2. Ambercom Inc. can assist with the following types of engagements:
Facilitate development of strategic planning and strategic planning
·
sessions and retreats.
Develop healthcare Information Technology plans.
·
Conduct Information Technology operations reviews and improvement
·
projects.
Conduct operational process reviews and improvement projects.
·
Provide training and workshops concerning healthcare Information
·
Technology and process improvements.
Currently Ambercom Inc. offers a unique offer: Tom Pike the President of
Ambercom Inc. will be available for a free one day assessment of your
organization.
Tom Pike is the author of the books: Information Renaissance – Value
Multiplication With Business Information (Sherwood Publishing, 1993) and
Rethink, Retool, Results (Simon & Schuster, 1999). He is a recognized authority
on Strategic Planning, Information Systems, and Processes Improvement. He
has been a Chief Information Officer with several New York Stock Exchange
listed companies, financial executive, and is an experienced medsurg
Registered Nurse. He has been a lecturer at a number of leading colleges and
universities. Tom has worldwide experience conducting systems work not only in
the United States but, Belgium, Canada, China, France, Germany, Hungary,
Italy, Mexico, Netherlands, Puerto Rico, Spain, and the United Kingdom.
Tom has a Master of Business Administration from the University of Georgia, and
graduated with honors from the University of Utah with a Bachelor of Science in
Finance. He is a Certified Public Accountant in the State of Florida, a Certified
Management Accountant, Certified in Production and Inventory Management
(awarded by APICS: American Production and Inventory Control Society) and a
Registered Nurse (licensed in Virginia).
This offer is based on availability call or email today to arrange the free onsite
one day assessment. Call 540 430 4690 or email tompike@ambercom.com
Standard Healthcare education seminars offered include:
● “Future of Healthcare”
● Healthcare Information Technology Planning
● Nursing Leadership Part I and Part II
● Improving bed side nursing
● Healthcare Process Improvement
Ambercom Inc. www.ambercom.com phone 540 / 4304690
4. Healthcare Information Technology Planning
Program (6 hour seminar)
1. Information Technology Expectations.
2. Is your organization ready? Define your
culture, processes, essential elements of
information, issues to be resolved by
information technology, application
portfolio, and measurements.
3. The Healthcare Information Technology
marketplace.
4. Future compatibility and government
mandated standards.
5. Special considerations of Clinical
information Systems.
6. Financial Information Systems
7. HIPAA considerations.
8. Future health care policy.
9. How to select a vendor. Developing a
request for information (RFI) and request
for proposal (RFP).
10. How to motivate stakeholders.
11. How to conduct sales demonstrations, reference checks, and site visits.
12. How to negotiate information technology contracts.
13. Financial considerations.
14. How to avoid mistakes.
15. Internet and email use in the medical practice.
16. Network security.
17. Information Disaster Recovery.
18. Procuring hardware
19. Coding and Electronic Medical Records (EMR).
Ambercom Inc. www.ambercom.com phone 540 / 4304690
5. Nursing Leadership
Program (Part I – 6 hours and Part II 6 hours)
Part I
1. Evolution of health
organizations
2. Care Delivery Value Chain
3. What’s your culture?
4. Nursing Strategic Plan
5. Nursing management
framework
6. Functions of the manager
7. Effective leaders
8. Financial management for
the nurse manager
9. Balancing Labor Costs
with quality care Nurseto
patient ratios
10. Extended work hours
11. Design of Patient care
units
12. Seven categories of waste
13. Patient safety
14. Medication Errors
15. Nurse safety
16. Nursing Technology
17. Information Technology
18. Magnet status
19. Shared governance
20. Creating and sustaining a
healthy work environment
21. Measurements
22. Emergency Management
Ambercom Inc. www.ambercom.com phone 540 / 4304690
6. Nursing Leadership
Program (Part I – 6 hours and Part II 6 hours)
Part II
23. Nursing processes Flowcharting
24. How to redesign care to systematically improve quality of care
25. Complex adapting systems
26. Cybernetic systems
27. Continuous process improvement
28. Nursing Technology
29. Information Technology
30. Med cart management – the weak link
31. Personal Health Record (PHR)
32. Team collaboration
33. Communications among caregivers
34. Customer satisfaction, including dealing
with difficult people
35. Teamwork – nursing models
36. Nurse Turnover
37. Recruitment
38. Strategies for retaining older nurses.
39. Strategies for retaining middleage
nurses.
40. Strategies for retaining younger nurses.
41. How to hire a staff nurse.
42. Training
43. Destructive behaviors
44. How to terminate a staff nurse.
45. Evaluations
46. Management of Vendors
47. Scheduling
48. Patient flows
49. Documentation and paperwork
Ambercom Inc. www.ambercom.com phone 540 / 4304690
7. Improving bed side nursing
Program (6 hour seminar)
1. Nursing Strategic Plan
2. Organizational cultures and
norms
3. What’s your culture?
4. Selfmanagement, Shared
governance, Theory X
5. Patient quality indicators
6. Customer satisfaction,
including dealing with difficult
people
7. Personal Health Record
(PHR)
8. Six Sigma
9. 5 S: Sort, Simplify, Shine, Standardize, Sustain
10. Seven categories of waste
11. Lean Thinking
12. Visual
13. Care team collaboration and performance
14. Communications among caregivers
15. Patient safety
16. Drive down infection rates
17. Falls
18. Medical errors
19. Nurse safety
20. Physical environments
21. The med cart the weak link
22. Available Nursing Technology
23. Nursing care models
24. Nurse’s toolkit
25. Flowcharting
26. Root cause analysis
27. Theory of Constraints
28. Care delivery processes
29. Nurse work processes
30. Patient transfer – dangerous
hand offs
31. Documentation and paperwork
32. Training
Ambercom Inc. www.ambercom.com phone 540 / 4304690
8. Healthcare Process Improvement
Program (6 hour seminar)
1. Organizational cultures and
norms
2. What’s your culture?
3. Selfmanagement, Shared
governance, Theory X
4. Quality indicators
5. Customer satisfaction,
including dealing with
difficult people
6. Six Sigma
7. 5 S: Sort, Simplify, Shine,
Standardize, Sustain
8. Seven categories of waste
9. Lean Thinking
10. Visual
11. Care team collaboration and performance
12. Communications among caregivers
13. Care Delivery Value Chain
14. ChartofProcesses
15. Process Model Requirements
16. Data Flow Diagrams
17. Process Model Form
18. Flow charts
19. Task Flow charts
20. Design Tools
21. Case Study
Ambercom Inc. www.ambercom.com phone 540 / 4304690
