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1 
Employee 
Satisfaction 
and the 
Autonomy/ 
Alignment Matrix 
Amárach Research 
October 2014
2 
Irish 
Employee 
Satisfaction
Trends Report 
55 
52 
46 
39 
32 
25 
23 
19 
18 
11 
Irish Employee Emotions 
Data from Jan ‘13 – Jun ‘14
Trends Report 
3% 
1% 
3% 
6% 
6% 
15% 
16% 
20% 
16% 
7% 
7% 
0 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
Irish Employee Satisfaction 
Average Score = 6.2 
Extremely Dissatisfied 
Extremely Satisfied 
Neither / nor
Trends Report 
3% 
1% 
3% 
6% 
6% 
15% 
16% 
20% 
16% 
7% 
7% 
0 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
Average Score =6.2 
Highly satisfied (8-10) 
27% 
33% 
Irish Employee Satisfaction
Trends Report 
Senior/C-Suite 
Junior 
Junior 
Junior 
Mid/Supervisor 
Mid/Supervisor 
Self-employed/ 
Contractor 
Highly satisfied (7-10) 
60% 
51% 
37% 
53% 
Irish Employee Satisfaction
Trends Report 
53% 
51% 
48% 
Small company 
Medium company 
Large company 
Highly satisfied (7-10) 
Irish Employee Satisfaction
8 
Total 
Male 
Female 
15-24 
25-34 
35-44 
45-54 
55+ 
Dublin 
Rest of Leinster 
Munster 
Conn/ 
Ulster 
Full- Time 
Part- Time 
High Satisfaction 
(7-10) 
30% 
27% 
33% 
35% 
29% 
23% 
29% 
39% 
30% 
24% 
34% 
31% 
30% 
29% 
Medium Satisfaction (4-6) 
57% 
60% 
54% 
53% 
60% 
62% 
52% 
51% 
55% 
63% 
55% 
56% 
57% 
56% 
Low Satisfaction (0-3) 
13% 
13% 
13% 
12% 
11% 
15% 
18% 
9% 
15% 
13% 
12% 
13% 
13% 
15% 
Satisfaction Demographics 
Under-index 
Over-index
9 
Irish 
Employee 
Autonomy
10 
Irish Employee Autonomy 
6% 
14% 
36% 
30% 
15% 
1 
2 
3 
4 
5 
Average Score = 3.4 
No Autonomy At All 
Complete Autonomy 
“Extent to which you are given autonomy at work”
11 
Irish Employee Autonomy 
6% 
14% 
36% 
30% 
15% 
1 
2 
3 
4 
5 
Average Score = 3.4 
High autonomy (4-5) 
49% 
41%
12 
Autonomy & Satisfaction 
32% 
14% 
5% 
59% 
65% 
49% 
9% 
20% 
46% 
Low Autonomy 
Medium Autonomy 
High Autonomy 
Average Score 
4.4 
7.2 
5.8 
High Sat (8-10) 
Medium Sat (4-7) 
Low Sat (0-3)
Trends Report 
Senior/C-Suite 
Junior 
Junior 
Junior 
Mid/Supervisor 
Mid/Supervisor 
Self-employed/ 
Contractor 
High autonomy (4-5) 
74% 
41% 
15% 
76% 
Irish Employee Autonomy
Trends Report 
73% 
41% 
36% 
Small company 
Medium company 
Large company 
Irish Employee Autonomy 
High autonomy (4-5)
15 
Total 
Male 
Female 
15-24 
25-34 
35-44 
45-54 
55+ 
Dublin 
Rest of Leinster 
Munster 
Conn/ 
Ulster 
Full- Time 
Part- Time 
High Autonomy (4-5) 
45% 
49% 
41% 
40% 
47% 
39% 
50% 
48% 
45% 
43% 
44% 
50% 
47% 
39% 
Medium Autonomy (3) 
36% 
35% 
36% 
34% 
37% 
37% 
32% 
35% 
38% 
32% 
33% 
40% 
35% 
37% 
Low Autonomy (1-2) 
19% 
16% 
23% 
26% 
16% 
23% 
19% 
16% 
16% 
25% 
23% 
11% 
18% 
24% 
Autonomy Demographics 
Under-index 
Over-index
16 
Irish 
Employee 
Alignment
17 
Irish Employee Alignment 
5% 
9% 
35% 
33% 
18% 
1 
2 
3 
4 
5 
Average Score = 3.5 
Completely Misaligned 
Complete Alignment 
“Extent to which your team are aligned to the same goals/ objectives at work”
18 
Irish Employee Alignment 
5% 
9% 
35% 
33% 
18% 
1 
2 
3 
4 
5 
Average Score = 3.5 
High alignment (4-5) 
53% 
49%
19 
Alignment & Satisfaction 
40% 
12% 
7% 
56% 
68% 
50% 
4% 
20% 
43% 
Low Autonomy 
Medium Autonomy 
High Autonomy 
Average Score 
4.0 
7.0 
5.9 
High Sat (8-10) 
Medium Sat (4-7) 
Low Sat (0-3)
Trends Report 
Senior/C-Suite 
Junior 
Junior 
Junior 
Mid/Supervisor 
Mid/Supervisor 
Self-employed/ 
Contractor 
High alignment (4-5) 
67% 
49% 
36% 
62% 
Irish Employee Alignment
Trends Report 
67% 
49% 
45% 
Small company 
Medium company 
Large company 
High alignment (4-5) 
Irish Employee Alignment
22 
Total 
Male 
Female 
15-24 
25-34 
35-44 
45-54 
55+ 
Dublin 
Rest of Leinster 
Munster 
Conn/ 
Ulster 
Full- Time 
Part- Time 
High Alignment (4-5) 
51% 
53% 
49% 
71% 
44% 
45% 
54% 
61% 
50% 
53% 
52% 
51% 
53% 
46% 
Medium Alignment (3) 
35% 
33% 
37% 
24% 
43% 
35% 
34% 
26% 
34% 
37% 
32% 
37% 
34% 
37% 
Low Alignment (1-2) 
14% 
14% 
14% 
5% 
13% 
20% 
12% 
14% 
16% 
10% 
16% 
13% 
13% 
18% 
Alignment Demographics 
Under-index 
Over-index
23 
Autonomy / Alignment Matrix
24 
Autonomy/Alignment Matrix 
High Alignment + Low Autonomy 
Low Alignment + High Autonomy 
Low Alignment + Low Autonomy 
Alignment 
Autonomy 
High Alignment + High Autonomy 
33% 
36% 
19% 
12% 
33% 
36% 
19% 
12% 
“Aligned autonomy! Empowered and efficient, working towards the same goal” 
“Misaligned autonomy! Empowered but independent, working to different goals” 
“Aligned control! Work towards same goal but under management control” 
“Misaligned control! Feel controlled with no consensus on direction”
25 
Alignment & Satisfaction 
23% 
15% 
10% 
3% 
66% 
59% 
62% 
44% 
11% 
26% 
28% 
53% 
Misaligned 
Control 
Aligned Control 
Misaligned 
Autonomy 
Aligned 
Autonomy 
Average Score 
5.0 
6.4 
6.1 
High Sat (8-10) 
Medium Sat (4-7) 
Low Sat (0-3) 
7.5
Trends Report 
Senior/C-Suite 
Junior 
Junior 
Junior 
Mid/Supervisor 
Mid/Supervisor 
Self-employed/ 
Contractor 
Aligned Autonomy 
57% 
28% 
11% 
55% 
Autonomy/Alignment Matrix
Trends Report 
57% 
31% 
22% 
Small company 
Medium company 
Large company 
Autonomy/Alignment Matrix 
Aligned Autonomy
28 
Autonomy/Alignment Matrix Demographics 
Total 
Male 
Female 
15-24 
25-34 
35-44 
45-54 
55+ 
Dublin 
Rest of Leinster 
Munster 
Conn/ 
Ulster 
Full- Time 
Part- Time 
Aligned Autonomy 
33% 
35% 
30% 
36% 
31% 
26% 
37% 
38% 
32% 
29% 
35% 
37% 
34% 
30% 
Misaligned Autonomy 
12% 
14% 
11% 
4% 
16% 
13% 
13% 
10% 
14% 
14% 
10% 
13% 
14% 
9% 
Aligned Control 
18% 
18% 
19% 
35% 
13% 
18% 
17% 
22% 
18% 
23% 
17% 
14% 
20% 
15% 
Misaligned Control 
36% 
33% 
41% 
25% 
41% 
42% 
33% 
30% 
37% 
34% 
39% 
36% 
33% 
45% 
Under-index 
Over-index
Trends Report 
e. patrick.kennedy@amarach.com 
t. 01 410 5200 w. www.amarach.com 
b. www.amarach.com/blog 
t. twitter.com/AmarachResearch

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Can't Get No Employee Satisfaction (Nor Autonomy, Nor Alignment)

  • 1. 1 Employee Satisfaction and the Autonomy/ Alignment Matrix Amárach Research October 2014
  • 2. 2 Irish Employee Satisfaction
  • 3. Trends Report 55 52 46 39 32 25 23 19 18 11 Irish Employee Emotions Data from Jan ‘13 – Jun ‘14
  • 4. Trends Report 3% 1% 3% 6% 6% 15% 16% 20% 16% 7% 7% 0 1 2 3 4 5 6 7 8 9 10 Irish Employee Satisfaction Average Score = 6.2 Extremely Dissatisfied Extremely Satisfied Neither / nor
  • 5. Trends Report 3% 1% 3% 6% 6% 15% 16% 20% 16% 7% 7% 0 1 2 3 4 5 6 7 8 9 10 Average Score =6.2 Highly satisfied (8-10) 27% 33% Irish Employee Satisfaction
  • 6. Trends Report Senior/C-Suite Junior Junior Junior Mid/Supervisor Mid/Supervisor Self-employed/ Contractor Highly satisfied (7-10) 60% 51% 37% 53% Irish Employee Satisfaction
  • 7. Trends Report 53% 51% 48% Small company Medium company Large company Highly satisfied (7-10) Irish Employee Satisfaction
  • 8. 8 Total Male Female 15-24 25-34 35-44 45-54 55+ Dublin Rest of Leinster Munster Conn/ Ulster Full- Time Part- Time High Satisfaction (7-10) 30% 27% 33% 35% 29% 23% 29% 39% 30% 24% 34% 31% 30% 29% Medium Satisfaction (4-6) 57% 60% 54% 53% 60% 62% 52% 51% 55% 63% 55% 56% 57% 56% Low Satisfaction (0-3) 13% 13% 13% 12% 11% 15% 18% 9% 15% 13% 12% 13% 13% 15% Satisfaction Demographics Under-index Over-index
  • 9. 9 Irish Employee Autonomy
  • 10. 10 Irish Employee Autonomy 6% 14% 36% 30% 15% 1 2 3 4 5 Average Score = 3.4 No Autonomy At All Complete Autonomy “Extent to which you are given autonomy at work”
  • 11. 11 Irish Employee Autonomy 6% 14% 36% 30% 15% 1 2 3 4 5 Average Score = 3.4 High autonomy (4-5) 49% 41%
  • 12. 12 Autonomy & Satisfaction 32% 14% 5% 59% 65% 49% 9% 20% 46% Low Autonomy Medium Autonomy High Autonomy Average Score 4.4 7.2 5.8 High Sat (8-10) Medium Sat (4-7) Low Sat (0-3)
  • 13. Trends Report Senior/C-Suite Junior Junior Junior Mid/Supervisor Mid/Supervisor Self-employed/ Contractor High autonomy (4-5) 74% 41% 15% 76% Irish Employee Autonomy
  • 14. Trends Report 73% 41% 36% Small company Medium company Large company Irish Employee Autonomy High autonomy (4-5)
  • 15. 15 Total Male Female 15-24 25-34 35-44 45-54 55+ Dublin Rest of Leinster Munster Conn/ Ulster Full- Time Part- Time High Autonomy (4-5) 45% 49% 41% 40% 47% 39% 50% 48% 45% 43% 44% 50% 47% 39% Medium Autonomy (3) 36% 35% 36% 34% 37% 37% 32% 35% 38% 32% 33% 40% 35% 37% Low Autonomy (1-2) 19% 16% 23% 26% 16% 23% 19% 16% 16% 25% 23% 11% 18% 24% Autonomy Demographics Under-index Over-index
  • 16. 16 Irish Employee Alignment
  • 17. 17 Irish Employee Alignment 5% 9% 35% 33% 18% 1 2 3 4 5 Average Score = 3.5 Completely Misaligned Complete Alignment “Extent to which your team are aligned to the same goals/ objectives at work”
  • 18. 18 Irish Employee Alignment 5% 9% 35% 33% 18% 1 2 3 4 5 Average Score = 3.5 High alignment (4-5) 53% 49%
  • 19. 19 Alignment & Satisfaction 40% 12% 7% 56% 68% 50% 4% 20% 43% Low Autonomy Medium Autonomy High Autonomy Average Score 4.0 7.0 5.9 High Sat (8-10) Medium Sat (4-7) Low Sat (0-3)
  • 20. Trends Report Senior/C-Suite Junior Junior Junior Mid/Supervisor Mid/Supervisor Self-employed/ Contractor High alignment (4-5) 67% 49% 36% 62% Irish Employee Alignment
  • 21. Trends Report 67% 49% 45% Small company Medium company Large company High alignment (4-5) Irish Employee Alignment
  • 22. 22 Total Male Female 15-24 25-34 35-44 45-54 55+ Dublin Rest of Leinster Munster Conn/ Ulster Full- Time Part- Time High Alignment (4-5) 51% 53% 49% 71% 44% 45% 54% 61% 50% 53% 52% 51% 53% 46% Medium Alignment (3) 35% 33% 37% 24% 43% 35% 34% 26% 34% 37% 32% 37% 34% 37% Low Alignment (1-2) 14% 14% 14% 5% 13% 20% 12% 14% 16% 10% 16% 13% 13% 18% Alignment Demographics Under-index Over-index
  • 23. 23 Autonomy / Alignment Matrix
  • 24. 24 Autonomy/Alignment Matrix High Alignment + Low Autonomy Low Alignment + High Autonomy Low Alignment + Low Autonomy Alignment Autonomy High Alignment + High Autonomy 33% 36% 19% 12% 33% 36% 19% 12% “Aligned autonomy! Empowered and efficient, working towards the same goal” “Misaligned autonomy! Empowered but independent, working to different goals” “Aligned control! Work towards same goal but under management control” “Misaligned control! Feel controlled with no consensus on direction”
  • 25. 25 Alignment & Satisfaction 23% 15% 10% 3% 66% 59% 62% 44% 11% 26% 28% 53% Misaligned Control Aligned Control Misaligned Autonomy Aligned Autonomy Average Score 5.0 6.4 6.1 High Sat (8-10) Medium Sat (4-7) Low Sat (0-3) 7.5
  • 26. Trends Report Senior/C-Suite Junior Junior Junior Mid/Supervisor Mid/Supervisor Self-employed/ Contractor Aligned Autonomy 57% 28% 11% 55% Autonomy/Alignment Matrix
  • 27. Trends Report 57% 31% 22% Small company Medium company Large company Autonomy/Alignment Matrix Aligned Autonomy
  • 28. 28 Autonomy/Alignment Matrix Demographics Total Male Female 15-24 25-34 35-44 45-54 55+ Dublin Rest of Leinster Munster Conn/ Ulster Full- Time Part- Time Aligned Autonomy 33% 35% 30% 36% 31% 26% 37% 38% 32% 29% 35% 37% 34% 30% Misaligned Autonomy 12% 14% 11% 4% 16% 13% 13% 10% 14% 14% 10% 13% 14% 9% Aligned Control 18% 18% 19% 35% 13% 18% 17% 22% 18% 23% 17% 14% 20% 15% Misaligned Control 36% 33% 41% 25% 41% 42% 33% 30% 37% 34% 39% 36% 33% 45% Under-index Over-index
  • 29. Trends Report e. patrick.kennedy@amarach.com t. 01 410 5200 w. www.amarach.com b. www.amarach.com/blog t. twitter.com/AmarachResearch