NGA HR is exploring how blockchain technology could improve payroll processes by establishing trust and transparency. Blockchain ensures accurate tracking of transactions and assets by creating an immutable record that is shared across a distributed network. For payroll, blockchain could give employees control over their own data by storing it securely on a decentralized ledger. This would simplify regulatory compliance and make the payroll process more scalable and cost-effective to handle large volumes of data. The key to a successful blockchain project is focusing on solving business problems like ensuring trust, rather than the technology itself.

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Blockchain at NGA HR
It’s all about Trust
Anita Lettink - April 2019 - @let_anita

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Multi-Country
Payroll Leader
Payroll Outsourcing
2013-2019
Cloud-Based HR
Services Leader
SAP SuccessFactors
2016-2018
Leader in Payroll BPO
Payroll BPO Services
Magic Quadrant
2012-2016
Market Leader
Multi-Country Payroll
Outsourcing 2015-2018
Multi-Process HRO
2015-2018
Star Performer
Multi-Country Payroll
Outsourcing 2018
Leader
SuccessFactors BPS 2018
Who are NGA HR?
Recognition
Company Credentials
Founded in
1969
5300
employees,
4200 in Delivery
35 countries,
9 strategic
delivery centers
120+ HR BPO
& BPaaS clients
Revenue
£300M
350 HRC &
AMS clients
3M client
employees served
SOC1/SSAE18
ISO27001
3M calls answered
per year
11 year average
contract relationship
1300+
HCM and payroll
implementations
460+
certifications on HR
Cloud applications
HR & Payroll
services in
188 countries
Working with
1 out of 5
Fortune 500 companies

3. 15 May 2013
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Recent headlines

4. 15 May 2013
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2019 Edelman Trust Barometer

5. 15 May 2013
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15 May 2013
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Evolution of Trust
LOCAL INSTITUTIONAL DISTRIBUTED

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How Blockchain Works
1
Two parties decide to
exchange an object of
value, deliver a service
or another asset, like a
certificate or diploma.
The Transaction is
initiated.
5
Execution of the
transaction is now
considered complete.
2
The transaction is
packaged with other
transactions to create a
Block. The block is sent
to the computers
participating in the
distributed network.
?
?
?
?
?
?
3
The participating
“nodes” evaluate the
transactions and
determine if they are
valid, using rule-based
mathematical
calculations. When
consensus is achieved
Verification takes
place.






4
Each verified block is
time-stamped with a
cryptographic hash.
Each block also
contains a reference to
the previous block’s
hash, thus creating the
blockchain, a chain of
records that can’t be
falsified.

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When do you use Blockchain?
A business network, involving assets &
transactions
Multiple participants to verify transactions
A need to know who’s done what and when
Trusted transactions
A single view of the truth, that is shared across
the network

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NGA Global Operating Model
Your HCM NGA hrX exchange NGA Global Payroll
188
Employee
indicative data
Certified
Connectors
Pay Specific
employee data
Payroll process
management
Case
management
Global analytics
Regulatory
Compliance
Localized Pay
Processing

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Blockchain focus
A business network, involving assets &
transactions
Multiple participants to verify
transactions
A need to know who’s done what and
when
Trusted transactions
A single view of the truth, that is
shared across the network

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• In essence, payroll is a ‘black box’ calculation engine
• Controlled by a single entity – in this case NGA
• Quality and correctness of incoming data determines the
quality and correctness of payroll
• One payroll administrator starts the calculation process
• A payroll run requires a large amount of data processing,
and often several runs are needed to calculate the final
payments
• Scalability challenge when the total amount of data
grows
So, why not payroll?
A business network, involving assets &
transactions
Multiple participants to verify
transactions
A need to know who’s done what and
when
Trusted transactions
A single view of the truth, that is
shared across the network

11. Copyright NGA Human Resources. All rights reserved.
• A solution that puts control in the hands of
the PII owner
• Security and access controls for
regulatory compliance simplified with
single data store
• A future proof solution that can cost
effectively handle large bursts in demand
• A solution that is capable of scaling at
known costs
• Establishes trust with the network
participants: clients and their employees
NGA HR Confidential
What blockchain helps us solves
Ingestion
Engine
Payroll
System
Gospel Core
Customer
Portal
Analytics
Engine
Tech that ingests
customer data
The “Gospel Brain”,
the ledger and
blockchain
Secure client access
to their data in their
blockchain
NGA systems and client system
feed ingestion engine
NGA Analytics of all Payroll
and HR activity in Gospel

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• To ensure a successful blockchain project,
focus on the business problem,
not the technology
• For NGA HR: ensure our customers
and their employees trust us with their data,
and continue to do so, by feeling they are
in control
Blockchain success
www.weforum.org

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Blogs
Blockchain, HR & Payroll: What does the future hold?
How does blockchain secure personal data?
How can blockchain improve your hiring processes?
Blockchain. What is next for HR and Payroll?
White paper
Blockchain beyond the hype – WEF
TEDTalk
How the blockchain is changing money and business
LinkedIn Group
Blockchain for HR and payroll
Further information

14. www.ngahr.comwww.ngahr.com
16
Anita.Lettink@ngahr.com
@let_anita