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Marketing
Buyer trends
                                             Demand for Service & Consultation
                                             increases in times of economic crisis

                                               • Offers with an inflexible pricing
                                               • Multiple devices
                                               • Need for individual assistance




  Rising acceptance for mobile devices

  • Shift of activity to cell phones
  • Range of devices allows the use in a
    broad range of applications
  • Aversion to technology on the decline
  • Cause of Friction: TCO of mobile usage

Source: Telecom Handel, June 2009
     18.07.2012
Supplier Trends
                                             Aggregation of the Integrators

                                               • Big players extending their offers
                                                   •T-Systems
                                                   •Vodafone/Arcor
                                                   •Avaya & Partners




Expanding on PBX Leasing Models
  • Shift of activity to cell phones
  • Range of devices allows the use in a
    broad range of applications
  • Aversion to technology on the decline
  • Cause of Friction: TCO of mobile usage
  Source: Telecom Handel, June 2009
       18.07.2012
Regional TelCo Providers on the rise
                   PBX            PBX with Mobile    IP-Centrex     IP-Centrex/VoIP
                   7,7 Mio EUR    Integration        4,3 Mio EUR    31,9 Mio EUR
                                  100 Mio EUR




                                                                                          Provider
                                                                                      Core B2B Business
                                                                                      B2B Market share




                  Hosted PBX     Broadband Cable    PBXs           PBXs
                  72,8 Mio EUR   4,4 Mio EUR        25 Mio EUR     7,8 Mio EUR
Source: Telecom Handel, July 2009; Desk Research July 2009
     18.07.2012
How to look at competition (price)


     Low-end providers                            High-end providers




                                                  Benefits: huge functionality, PBX
     Benefits: TCO, simple PBX
                                                      portfolio, high degree of
                                                      integration, interfaces,
                                                      capacity for large
                                                      projects

     Problems: Look & feel devices                Problems: Integration not seemless,
                                                       redundancy not a
                          limited functionality
                                                       standard feature
                                                  Conclusion:          OnePhone as a
     Conclusion:           OnePhone superior         simpler,                   but
        in     functionality & simplicity,           more functional
  18.07.2012 usage of common GSM
How to look at competition (industry specialization)


Medical                          Government                         Finance




                                 Benefits: Strong standing          Benefits: Huge, complex
Benefits: Integrated alarm
                                     from acquisition of                security measures
         solution, Siemens
                                     Tenovis                            in place
         entry through own
         medical devices
Problems: High invest for such   Problems: -                        Problems: -
       solution


Conclusion:                      Conclusion:                        Conclusion:
OnePhone Alarm solution in       Lower standing for OnePhone,
the pipeline                     receiving security & quality
   18.07.2012                    certificates will raise OP as an
How to look at competition (entry)


Medical Devices                      Network Provider




                                     Cisco uses there strong
Siemens is a provider
                                     position in the network
of medical devices and
                                     market to promote
appliances.
                                     themselves as a PBXer.
From there position of trust
                                     An easy expansion of existing
in the healthcare industry
                                     Cisco hardware eases adding
they enter the PBX market.
                                     this service.
                                     Implications:
Implications:                        - Cisco has no reliable PBX
-Compatibility                       solution
-Reliability crucial
   18.07.2012

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Op presentation

  • 2. Buyer trends Demand for Service & Consultation increases in times of economic crisis • Offers with an inflexible pricing • Multiple devices • Need for individual assistance Rising acceptance for mobile devices • Shift of activity to cell phones • Range of devices allows the use in a broad range of applications • Aversion to technology on the decline • Cause of Friction: TCO of mobile usage Source: Telecom Handel, June 2009 18.07.2012
  • 3. Supplier Trends Aggregation of the Integrators • Big players extending their offers •T-Systems •Vodafone/Arcor •Avaya & Partners Expanding on PBX Leasing Models • Shift of activity to cell phones • Range of devices allows the use in a broad range of applications • Aversion to technology on the decline • Cause of Friction: TCO of mobile usage Source: Telecom Handel, June 2009 18.07.2012
  • 4. Regional TelCo Providers on the rise PBX PBX with Mobile IP-Centrex IP-Centrex/VoIP 7,7 Mio EUR Integration 4,3 Mio EUR 31,9 Mio EUR 100 Mio EUR Provider Core B2B Business B2B Market share Hosted PBX Broadband Cable PBXs PBXs 72,8 Mio EUR 4,4 Mio EUR 25 Mio EUR 7,8 Mio EUR Source: Telecom Handel, July 2009; Desk Research July 2009 18.07.2012
  • 5. How to look at competition (price) Low-end providers High-end providers Benefits: huge functionality, PBX Benefits: TCO, simple PBX portfolio, high degree of integration, interfaces, capacity for large projects Problems: Look & feel devices Problems: Integration not seemless, redundancy not a limited functionality standard feature Conclusion: OnePhone as a Conclusion: OnePhone superior simpler, but in functionality & simplicity, more functional 18.07.2012 usage of common GSM
  • 6. How to look at competition (industry specialization) Medical Government Finance Benefits: Strong standing Benefits: Huge, complex Benefits: Integrated alarm from acquisition of security measures solution, Siemens Tenovis in place entry through own medical devices Problems: High invest for such Problems: - Problems: - solution Conclusion: Conclusion: Conclusion: OnePhone Alarm solution in Lower standing for OnePhone, the pipeline receiving security & quality 18.07.2012 certificates will raise OP as an
  • 7. How to look at competition (entry) Medical Devices Network Provider Cisco uses there strong Siemens is a provider position in the network of medical devices and market to promote appliances. themselves as a PBXer. From there position of trust An easy expansion of existing in the healthcare industry Cisco hardware eases adding they enter the PBX market. this service. Implications: Implications: - Cisco has no reliable PBX -Compatibility solution -Reliability crucial 18.07.2012