eCommerce exp.

1. NISHANT CHOUDHARY
Mobile: + 91 9911734442 ~ Residence: + 91 9898882012
E-Mail: ajendra_nis@hotmail.com
Seeking assignments in the field of Operations, Pre & Post-Sales Service, Key Account Management,
Product Management with an organization of repute.
Professional Forte
 Goal-driven dynamic professional with around 6.5+ years’ experience in managing Pre & Post -sales,
Business Development, Key Account Management and Product Management.
 Highly skilled in creating and designing new products to deliver value-added services to customers in the
field of IT & Online Retail, and collaborating with business partners to sustain healthy relations.
 Proficient in managing business operations encompassing administration, market analysis, development of
new markets and market segments.
 Resourceful in serving as key player for implementation of marketing strategies, sustaining efforts for
sales/ lead generation, as well as for resolving operational issues and clients’ concerns satisfactorily.
 Received recognition for achieving zero complaints being registered from customers through delivery of
quality customer service and ensuring compliance with service standards.
 An impressive communicator with honed interpersonal, team building, negotiation, presentation and
analytical skills.
Career Recital
Since Oct’08 with Infibeam.com, New Delhi as Category Head, Media (Movies, Music & Magazines)
Attainments
 Key accounts handled are Sony Music Entertainment, Sony Pictures Entertainment, Eagle Home
Entertainment, Moser Baer, TIPS Music Industries, Hungama Entertainment, T-series, Big Home
Entertainment, Universal Music, Excel Home entertainment, Times Music, Warner Bros, Walt Disney,
Planet-M & many more
 Generated 8.5 crores of revenue in short span of 3 years
 Signed up Coca-cola, Vadilal Industries & many more for our services
Accountabilities
 Relationship development, relationship management and relationship mapping.
 Responsible for acquiring high value clients as part of the Direct Sales team.
 Implementing buying system and procedures
 Working on more margins from Vendor/distributor/dealer
 Replenishment of stock
 Product / Category Management
 Market Research on a regular basis to get an update on the latest offering in the offline/online market
 Monitor and manage the financial performance of the category (Volume, Revenue, Costs, Gross Margins &
Profits)
 Develop innovative marketing / business plans to influence category growth, market share & overall
profitability
 Work closely with the Regional Sales team to drive monthly volumes and develop plans to help sales in
driving category sales growth.
 Research and identification of target market, companies and relevant contacts.
 Category P&L - top-line and bottom-line growth objectives.
 Media Strategy & Market Research for the category
 Long term product plan and strategy
 Product Development and Global Sourcing
 Help formulate, implement and manage effective online marketing strategies for our clients’ brands
 Giving satisfactory solution to client as per requirement
 Meeting goals in a stipulated time period always be in communication & be responsive
 More creative in giving an customer oriented solution knowing client business model

2. May’07-Sep’08 with Talash.com, Ahmedabad, as Manager-Vendor Development
Attainments
 Key accounts handled are IFB Industries Ltd, Sodexho, Anik Trading Company, Rinks Retails Pvt. Ltd,
Cygnet Corporation, Gyan books, perfume2order & many more
 Conceptualize, plan and execute sales and marketing strategies
 Maintaining standard of quality
 Giving satisfactory solution to client as per requirement
 Meeting goals in a stipulated time period always be in communication & Be responsive
 More creative in giving an customer oriented solution knowing client business model
 Proper marketing & Ad campaigns
 Analyzing business model & market strategies
 Have a follow up clients
Core Competencies
Branding/ Product Management
 Handling product development and new product launches to widen the product portfolio, deliver value-
added services to clients and generate exceptional sales volumes.
 Conducting and organizing sales promotional activities as a part of brand building and market development
effort by mapping the target customers/ audience.
 Building brand focus in conjunction with operational requirements and ensuring maximum brand visibility
and capturing optimum market shares. Closely interacting with the press and media for implementing
promotional programmes for different products.
Team Management & Development
 Recruiting team members, grooming them and monitoring their performance to ensure efficiency in
operations and meeting of individual & group targets.
 Identifying & implementing strategies for building team effectiveness by promoting a spirit of cooperation.
Pre-Sales / Post-sales/ Service Support
 Completing RFP responses, evaluating customer needs (program and technical), and coordinating live
product trials/ demonstrations at client site.
 Interfacing with the client at both pre-sales and post-sales stages with technical customer engineers,
account based product management and corporate management to ensure that the company’s products
are considered for purchase against competitive offers.
 Collaborating with Business Sales/ Account Managers, Product Management and Business Development
teams to successfully sell and deploy the company’s products at client locations.
 Providing feedback and direction to the Product Management teams for the evolution/ modifications in the
product, based on customer inputs, specifications and feedback.
Key Account Management
 Developing relationships with key decision makers in target organizations (Corporate and Institutional) via
channel partners/ directly for business development.
 Interfacing with clients for suggesting the most viable product range & cultivating relations with them for
securing repeat business.
 Managing activities pertaining to negotiating/ finalization of corporate deals with large commercial
houses/MNC for smooth execution of sales & order processing.
Academia
B.Sc. from Gujarat University in 2007. Secured 62.03%
Technical Qualification
GNIIT Course in Software Engineering from NIIT, Ahmedabad.
C.C.N.A certified with Cisco ID: CSCO11315209
Trained in M.C.S.E., C.C.N.P & R.H.C.E. from ZOOM Technologies India Pvt. Ltd., Hyderabad
Preparing to get on line certifications for M.C.S.E. & C.C.N.P

3. IT Purview
Operating Systems Windows XP, Windows 2003 Server, Windows 98, RDBMS Microsoft SQL Server 2000
Programming Languages VB.Net, ASP.Net, HTML, XML.
Personal Details
Date of Birth: 28thApril 1985
Languages known: English, Hindi, Spanish
Address: Flat no. 18, D-Pocket B/h Greenway Modern School, Dilshad Garden, New Delhi-95