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Agile Retrospectives
 Useful tool, or
 empty ceremony?




                           Akash Bhalla
                       akash@thoughtworks.com
                                     @akashb
Agile Retrospectives
 Useful tool, or
 empty ceremony?
How can we use
the lessons of the past
to improve our future

               ?
Agile Retrospectives
 Useful tool, or
 empty ceremony?




                       Katana	
  |	
  an	
  exhibit	
  by	
  sinkdd	
  CC	
  image	
  via	
  flickr	
  
Evidence
Evidence

Process (action + understanding)
Evidence

Process (action + understanding)


   Ritual (action – understanding)
Evidence

Process (action + understanding)


   Ritual (action – understanding)

                         Supers
                                ti tion
“	
   ”	
  
Superstition ain’t the way
X
Retrospective format ideas?


Retrospective ceremony
                          ✓
Regardless	
  of	
  what	
  we	
  discover,	
  	
  
           we	
  understand	
  and	
  truly	
  believe	
  	
  
   that	
  everyone	
  did	
  the	
  best	
  job	
  they	
  could,	
  
          given	
  what	
  they	
  knew	
  at	
  the	
  Ame,	
  	
  
their	
  skills	
  and	
  abiliAes,	
  the	
  resources	
  available,	
  	
  
                   and	
  the	
  situaAon	
  at	
  hand	
  
first contact
Summer 2007…
ThoughtWorks University,
 Bangalore
real world context
A couple of months later…
                            My first
                            real retro!
presentation
Regardless of what we discover,
we understand and truly believe that
   everyone did the best job they
could, given what they knew at the
    time, their skills and abilities,
   the resources available, and the
           situation at hand
understanding
Let’s Pretend,
  Regardless of what we discover,
we understand and truly believe that
   everyone did the best job they
could, given what they knew at the
    time, their skills and abilities,
   the resources available, and the
           situation at hand
“questioning the prime directive”
The Prime Directive
                  How are you presenting it?

Are you explaining the meaning behind it?

                                “Let’s pretend”
 The retrospective is not an appropriate
  forum for personal feedback

Badly explained prime directive + alcohol = anger
Why
  How
It’s not all about you!
So you can decide whether
to carry on or not

           +
So the team gains awareness
5   Talk about anything, want to explore other’s
    thoughts as well as my own


4   Talk about most things, but small few topics
     I may keep quiet on


3   Happy to sit and listen, will talk if something
    I am very passionate about comes up


2   Not comfortable talking, even when I have a
    strong opinion, will keep it to myself


1   Not comfortable being here, I want to leave
E	
  




  p lor er!
ex



             visit
                   or!
 
1


    {   	
  
               don’t ignore it
                                 	
     }
2




{        suggestions to
    	
   improve safety 	
     }   	
  
3




    {        redo the
        	
   safety check   }
                         	
     	
  
4


    { }
    	
  
           stop
                  	
     	
  
The Safety Check
            “Is it secret? Is it safe?” – Gandalf the grey


             Explain the numbers
                                              Keep it anonymous

Is just as valuable to the group
as it is to the facilitator         Safety too low?
                                    -  ask for ways to improve safety
                                    (keep it anonymous and make
                                    everyone write something down)
  72% of all facilitators suffer
  from premature safety checking,   - Implement changes
   don’t be one of them             - Redo safety check
                                    - Be prepared to stop if necessary
Important?      ✓
Most important? X
Structure
who?           when?
       what?
Structure
who?   ?
Structure
  what?
pecific
 easurable
  chievable
   elevant
    imeboxed
Structure
      when?
The Action items
  Thought without action = powerless meditation

     Action without thought = crazy man covered in mud

 Thought, then action = awesome warrior monk


   Remove ambiguity (a good rule for all communication)

Keep them SMART
                            Only ever volunteer yourself!
         Action cop FTW
1




    {    	
  
    Prepare
{
2



Recap              F5
            	
  
3

    	
     {   Explain
4
    motivate
    {	
  
5


    Keep
    time   {   	
  
6




    {       	
  
    (Be invisible)
The facilitator
     Remember the boy scouts motto: always be prepared

                           Recap the last retro + review actions

 Be a time cop (not timecop –
 “time cop” = keep track of time/keep team informed.
 “Timecop” = awful Van-Damme movie)
                                      Motivate! The retrospective
                                      Should engage your creative side
Communicate/explain – spread understanding
through the team like you spread butter on a muffin.
Only don’t use a knife.
                                               Be invisible!
How can we use
the lessons of the past
to improve our future

               ?
The Prime Directive                                           The Safety Check
       How are you presenting it?                               “Is it secret? Is it safe?” – Gandalf the grey
                                                             Is just as valuable to the group
         Are you explaining the meaning behind it?           as it is to the facilitator           Explain the numbers
    “Let’s pretend”                                                                    Safety too low?
                                                             Keep it anonymous
                                                                                       -  ask how to increase it
      The retrospective is not an appropriate                                          (keep it anonymous and make
       forum for personal feedback                          72% of all facilitators
                                                            suffer from                everyone write something)
                                                            premature safety checking, - Implement changes
   Badly explained prime directive + alcohol = anger        don’t be one of them       - Redo safety check
                                                                                       - Stop if necessary

                The Action items                                              The facilitator
                                                               Remember the boy scouts motto: always be prepared
Thought without action = powerless meditation
        Action without thought = crazy man covered in mud                          Recap the last retro + review actions

Thought, then action = awesome warrior monk                    Be a time cop (not timecop –
                                                               “time cop” = keep track of time/keep team informed.
                                                               “Timecop” = awful Van-Damme movie)
     Remove ambiguity (a good rule for all communication)
                                                                     Communicate/explain – spread understanding
Keep them SMART                                                      through the team like you spread butter on a muffin.
                       Only ever volunteer yourself!                 Only don’t use a knife.

                                                             Motivate! The retrospective                  Be invisible!
    Action cop FTW
                                                             Should engage your creative side
                                                                                                          akash@thoughtworks.com
The Prime Directive                                                The Safety Check
           How are you presenting it?                                          “Is it secret? Is it safe?” – Gandalf the grey

                                                                  Is just as valuable to the group                  Explain the numbers
            Are you explaining the meaning behind it?
                                                                  as it is to the facilitator

       “Let’s pretend”
                                                                          Keep it anonymous               Safety too low?
     The retrospective is not an appropriate                                                              -  ask for ways to improve safety
      forum for personal feedback                                                                         (keep it anonymous and make
                                                                  72% of all facilitators suffer          everyone write something down)
                                                                  from premature safety checking,         - Implement changes
    Badly explained prime directive + alcohol = anger              don’t be one of them                   - Redo safety check
                                                                                                          - Be prepared to stop if necessary

              akash@thoughtworks.com
                    The Action items                                                      The facilitator
Thought without action = powerless meditation                        Remember the boy scouts motto: always be prepared

          Action without thought = crazy man covered in mud
                                                                                                     Recap the last retro + review actions
Thought, then action = awesome warrior monk
                                                                   Be a time cop (not timecop –
                                                                   “time cop” = keep track of time/keep team informed.
                                                                   “Timecop” = awful Van-Damme movie)
           Remove ambiguity (a good rule for all communication)
Keep them SMART                                                               Communicate/explain – spread understanding
                           Only ever volunteer yourself!                      through the team like you spread butter on a muffin.
                                                                              Only don’t use a knife.
            Action cop FTW

                                                                          Be invisible!
                                                                                                                            akash@thoughtworks.com

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Retrospectives useful tool_or_empty_ceremony

  • 1. Agile Retrospectives Useful tool, or empty ceremony? Akash Bhalla akash@thoughtworks.com @akashb
  • 2. Agile Retrospectives Useful tool, or empty ceremony?
  • 3. How can we use the lessons of the past to improve our future ?
  • 4. Agile Retrospectives Useful tool, or empty ceremony? Katana  |  an  exhibit  by  sinkdd  CC  image  via  flickr  
  • 5.
  • 7. Evidence Process (action + understanding)
  • 8. Evidence Process (action + understanding) Ritual (action – understanding)
  • 9. Evidence Process (action + understanding) Ritual (action – understanding) Supers ti tion
  • 10. “   ”   Superstition ain’t the way
  • 12.
  • 13.
  • 14.
  • 15. Regardless  of  what  we  discover,     we  understand  and  truly  believe     that  everyone  did  the  best  job  they  could,   given  what  they  knew  at  the  Ame,     their  skills  and  abiliAes,  the  resources  available,     and  the  situaAon  at  hand  
  • 18.
  • 20. A couple of months later… My first real retro!
  • 22. Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand
  • 24.
  • 25. Let’s Pretend, Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand
  • 26. “questioning the prime directive”
  • 27.
  • 28. The Prime Directive How are you presenting it? Are you explaining the meaning behind it? “Let’s pretend” The retrospective is not an appropriate forum for personal feedback Badly explained prime directive + alcohol = anger
  • 29.
  • 30.
  • 32. It’s not all about you!
  • 33. So you can decide whether to carry on or not + So the team gains awareness
  • 34. 5 Talk about anything, want to explore other’s thoughts as well as my own 4 Talk about most things, but small few topics I may keep quiet on 3 Happy to sit and listen, will talk if something I am very passionate about comes up 2 Not comfortable talking, even when I have a strong opinion, will keep it to myself 1 Not comfortable being here, I want to leave
  • 35.
  • 36. E   p lor er! ex visit or!
  • 37.
  • 38.
  • 39.   1 {   don’t ignore it   }
  • 40. 2 { suggestions to   improve safety   }  
  • 41. 3 { redo the   safety check }    
  • 42. 4 { }   stop    
  • 43.
  • 44. The Safety Check “Is it secret? Is it safe?” – Gandalf the grey Explain the numbers Keep it anonymous Is just as valuable to the group as it is to the facilitator Safety too low? -  ask for ways to improve safety (keep it anonymous and make everyone write something down) 72% of all facilitators suffer from premature safety checking, - Implement changes don’t be one of them - Redo safety check - Be prepared to stop if necessary
  • 45.
  • 46. Important? ✓ Most important? X
  • 47.
  • 48.
  • 49.
  • 50. Structure who? when? what?
  • 53. pecific easurable chievable elevant imeboxed
  • 54. Structure when?
  • 55.
  • 56.
  • 57. The Action items Thought without action = powerless meditation Action without thought = crazy man covered in mud Thought, then action = awesome warrior monk Remove ambiguity (a good rule for all communication) Keep them SMART Only ever volunteer yourself! Action cop FTW
  • 58.
  • 59. 1 {   Prepare
  • 60. { 2 Recap F5  
  • 61. 3   { Explain
  • 62. 4 motivate {  
  • 63. 5 Keep time {  
  • 64. 6 {   (Be invisible)
  • 65.
  • 66. The facilitator Remember the boy scouts motto: always be prepared Recap the last retro + review actions Be a time cop (not timecop – “time cop” = keep track of time/keep team informed. “Timecop” = awful Van-Damme movie) Motivate! The retrospective Should engage your creative side Communicate/explain – spread understanding through the team like you spread butter on a muffin. Only don’t use a knife. Be invisible!
  • 67. How can we use the lessons of the past to improve our future ?
  • 68. The Prime Directive The Safety Check How are you presenting it? “Is it secret? Is it safe?” – Gandalf the grey Is just as valuable to the group Are you explaining the meaning behind it? as it is to the facilitator Explain the numbers “Let’s pretend” Safety too low? Keep it anonymous -  ask how to increase it The retrospective is not an appropriate (keep it anonymous and make forum for personal feedback 72% of all facilitators suffer from everyone write something) premature safety checking, - Implement changes Badly explained prime directive + alcohol = anger don’t be one of them - Redo safety check - Stop if necessary The Action items The facilitator Remember the boy scouts motto: always be prepared Thought without action = powerless meditation Action without thought = crazy man covered in mud Recap the last retro + review actions Thought, then action = awesome warrior monk Be a time cop (not timecop – “time cop” = keep track of time/keep team informed. “Timecop” = awful Van-Damme movie) Remove ambiguity (a good rule for all communication) Communicate/explain – spread understanding Keep them SMART through the team like you spread butter on a muffin. Only ever volunteer yourself! Only don’t use a knife. Motivate! The retrospective Be invisible! Action cop FTW Should engage your creative side akash@thoughtworks.com
  • 69. The Prime Directive The Safety Check How are you presenting it? “Is it secret? Is it safe?” – Gandalf the grey Is just as valuable to the group Explain the numbers Are you explaining the meaning behind it? as it is to the facilitator “Let’s pretend” Keep it anonymous Safety too low? The retrospective is not an appropriate -  ask for ways to improve safety forum for personal feedback (keep it anonymous and make 72% of all facilitators suffer everyone write something down) from premature safety checking, - Implement changes Badly explained prime directive + alcohol = anger don’t be one of them - Redo safety check - Be prepared to stop if necessary akash@thoughtworks.com The Action items The facilitator Thought without action = powerless meditation Remember the boy scouts motto: always be prepared Action without thought = crazy man covered in mud Recap the last retro + review actions Thought, then action = awesome warrior monk Be a time cop (not timecop – “time cop” = keep track of time/keep team informed. “Timecop” = awful Van-Damme movie) Remove ambiguity (a good rule for all communication) Keep them SMART Communicate/explain – spread understanding Only ever volunteer yourself! through the team like you spread butter on a muffin. Only don’t use a knife. Action cop FTW Be invisible! akash@thoughtworks.com