1) Dr. Allard Strijker conducted a pilot of the Sakai course management system in a master's program course at the University of Twente to evaluate if it could effectively support their educational needs. 2) The pilot encountered several usability issues like inconsistent interfaces, unclear relationships between functions, and technical problems accessing student assignments. 3) While the basic functions worked, Dr. Strijker was ultimately disappointed as Sakai did not meet expectations for collaboration, educational support, mobile access, or interoperability for their needs. Improvements to the interface and documentation were needed.