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#customelearning
Carrie Zens   Brittany Laeger




                                #customelearning
Creating e-Learning That
  Makes a Difference
Webinar ID: 791-789-576




                           #customelearning
#customelearning
#customelearning




                   #customelearning
#customelearning
Ethan Edwards
chief instructional strategist




                                 #customelearning
•Explore Instructional Interactivity
•Look at several actual examples
•Discuss challenges in designing and
creating Instructional Interactivity




                                  #customelearning
#customelearning
•Performance Change
•Lasting
•Beneficial




                      #customelearning
#customelearning
•Learners don’t read extended text very effectively online




                                                         #customelearning
•Learners don’t read extended text very effectively online


•Learners’ top priority is often just to get finished




                                                         #customelearning
•Learners don’t read extended text very effectively online


•Learners’ top priority is often just to get finished


•Testing questions are not a particularly effective teaching tool




                                                           #customelearning
•Learners don’t read extended text very effectively online


•Learners’ top priority is often just to get finished


•Testing questions are not a particularly effective teaching tool


•Mindless arbitrary actions (press a,b,c,d) become meaningless



                                                           #customelearning
•Learners don’t read extended text very effectively online
   Provide a reason for the learner to NEED to read before
   presenting text information.
•Learners’ top priority is often just to get finished


•Testing questions are not a particularly effective teaching tool


•Mindless arbitrary actions (press a,b,c,d) become meaningless



                                                           #customelearning
•Learners don’t read extended text very effectively online
   Provide a reason for the learner to NEED to read before
   presenting text information.
•Learners’ top priority is often just to get finished
   Hold learners accountable, design consequences so that
   “correct” route is also the most efficient route.
•Testing questions are not a particularly effective teaching tool


•Mindless arbitrary actions (press a,b,c,d) become meaningless



                                                           #customelearning
•Learners don’t read extended text very effectively online
   Provide a reason for the learner to NEED to read before
   presenting text information.
•Learners’ top priority is often just to get finished
   Hold learners accountable, design consequences so that
   “correct” route is also the most efficient route.
•Testing questions are not a particularly effective teaching tool
    Pose challenges to encourage exploration (and encourage
    mistakes) to build knowledge.
•Mindless arbitrary actions (press a,b,c,d) become meaningless



                                                          #customelearning
•Learners don’t read extended text very effectively online
   Provide a reason for the learner to NEED to read before
   presenting text information.
•Learners’ top priority is often just to get finished
   Hold learners accountable, design consequences so that
   “correct” route is also the most efficient route.
•Testing questions are not a particularly effective teaching tool
    Pose challenges to encourage exploration (and encourage
    mistakes) to build knowledge.
•Mindless arbitrary actions (press a,b,c,d) become meaningless
    Actions need to have real-world significance


                                                          #customelearning
interactivity that actively engages the
learners mind to do those things that
improve ability and readiness to perform
effectively.




                                   #customelearning
Training for safe rail crossings for truck drivers:




                                          #customelearning
When approaching a rail crossing, which
is NOT one of the six steps in safe rail
crossings?

a.   Slow down
b.   Roll down windows
c.   Look both ways
d.   Obey controls and signage
e.   Turn on headlights




                                           #customelearning
Drag each sign to its meaning.




 Crossing to                            Rail crossing
    left       Stop at track   Tracks      ahead




                                                        #customelearning
#customelearning
#customelearning
You can try this lesson for yourself. Follow the link at
alleninteractions.com or at Operation Lifesaver’s website: oli.org.




                                                           #customelearning
#customelearning
Less Effective Contexts:
Generic
Academic (Book, lessons)
e-Learning defined
Corporate

Better Contexts:
Specific
Visual
Related to application
Tap into emotions
Personal
                           #customelearning
Less Effective Challenges:
Passing Score
Compliance
False Games
Tricky Wording

Better Challenges:
Purpose
Progressive difficulty
Real-life
Multi-step

                             #customelearning
Less Effective Actions:
Rooted in mechanics
Meaningless
Accomplished thoughtlessly
Unobservable

Better Actions:
Require effort
Suggest application
Elicit meaningful behaviors
Direct manipulation

                              #customelearning
Less Effective Feedback:
Focused only on judgment
Immediate judgment
Generic
Falsely encouraging

Better Feedback:
Intrinsic
Delayed judgment
Content-rich
Honest

                           #customelearning
1. Designing for interactivity
2. Building interactivity




                                 #customelearning
#customelearning
#customelearning
•Tools
•Design approach
•Expectations




                   #customelearning
Tools
•Most tools structured around a Tell-then-Test approach
•Tools have sacrificed utility for simplicity
•Start from ill-thought out content sources (classroom PowerPoints)
•Supported actions are generally meaningless
•Template-based approaches ignore context




                                                        #customelearning
Tools
•Most tools structured around a Tell-then-Test approach
•Tools have sacrificed utility for simplicity
•Start from ill-thought out content sources (classroom PowerPoints)
•Supported actions are generally meaningless
•Template-based approaches ignore context




                                                        #customelearning
Design Approach
•Storyboards do not represent interactivity well
•Classic ADDIE does not support exploration in design
•e-Learning viewed as “amnesty” pill
•Generally forces content into pre-existing designs
•Experimentation rarely happens




                                                        #customelearning
Expectations
•Unreasonable rapid e-learning expectations
•Developing e-learning requires no special skills
•Failure to account for the role of the instructor in training
•Interactivity assumed to always be costly




                                                            #customelearning
#customelearning
White Paper:
Creating e-Learning That Makes a Difference
              alleninteractions.com




                                      #customelearning
e-Learning Demos & Case Studies
        alleninteractions.com




                                #customelearning
ASTD e-Learning Instructional
 Design Certificate Programs
   alleninteractions.com | astd.org




                                      #customelearning
Michael Allen’s Books
   alleninteractions.com




                           #customelearning
Email: eedwards@alleninteractions.com

Ethan blogs at: info.alleninteractions.com




                                       #customelearning
#customelearning

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Creating e-Learning That Makes a Difference

  • 2. Carrie Zens Brittany Laeger #customelearning
  • 3. Creating e-Learning That Makes a Difference Webinar ID: 791-789-576 #customelearning
  • 5. #customelearning #customelearning
  • 7. Ethan Edwards chief instructional strategist #customelearning
  • 8. •Explore Instructional Interactivity •Look at several actual examples •Discuss challenges in designing and creating Instructional Interactivity #customelearning
  • 12. •Learners don’t read extended text very effectively online #customelearning
  • 13. •Learners don’t read extended text very effectively online •Learners’ top priority is often just to get finished #customelearning
  • 14. •Learners don’t read extended text very effectively online •Learners’ top priority is often just to get finished •Testing questions are not a particularly effective teaching tool #customelearning
  • 15. •Learners don’t read extended text very effectively online •Learners’ top priority is often just to get finished •Testing questions are not a particularly effective teaching tool •Mindless arbitrary actions (press a,b,c,d) become meaningless #customelearning
  • 16. •Learners don’t read extended text very effectively online Provide a reason for the learner to NEED to read before presenting text information. •Learners’ top priority is often just to get finished •Testing questions are not a particularly effective teaching tool •Mindless arbitrary actions (press a,b,c,d) become meaningless #customelearning
  • 17. •Learners don’t read extended text very effectively online Provide a reason for the learner to NEED to read before presenting text information. •Learners’ top priority is often just to get finished Hold learners accountable, design consequences so that “correct” route is also the most efficient route. •Testing questions are not a particularly effective teaching tool •Mindless arbitrary actions (press a,b,c,d) become meaningless #customelearning
  • 18. •Learners don’t read extended text very effectively online Provide a reason for the learner to NEED to read before presenting text information. •Learners’ top priority is often just to get finished Hold learners accountable, design consequences so that “correct” route is also the most efficient route. •Testing questions are not a particularly effective teaching tool Pose challenges to encourage exploration (and encourage mistakes) to build knowledge. •Mindless arbitrary actions (press a,b,c,d) become meaningless #customelearning
  • 19. •Learners don’t read extended text very effectively online Provide a reason for the learner to NEED to read before presenting text information. •Learners’ top priority is often just to get finished Hold learners accountable, design consequences so that “correct” route is also the most efficient route. •Testing questions are not a particularly effective teaching tool Pose challenges to encourage exploration (and encourage mistakes) to build knowledge. •Mindless arbitrary actions (press a,b,c,d) become meaningless Actions need to have real-world significance #customelearning
  • 20. interactivity that actively engages the learners mind to do those things that improve ability and readiness to perform effectively. #customelearning
  • 21. Training for safe rail crossings for truck drivers: #customelearning
  • 22. When approaching a rail crossing, which is NOT one of the six steps in safe rail crossings? a. Slow down b. Roll down windows c. Look both ways d. Obey controls and signage e. Turn on headlights #customelearning
  • 23. Drag each sign to its meaning. Crossing to Rail crossing left Stop at track Tracks ahead #customelearning
  • 26. You can try this lesson for yourself. Follow the link at alleninteractions.com or at Operation Lifesaver’s website: oli.org. #customelearning
  • 28. Less Effective Contexts: Generic Academic (Book, lessons) e-Learning defined Corporate Better Contexts: Specific Visual Related to application Tap into emotions Personal #customelearning
  • 29. Less Effective Challenges: Passing Score Compliance False Games Tricky Wording Better Challenges: Purpose Progressive difficulty Real-life Multi-step #customelearning
  • 30. Less Effective Actions: Rooted in mechanics Meaningless Accomplished thoughtlessly Unobservable Better Actions: Require effort Suggest application Elicit meaningful behaviors Direct manipulation #customelearning
  • 31. Less Effective Feedback: Focused only on judgment Immediate judgment Generic Falsely encouraging Better Feedback: Intrinsic Delayed judgment Content-rich Honest #customelearning
  • 32. 1. Designing for interactivity 2. Building interactivity #customelearning
  • 36. Tools •Most tools structured around a Tell-then-Test approach •Tools have sacrificed utility for simplicity •Start from ill-thought out content sources (classroom PowerPoints) •Supported actions are generally meaningless •Template-based approaches ignore context #customelearning
  • 37. Tools •Most tools structured around a Tell-then-Test approach •Tools have sacrificed utility for simplicity •Start from ill-thought out content sources (classroom PowerPoints) •Supported actions are generally meaningless •Template-based approaches ignore context #customelearning
  • 38. Design Approach •Storyboards do not represent interactivity well •Classic ADDIE does not support exploration in design •e-Learning viewed as “amnesty” pill •Generally forces content into pre-existing designs •Experimentation rarely happens #customelearning
  • 39. Expectations •Unreasonable rapid e-learning expectations •Developing e-learning requires no special skills •Failure to account for the role of the instructor in training •Interactivity assumed to always be costly #customelearning
  • 41. White Paper: Creating e-Learning That Makes a Difference alleninteractions.com #customelearning
  • 42. e-Learning Demos & Case Studies alleninteractions.com #customelearning
  • 43. ASTD e-Learning Instructional Design Certificate Programs alleninteractions.com | astd.org #customelearning
  • 44. Michael Allen’s Books alleninteractions.com #customelearning
  • 45. Email: eedwards@alleninteractions.com Ethan blogs at: info.alleninteractions.com #customelearning