The document provides details about Alan Bustamante's professional experience in Agile coaching and training. It summarizes his over 13 years of experience leading teams in software development across multiple industries, facilitating transitions to Agile methods like Scrum and SAFe, and his work with clients such as Procter & Gamble, The Kroger Co., and Elsevier. Alan offers expertise in Agile practices, process frameworks, and experience leading globally distributed teams.

1. Alan Bustamante
Cincinnati, OH
Local: 513.549.2615 Mobile: 210.367.7680 Email: alan@xceleratepartners.com
Web: www.xceleratepartners.com Linked In: http://www.linkedin.com/in/alanbustamante
SUMMARY
Alan has over 13 years IT experience across multiple verticals, in varying capacities, and seeks a challenging opportunity that will use his
passion for leading teams and coaching organizations on Agile software development (SDLC) practices such as Scrum, Lean, or Kanban;
as well as, process frameworks such as RUP and SAFe. Alan also offers:
 Experience leading and mentoring both co-located and globally distributed teams
 Experience in contract and/or third party supplier management roles; as well as, Java, .NET, SOA, and Integration projects
 Quick learner, logical approach to problem solving. Self-motivated, able to work in a team or independently
 Excellent communication (verbal and written) and presentation skills, with ability to drive consensus and decision making
 Experience in the complex International business environment; including, West/East Europe, Asia, and the Middle East
 Gives back to the Software Development community through blog posts, public speaking, and non-profits such as Agile Cincinnati
 Broad experience, including Consumer Products, Education, Energy, Environmental Services, Grocery, Insurance, Manufacturing,
Medical Devices, Non-Profit, Packaged Software, Publishing, and Telecom
PROFESSIONAL EXPERIENCE
Xcelerate Partners
Principal Consultant 01/2013 – Present
Roles: Agile Coach, ScrumMaster, Trainer, Interviewer
Client: Elsevier (LexisNexis); Dayton, OH (10/2014 –11/2014)
 Created and delivered a five (5) day Agile training/workshop for over 200 Elsevier employees.
 During the workshop portion, we helped employees apply what they learned in class towards their Elsevier work
Client: The Kroger Co. – Mercury Program; Cincinnati, OH (6/2014 –9/2014)
 Responsible for coaching three teams during the early stage transition from Waterfall to the Scaled Agile Framework (SAFe)
 Created supporting documentation to support the adoption
 Introduced teams to new tools and techniques for distributed agile development
Client: Miami University; Oxford, OH (3/2014 –6/2014)
 Developed and delivered course curriculum in agile product development to a group of Miami University professionals.
Client: Teracore; Atlanta, GA (3/2014 – 6/2014)
 Interview candidates for their agile development skills. Prepare feedback using Teracore templates and make candidate
recommendations to hiring managers. I helped Teracore staff for a very large government project.
Client: David J. Joseph Company; Cincinnati, OH (2/2014 – 3/2014)
 Developed and delivered training on Scrum for DJJ’s Brokerage Service
 Developed and led workshops that generated team working agreements, definition of done (DoD), definition of ready (DoR) and
user stories.
 Led Sprint 1 planning session
Client: Elekta; St. Louis, MO (11/2013 – 1/2014)
 Responsible for leading the early stage adoption of the Scaled Agile Framework (SAFe) for the St. Louis based teams.
 Assisted with multi-site Scaled Agile Framework (SAFe) Quickstart and Release Train launches.
 Coached Release Train Engineer (RTE) on how to be more effective in his role, for example, creating an “impediment backlog” to keep
track of team impediments at the Scrum of Scrums.
 Stabilized a dysfunctional distributed project team by introducing them to a set of collaboration tools and coaching the Scrum Master
on how to be a more effective leader.
 Most of my interactions were at the team level and I met with the Scrum Masters and Product Owners weekly, but I worked with senior
leadership when necessary to create a transparent environment and change behaviors that were in the way of teams and leadersh ip
adopting an Agile mindset.
Client: Procter & Gamble (P&G); Cincinnati, OH (03/2013 – 09/2013)
 Coach and ScrumMaster for a multi-vendor, globally distributed development team that was responsible for remediating a
Dassault Systemes PLM product called Enovia. This was a high profile/visibility project that was on the CIO dashboard for both
P&G and Dassault.
 Responsible for leading the transition of the team from Waterfall to Scrum; as well as, coaching senior leadership through the
transition
Client: Toyota Boshoku; Erlanger, KY (8/2013)
 Developed User Story workshop and spent two days onsite training Toyota Boshoku personnel on user stories

2. Contract Senior Consultant 03/2012 – 12/2012
Client: Blue Cross Blue Shield of NC; Raleigh, NC (07/2012 – 03/2013)
 Part of a team of coaches brought in to help BCBS implement the Scaled Agile Framework (SAFe) on a $500+ million enterprise
class project. I coached 3 teams; as well as, senior managers through their adoption of the SAFe.
Client: Blue Cross Blue Shield of RI ; Providence, RI (05/2012 – 06/2012)
 Coach a distributed team of 7 in the art of Agile development for a salesforce.com implementation project
 Deliver presentations and evangelize Agile development for senior management and executives
Seapine Software – Agile Services; Cincinnati, OH 08/2010 – 03/2012
Senior Agile Consultant (Responsible for leading all development aspects of Agile Services)
Clients: Datastream Connexion; Policy Works; OptiMedical; WorkForce Software
 Coaching and Training: Grow core competencies by nurturing Agile knowledge in junior team members. Provide Agile coaching and
training for internal staff and external customers.
 Product Development: Create both two day iterative based Agile courseware and three day PMI-ACP (Agile Certified Practitioner)
courseware. Client course feedback available on request. Develop service offerings and educate sales team on them.
 Marketing: Create content for Agile reference cards, planning poker cards, one page fliers, eBooks, website, and Seapine View blog.
Host webinars and speak at conferences on Agile concepts. Drive the creation of YouTube videos.
 Sales: Responsible for Agile Services sales cycle from initial contact to close. Closed $15,000 in sales in the first full year for the
group.
Contract Senior Consultant 08/2008 – 08/2010
Client: Waste Management; Houston, TX (06/2009 – 01/2010)
Roles: ScrumMaster, Agile Coach, Project Manager
 Manage $1.5+ million in project funds. On one project, effectively used Agile methods to achieve project objectives and return
$200,000 (25%) of $800,000 project budget to company for higher priority initiatives.
 Lead co-located and geographically dispersed teams in development of Java and .NET based Web Applications. Utilize Rally Dev
Enterprise and Rally Dev Community edition for backlog tracking and status reporting of projects with remote teams.
 Act as Agile Coach and Agile Evangelist for the company. Coached internal and external teams on Agile development. Organized
ALN Houston meetings at client site to promote and build company intellectual capital on the benefits of Agile.
 Help IT PMO balance need for SOX and other compliance mandates with need for faster software development cycles, better quality,
and releases that were more closely aligned with business objectives.
 Lead daily Scrums, Sprint retrospectives, Release planning, Sprint planning, planning poker sessions.
 Work with Product Owner and development team to prioritize user stories in the product backlog; as well as, mitigate any issues that
impeded the completion of Sprint objectives. Calculate burndown, velocity, and release potential. Report to senior management.
Client: British Petroleum (BP) nERGIZE Gas Trading; Houston, TX (10/2008 – 06/2009)
Roles: ScrumMaster, Agile Coach, Project Manager
 Lead co-located and geographically dispersed teams in the development of a .NET gas trading application.
 Lead daily Scrums, Sprint retrospectives, planning poker sessions
 Coach multiple sub teams in the development of their processes and draw common elements for use by other sub teams. Help
develop common reporting standards for senior management.
Work with Product Owner and development team to prioritize user stories in the product backlog; as well as, mitigate any issues that
impeded the completion of Sprint objectives. Calculate burndown and report to senior management
Noblestar; Houston, TX 02/2007 – 07/2008
Senior Consultant
Clients: The College Board; T-Mobile; IBM Global Services – London, England
Roles: ScrumMaster, Project Manager, Business Analyst, Trainer
 Coach project teams on Agile development techniques
 Lead daily Scrums, Sprint retrospectives, planning poker sessions
 Represent IBM Global Services as instructor for IBM (RUP) Rational Unified Process v7.0 (PRJ270) and IBM Rational Mastering
Requirements with Use Cases (REQ480) classes
 Use knowledge of PMI (PMP) practices and Rational Unified Process (RUP) to analyze client PMO and SDLC business processes to
create improvement guidance and make recommendations to Senior Management.
 Capture and define software requirements using multiple techniques, including Use Case specification and modeling, in support of
multiple .NET based Service Oriented Architecture (SOA) projects

3. Contract Consultant 03/2005 – 01/2007
Client: Dell, Inc – World Wide Procurement; Austin, TX (05/2006 – 12/2006)
Role: Business Systems Analyst (Focused on Inventory Management)
Project: APJ Global Limited
 Rolled out CCC4 ERP code base to existing Chinese and Malaysia factories
 Collaborated with Chinese and Malaysian business partners during user acceptance testing (UAT) to resolve any defects identified as
a result of testing activities and provided ERP Inventory SME support
 Led Philippines and India GDC testing teams during Inventory SIT activities and collaborated with them to resolve any defects
Project: BRH1 (Supply Chain Expansion in Brazil)
 Contributed to Vision Scope Document (VSD) development
 Developed Work Breakdown Structure (WBS) for inventory related tasks
 Created training materials and delivered training to Brazilian team for inventory related features
Project: HFDM
 Provided ERP Inventory subject matter expertise (SME) to ERP consultant during Software Requirements Specification (SRS)
development
 Trained ERP consultant on Rational RequisitePro requirements tagging and traceability
Project: Quarterly Tactical Enhancements
 Led and facilitated requirements gathering sessions with global stakeholders for Procurement and RICT enhancements
 Developed use case descriptions to communicate requirements to all stakeholders
 Collaborated with global teams to ensure successful implementation of requirements
Client: Aspen Technology – Global Services; Houston, TX; Chicago, IL (01/2006 – 04/2006)
Role: Business Systems Analyst
Project: British Petroleum (BP) Supply Chain Software Replacement for Downstream Trading Group (IST)
 Developed use case descriptions, models, activity diagrams and defined data mappings
 Acted as peer group (DB, Development, Integration, and Business) lead when refining requirements for .NET based application.
 Mentored inexperienced analysts on Visio and use case development techniques
Client: Dell, Inc – World Wide Procurement; Austin, TX (05/2005 – 01/2006)
Role: Business Systems Analyst (Focused on Inventory Management)
Project: CCC4 Limited (Expanded Scope for CCC4 Startup)
 Led and facilitated requirements gathering sessions with business teams from China and Malaysia
 Developed SRS documentation for inventory related features
 Collaborated with Americas and Philippines GDC teams to ensure successful implementation of requirements
 Mentored Dell employees on the use of Rational RequisitePro including how to create requirements traceability
Project: CCC4 Startup (Supply Chain Expansion in Xiamen, China)
 Developed script execution schedule and led a multinational team of contributors during the SIT/UAT phase of the project lifecycle
 Supervised and managed key deliverables related to the ERP Inventory space
Project: Quarterly Tactical Enhancements
 Led and facilitated requirements gathering sessions with global stakeholders
 Developed use case descriptions to communicate requirements to all stakeholders
 Collaborated with global teams to ensure successful implementation of requirements
Client: Hewlett Packard Company – Volume Direct IT; Houston, TX (03/2005 – 05/2005)
Role: Portfolio Manager, Business Analyst
 Team lead for development of a project portfolio management tool. Leveraged existing Microsoft Project based portfolio management
prototype to create a Volume Direct IT specific project portfolio management tool
 Team lead for the development of a change management process flow for the Account Management group in Volume Direct IT
Stewart Information International Inc., Houston, TX 07/2002 – 12/2004
Consultant
Clients: Government of Romania, IBM; Bucharest, Romania / World Bank; Washington, DC / Government of Antigua
Roles: Project Manager, Business Analyst
 Created and launched software change control process for the division; documented using RUP templates, UML use case, and
activity diagrams
 Researched, prepared, and presented competitive analysis report for Senior Management

4. Project: Antigua Land Registration, an OAS Land Registration Initiative
 Provided onsite project management for .NET development effort in Lahore, Pakistan
 Analyzed trends and gaps to formulate new strategies for successful solution delivery
 Negotiated contracts with scanning software vendors
 Designed and developed software training manuals
Project: Romania Cadastral, World Bank Project with IBM Romania
 Supervised landcadastre documentation development
 Championed the allocation of an available internal graphics specialist for icon development resulting in substantial savings by
eliminating the need for hiring an external graphics specialist
 Developed requirements solution using Rational Unified Process (RUP) methodology, UML use cases, use case descriptions, and
activity diagrams
 Designed, created, and implemented master test plan and test cases
 Conducted end user training for Romanian end users
Hewlett-Packard Company (formerly Compaq Computer Corporation), Bryan, TX 01/2001 – 05/2002
Role: QA/QC Analyst and Technician
 Project lead for Smart Start and Storage Software Regression teams. Conducted QA testing on Smart Start software, newly
developed storage software and drivers, and 3rd party hardware
 Designed and created project documentation including test procedure manuals and test cases
EDUCATION
 BBA Management Information Systems: Texas A&M University, College Station, TX
CERTIFICATIONS
 Scaled Agile Framework (SAFe): Certified SAFe Program Consultant (SPC)
 Project Management Institute (PMI ): Project Management Professional (PMP) and PMI-ACP (Agile Certified Practitioner)
 Scrum Alliance: Certified Scrum Practitioner (CSP), Certified ScrumMaster (CSM), and Certified Scrum Product Owner (CSPO)
 Innovation Games: Innovation Games Trained Facilitator
 OMG: Certified UML Professional - Fundamental
 IBM: Certified Solution Designer – Rational Unified Process (RUP) v7.0 and Certified Specialist for Requirements Management
with Use Cases
 IBM Rational SME: Process and Portfolio Management, Requirements and Analysis, and Software Quality
 Microsoft: Microsoft Certified Systems Administrator (MCSA)
 CompTIA: A+ and Network+
TECHNICAL SKILLS
Languages: XML, Visual Basic 6, Java, Active Server Pages, .NET, CSS, JavaScript, HTML
Databases: Oracle 9i/10g, SQL Server, Access, PostgreSQL
Operating Systems: Windows, Linux
Software Packages: Microsoft Office, Seapine Software, Rally Software, Atlassian Jira, SharePoint, Visual Studio .NET, IBM Rational
Product Suite (RSA, RSD, RequisitePro, ClearCase, ClearQuest), Microsoft Project, TestDirector 8, Mercury
Quality Center 8.2 SP1, Fujitsu Glovia ERP, Dassault Systemes Enovia PLM (Product Lifecycle Management)

5. Thought Leadership
ORGANIZATIONS
Agile Cincinnati (www.agilecincy.org) 12/2010 – Present
Chapter Leader
 Reorganized chapter into a better performing organization by bringing leadership team together more frequently for face to face
meetings, standardizing event registration, creating sponsorship program, recruiting new sponsorship, bringing in a more diverse
group of speakers, and leveraging our digital assets (linked in, twitter, etc) better. As a result of these initiatives, monthly average
meeting attendance has grown from around 10 to around 35 and we are attracting a more diverse audience.
Project Management Institute: PMI – ACP Development Team (www.pmi.org) 2011 - 2012
 Question contributor to the PMI-ACP (Agile Certified Practitioner) Exam
 Part of the standards setting committee for the PMI-ACP exam. Determined passing score range and final question bank for exam.
 First set of pilot candidates to receive the PMI-ACP credential.
ALN (Agile Leadership Network Houston (www.alnhouston.org) 06/2008 – 07/2010
Roles: Co-Founder, Chapter Leader, and Treasurer
 Founding Member and Chapter Leader. Work with 5 other leaders to set chapter direction and organize monthly meetings.
 Created sponsorship guidelines and recruited new sponsorship. Helped grow chapter to over 600 members in a little over a year!
CONFERENCES
 2013 COHAA Agile Lunchbox - Speaker: SAFe Foundations v2.5
 EclipseCon 2012 (Agile ALM Connect) – Speaker: “Agile XXL: Scaling Agile for Project Teams”
 Agile Prague (Czech Republic) 2011 – Speaker: “Only the Agile Survive: Understanding the Business Case for Agile”
 PMI SW Ohio Chapter Mega Event 2011 – Speaker: “Only the Agile Survive: Understanding the Business Case for Agile”
 Agile 2011 – Stage Reviewer: Testing and Quality Assurance Stage
 Agile 2011 – Stage Reviewer: Business and Project Management Stage
 InfoTech 2010 – Speaker: “Agile Overview Using the Scrum Framework”
 SD West 2008 (Santa Clara, California) – Speaker: “Call the Requirements Police, You’ve Entered Design!”
MAGAZINE CONTRIBUTIONS
 SD Times: “Finding the right tool for the Agile job” http://bit.ly/v9JfG2
 SD Times: “Making a Game of Agile” http://bit.ly/yFQQkq
ACCOLADES (MENTIONS)
 Fear No Project – A Project Management Blog: “Agile and Project Management – Advice from the warriors”
http://bit.ly/x5pGQG
WRITING
 “Seapine Agile Expedition” (eBook): Available on Request
 “Agile XXL: Scaling Agile for Project Teams” (eBook): Available on Request
 Seapine Blog: http://blogs.seapine.com/author/bustamantea/
 Personal Blog: http://www.xceleratepartners.com/blog/