1. Filing Information: August 2004, IDC #31796, Volume: 1, Tab: Vendors
Corporate Learning and Performance: Vendor Needs and Strategies
V E N D O R N E E D S AN D S T R AT E G I E S
W o r k f o r c e P e r f o r m a n c e M a n a g e m e n t : An I D C As s e s s m e n t
o f D D I ' s C a p a b i l i t i e s
Michael Brennan Ellen H. Julian
I D C O P I N I O N
As the global economy sustains growth and the war for talent intensifies,
organizations are increasingly focusing on change initiatives that will improve
operational best practices. The benefits realized by investing in workforce
performance management (WPM) solutions are becoming ever more appealing to
businesses across industries and geographies, and they include improvements in
goal setting, stronger employee engagement in work, compensation that better
reflects performance, and more efficient talent management. One company that IDC
believes business decision makers and HR executives should consider when
evaluating WPM providers is Development Dimensions International (DDI). DDI is a
financially stable company with a global footprint and is well positioned in the
emerging WPM market. IDC bases this belief on the following:
! Alignment of cascading goals with organizational strategy. DDI works with
its clients' senior management teams to articulate organizational objectives and
trains managers on how to set goals up and down the organization.
! View of employee life cycle. A key strength for DDI is that WPM processes and
methodologies are natural extensions of the company's domain expertise in
employee assessment and selection, succession management, and training and
development — all of which have evolved over the company's 34-year existence.
! Consulting expertise. DDI works with client organizations to align business
strategy and tactics with performance goals. DDI's approach is to work with
clients to design business systems that will enable companies to achieve their
goals and subsequently help clients integrate systems into their business
practices.
! Change agent. Companies that spend wisely on WPM will execute with the
conventional wisdom that technology will not create value simply by its
deployment. Thus, they will need an organization that is adept at communicating
value and training employees and managers on new systems and business
processes. DDI has proven that it is adept at both in its work with clients.
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