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Digital Mediation
for
Public Participation
Luis Borges Gouveia
University Fernando Pessoa
lmbg@ufp.edu.pt

Artur Afonso Sousa
Polytechnic Institute of Viseu
ajas@di.estv.ipv.pt

Pedro Agante
Libertrium
pedroagante@libertrium.com
Problem
Communication gap between citizens and politicians
                      TV debates,
                 TV clips, newspapers,
                     radio station,
                        political
                  parties/government
                        websites,
                   Facebook, Twitter
   politicians       emails, calls,...          citizens




                        Emails, calls
                          Blogs
                    Facebook, Twitter, ...
   citizens                                  politicians
The Project aims to

• Narrow the gap between citizens and politicians

• Enable independent online interaction and Communication
  between the stakeholders in a democratic process

• Encourage citizen participation

• Foster debate, deliberation and knowledge sharing

• Create wide eDemocracy communities
Solution
Create from the ground up a dedicated communication channel between citizens and politicians




              Democracy for a New Age
                               www.liberopinion.net
Solution
Create from the ground up a dedicated communication channel between citizens and politicians




 Governmeter enables monitoring and              Liberopinion units , in a single, neutral and
 deliberation about the government activity      regulated place, citizens and politicians, and
 and performance                                 enables multidirectional communication
                                                 between them
Liberopinion

 A Web application, based on Social Media principles, that unites, in a single,
 neutral and regulated place, citizens and politicians, so as to allow structured
              and multidirectional communication between them.
Liberopinion – Scenario 1
   Elections  Liberopinion Elections
     Identify the best questions submitted and voted by the
      community (e.g. Top 10)
     Collect and compare the candidates’ answers
     Identify the best ideas from the community members to
      address key campaign issues
     Debate and rate the candidates’ electoral program
     Poll the community about campaign issues
     Live debates with campaign figures
Portuguese Parliamentary Elections 2011
Liberopinion Elections – Timeline
Election                                                   Month       Year

Portuguese Parliamentary Elections (iLeger)                June         2011
21.486 unique visitors – 1,5 week

Portuguese Presidential Elections (iLeger)                 January      2011
23.512 unique visitors – 2 weeks

Elections for Head of the Portuguese Medical Association   December     2010
Test version (iLeger)

Partnership Portugal Telecom Portal - SAPO                 December     2010


Local Elections in Portugal                                October      2009
Test in VISEU

Parliamentary Elections in Portugal                        September    2009
Test in VISEU
Liberopinion – Scenario 2

Local government  Liberopinion City
   Citizens propose topics to debate during City Hall meetings

   Questions from citizens to City Hall members (e.g. for

    interviews)

   Identify the best ideas from the community members to solve a

    specific local problem

   Poll the community about local issues

   Live debates with politicians and experts

                  See a demo in http://city.liberopinion.com
Liberopinion City – Questions
Interview with …
Liberopinion City – Questions
Questions to a political/experts panel
and comparison of answers
Governmeter
Main Features:
•   Graphic display of the main statistical
    indicators.

•   Citizens submit their own analysis
    about the evolution of the statistical
    indicators.

•   Citizens give their point of view about
    whether the Government objectives
    have been fulfilled.

•   Citizens debate the measures
    proposed by the Government and
    Parliament.
References
For more information:

  Afonso Sousa, A., Agante, P., Borges Gouveia, L.: iLeger - a Web based
  Application for Participative Elections. Third International Conference on
  eParticipation - ePart 2011, Springer-Verlag LNCS 6847, pp. 228-239, Delft,
  Netherlands, 2011
  URL: http://www.springerlink.com/content/x24p3m43r18628w1/

  Afonso Sousa, A., Agante, P., Borges Gouveia, L.: Governmeter: Monitoring
  Government Performance. A Web based Application proposal. EGOVIS 2010 -
  International Conference on Electronic Government and the Information
  Systems Perspective, Springer-Verlag LNCS 6267, pp. 158-165, Bilbao, Spain,
  2010
  URL: http://www.springerlink.com/content/2114107728885251/

  Afonso de Sousa, A., Agante, P., Borges Gouveia, L.: Liberopinion:
  Democracy for a New Age, Presentation in the World E-Gov Forum for
  the European eDemocracy Award 2010, Paris, France, 13-15 October
  2010.
  URL: http://www.slideshare.net/lmbg/liberopinion-democracy-for-a-new-age
Call for interaction
•   Develop frameworks to evaluate the quality of:

     – Citizen submitted contents

     – Deliberation

     – Participation

•   Use Liberopinion Elections in the US Presidential Elections 2012

•   Assess impact of Liberopinion and Governmeter in local public participation

     – Comparative analysis of case studies

•   Assess application of Gamification principles into eParticipation projects

•   Comparison of algorithms for identifying and preventing duplicate submissions

     – Semantic analysis of eParticipation submissions/data

•   Use of data Mashups in eParticipation projects

•   Create manual of best practices for eParticipation projects
Other references
 Afonso de Sousa, A., Borges Gouveia, L., “Governmeter: a Web Application for Monitoring Governmental Activity”,
 Proceedings of 6th Iberian Conference on Information Systems and Technologies – CISTI2011, Chaves, Portugal, 2011.
 IEEE-CS.
 URL: http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5974199

 Afonso de Sousa, A., Agante, P., Borges Gouveia, L., “Liberopinion: a Web Platform for enhancing e-Democracy”, In
 Proceedings of eChallenges e-2010, Warsaw, Poland, 2010. IEEE-CS.
 URL: http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5756585

 Afonso de Sousa, A., Agante, P., Borges Gouveia, L., “Liberopinion as an enabling platform for elections 2.0”,
 Proceedings of the 8th Eastern European eGov Days: Changing Concepts & eGovernment as a Service, Prague City
 Hall, Czech Republic, April 2010.

 Afonso de Sousa, A., Borges Gouveia, L., “Liberopinion: a Web Platform for Elections 2.0”, Proceedings of 5th Iberian
 Conference on Information Systems and Technologies – CISTI2010, Santiago de Compostela, Spain, 2010. IEEE-CS.
 URL: http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5556648

 To appear:

 Afonso de Sousa, A., Borges Gouveia, L., “Proposta de mediação digital para a participação pública direta em
 períodos eleitorais”, Proceedings of 7th Iberian Conference on Information Systems and Technologies – CISTI2012,
 Madrid, Spain, 2012.

 Submitted:

 Afonso Sousa, A., Agante, P., Borges Gouveia, L.: A worked proposal on eParticipation for state wide elections. EGOVIS
 2012 - International Conference on Electronic Government and the Information Systems Perspective, Vienna,
 Austria, 2012.

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Digital Mediation for Public Participation

  • 1. Digital Mediation for Public Participation Luis Borges Gouveia University Fernando Pessoa lmbg@ufp.edu.pt Artur Afonso Sousa Polytechnic Institute of Viseu ajas@di.estv.ipv.pt Pedro Agante Libertrium pedroagante@libertrium.com
  • 2. Problem Communication gap between citizens and politicians TV debates, TV clips, newspapers, radio station, political parties/government websites, Facebook, Twitter politicians emails, calls,... citizens Emails, calls Blogs Facebook, Twitter, ... citizens politicians
  • 3. The Project aims to • Narrow the gap between citizens and politicians • Enable independent online interaction and Communication between the stakeholders in a democratic process • Encourage citizen participation • Foster debate, deliberation and knowledge sharing • Create wide eDemocracy communities
  • 4. Solution Create from the ground up a dedicated communication channel between citizens and politicians Democracy for a New Age www.liberopinion.net
  • 5. Solution Create from the ground up a dedicated communication channel between citizens and politicians Governmeter enables monitoring and Liberopinion units , in a single, neutral and deliberation about the government activity regulated place, citizens and politicians, and and performance enables multidirectional communication between them
  • 6. Liberopinion A Web application, based on Social Media principles, that unites, in a single, neutral and regulated place, citizens and politicians, so as to allow structured and multidirectional communication between them.
  • 7. Liberopinion – Scenario 1  Elections  Liberopinion Elections  Identify the best questions submitted and voted by the community (e.g. Top 10)  Collect and compare the candidates’ answers  Identify the best ideas from the community members to address key campaign issues  Debate and rate the candidates’ electoral program  Poll the community about campaign issues  Live debates with campaign figures
  • 9. Liberopinion Elections – Timeline Election Month Year Portuguese Parliamentary Elections (iLeger) June 2011 21.486 unique visitors – 1,5 week Portuguese Presidential Elections (iLeger) January 2011 23.512 unique visitors – 2 weeks Elections for Head of the Portuguese Medical Association December 2010 Test version (iLeger) Partnership Portugal Telecom Portal - SAPO December 2010 Local Elections in Portugal October 2009 Test in VISEU Parliamentary Elections in Portugal September 2009 Test in VISEU
  • 10. Liberopinion – Scenario 2 Local government  Liberopinion City  Citizens propose topics to debate during City Hall meetings  Questions from citizens to City Hall members (e.g. for interviews)  Identify the best ideas from the community members to solve a specific local problem  Poll the community about local issues  Live debates with politicians and experts See a demo in http://city.liberopinion.com
  • 11. Liberopinion City – Questions Interview with …
  • 12. Liberopinion City – Questions Questions to a political/experts panel and comparison of answers
  • 13. Governmeter Main Features: • Graphic display of the main statistical indicators. • Citizens submit their own analysis about the evolution of the statistical indicators. • Citizens give their point of view about whether the Government objectives have been fulfilled. • Citizens debate the measures proposed by the Government and Parliament.
  • 14. References For more information: Afonso Sousa, A., Agante, P., Borges Gouveia, L.: iLeger - a Web based Application for Participative Elections. Third International Conference on eParticipation - ePart 2011, Springer-Verlag LNCS 6847, pp. 228-239, Delft, Netherlands, 2011 URL: http://www.springerlink.com/content/x24p3m43r18628w1/ Afonso Sousa, A., Agante, P., Borges Gouveia, L.: Governmeter: Monitoring Government Performance. A Web based Application proposal. EGOVIS 2010 - International Conference on Electronic Government and the Information Systems Perspective, Springer-Verlag LNCS 6267, pp. 158-165, Bilbao, Spain, 2010 URL: http://www.springerlink.com/content/2114107728885251/ Afonso de Sousa, A., Agante, P., Borges Gouveia, L.: Liberopinion: Democracy for a New Age, Presentation in the World E-Gov Forum for the European eDemocracy Award 2010, Paris, France, 13-15 October 2010. URL: http://www.slideshare.net/lmbg/liberopinion-democracy-for-a-new-age
  • 15. Call for interaction • Develop frameworks to evaluate the quality of: – Citizen submitted contents – Deliberation – Participation • Use Liberopinion Elections in the US Presidential Elections 2012 • Assess impact of Liberopinion and Governmeter in local public participation – Comparative analysis of case studies • Assess application of Gamification principles into eParticipation projects • Comparison of algorithms for identifying and preventing duplicate submissions – Semantic analysis of eParticipation submissions/data • Use of data Mashups in eParticipation projects • Create manual of best practices for eParticipation projects
  • 16. Other references Afonso de Sousa, A., Borges Gouveia, L., “Governmeter: a Web Application for Monitoring Governmental Activity”, Proceedings of 6th Iberian Conference on Information Systems and Technologies – CISTI2011, Chaves, Portugal, 2011. IEEE-CS. URL: http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5974199 Afonso de Sousa, A., Agante, P., Borges Gouveia, L., “Liberopinion: a Web Platform for enhancing e-Democracy”, In Proceedings of eChallenges e-2010, Warsaw, Poland, 2010. IEEE-CS. URL: http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5756585 Afonso de Sousa, A., Agante, P., Borges Gouveia, L., “Liberopinion as an enabling platform for elections 2.0”, Proceedings of the 8th Eastern European eGov Days: Changing Concepts & eGovernment as a Service, Prague City Hall, Czech Republic, April 2010. Afonso de Sousa, A., Borges Gouveia, L., “Liberopinion: a Web Platform for Elections 2.0”, Proceedings of 5th Iberian Conference on Information Systems and Technologies – CISTI2010, Santiago de Compostela, Spain, 2010. IEEE-CS. URL: http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5556648 To appear: Afonso de Sousa, A., Borges Gouveia, L., “Proposta de mediação digital para a participação pública direta em períodos eleitorais”, Proceedings of 7th Iberian Conference on Information Systems and Technologies – CISTI2012, Madrid, Spain, 2012. Submitted: Afonso Sousa, A., Agante, P., Borges Gouveia, L.: A worked proposal on eParticipation for state wide elections. EGOVIS 2012 - International Conference on Electronic Government and the Information Systems Perspective, Vienna, Austria, 2012.