Resumen de la unidad 1 sobre Correspondencia en Administración de Empresas

2. Business
Administration
Technical English
Unit 1

3. Questions and answers.
https://www.youtube.com/watch?v=tYB1roGoSzA

4. There is / are
Hotel
facilities

6. Customer enquiries: Useful
phrases
 Please send information about….
 I am sending you information about…
 I am afraid…
 My apologies for…
 Congratulations on …

7. Writing mails
• Informal
• Contractions (don’t)
• Idioms
• Phrasal verbs : go up
• Imperatives : Write soon,
send it now.
• Formal
• No contractions (do not)
• Correct words
• No phrasal verbs: raise
• No imperatives: You may
send it to your earliest
convenience..
TIPS

8. • Informal
• Very, really
• A lot
• Abreviations: tv
• ! Exclamation mark
• Nolatin based words:
smart
• Formal
• Strongly
• Much/many
• No abreviations:
television
• No !
• Latin based words:
intelligent

9. Applying for a job

10. • Date on the left of the mail / letter.
• Name of addressee Mr or Mrss first
name, last name.
• Department name or company name.
• Address of the company.
• Subject: number or type of job.
TIPS
Pat Goodwin

11. Dear Mr / Mrs…. // Dear … department
Your company has a very good reputation. The position
posted / for … is of great interest to me. I believe that my
strong track record of work would be of value to your
company.
[I have computer skills. I have got my degree on
administration in 2013. I worked in a company for about a
year.]
[I think I am qualified for the job posted because I already
worked in a similar position.]
It would be a pleasure to speak with you personally.

12. [I think I am qualified for the job posted because I
already worked in a similar position.]
It would be a pleasure to speak with you personally.
I look forward to our conversation. Thank you for your
strong consideration.
Best regards/ Sincerely yours
your name
https://www.youtube.com/watch?v=ARNWtLCbfW4

13. Writing: Write an application letter
• Receptionist / Administrator
• Well established small company in the manufacturing
industry is looking for the services of a proactive
Receptionist/Administrator to work in their team in
Curitiva, Brazil. 75% admin/sales support and 25%
reception and secretarial focus. Liaison with clients,
general office administration, reception duties.
Professionally presented person is required.
•
• Please email your confidential CV to Mr. Alan Johnson,
Human Resources, Marshall’s
•

14. Material preparado por
Prof. Alicia Ocampo
ICE 2014
aliciaocampo0@gmail.com