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UNIT 1
MARKETING MANAGEMENT
Dr. Amitabh Mishra 1
The Scope of Marketing
Marketers are involved with marketing 10
types of entities
Dr. Amitabh Mishra 2
The Scope of Marketing
• Physical Goods
• Services
• Experiences
• Events
• Persons
• Places
• Properties
• Information
• Ideas
• Organizations
Dr. Amitabh Mishra 3
1. Physical Goods
 Physical Goods are items you
can see, smell, touch, and
store. such as-
 Book
 Pen
 Salt
 Shoes
 Car
 Ship, etc.
Dr. Amitabh Mishra 4
2. Services
• Services are acts, deeds or performances
which are intangible, perishable,
inseparable, etc.
 Hospitals
 Barber
 Schools
 Transportation
 Insurance policy etc.
Dr. Amitabh Mishra 5
3. Experiences
• By orchestrating several services and goods
one can create, stage, and market experience.
• There is a market for different experiences.
Dr. Amitabh Mishra 6
Walt Disney World’s Magic Kingdom
Dr. Amitabh Mishra 7
Halloweens & Haunted houses
Dr. Amitabh Mishra 8
4. Events
• Marketers promote time based events, such
as-
Sports events
Music festival
Fairs and concerts
Etc.
Dr. Amitabh Mishra 9
Dr. Amitabh Mishra 10
Dr. Amitabh Mishra 11
PROMOTIONAL POSTER : SURAJ KUND CRAFT
FEASTIVAL
PROMOTIONAL POSTER : LUCKNOW MAHOTSAV
PROMOTIONAL POSTER : A R RAHMAN’S MUSIC
CONCERT
Persons
• Celebrity marketing is major business.
• Major film stars, sports men, artist, CEO’s, etc
has agents/personal managers/ or public
relation agency.
Dr. Amitabh Mishra 12
Places
• Cities, state & whole nation are marketed.
Dr. Amitabh Mishra 13
Incredible India
campaign
Madhy Pradesh Tourism:
Heart of Incredible India campaign
Dr. Amitabh Mishra 14
Properties
• Properties are either
– Real Estate
– Financial Property (Stocks, Bonds )
Dr. Amitabh Mishra 15
Advertisement: Parshvanath Exotica Advertisement: Mutual fund
Idea
Dr. Amitabh Mishra 16
Organizations
• Organizations work to build a strong,
favorable, image in the mind of their public
through corporate identity advertisements.
Dr. Amitabh Mishra 17
Information
• Information can be produced and marketed as
a product.
– Schools & Universities
– Magazines
– Encyclopedia
– Internet, etc.
Dr. Amitabh Mishra 18
Dr. Amitabh Mishra 19

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Scope of Marketing

  • 2. The Scope of Marketing Marketers are involved with marketing 10 types of entities Dr. Amitabh Mishra 2
  • 3. The Scope of Marketing • Physical Goods • Services • Experiences • Events • Persons • Places • Properties • Information • Ideas • Organizations Dr. Amitabh Mishra 3
  • 4. 1. Physical Goods  Physical Goods are items you can see, smell, touch, and store. such as-  Book  Pen  Salt  Shoes  Car  Ship, etc. Dr. Amitabh Mishra 4
  • 5. 2. Services • Services are acts, deeds or performances which are intangible, perishable, inseparable, etc.  Hospitals  Barber  Schools  Transportation  Insurance policy etc. Dr. Amitabh Mishra 5
  • 6. 3. Experiences • By orchestrating several services and goods one can create, stage, and market experience. • There is a market for different experiences. Dr. Amitabh Mishra 6
  • 7. Walt Disney World’s Magic Kingdom Dr. Amitabh Mishra 7
  • 8. Halloweens & Haunted houses Dr. Amitabh Mishra 8
  • 9. 4. Events • Marketers promote time based events, such as- Sports events Music festival Fairs and concerts Etc. Dr. Amitabh Mishra 9
  • 11. Dr. Amitabh Mishra 11 PROMOTIONAL POSTER : SURAJ KUND CRAFT FEASTIVAL PROMOTIONAL POSTER : LUCKNOW MAHOTSAV PROMOTIONAL POSTER : A R RAHMAN’S MUSIC CONCERT
  • 12. Persons • Celebrity marketing is major business. • Major film stars, sports men, artist, CEO’s, etc has agents/personal managers/ or public relation agency. Dr. Amitabh Mishra 12
  • 13. Places • Cities, state & whole nation are marketed. Dr. Amitabh Mishra 13 Incredible India campaign Madhy Pradesh Tourism: Heart of Incredible India campaign
  • 15. Properties • Properties are either – Real Estate – Financial Property (Stocks, Bonds ) Dr. Amitabh Mishra 15 Advertisement: Parshvanath Exotica Advertisement: Mutual fund
  • 17. Organizations • Organizations work to build a strong, favorable, image in the mind of their public through corporate identity advertisements. Dr. Amitabh Mishra 17
  • 18. Information • Information can be produced and marketed as a product. – Schools & Universities – Magazines – Encyclopedia – Internet, etc. Dr. Amitabh Mishra 18