1. AMANY LOTFY N. MILIK
Email Address: amany_monica2008@hotmail.com
Mobile Number: +971501100809
Dubai, UAE
Objective
Seeking a challenging and responsible position in a growth oriented company
where there will be an increasing opportunity for professional growth. Also put
to best use, my knowledge and my abilities for my personal betterment and that
of the company, creating a win – win situation. My experiences teach me the
skills to interact with the people and also to learn the important hospitality skills
that help the service industry to flourish.
Strengths
 Results oriented self-starter with comprehensive experience in Sales and
marketing.
 Identify and capture market opportunities through effective consultative
selling and co-producing market campaigns.
 Adept at identifying growth opportunities, increasing sales and impacting
the bottom line.
 Team building and interpersonal skills.
 A keen learner.
 Having the ability to work with all individuals at all levels within the
organization.
 Having the desire & commitment to achieve witch is derived both
personal & corporate goals & objectives.
 Well organized & efficient in daily responsibilities.
 Offering strong, professional & articulate leadership ability.
Educational Profile
 Bachelor Degree of social works and higher institute from Garden City
College, Cairo, Egypt 1995.

2. Professional Experience
FIRST GULF BANK
Dubai & N/E, UAE
Department – Personal Loans & SME - Sales
Designation - Assistant Team Manager
Period, 2012 till date
Job Description:
 To achieve targets in terms of building assets and liabilities.
 Assist in defining appropriate sales and marketing strategies in the loan
markets sector and ensure that these are successfully implemented with agreed
business strategies and achieve quality business growth.
 To solicit fresh customers as per agreed Bank’s sales policy, strategy and targets.
 To develop a potential customer database for new business development.
 To promote the highest level of customer service and responsiveness to
o Consumer Banking Customers.
 To keep customers informed of new products / services and promotional
activities.
 Acquiring new business through retail channels like special packages.
 Maintain healthy relationship with business associates.
 To cover all aspects of business ensuring smooth and error free dealings.
 To capitalize on cross sell opportunities.
 Ensure quality business is provided to the bank to minimize losses.
 To follow the principles of the bank and work within specified limitations.
Dubai & N/E, UAE
Department – Personal Loans & SME - Sales
Designation - Financial Advisor.
Period, Apr 2008 till Dec 2011

3. Job Description:
 Ensures people-to-people contacts such as dealing with customers,
handling telephone conversations, and making appointments.
 Analyze financial information obtained from clients and recommend the
feasible financial solution.
 Research and investigate available investment opportunities to determine
whether they fit into financial plans.
 Guide clients in the gathering of information such as bank account
records.
 Recommend investment planning strategies to clients to achieve their
financial goals and objectives.
 Review and monitor expiry status of all credits and inform management
for delayed response.
ALICO Insurance, SHJ, UAE
Department – Life Insurance
Designation - Team Leader
Period, Oct 2006 till Feb 2008
Job Description:
 Heading life insurance channel.
 Building a progressive relationship with key management with high level
tactic engagement in life insurance Products.
 Training the staff on insurance products and importance of insurance.
 Launch of sales promotion activities for the staff.
 Exploit all customer touch points to generate leads.
ALICO Insurance, Cairo, Egypt
Department – Life Insurance
Designation - Team Leader
Period, Dec 2003 till Apr 2006

4. Job Description:
 Recruit, train and supervise team to achieve their business target.
 Implementing sales management practices and sales training like product
knowledge, ops processing testing and coaching.
 Establish a positive and motivated work culture in the team.
 Daily Fast Tracking for input activities and results, coaching the team
through FOD
 Monthly team review meeting and planning meeting
 Weekly team meeting to review scorecard & HPL/Lead status, and
sharing best practices.
 Fortnightly training sessions with exit test scores & documented goal
setting and PRP with associates.
 Conduct periodic initiative to grow the business by launching local
contests/R&R for Associates.
 Tracking and focusing associates to qualify companywide/HO wide
contests/R&R.
Personal Details
Full name: Amany Lotfy N. Milik
Date of Birth: 01st April 1975.
Marital Status: Married
Nationality: Egyptian
Languages known: Arabic, English
Visa Status: Employment Visa (Transferable)
***Having Valid UAE Driving License.
References will be provided upon request
Declaration:
I hereby declare that the above particulars are true to the best of my knowledge
and belief. I will be glad if you allow me to render my services to you and
together the synergy the bond we make will be strong, and I will be faithful, loyal
and trustworthy.
Date: Amany Lotfy