Ethan Edwards concurrent session from DevLearn - 8 Steps to Improved Interactions

1. Eight Steps to
Improved Interactions

2. What makes a good
interaction?

3. Good Interactions
actively engage the mind
require attention and effort
enhance learner control
are goal-focused
are memorable and meaningful

4. The Challenge
Too often interactions are built to optimize
scoring rather than thinking.
Most tools are built with this slant.

5. Starting Point
Schreiner’s Iris Gardens, the largest commercial
grower of iris in the world, hires seasonal workers
to answer the phones. They need to know a
surprisingly specific vocabulary used to describe
iris flowers when talking to customers. Imagine a
project to build an e-learning solution.

6. Starting Point

7. Starting Point

8. A way to start…

9. Step 1: Make the learner seek
information as needed.

10. Step 2: Make it graphic. Eliminate
words in the interaction.

11. Step 3: Require careful attention to
details

12. Step 4: Add Context

13. Step 5: Diversify examples; review
intelligently

14. Step 6: Hold learners accountable

15. Step 7: Create multi-step tasks; test
items simultaneously

16. Step 8: Build constructed responses

17. Training for safe rail crossings for truck drivers:

18. When approaching a rail crossing, which
is NOT one of the six steps in safe rail
crossings?
a. Slow down
b. Roll down windows
c. Look both ways
d. Obey controls and signage
e. Turn on headlights

19. Drag each sign to its meaning.
Crossing to Rail crossing
left Stop at track Tracks ahead

20. 8 Steps to improved interactions
 Make the learner seek information as needed.
 Make it graphic. Eliminate words in the interaction.
 Require careful attention to details
 Add Context
 Diversify examples; review intelligently
 Hold learners accountable
 Create multi-step tasks; test items simultaneously
 Build constructed responses

22. Other Examples

23. Example

24. Example

25. Example

26. 8 Steps to improved interactions
 Make the learner seek information as needed.
 Make it graphic. Eliminate words in the interaction.
 Require careful attention to details
 Add Context
 Diversify examples; review intelligently
 Hold learners accountable
 Create multi-step tasks; test items simultaneously
 Build constructed responses

27. Stop by ZebraZapps booth to get copy
of White Paper about improving
challenges in e-Learning.