An Ergonomic Risk Assessment of a typical business office. This is an example of the high quality, results -focused ergonomic evaluation work provided by Allen Jingst, CIE.
Ortho ob ergonomics at the keyboard by noelle austin ms pt cht02 24-11
Sample Office Ergonomic Evaluation
1. Office Ergonomic Evaluation Overview Report
For
Sample Company
123 Main Street
Anytown, IL 00000
Submitted by
SAFETY / ERGONOMICS CONSULTING
Survey Date: September 9, 2010
Conferred with: Executive Assistant
Primary Contact: President
2. OFFICE ERGONOMIC WORKSTATION REVIEW REPORT
Visit: August 11, 2010
INTRODUCTION
On Sept 9, 2010, Allen Jingst, CIE, Principal Consultant for Safety / Ergonomics
Consulting conducted an overview of office workstations, work practices and employee
task observations at Sample Company. The evaluation was conducted by request of Sample
Company and was arranged via Administrative Assistant at the office.
DESCRIPTION
Sample Company employs 24 full time and 2 temporary employees at its facility.
Employees are located in two separate office spaces separated by a center reception area
and common area, all within the floor space plan. Most of the employees are domiciled in
office cubicles, ranging in size from 6’ x 6’, up to 9’ x 12’, generally with 5’ tall divider
panels. The worksurfaces, shelving, file cabinets, etc. are integrated into the cubicle panels,
with the worksurface suspended via brackets that clip onto the panel. The separate
worksurfaces cannot be independently adjusted for height. The leading edges of the
worksurfaces have blunted / squared edges.
Seating is highly varied with as many a 6 different types and manufacturers of office
seating noted. The age and condition of the seating is more varied, but most appear to be
around 10 years old or newer.
METHODS OF ERGONOMIC DESIGN
The aim of ergonomics is to fit the job to the person, rather than forcing the person to fit the
job. The preferred method for accomplishing this goal is to use engineering controls, which
result in changes to the job or workstation and a reduction or elimination of the risk factors.
There have not been any previous ergonomic evaluations of the work environment,
furniture, or related risk factors at this office. Recent changes at this company and
consideration of the current condition and potential ergonomic risks presented by the
current work environment prompted this evaluation and report.
In general, the following should be considered when fitting the workstation to an employee:
1. Is Your Chair Height Right?
To begin, adjust your chair so that your feet are on the floor and your knees are at or slightly
below your hip joint level. Now, double-check this chair height with the other portions of
your desk to make sure you are not too low to work at them. If this chair height is OK, move
to step 2.
If the chair height is not OK, raise your chair so you can work at the set height of your desk.
However, you'll need some foot support...refer to Item 3 below for more help.
3. 2. Are Your Hands at the Right Height for the Keyboard?
A. [For Workstations with a Fixed-Height Computer Keyboard]
With this type of arrangement, the computer keyboard and mouse are located on the desk
surface. Begin by checking to see if your elbows (when held at the sides of your body) are
at the same height as the home row of keys on the keyboard. If not, you'll need to raise or
lower the chair height sot that the elbows and your hands are at about the same height.
This will place your forearms at a near-horizontal level. More importantly, this helps to keep
your hands and wrists in a "neutral posture."
B. [For Workstations with an Adjustable-Height Computer Keyboard]
Workstations with pull-out or sliding keyboard trays can usually be adjusted for height. Use
the tray's mechanism (knob, etc.) to loosen the tray, and then move it up or down until you
can position the home keys at your elbow height (see paragraph above).
3. Are Your Feet Located/Positioned Correctly?
After you've corrected the chair height for your keyboard use, your feet should be on the
floor and the knees equal to or slightly lower than your hip joint. If not, you will need to get
some kind of foot support. Commercially available foot rests are height and angle-
adjustable. If a foot rest isn't immediately available, use something that is the correct
thickness for the amount of support that you need. However, be sure you request a foot
support as soon as possible.
4. Do You Have Adequate Back Support?
Sitting is physically demanding on certain parts of the body. One of them is the back. A
chair with little or poorly designed back support can make you fidgety, and add to your
discomfort.
The chair has an up - down adjustment for the back (lumbar) rest. The portion of the back
rest support that protrudes forward is anatomically designed to fit into the lumbar area of
your lower back. This area is usually around the belt line (it's the forward - curved area of
the lower back just above the tailbone area). Adjusting the height of the back rest to match
your lumbar area will actually transfer some of your seated weight from your seat and upper
legs to your back, making sitting more comfortable and with less fidgeting, tenderness or
numbness that can occur when seated in a poorly fitted chair.
When you sit down, position yourself on the entire seat. Sit all the way back and fit into the
space between the seat and the back rest so the lumbar support can support your back.
5. Should You Use a Wrist Rest?
The purpose of a wrist rest is to prevent your wrists from drooping down during keying.
Some people can hold their posture without support. But if you find that you rest your hands
on the front of the keyboard or on the desk surface, then you should get some sort of
support.
Get a rest with some "give" to it (not hard plastic or rubber). Try separating the wrist rest
from the keyboard by 1-2 inches. This allows support for your arms without concentrating
pressure on your wrists.
6. Is Your Monitor Located Correctly?
Position the monitor screen so it's vertical or at a slight tilt to prevent glare and yet give you
a clear view of the screen. The top of the monitor should be set at eye level or slightly
4. lower, and should be positioned for viewing with your head comfortably erect and balanced.
This eliminates stress on your neck and shoulders.
If you wear bifocal glasses, check to see if your lower bifocal correction is for monitor
viewing distance. You may need to lower the monitor a little more if this is the case. [Be
sure to inform your eye care provider that you use computers in your job; they can adjust
your prescription to meet these needs.]
Often check your monitor screen for brightness and contrast...if necessary use an anti-glare
filter...and keep the screen surface free of dust.
OFFICE WORKSTATION EVALUATION RESULTS
Department: No specific Department or workstations are noted in this report. The
Ergonomic Concerns, Photos and Recommended Changes are those that have an office –
wide impact and depict ergonomic risk factors common to many of the workstations, work
practices and employees observed. Note that the observations depict a specific date and
time and may not be fully indicative of the tasks and work practices of the subject
employees observed.
Note: The Posture section of the following Checklist was not completed for this Evaluation
as no specific employees were evaluated. Instead, the Checklist describes risk factors and
other ergonomic conditions that were noted to be prevalent or significant throughout the
facility.
Ergonomic Concerns Photo Recommended Changes
Contact stress to the 1. Long term Correction:
underside of the forearms Replace current cubicles
due to keyboards placed (See photo below) with worksurfaces with
back on desk surface and rounded (waterfall) edges.
contact with the edge of the 2. Short term Correction:
desk (blunt / squared off). Reposition keyboards and
mousing devices closer
toward front edge of desk.
5. Chairs vary from Current Chair Evaluation:
acceptable to worn and • Examine all chairs for
unable to maintain proper wear and condition.
support and position. • Check manufacture
(Note: Chair in photo could date on chair (usually
not extend maximum height found on label under
beyond 20”; however, others seat pan), those older
of the same model were than the warranty for
measured at 21-1/2” the seat strut – usually
maximum height.) 10 years – consider for
replacement.
• Contact manufacturer
or vendor for use
instructions and
provide to the users.
No adjustable work For Current and Future
surfaces or keyboard / Workstation Equipment
mouse surfaces available. without adjustable keyboard
This creates poor seated tray:
posture, contact stress to 1. Adjust chair to meet
forearms, extended hand user’s height and
positions for keyboard and posture needs.
mouse. 2. Measure vertical
distance from floor to
underside of bent
elbow.
3. Set worksurface height
to floor – elbow height.
4. Position keyboard &
mouse near desk edge.
Proper height alignment This is an example of a
between chair (user – workstation height that
defined) and work surface meets the steps described
is varied. above.
(Note: Photo at right shows
a good height alignment:
Worksurface = 27” H; meets
seated elbow to floor
distance of 28”.)
6. Monitor height (measured Note footrest located under
at the top of the screen) the desk. These were
should match the floor – commonly found but often
eye vertical distance. Most unused or incorrectly used.
workstations appeared to A properly adjusted seat
be within 1 – 2” of this and worksurface alignment
measurement (monitors usually eliminates the need
lower than eye level is for a footrest.
better).
Document holders were not See Photo 4 above Document holders are
found, even though some recommended to reduce
tasks would benefit (some neck movement from
with documents lying flat monitor to desk. The large
on the desk). monitors may limit the use
of holders that are intended
to fit between the keyboard
and monitor (with the
keyboard moved forward).
Keyboards / mouse located See Photos 1, 3, 5 above A keyboard / mouse in this
at a “far reach” distance position promotes awkward
near monitor (away from postures of the shoulders
front edge of desk). and arms, causes contact
stress with the desktop
edge, and creates poor
seating posture (no back
support). The proper seat /
desk height alignment
should help reduce the risk.
Ergonomic Workstation Evaluation
Areas Covered: (check each item)
• CHAIR Model: varied by Width: varied, 18” – 20” Depth: varied,
workstation 18” – 20”
• KEYBOARD Placement: on desktop Style: most are standard, a Articulating
few Microsoft Ergo models Tray: none
used
• WRIST REST Keyboard: none observed Mouse: none Both:
observed
7. • MOUSE Right: Left: Trackball: Glidepoint: none Other:
none noted
• DESK Surface Height: most Distance (Floor to Elbow) Distance (Floor
between 29” – 31” high Sitting: most were 2” – 3” to Elbow)
below desk surface ht. Standing: n/a
– no sit –
stand
workstations
• CHAIR Height: varied, Feet on Foot Rest: rare Floor
17” – 21” Floor: mat:
none
noted
• COMPUTER MONITOR Size: Dual flat screens – Height: varied, 15” Placement:
21” -22” above desk generally at
centerline of
keyboard
• VISION Single Bifocals: Progressive Contacts:
Vision: Lenses:
• DOCUMENT HOLDER Right: none observed Left: Midline:
• LIGHTING Task Light: usually available Glare Screen: n/a, good screen
viewing
• TELEPHONE HEADSET Yes: varied No: W/Computer
Use:
• WORKSPACE LAYOUT Describe: old furniture and chairs, no keyboard height adjustability, some
stations with good desk height seemed to be “accidental” for that specific
employee.
• STRETCHES/BODY MECHANICS Discussed: none used, no voluntary stretch breaks, no active stretch or
exercise program or means to encourage leaving workstation.
• ADDITIONAL COMMENTS
Recommendations: (i.e. workspace modifications; ergonomic chair recommendations; additional
furniture & equipment required; suggested behavioral modifications)
See Recommended Changes noted in right-hand column in above section of the report.
Evaluator: Date Completed: