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Invisible Digital © Amárach Research 2014
Invisible Digital
an Amárach presentation
March 2014
Invisible Digital © Amárach Research 2014
After 5 years of recession,
Irish consumers have gone digital,
with the result that a growing
share of their spending has become
‘invisible’ in the wider economy.
It’s only the beginning…
Invisible Digital © Amárach Research 2014
Show Me the Future
The Digital Context
Showrooming Trends
Smart Opportunities
Invisible Digital © Amárach Research 2014
The Digital Context
Invisible Digital © Amárach Research 2014
Invisible Digital © Amárach Research 2014
Invisible Digital © Amárach Research 2014
Invisible Digital © Amárach Research 2014
Invisible Digital © Amárach Research 2014
Christmas 2013
Planned spend on gifts: €485
Actual spend on gifts: €458*
* Amárach omnibus January 2014
Invisible Digital © Amárach Research 2014
Digital Christmas
61% bought Christmas gifts online
January 2014 omnibus survey of 1,000 adults
Average online spend was €219
online spenders also spent €325offline
Invisible Digital © Amárach Research 2014
Digital Share
= €385million
Invisible Digital © Amárach Research 2014
Showrooming Trends
Invisible Digital © Amárach Research 2014Source: Liberty Global/UPC surveys of Internet users, 2013
74
58
49 48
45
Poland Ireland Germany Netherlands Belgium
% research offline, buy online
Invisible Digital © Amárach Research 2014
Smart Shoppers
* Amárach survey of smartphone owners November 2013
49% have used their smartphone to check
for lower prices while still in store*
59% have looked at a product in a shop
intending to buy it online afterwards
Invisible Digital © Amárach Research 2014
Vulnerable Categories
Invisible Digital © Amárach Research 2014
Making my
life easier
Making my
life harder
Google 95% 5%
Microsoft 87% 13%
Samsung 85% 15%
Facebook 84% 16%
Apple 81% 19%
An Post 73% 27%
Supermarkets 71% 29%
TV Service Providers 58% 42%
Mobile Networks 55% 45%
Daily Newspapers 52% 48%
Petrol Stations 34% 66%
Electricity Providers 33% 67%
Banks 24% 76%
Government 9% 91%
Source: Amárach Research May 2013
Invisible Digital © Amárach Research 2014
Smart Opportunities
Invisible Digital © Amárach Research 2014
Invisible Digital © Amárach Research 2014
e. gerard.oneill@amarach.com
t. 01 410 5200
w. www.amarach.com
b. www.amarach.com/blog
t. twitter.com/AmarachResearch
s. slideshare.net/amarach

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Invisible Digital IBEC TIF talk March 2014

  • 1. Invisible Digital © Amárach Research 2014 Invisible Digital an Amárach presentation March 2014
  • 2. Invisible Digital © Amárach Research 2014 After 5 years of recession, Irish consumers have gone digital, with the result that a growing share of their spending has become ‘invisible’ in the wider economy. It’s only the beginning…
  • 3. Invisible Digital © Amárach Research 2014 Show Me the Future The Digital Context Showrooming Trends Smart Opportunities
  • 4. Invisible Digital © Amárach Research 2014 The Digital Context
  • 5. Invisible Digital © Amárach Research 2014
  • 6. Invisible Digital © Amárach Research 2014
  • 7. Invisible Digital © Amárach Research 2014
  • 8. Invisible Digital © Amárach Research 2014
  • 9. Invisible Digital © Amárach Research 2014 Christmas 2013 Planned spend on gifts: €485 Actual spend on gifts: €458* * Amárach omnibus January 2014
  • 10. Invisible Digital © Amárach Research 2014 Digital Christmas 61% bought Christmas gifts online January 2014 omnibus survey of 1,000 adults Average online spend was €219 online spenders also spent €325offline
  • 11. Invisible Digital © Amárach Research 2014 Digital Share = €385million
  • 12. Invisible Digital © Amárach Research 2014 Showrooming Trends
  • 13. Invisible Digital © Amárach Research 2014Source: Liberty Global/UPC surveys of Internet users, 2013 74 58 49 48 45 Poland Ireland Germany Netherlands Belgium % research offline, buy online
  • 14. Invisible Digital © Amárach Research 2014 Smart Shoppers * Amárach survey of smartphone owners November 2013 49% have used their smartphone to check for lower prices while still in store* 59% have looked at a product in a shop intending to buy it online afterwards
  • 15. Invisible Digital © Amárach Research 2014 Vulnerable Categories
  • 16. Invisible Digital © Amárach Research 2014 Making my life easier Making my life harder Google 95% 5% Microsoft 87% 13% Samsung 85% 15% Facebook 84% 16% Apple 81% 19% An Post 73% 27% Supermarkets 71% 29% TV Service Providers 58% 42% Mobile Networks 55% 45% Daily Newspapers 52% 48% Petrol Stations 34% 66% Electricity Providers 33% 67% Banks 24% 76% Government 9% 91% Source: Amárach Research May 2013
  • 17. Invisible Digital © Amárach Research 2014 Smart Opportunities
  • 18. Invisible Digital © Amárach Research 2014
  • 19. Invisible Digital © Amárach Research 2014 e. gerard.oneill@amarach.com t. 01 410 5200 w. www.amarach.com b. www.amarach.com/blog t. twitter.com/AmarachResearch s. slideshare.net/amarach