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PC Hardware Servicing
Chapter 20: Portable PCs
Chapter 20 Objectives
• Differentiate types of portable PCs
• Identify key features of notebooks, PDAs
• Work with PC Card devices
• Configure power management
• Create and manage hardware profiles
• Troubleshoot common problems
Types of Portable Computers
• Notebook
• Subnotebook
• PDA
• Cell phone
Features of Notebook Computers
• LCD screen
– Similar to a
stand-alone
LCD monitor
Features of Notebook Computers
• Fn key
– Combines with other keys to allow for more
key functions
Features of Notebook Computers
• PC Card slots
– Type I
• RAM
– Type II
• Expansion cards
– Type III
• Drives
CardBus: modern standard
for PC Card
Docking Station
• Provides more ports and capabilities
• Quick connect/disconnect
Battery Types
• Nickel Cadmium (NiCad)
– Older technology
– Heavy metals, toxic
– 3-4 hour life
– Subject to problems with partial draining and
recharging
Battery Types
• Nickel-Metal Hydride (NiMH)
– Do not use heavy metals
– Up to 50% more life than NiCad
– No problems with partial draining
• Lithium Ion (LIon)
– Lightweight, long life
– No problems with partial draining
– No poisonous metals
– More expensive than others
Batteries
• Precautions
– Same as with regular alkaline batteries
– No extreme heat and cold
– Do not get battery wet
– If leaking, avoid touching the discharge
• Charging a Battery
– Put it in the PC and plug in the AC power cord
– Full charge might take 4 hours or more
Batteries
• Removing a
battery
– Consult
instructions
for exact
model of PC
– Usually
behind a
panel or cover
Infrared Ports
• Common on notebooks, PDAs
• Standard defined by Infrared Data
Association (IrDA)
• Connect to other IrDA-equipped devices
• Short distance, must have line of sight
• Enable/disable IR support in BIOS Setup
Managing PC Cards in Windows
• From Control
Panel, PC Card
(PCMCIA)
• Stop a device
before removing
it (Stop button)
Power Management for Notebook
PCs
• Advanced Power Management (APM)
– Older standard
– Deals mainly with monitor and hard drives
• Advanced Configuration and Power
Interface (ACPI)
– Newer, more compehensive
– Covers monitor, hard drives, CPU, peripherals
– Better to use, if available
Power Options in BIOS Setup
• Use only if
Windows power
management not
available, to
avoid conflicts
SpeedStep Technology
• Enables notebook
to use lower CPU
speed when on
batteries
• Enable/disable in
BIOS Setup
SpeedStep Technology
• If enabled in
BIOS, can be
enabled/disabled
in Windows
Power Options in Windows
• Customizable
power schemes
• Separate
settings when
plugged in
versus on
batteries
Power Options in Windows
• Control behavior of
power button and
lid closing
– Stand By
– Hibernate
– Turn Off
– None
Stand By
• Shuts off most parts of the PC
• Leaves RAM powered up, so it can retain
its contents
• Makes battery last much longer, but
eventually runs out
• Resuming from Stand By is very quick
Hibernate
• Copies contents of RAM to hard disk
• Shuts down completely (so no power is
needed to maintain)
• Resuming from Hibernate copies data
back into RAM from hard disk
• Still fairly quick, but not as quick as from
Stand By
Power Alarms
• Trigger when
battery becomes
low
• Customizable in
power level and in
action to take
Power Meter
Icon in
system tray
Hardware Profiles
• Tells Windows what hardware should be
installed
• Useful when a computer sometimes has
different hardware installed
– Docking station usage
– Enabling network card at certain times
– External keyboard/mouse/monitor
Creating a Hardware Profile
1. Copy an existing hardware profile
Creating a Hardware Profile
2. Boot the system into
the new profile
3. Make hardware
changes in Device
Manager, such as
disabling a device
Disable a device
Switching Between Profiles
• Choose from the menu at startup
Adding RAM to a Notebook
1. Locate RAM
socket and
remove cover
2. Remove
existing RAM
from socket if
any
3. Insert new
RAM
Replacing a Hard Drive
1.Read manual
2.Open PC
3.Disconnect
data cable
4.Insert and
secure new
drive
5.Connect data
cable
Troubleshooting Display Problems
• Black ring around picture
– Run in higher resolution
– Set display to fill entire screen
• Dead pixels
– Return if still under warranty
Problems with Fuzzy Text
• Run in higher
resolution
• Enable
ClearType
– Display
properties,
Appearance,
Effects
Power Problems
• Will not go into Standby or Hibernate
– Do not use OpenGL-type screen saver
– Do not use standard VGA video driver
– Close open programs that might be
preventing shutdown
– Disconnect USB devices that might be
preventing shutdown
– Use Power Management Troubleshooter from
Microsoft
Power Problems
• Will not wake up from Standby or
Hibernation
– Wait. Some take up to 30 seconds to awaken
– Look for a Suspend or Hibernate key
– Press and hold power button for 5 seconds
– Consult PC’s documentation for a key
combination for wake-up
– Remove batteries, unplug, wait a few minutes,
then replace batteries and boot
Personal Digital Assistant (PDA)
Touch-sensitive
screen
Hardware
buttons
Buttons on
touch-screen
Power button
Scroll buttons
PDA Operating Systems
• Windows CE
• Palm OS
(shown here)
Installing New Programs on a PDA
• A PC is
required
• Connect PDA
to PC
• Run software
install utility for
PDA on PC
Troubleshooting PDAs
• Blank screen
– Check contrast
– Make sure batteries
are not dead
– Reset
• Locked up
– Reset
– Consult manual to find
reset button or switch
Troubleshooting PDAs
• Locks up even after reset
– Hard reset (consult manual)
• Will not run a certain program
– Check program’s requirements
– Update PDA’s BIOS

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Portable PCs

  • 1. PC Hardware Servicing Chapter 20: Portable PCs
  • 2. Chapter 20 Objectives • Differentiate types of portable PCs • Identify key features of notebooks, PDAs • Work with PC Card devices • Configure power management • Create and manage hardware profiles • Troubleshoot common problems
  • 3. Types of Portable Computers • Notebook • Subnotebook • PDA • Cell phone
  • 4. Features of Notebook Computers • LCD screen – Similar to a stand-alone LCD monitor
  • 5. Features of Notebook Computers • Fn key – Combines with other keys to allow for more key functions
  • 6. Features of Notebook Computers • PC Card slots – Type I • RAM – Type II • Expansion cards – Type III • Drives CardBus: modern standard for PC Card
  • 7. Docking Station • Provides more ports and capabilities • Quick connect/disconnect
  • 8. Battery Types • Nickel Cadmium (NiCad) – Older technology – Heavy metals, toxic – 3-4 hour life – Subject to problems with partial draining and recharging
  • 9. Battery Types • Nickel-Metal Hydride (NiMH) – Do not use heavy metals – Up to 50% more life than NiCad – No problems with partial draining • Lithium Ion (LIon) – Lightweight, long life – No problems with partial draining – No poisonous metals – More expensive than others
  • 10. Batteries • Precautions – Same as with regular alkaline batteries – No extreme heat and cold – Do not get battery wet – If leaking, avoid touching the discharge • Charging a Battery – Put it in the PC and plug in the AC power cord – Full charge might take 4 hours or more
  • 11. Batteries • Removing a battery – Consult instructions for exact model of PC – Usually behind a panel or cover
  • 12. Infrared Ports • Common on notebooks, PDAs • Standard defined by Infrared Data Association (IrDA) • Connect to other IrDA-equipped devices • Short distance, must have line of sight • Enable/disable IR support in BIOS Setup
  • 13. Managing PC Cards in Windows • From Control Panel, PC Card (PCMCIA) • Stop a device before removing it (Stop button)
  • 14. Power Management for Notebook PCs • Advanced Power Management (APM) – Older standard – Deals mainly with monitor and hard drives • Advanced Configuration and Power Interface (ACPI) – Newer, more compehensive – Covers monitor, hard drives, CPU, peripherals – Better to use, if available
  • 15. Power Options in BIOS Setup • Use only if Windows power management not available, to avoid conflicts
  • 16. SpeedStep Technology • Enables notebook to use lower CPU speed when on batteries • Enable/disable in BIOS Setup
  • 17. SpeedStep Technology • If enabled in BIOS, can be enabled/disabled in Windows
  • 18. Power Options in Windows • Customizable power schemes • Separate settings when plugged in versus on batteries
  • 19. Power Options in Windows • Control behavior of power button and lid closing – Stand By – Hibernate – Turn Off – None
  • 20. Stand By • Shuts off most parts of the PC • Leaves RAM powered up, so it can retain its contents • Makes battery last much longer, but eventually runs out • Resuming from Stand By is very quick
  • 21. Hibernate • Copies contents of RAM to hard disk • Shuts down completely (so no power is needed to maintain) • Resuming from Hibernate copies data back into RAM from hard disk • Still fairly quick, but not as quick as from Stand By
  • 22. Power Alarms • Trigger when battery becomes low • Customizable in power level and in action to take
  • 24. Hardware Profiles • Tells Windows what hardware should be installed • Useful when a computer sometimes has different hardware installed – Docking station usage – Enabling network card at certain times – External keyboard/mouse/monitor
  • 25. Creating a Hardware Profile 1. Copy an existing hardware profile
  • 26. Creating a Hardware Profile 2. Boot the system into the new profile 3. Make hardware changes in Device Manager, such as disabling a device Disable a device
  • 27. Switching Between Profiles • Choose from the menu at startup
  • 28. Adding RAM to a Notebook 1. Locate RAM socket and remove cover 2. Remove existing RAM from socket if any 3. Insert new RAM
  • 29. Replacing a Hard Drive 1.Read manual 2.Open PC 3.Disconnect data cable 4.Insert and secure new drive 5.Connect data cable
  • 30. Troubleshooting Display Problems • Black ring around picture – Run in higher resolution – Set display to fill entire screen • Dead pixels – Return if still under warranty
  • 31. Problems with Fuzzy Text • Run in higher resolution • Enable ClearType – Display properties, Appearance, Effects
  • 32. Power Problems • Will not go into Standby or Hibernate – Do not use OpenGL-type screen saver – Do not use standard VGA video driver – Close open programs that might be preventing shutdown – Disconnect USB devices that might be preventing shutdown – Use Power Management Troubleshooter from Microsoft
  • 33. Power Problems • Will not wake up from Standby or Hibernation – Wait. Some take up to 30 seconds to awaken – Look for a Suspend or Hibernate key – Press and hold power button for 5 seconds – Consult PC’s documentation for a key combination for wake-up – Remove batteries, unplug, wait a few minutes, then replace batteries and boot
  • 34. Personal Digital Assistant (PDA) Touch-sensitive screen Hardware buttons Buttons on touch-screen Power button Scroll buttons
  • 35. PDA Operating Systems • Windows CE • Palm OS (shown here)
  • 36. Installing New Programs on a PDA • A PC is required • Connect PDA to PC • Run software install utility for PDA on PC
  • 37. Troubleshooting PDAs • Blank screen – Check contrast – Make sure batteries are not dead – Reset • Locked up – Reset – Consult manual to find reset button or switch
  • 38. Troubleshooting PDAs • Locks up even after reset – Hard reset (consult manual) • Will not run a certain program – Check program’s requirements – Update PDA’s BIOS