
User Experience Design for Social Good
@andreplaut
28. WHAT QUESTIONS DO YOU
WANT ANSWERED?
Does my
product or
service actually
meet my user’s
needs?
Are my users
actually able to
use my
product or
service?
Do any of my
users actually
want to use my
product or
service?
UTILITY
USABILITY
DESIRABILITY
User Experience Design for Social Good
@andreplaut
29. PROTOTYPING IS ALL
ABOUT TESTING YOUR
ASSUMPTIONS WITH
REAL USERS.
User Experience Design for Social Good
@andreplaut
31. HOW COULD YOU
APPLY THESE METHODS
TO CREATE A BETTER
USER EXPERIENCE?
User Experience Design for Social Good
@andreplaut
32. HOW COULD YOU
APPLY THESE METHODS
TO CREATE A BETTER
HUMAN EXPERIENCE?
User Experience Design for Social Good
@andreplaut
33. THANK YOU.
KEEP THE CONVERSATION GOING
@andreplaut
andreplaut@gmail.com
User Experience Design for Social Good
@andreplaut
34. CREDITS
WHAT IS UX?
http://www.jianart.com/what-is-ux-design/
ELEMENTAL SANTIAGO HOUSING PROJECT
http://archrecord.construction.com/features/humanitariandesign/Latin-America/images/Lo-Barnechea-Main.jpg
“I USED GOOGLE GLASS: THE FUTURE, BUT WITH MONTHLY UPDATES” BY THE VERGE
http://www.theverge.com/2013/2/22/4013406/i-used-google-glass-its-the-future-with-monthly-updates
GAMESTORMING: BODYSTORMING
http://www.gogamestorm.com/?p=344
PROTOTYPING: ZURB UNIVERSITY
http://zurb.com/word/prototyping
User Experience Design for Social Good
@andreplaut