Mohammad Akbar Moghal

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I have over 17 years of experience within eBanking/ADC, Information Systems and Management Consulting domains, with extensive product development, project management and marketing expertise. I have managed and implemented complex technology solutions and products, including Siebel CRM and Teradata’ CRM, Datawarehousing and Business Intelligence solutions, along with Genesys’ CTI based multimodal Contact Centers and IVR, Bill Payments, Funds Transfer, eStatements, Transaction Alerts, Internet and Mobile Banking platforms.

social media and crm customer management relationship management model crm rmm banking ecrm consumer transaction banking ebanking it adc

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