1. Quality Consulting
Business Analysis
Skill Development Program
Adaptive Processes Consulting
Be with the Best!
www.AdaptiveProcesses.com
An ISO 9001:2008 Certified Company

2. Quality Consulting
© Adaptive Processes Consulting Experience World Class Processes! 2
How is your experience with your
current Business analysis performance?
 Are your Business Analysts able to
gather requirements right first time?
 Do your clients trust your business
analysts to succeed in their business?
 Are your business analysts prepared
to face the clients with required skills,
tools and competencies?
 Are there struggle between Clients,
BAs and technical teams?
If any of the answer(s) is No, you can benefit
significantly from Adaptive in strengthening
business analysis practice.

3. Quality Consulting
© Adaptive Processes Consulting Be with the Best! 3
Why develop your BA competency?
 In a study of 3,000
companies, researchers at the
University of Pennsylvania found
that spending 10% of revenue on
capital improvements boosts
productivity by 3.9%, but a similar
investment in developing human
capital increases productivity by
8.5% - more than twice as much.
 People are the most critical
resource for knowledge driven
organizations.
 Better skills means better
productivity and better client
satisfaction – hence better business
results.
People
Partners
Technology
Process
4 Pillars of business

4. Quality Consulting
Can’t we learn on our own?
• A structured learning environment enhances learning process by a
factor of 10
• Reduces effort of learning by at least 5 times
• Participants learn from faculty as well as from each other
• Faculty has 12+ years experience in business analysis in multi-
country and multi-cultural environment – North America, Asia,
Europe - in several top-notch organizations such as IBM, Infosys,
PwC, iGate etc.
• Provides an opportunity to verify if the organization manages
business analysis activity in a similar manner or not
• Opportunity to learn and share best practices that may be hidden
inside the organization itself
• Many techniques developed which are from practical experience
© Adaptive Processes Consulting Experience World Class Processes! 4

5. Quality Consulting
Be with the Best! 5
Quotable quotes…..
• Learning is not
compulsory….neither is survival
- Edward Deming
• Losing market share, losing
confidence of customers, or
going out of business are not
punishments of God – they are
usually the results of an inability
to change and improve the way
things get done.
(c) Adaptive Processes

6. Quality Consulting
Be with the Best! 6
Business Scenario
Competitive than ever before
Innovations at break neck speed
Demand for high Quality personnel increasing day by
day
Shorter time to market
Success lies in being an “And” company rather than
“Or” company
(c) Adaptive Processes

7. Quality Consulting
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Initiation
• Planning
• Competency
definition
• Curriculum
development
• Pilot run
Intermediate
• Program
delivery
• Review and
improvement
Advanced
• Program
delivery
• Review and
improvement
Expert
• Program
delivery
• Review and
improvement
Adaptive BA Skill development Approach

8. Quality Consulting
Initiation and Planning
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Competency
definition
Curriculum
development
Pilot
Program
delivery
Assessment
and feedback
Improve
program

9. Quality Consulting
Intermediate
Advanced
Expert
Business
Success
9Be with the Best!(c) Adaptive Processes
Continuous skill enhancement
– Multi Phased Approach
Intermediate Level
• Thorough knowledge
of BA processes
• Knowledge of BA
tools
• Assist practicing Bas
• Proficient in
requirements
documentation
• Internal certification
Advanced Level
• Perform BA activities independently
• Sound knowledge of modeling
techniques and tools
• Manage clients
• CCBA certified
Expert Level
• Mentor other BAs
• Proficient in modeling techniques
and tools
• Proficient in client management
• CBAP certified

10. Quality Consulting
Plan
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Activity Week Responsibility Estimated Effort
(In Person Days)
Start End Primary Secondary Adaptive Client
Plan for the initiative 1 8 Adaptive Client
Identify BA competencies 1 1 Client Adaptive 1 2
Develop curriculum 2 3 Adaptive Client 5 1
Review curriculum 3 3 Client Adaptive 1 1
Update curriculum 3 3 Adaptive Client 2 0
Deliver pilot program(s) 4 4 Adaptive Client 3 3
Review pilot program 5 5 Client Adaptive 1 1
Update curriculum 6 6 Adaptive Client 2 0
Expert 7 52 Client Adaptive
Coach BAs once a month 7 52 Adaptive Client 1 day per month per
batch
Off-line support 7 52 Adaptive Client 1 day per month per
batch
Refresher sessions 7 52 Adaptive Client 2 days per quarter
Review of progress 7 52 Client Adaptive 1 day per quarter 1 day per
quarter

11. Quality Consulting
Plan
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Activity Week Responsibility Estimated Effort (In Person Days)
Start End Primary Secondary Adaptive Client
Advanced 53 130 Client Adaptive
Coach BAs once a
month
53 130 Adaptive Client 1 day per month
per batch
Off-line support 53 130 Adaptive Client 1 day per month
per batch
Refresher sessions 53 130 Adaptive Client 2 days per quarter
Review of progress 53 130 Client Adaptive 1 day per quarter 1 day per quarter
Advanced 131 260 Client Adaptive
Coach BAs once a
month
131 260 Adaptive Client 1 day per month
per batch
Off-line support 131 260 Adaptive Client 1 day per month
per batch
Refresher sessions 131 260 Adaptive Client 2 days per quarter
Review of progress 131 260 Client Adaptive 1 day per quarter

12. Quality Consulting
Specific techniques for Senior
Business Analysts
• Creative way of solving business problems with several
videos
• Stakeholder charter – way to manage complex shareholder
situations
• Essential excel features for business analysts
• Hands on exercise on business case preparation
• Comprehensive NFR discussion – 40+ types of NFR
• Comprehensive Requirements Template – developed in
collaboration with 10+ clients
• Detailed coverage on UML
• Hands on exercise on 10+ templates covered during program
• Estimation techniques
• Introduction to Agile and Scrum
© Adaptive Processes Consulting Experience World Class Processes! 12

13. Quality Consulting
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Why Adaptive?
 Significant expertise in helping clients in
their business analysis competency
development
 Faculty with more than decade long
experience in business analysis and
software project management, product
development experience.
 IIBA Endorsed program
 Covers all essential BA tools and
techniques like UML, BPM, Test
Automation Tools, Requirement
Elicitation.

14. Quality Consulting
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Why Adaptive?
 Case study based approach
 Complimentary business analysis toolkit -
sample templates and guidelines which
helps BAs in implementation of the
concepts in their job
 Complimentary e-learning on Business
Analysis skills and concepts to all
participants
 Best in class courseware
 Completely aligned as per BABOK V 2.0
 21 contact hours for CBAP certification by
IIBA

15. Quality Consulting
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Why Adaptive?
 Our classes are conducted over weekend
to help participants minimize their
absence from work.
 Course and content can be enhanced to
meet Client specific requirements
 Hands-on on going support can be
provided if required

16. Quality Consulting
Sample Course Outline
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17. Quality Consulting
Sample Course Outline
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18. Quality Consulting
Sample Course Outline
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19. Quality Consulting
Videos covered during the proposal
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• Creative thinking
• Communication
• Problem with software specifications
• Understanding use cases
• Non-functional requirements
• Stakeholder analysis
• Software requirements

20. Quality Consulting
Templates
• 20 Golden Pointers to Process
Improvements
• Adaptive Business Architecture Template
• Adaptive Requirements Template
• Agile Process
• Application Architecture Guide
• APQC Process Classification Framework
• Brief write-up on tools and techniques
for a business analyst
• Business Analysis Case Study
• Business Analysis Plan
• Business Case Template
• Cash Flow Statement Template
• Software Requirements Specifications
Template
• System Test Plan Template
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21. Quality Consulting
Softwares provided
• Star UML
• BIZAGI Process modeler
• OSRMT
• Data Loader (Functional testing tool)
© Adaptive Processes Consulting Be with the Best! 21

22. Quality Consulting
Relevance to current market
• Discussion on impact of technology and
internet on business
• Universal process classification
framework
• Innovations in business domain
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23. Quality Consulting
Participant outputs
• Participants develop following
outputs in the workshop
– Business case
– Business analysis plan
– Requirements specifications
– Process model
– Prototype
– Matrix model
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24. Quality Consulting
Sample participant feedback
• I would definitely recommend this
training to others in Accenture!!
• Thanks for conducting the wonderful
session and sharing your excellent
knowledge with us. It will increase my
confidence and perform my roles well in
my projects.
• It is highly appreciated and acknowledged
that the training was very useful and
purposeful. Special thanks to you to make
it interactive and collaborative .
• Excellent workshop and a faculty with
deep knowledge.
© Adaptive Processes Consulting Be with the Best! 24

25. Quality Consulting
Sample trainer feedback
• Our trainer provides individualized
feedback on each participant for
their areas of improvement
• Body Language / Energy
• Confidence
• Knowledge on process
• Knowledge on domain
• Communication
• Elicitation skills
• Modeling techniques
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26. Quality Consulting
Workshop takeaways
• Exposure to industry best practices on Business Analysis
• Understanding of the BA role as per the industry requirements
• Exposure to the BA tools
• Complete understanding of IIBA’s BABoK
• Case Study to provide a simulation of the implementation of BA
concepts
• Exposure to CBAP sample question papers
• Revision of the skill categories of the BABoK
• Assess preparedness for the CSBA/CBAP examination
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27. Quality Consulting
Our feedbacks
• I would definitely recommend this training to others in
Accenture!!
• Thanks for conducting the wonderful session and sharing your
excellent knowledge with us. It will increase my confidence and
perform my roles well in my projects.
• It is highly appreciated and acknowledged that the training was
very useful and purposeful. Special thanks to you to make it
interactive and collaborative .
• Excellent workshop and a faculty with deep knowledge.
• Awesome program, very interactive sessions, diverse participants,
and holding it all together we had the best guru in 'LN'. Thanks
LN for the enriching sessions and the broad experience you
shared with us.’
• I would have rated it as 10 if that rating scale was available.
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28. Quality Consulting
Our feedbacks
• Well I really should say that the choice I made was an excellent
one. Not just about the trainer and the quality of the course. But
the best in all fronts. I guess the difference that it made was also
the quality of participants that were involved. It was really very
knowledgeable and also would definitely recommend this.
More feedbacks available at
• http:// tinyurl.com/BA-feedback
• http:// tinyurl.com/Linkedin-BA-feedback
© Adaptive Processes Consulting Experience World Class Processes! 28

29. Quality Consulting
© Adaptive Processes Consulting Be with the Best! 29
Adaptive advantages
• Industry practicing faculties with
minimum 15+ years experience
• 100+ workshops conducted in
Bangalore, Mumbai, Pune, Chennai,
New Delhi, Bangkok
• Best in class course-ware
• Many courses augmented with
eLearning
• Matured programs – multiple
programs delivered through open
houses and corporate programs
• Courses can be customized to Client
requirements

30. Quality Consulting
Open workshop participants
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31. Quality Consulting
Courses Completed till date
In-house Program Public Programs
CTS Bangalore
DLF Pune
Sulekha.com Chennai
Kenexa Mumbai
Tata Sky Delhi
Societe Generale Manila
ECC International and many more Bangkok
Links for public courses completed
http://adaptiveprocesses.com/course_comp
leted.html
© Adaptive Processes Consulting Be with the Best! 31

32. Quality Consulting
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Our esteemed clients….

33. Quality Consulting
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Our esteemed clients….
ANTSCORP

34. Quality Consulting
Trainer Profiles
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35. Quality Consulting
LN Mishra
• Principal Consultant and Trainer
• 20 years of IT and Consulting experience with various
companies such as IBM, Infosys, PWC, iGate etc.
• 100+ public and in-house workshops conducted in the
areas of Business Analysis, Project Management, Agile,
CMMI, ISO 9001, ISO 20000, and ISO 27001
• Certified Business Analysis Professional from IIBA,
Canada
• Certified Project Management Professional from PMI,
USA
• Certified Scrum Master from Good Agile, USA
• Certified Quality Analyst (World Topper-Year 2000)
• Certified ISO 9001, ISO 20000 and ISO 27001 Lead
Auditor
• PGDM from IIM Ahmadabad and BE in Electronics
and Communication
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36. Quality Consulting
Wing Commander Bijay Jyotishi
• Principal Consultant and Trainer
• Six Sigma Master Black Belt
• 25+ years of IT and Consulting experience
with Wipro and Indian Air Force.
• Consulted clients in US
• Multiple public and in-house workshops
conducted in the areas of business
analysis, process improvement and Six
Sigma
• M Tech from IIT Delhi and B Tech from
Birla Institute of Technology
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37. Quality Consulting
Arvind C, CBAP, CMP
• Principal Consultant and Trainer
• 11+ years of IT and Consulting experience with various
companies such as Cognizant, Core Logic, Odessa,
Sobha Renaissance etc.
• Certified Business Analysis Professional from IIBA,
Canada
• Certified Mortgage Professional from Core Logic
• Post Graduation Diploma in Business Management
ICFAI Business School
• BE in Mechanical from Visvesvaraya Technical
University
© Adaptive Processes Consulting Experience World Class Processes! 37

38. Quality Consulting
Sameer K, CBAP
• Principal Consultant and Trainer
• 11+ years of experience in Business Consultant -
Banking & Financial servicers
• Consulted companies like IBM, Oracle Financial
services, Citicorp Overseas etc.
• Member of association of Business Process
Management Professionals and International Institute
for Business Analysis
• Certified Business Analysis Professional from IIBA,
Canada
• Diploma in National; Security & International Relations
VJTI
• BE in Electronics and Communication
© Adaptive Processes Consulting Experience World Class Processes! 38

39. Quality Consulting
Harit B, CBAP
• Senior Consultant and Trainer
• 8+ years of IT and Consulting experience with various
companies such as Changi International Airport, Uthink
L&T Infotech, etc.
• Certified Business Analysis Professional from IIBA,
Canada
• MBA Finance(Banking) S.P Jain Centre of Management
Dubai- Toronto-Singapore
• Certified Java Programmer, Web Component developer,
• ISN 21 – Property and liability Insurance
• B-Tech Information Technology from Bharati
Vidyapeeth’s Collage of Engineering
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40. Quality Consulting
Manjula Dharmalingam (Mumbai)
• Principal Consultant and Trainer
• 18+ years of IT and Consulting experience
with various companies such as IBM, Airtel
etc.
• 50+ public and in-house workshops conducted
in the areas of Project Management and
Program Management (PMBoK, Agile,
Estimation), IT Service Management (ITIL),
Communication and Team Building
• Certified Project Management Professional
from PMI, USA
• Certified ITIL Manager
© Adaptive Processes Consulting Experience World Class Processes! 40

41. Quality Consulting
Debashish Naik
• Lead Consultant and Trainer
• 20+ years of IT and Consulting experience with
various companies such as IBM, Perot
Systems, HCL and PWC.
• Multiple workshops conducted in the areas of
Business Analysis and Lean Six Sigma
• Certified ISO 9001, ISO 20000, ISO 27001 and
BS 25999 Lead Auditor
• PGDM from MDI Gurgaon and BE in
Electronics and Telecommunication
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42. Quality Consulting
Gaurav A, CBAP (Pune / Mumbai)
• Senior Trainer
• 9+ years of industry experience in software
development and project management,
business analysis
• Worked as Project Manager with IBM
Corporation, Royal Bank of Scotland, Infosys
Technologies
• Certified Risk Manager
• Certified Financial Analyst
• Bachelor in Technology (Computer Science)
from Punjab Technical University
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43. Quality Consulting
Abhisek B, CBAP (Pune / Mumbai)
• Trainer
• 7+ years of industry experience in software
development and business analysis
• Worked as business analyst with Cap
Gemini, Sigma Software and IndoGlobal
• Post Graduate Diploma in Marketing
Management, Marketing
• Bachelor in Engineering in Information
Technology, University of Pune
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44. Quality Consulting
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Thank you for providing us an opportunity to present ourselves to you.
Hoping for a long mutually rewarding relationship.
Contact Information
Ananya@AdaptiveProcesses.com
Cell: +91.9343.79.4800
#51, 3rd Cross, Church Street
Koramangala 6th Block Annex
Bangalore – 560095
www.AdaptiveProcesses.com