1. What
is
DESIGN
THINKING?
Reveling
in
the
Creating
a
new
and
inconsistencies
different
future.
Knowing
customers
as
Empathy
Invention
Starting
from
a
place
real
people
with
real
lives,
where
anything
is
not
as
demographics.
possible.
DESIGN
THINKING
Viewing
their
beliefs,
Treating
every
problem
intentions,
emotions,
as
a
possibility.
actions
and
recollections.
Iterations
Using
low
cost
Learning
through
Failing
repeatedly
as
prototypes,
protocepts
action
and
constant
the
path
to
success.
and
concepts.
improvement
of
ideas.
1