Akira Hirose

Within 23 wards, Tokyo, Japan Japan

Helping brands to understand customers and taking action to survive through digital transformation

Technology / Software / Internet

I help ambitious companies or brands to be more customer first through digital technologies. Responsible for Solution Consulting at Sprinklr Japan, which is a vendor/practitioner of "Digital Customer First Transformation System". I believe that social network activity is the best way to make the customer first transformation happen. Prior to Sprinklr, I was a Product Manager in Rakuten, delivered fine products for e-commerce, customer cares, marketing campaign management. Before joining Rakuten, I was an application engineer in some start ups, developed mobile services and SFA/CRM. From a viewpoint of the certification and passion, I'm a Certified SCRUM Product Owner who have a strong...